Oat Hill Mews

Leicester Road, Market Harborough LE16 7BN
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Top 20 carehome certificate
10 29 Reviews
  • Oat Hill Mews, Market Harborough
The dedicated team at Oat Hill Mews offer personalised residential and dementia care on a permanent and respite basis. The team get to know each resident, creating care and lifestyle plans tailored to their needs.

The purpose-built care home is thoughtfully designed to encourage independence, wellbeing and a sense of community. Residents can enjoy luxury facilities including a cafe, cinema room, bar and a hair and beauty salon. Outside there are wheelchair accessible landscaped gardens.

Oat Hill Mews is a centre of excellence for dementia care in the local community. The dementia care coach hosts regular support cafes and educational events at the home. Residents love the delicious, home cooked food prepared by the chef-led kitchen team.

Oat Hill Mews proudly holds accreditation as a ‘Veteran Friendly Framework’ care home, reflecting their commitment to outstanding care for members of the Armed Forces community.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 76 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Minibus or other transport
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Susanne Stevens (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2023

Room Information

  • Single Rooms (76)
  • Single Rooms with Ensuite Wet Room (76)

Oat Hill Mews Reviews (29)

10

Oat Hill Mews has a Review Score of 10 (9.965) out of 10, based on 29 reviews in the last 2 years.
Over all time Oat Hill Mews has 29 reviews.

Overall Experience
  • 29
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Date Published
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Reviewer Connection to Oat Hill Mews
  • 9
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Total of 29, showing 1-20
Review from Jo D (Respite Resident) published on 24 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I went in for two weeks respite care after a fall while my family were away and found everyone welcoming and friendly, all of the staff are utterly professional and very kind. They managed my complicated medical regime well. The rooms are beautifully decorated, spacious and well equipped with a lovely
en-suite wet room. The food is also good with plenty of choice. Activities are varied and good fun with something different everyday if you want to join in, I especially enjoyed a trip out to a garden centre.
Hairdressers and chiropodist were also nice to have on site.
But the best thing were the staff. Nothing was too much trouble. Thank you all.
Reply from Lucy Armstrong, Reviews Team at Oat Hill Mews

Hi Jo thank you very much for taking the time to leave us feedback about your experience. We are very glad you enjoyed your stay with us.
At Oat Hill Mews Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Many Thanks
from the Care UK team

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Review from Hugh H (Husband of Resident) published on 23 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My initial contact with Oat Hill Mews was to give my wife, who has mixed dementia, two weeks respite care. It was an outstanding success due to, (1) the warm, friendly and genuinely caring attitude of everyone who works there, and (2) the superb quality of the building and fixtures - it really is 5-star,
(3) the high standard of cleanliness that is maintained everywhere.
I was so impressed by eveything that my wife is now a permanent resident at the home and has settled really well. Her every need is cared for and she enjoys the food each day and the wide variety of activities and entertainment available.
If you are looking for a residential care home in the Market Harborough area, Oat Hill Mews is my recommendation.
Reply from Lucy Armstrong, Reviews Team at Oat Hill Mews

Hi Hugh,


Thank you very much for taking the time to leave us feedback about your experience.


At Oat Hill Mews Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review from Robert M (Respite Resident) published on 26 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
From my first enquiry visit to my departure, I found all the staff to be obliging and helpful. The food was so well presented and the variety was brilliant; not one dish was repeated in the 2 weeks, well, one was, Friday fish and chips, but one would expect that. The rooms are light and airy, bathroom
is cleaned each day with towels and flannels changed. A good variety of mid-morning and afternoon events are arranged, which my visiting partner and I enjoyed. I could not fault the care home.
Reply from Lucy Armstrong, Reviews Team at Oat Hill Mews

Thank you for taking the time to leave us feedback about your experience.


We are so glad you enjoyed your stay with us and happy to hear that you enjoyed the food provided.


At Oat Hill Mews Care Home - Care UK we set high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Thank you!


