Very caring and professional but also homely - residence seem very happy
Lime Trees is always so welcoming, clean and tidy. The staff work really hard and the residents are safe and secure. Beautiful bedrooms and communal areas too.
Such a lovely care home that actually has the feel of a hotel. The level of care my Auntie has there is second to none and the carers really do care. During a really difficult few weeks the staff there have made it so much easier with their advice, care and support. Special mention to Hayley, Sarah, Gemma, Maria and Demi who have all been wonderful. I would definitely recommend!
Lime Trees is an excellent care home. The standard of care is high and the care staff are professional, ensuring that the residents always keep their dignity. The quality of the food sometimes leaves room for improvement but this always depends on the chef on the day. I have no hesitation in recommending this care home to anyone seeking a placement.
Since March 2025 my husband has been resident at Lime Trees. The overall experience, although difficult time for my husband has been excellent. He is treated with dignity, kindness and care by all staff whatever their roll. The manager has an open door policy and is readily available. The facilities are outstanding in every way.
I have visited many care homes in Shrewsbury and without a doubt Lime Trees is by far the best: - very welcoming - staff very approachable + caring - environment 5 star - management team visible, and always available - positive culture, residents treated with respect and dignity.
Lovely home. Very welcoming. Warm atmosphere. Thank you.
How thankful we were in finding Lime Trees, a year and a half ago now, where our sister-in-law has been extremely well cared for and safe in this beautiful modern care home. The facilities are excellent, the activities varied and fun and the staff kind, loving and caring, making you feel always welcome, a fantastic team. Our sincere thanks to you all.
We had a major problem with the food so I left a very critical review. Mum reports that her food is now beautiful. Thank you.
We very much enjoyed our visit to your helpful, welcoming care home. We appreciated the support and care you are giving to our friend. We were impressed by the number of activities you offer.
I have LPA for health and social welfare for my fiercely independent friend who has dementia. She has lived alone all her life and has managed living alone with dementia for many years because of her fantastic neighbours. Sadly her dementia has progressed so that it was unsafe for her to continue living alone. The difficult decision was made that she needed residential care. Myself and her other attorneys chose Lime Trees for a 4 week trial period, which we have now extended to a permanent placement because of the excellent all round individual care and kindness she has received and continues to receive. Lime Trees feels more like a hotel home than a care home. There seems to be a good staff ratio, and I have only witnessed staff being kind, patient and understanding towards the residents. I am confident that I will be contacted by staff if they have any concerns about my friend. A recent concern that they contacted me about was dealt with professionalism and kindness.
Lime Trees is a very pleasent home. Staff are always friendly and helpful. My wife visits on a Monday to attend the art and crafts session, which I think she assists the staff as she is an accomplished artist, however since her dementia she has lost her enthusiasm. This session helps her.
I decided to become a resident at Lime Tree after visiting a resident there perhaps one year earlier. I was impressed then and at no times during my stay was that impression affected. I and my visitors were treated with dignity and care.
My mum had four weeks of respite care following a period of ill health at home. She had previously been able to visit and stay for lunch - this was very useful to build her confidence when moving in. We have been impressed with the care mum has received from the whole team. Due to complications with her medical condition, she had time both on the dementia unit and downstairs. All the care staff have been professional, caring, friendly and there has always been a named team lead who has a thorough understanding of mum's condition, and efficiently liased with GP etc. The rest of the team have also been kind and helpful - cleaners, laundry staff, managers. Mum did not always find the find the food to her taste but there was always an alternative. There were regular activities, time in the garden, and singing for the VE Day anniversary. Everything