The Oat Hill Mews Team Care UK

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Review from Susan B (Respite Resident) published on 16 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have just spent two weeks at the care home and had a wonderful time. All the staff were so kind, friendly and caring, couldn't do
enough for me, the food was delicious and lots of choice. There was a beautiful vase of flowers, card and chocolates in my room so very welcoming. I particularly enjoyed
the many activities that were put on for us all. I have made many new friends and had lots of laughs.
Reply from Jenny Cartwright, Reviews Team at Oat Hill Mews

Thank you so much for your lovely review. We're absolutely delighted to hear that you had such a wonderful time with us over the past two weeks. We're so glad you enjoyed the flowers, card, and chocolates. It's the little touches that we hope made your stay extra special. We're so happy to hear that you've made new friends and shared so many laughs while you were with us too. That's what its all about.Many thanksThe Oat Hill Mews teamCare UK

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Review from Katherine R (Daughter of Resident) published on 2 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother moved into Oat Hill Mews from another care home in the area and was made to feel very welcome by staff, with fresh flowers in her room.
She has settled into her new surroundings, and is enjoying her comfortable room which has a lovely view of the garden and patio area. It is more like a
hotel than a care home, with good quality furnishings in tasteful colours. Everything is kept very clean which my mother approves of. She is well cared for and enjoys the daily food menu which is varied with good quality ingredients.
The cafe area has a good choice of beverages and cakes to enjoy when visiting.
The home also offers various activities and entertainment. My mother always looks forward to her regular appointment with the resident hairdresser.
The staff are professional and are always at hand for any questions I have.
I would definitely recommend Oat Hill Mews to anyone looking for a residential care home in the Market Harborough area.
Reply from Jenny Cartwright, Reviews Team at Oat Hill Mews

Thank you for your lovely review of Oat Hill Mews. We really appreciate your feedback and it is good to hear your compliments of the home and the professionalism of the team.At Oat Hill Mews we so set a high standard for ourselves, so we are very pleased to hear that your experience with us has been such a positive one.Thank you!The Oat Hill Mews teamCare UK

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Review from Ian W (Son of Resident) published on 15 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff have made my Mother's two respite stays (one at extremely short notice) a joy for Mum and her family.
Their friendly approach has made the stays a delight so much so that my Dad had a week with them even though unlike Mum he is not suffering from Alzheimer's!
They both enjoyed the VE Day
80th party having been at the original in 1945 as children.
Reply from Jenny Cartwright, Reviews Team at Oat Hill Mews

Thank you very much for taking the time to leave us such a positive review.We are delighted to hear that your parents enjoyed their stays with us and were supported well by our friendly teams. It was lovely that your parents played a big part our VE celebrations and had such a good time!We hope to see them again soon.Many thanksThe Oat Hill Mews teamsCare UK

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Review from Sheila H (Niece of Resident) published on 25 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Having read through all previous reviews I can confirm from my personal experience visiting my auntie on a weekly basis that every word is accurate and true. Oat Hill Mews offers top quality care in all aspects of later life . Having visited
at different times and different days, I have always found the same high quality of care, unlike past experience for my own parents in smaller Care home settings.
Reply from Jenny Cartwright, Reviews Team at Oat Hill Mews

Thank you very much for taking the time to leave us such a kind and honest review about your experience of Oat Hill Mews. We are delighted that you are happy with all that we provide to support your Aunt with our care.At Oat Hill Mews, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.Many thanks!Oat Hill Mews teamCare UK

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Review from L W (Daughter of Resident) published on 9 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We approached the care home in relation to a short stay for mum- this was easily accommodated and mum was able to visit prior to staying.
All the staff we met were professional & welcoming. The residents were welcoming to mum as well.
Mum enjoyed her "holiday ", knowing she had staff to help her if
needed, & helping her to remember who was going to be coming to see her and when she'd be going home again.
Plenty of choice each mealtime (freshly cooked) with menus displayed each day, which helped mum's declining memory.
She loved being able to chat with both staff and residents, having her hair done, joining in the varied activities along with family being able to pop in to see her for a drink and cake in the cafe.
The subtle prompts within the care home helped mum find her way round too.
Mum is looking forward to being able to stay again.
Reply from Jenny Cartwright, Reviews Team at Oat Hill Mews

Thank you for your lovely complimentary review. We are delighted to hear that you were pleased with the care we provided for your mum, to give her a relaxed and supportive 'holiday' with us!It was good to hear that she enjoyed the social aspect and joining in with activities and visiting the hair salon too. We pride ourselves on the high standard of our meals so we are pleased to hear that she enjoyed the varied menu choices.Our team takes great pride in providing the best possible care and support, so we are delighted that that her stay with us was such a positive one.Many thanksOat Hill Mews Care HomeCare UK

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Review from Stephen H (Cousin of Resident) published on 4 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Its an arduous task finding a care home for a loved one. This review should save you the trouble. Visit meet the team and sign the paperwork its that simple, as this is the best of over 8 I looked at in the Market Harborough area that suited my relatives needs. The facility is second to none, and is
better in real life than the photos. Location is brilliant for visiting relatives, A14, M1, M6, train station 50 minutes from London and three airports within 1.5 hours.
Now the very important bit, the people your leaving the person with. I can safely say the complete team of staff have been nothing other than brilliant to my cousin, my family and friends. The staff are highly training and are al employed and not agency staff. The time and trouble they take with the residents is in creditable and in talking to staff if any equipment is required Care UK have it on-site within days. I think this organisation has the correct people at the top, middle and bottom.
Food excellent
Reply from Jenny Cartwright, Reviews Team at Oat Hill Mews

Thank you very much for taking the time to leave us such positive feedback about our teams and our home.We were delighted to hear that the admission process was simple and that you received a good experience throughout.Our teams will also be pleased to hear your very complimentary feedback about the care and support that they provide for your cousin.We set a high standard for ourselves, so we are delighted to hear that your experience with us has been a positive one.Many thanksThe Oat Hill Mews teamCare UK

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Review from Patricia S (Friend of Resident) published on 2 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the initial meeting of the staff and manager and all involved with the care has been amazing. They have made the resident as well as family feel so comfortable and confident that they are receiving 5 star care. The communication has been outstanding with phone calls and emails. We are so happy
that they can live here and feel they are bejj in my cared for so well.
Reply from Jenny Cartwright, Reviews Team at Oat Hill Mews

Thank you very much for taking the time to leave us such a complimentary review of your experience of Oat Hill Mews.We are so pleased to hear that you are happy with the care and support we are providing for your loved one, and it is good to know that you are feeling well supported by us too.Thank you for assisting us to maintain our high reputation, and we are delighted that your experience with us has been a positive one.Many thanksThe Oat HIll Mews teamCare UK

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Review from Rachael S (Daughter of Resident) published on 12 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mum had a fall in January 2024 and after a stay in hospital was unable to return to her home. We chose this care home as we felt as a family that she would enjoy the surroundings and the warm atmosphere. From the start the staff were caring and kind not only to Mum but also the whole family; she
settled well and was comfortable and well cared for. The kindness and respect that the staff showed to Mum, and us, at the end of her life will never be forgotten.
Reply from Jenny Cartwright, Reviews Team at Oat Hill Mews

Thank you very much for taking the time to leave such complimentary feedback about your experience you received during the time your mum was in our care.We are so pleased to hear that that you and your family were well supported by us and you were happy with the care your mum received from the teams.Your feedback is much appreciated and will be shared with our teams.We pride ourselves on the high standard of care that we provide, so we are very pleased to hear that your experience with us was such a positive one.Thank you!Oat Hill Mews teamCare UK

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Review from H P (Cousin of Resident) published on 12 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The compassionate care that my relative receives at Oat Hill Mews is exceptional. It is a great comfort to know that she is safe and cared for by the wonderful staff. It does not feel like a care home when you walk in; it is more like a hotel with its welcoming well stocked cafe adjacent to the reception
area where there is always a warm welcome. The hairdressing salon is popular as is the thoughtful programme of activities arranged each week. I would have no hesitation in recommending Oat Hill Mews to any family looking for care for their loved one.
Reply from Jenny Cartwright, Reviews Team at Oat Hill Mews

Thank you very much for taking the time to leave us such positive feedback about your experience of Oat Hill Mews.We are delighted that you have been comforted and reassured of our care and support for your loved one, and also by the facilities that we provide for you to also enjoy!We are very grateful for your feedback and very pleased that your experience of Oat Hill Mews has been such a positive one.Many thanksOat Hill Mews teamCare UK

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Review from S S (Daughter of Resident) published on 13 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum moved into the home in April 2024 to be closer to us in the area. Our first introduction was at the official opening of the home and signed up shortly afterwards with the help of the Customer Relationship Management and the team who answered all our questions and made us feel at home. They went
to great lengths to ensure my mum felt welcomed from the start and the care staff helped to settle her in. As Mum's mobility has further deteriorated the deputy manager has made great efforts to adapt and maintain her socialization with the other residents and enable her to still take part in activities where she can. The chefs provide an excellent range of meals and are ready to be flexible with residents' dietary issues. It is a great weight of our minds that her medication is being monitored closely and thanks go to the senior leaders and the rest of the team for making this possible. The housekeeping staff ensure the home is maintained to a high standard. All staff we have meet have been friendly and open.
Reply from Caprice Geisha, Reviews Team at Oat Hill Mews

Thank you very much for taking the time to leave us a review about your experience. At Oat Hill Mews Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review from Gail P (Daughter of Resident) published on 17 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum spent some time convalescing at Oat Hill Mews following a long stay in hospital with a broken neck. From my first phone call to arrange a viewing, to being shown around and meeting the staff, I was struck by how welcoming, warm, and friendly everyone was.
Mum has dementia so joined the other
dementia residents on their dedicated floor. She was looked after so well by people who really cared. I was struck by how polite, friendly, patient, and caring the staff were to all the residents. I was able to visit at any time which I found very reassuring. Mum thought she was in a hotel and was much happier and more settled than I had expected she would be.
The home itself is beautiful, the decor and furnishings are so lovely and comfortable, all rooms and areas are light and bright, and the atmosphere created by everybody working there couldn't be better. I have no hesitation in recommending Oat Hill Mews to anyone looking for a residential care home.
Reply from Jenny Cartwright, Reviews Team at Oat Hill Mews

Thank you very much for taking the time to leave us feedback about your experience of Oat Hill Mews. We are delighted to hear your complimentary comments about the home and the care and support that we provided for your mum, whilst she was in our care. We will be pleased to share this with our teams. We are so pleased that we were able to provide a short stay for your mum during her time of recovery and that your experience of the home has been such a positive one. Many thanks, The Oat Hill Mews team Care UK

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Review from Jane F (Daughter of Resident) published on 20 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident of this truly exceptional care home since July 2024. From the moment we walked through the doors to view the home, we could not have felt more welcome. We were (very proudly) shown around the beautiful facilities, and importantly, all the questions we had on our list were
answered before we even had to ask. The personal approach each resident receives is exceptional. The staff are extremely friendly, thoughtful, attentive, and really take the time to get to know each resident as an individual. There is a host of activities on offer, whether it is a craft session, quiz, book club, movie night, gardening, local entertainers, seated exercise, and more besides. Each of the resident suites are beautifully decorated, spacious, thoughtfully arranged, and with natural light coming from either a lovely view or access to the gardens. We highly recommend Oat Hill Mews and feel that we could not have asked for a better or more friendly place for my Mum to call her home.
Reply from Jenny Cartwright, Reviews Team at Oat Hill Mews

Thank you very much for taking the time to leave us such positive feedback and for rating Oat Hill Mews so highly. We are particularly delighted to read your very complimentary comments regarding the team and the personal attention that we provide for your mum.Thank you very much for your high recommendation and sharing your positive experience. Many thanks The Oat Hill Mews team Care UK

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Review from Martyn B (Son of Resident) published on 31 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident since August having a shorter stay earlier in the year. All members of staff have been very kind and supportive in all conversations and interactions we have had as close family members of a resident. We feel well supported and listened to. The home is always very clean and
tidy. The food is excellent. Visitors are looked after very well and always made to feel welcome. I would have no hesitation in recommending this care home.
Reply from Jenny Cartwright, Reviews Team at Oat Hill Mews

Thank you very much for the lovely feedback that you have given the teams at Lonsdale. We are delighted that you are so pleased with all that we do to continually support your mum to enjoy a happy life with us, over the last two years. We set a high standard for ourselves, so we are very pleased to hear that your experience with us to assist your parents over this time has been such a positive one. Many thanks, The Lonsdale Mews Team Care UK.

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Review from Julia D (Daughter of Resident) published on 30 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother arrived suddenly at Oat Hill Mews following poor health and many weeks in hospital. She was met by staff with open arms and taken to her beautiful en-suite bedroom with doors opening onto a central courtyard. Staff courteously came to introduce themselves, before giving her time and space
to recover. Her respite stay soon became full-time as her strength returned under the care and watchful eyes of the amazing staff. We can't fault the friendly staff or thank them enough for all their care. They are all wonderful people who go out of their way to help residents and their families. The facilities are first class, as is the food. Multiple activities are offered daily from seated yoga and dance to musical events, animal petting, and outings. Not forgetting a regular movie afternoon with drinks and popcorn. All in all a wonderful home from home. Enough social stimulation to keep the most needy social butterfly going, and quiet rooms for those who prefer a quieter path.
Reply from Jenny Cartwright, Reviews Team at Oat Hill Mews

Thank you very much for taking the time to leave us your wonderful feedback about your experience of Oat Hill Mews. We are delighted to hear your positive feedback about our teams and all that we provide for a fulfilling and supportive life for your mum. At Oat Hill Mews we set ourselves a high standard, so we are very pleased to hear that your experience with us has been such a positive one. Many thanks, The Oat Hill Mews team Care UK.

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Review from Chris B (Son of Resident) published on 30 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum moved in during May 2024 and we have been warmly welcomed, I sleep well at night knowing my mother has complete care around the clock. Over the last few months we have got to know the staff and other residents and it feels more like a family than a business. As with anything new there are always
uncertainties and niggles, the care team listen and make things even better, the two-way communication is excellent. We have access around the clock, the dining options and facilities are excellent whilst the housekeeping staff do an incredible job keeping the rooms, communal areas and laundry spotless. Mum particularly enjoys the hair salon, the numerous weekly activities, the wine with meals, as well as the daily contact with the lovely care team, thank you.
Reply from Jenny Cartwright, Reviews Team at Oat Hill Mews

Thank you very much for taking the time to leave us such positive feedback about your experience of Oat Hill Mews. We are very pleased to hear that you feel reassured of the care and support that we provide for your mother and your wonderful feedback about the facilities and cleanliness of the home. We will share your lovely comments with our teams, who will be pleased to hear your very complimentary feedback. Many thanks, The Oat Hill Mews team Care UK

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Review from Gordon D (Son-in-law of Resident) published on 24 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would thoroughly recommend Oat Hill Mews to anyone who asked me about it, the facilities are spectacular, and even better the staff are unbelievably caring and supportive.
My Mother-in-law went in initially for temporary respite care, but it was immediately obvious, that in fact, this was the permanent
solution to what we've been looking for without really knowing it, for probably years.
Reply from Jenny Cartwright, Reviews Team at Oat Hill Mews

Thank you for your lovely review and we are delighted that you have rated Oat Hill Mews so highly. We really appreciate your feedback and it's wonderful to hear that you are so happy with the teams and the facilities that we provide for your mother-in-law. We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been such a positive one.Many thanks, The Oat Hill Mews team Care UK

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Review from Rachel C (Friend of Resident) published on 16 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Oat Hill Mews offers a home from environment with the added bonus of great care support; beautiful rooms and meals; fun activities and a sense of belonging. From the moment you arrive you are greeted with a smile and warmth; all members of staff of approachable; helpful and kind. I don't feel like a
visitor when I come to see my friend - I am made to feel like part of an extended family within Oat Hill Mews. Their care and attention is second to none. My 12-year-old son could not believe it was a 'care home' - he thought it was a 5-star hotel! Being able to take our dog in for visits too is a bonus.
Reply from Jenny Cartwright, Reviews Team at Oat Hill Mews

Thank you very much for your wonderful feedback about your experience of Oat Hill Mews. We are delighted that you feel so welcomed (and your lovely dog too), and also part of our family! Thank you very much for rating Oat Hill Mews so highly. We will be delighted to share your very complimentary comments with all of the team. Many thanks, Oat Hill Mews team.

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Current Review Score: 10.0 (9.965)

Overview of Review Score

The Review Score of 10 (9.965) out of 10 for Oat Hill Mews is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 29 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.965 for Oat Hill Mews is calculated as follows: ( (334 Excellents x 5) + (10 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 345 Ratings = 4.965
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Oat Hill Mews is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 76 registered maximum number of service users is 15.2, which has been reached with 29 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (103)

Meet the Team (1)

Susanne

Susanne Stevens

Job Title: Home Manager

I have been passionate about providing excellent care throughout my career.


I joined Care UK as I wanted to work with a company that shared my belief in providing excellent care for residents and share my passion for person-centred care.


As a Home Manager, I believe I must be organised, calm, empathetic and patient to provide the best care to residents. Having these traits has helped me to build great relationships with residents which is often my favourite part of my job. I enjoy getting to know residents and learning about their hobbies and their interesting lives before joining us at Oat Hill Mews.


One of the biggest achievements in my career is my BSc in Nursing which led me to work as a Nurse. I then moved on to home management within a few years as I loved watching staff develop and provide the residents with the best care. One of my biggest achievements throughout my career was developing my team to provide the best care which was rewarded with an improvement in our CQC score.

Frequently Asked Questions about Oat Hill Mews

What types of Care is Oat Hill Mews registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment & Eating Disorders are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Oat Hill Mews have?

There are 76 Single Rooms.

What are the Facilities & Services at Oat Hill Mews?

Own Furniture if required, Close to Local shops, Minibus or other transport, Wheelchair Access, Gardens, Bar/Café & Residents Internet Access are some of the Facilities & Services.

How far is Oat Hill Mews to the centre of Market Harborough?

0.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Oat Hill Mews to verify any information. View our terms and conditions. Oat Hill Mews has an Enhanced Service - more info.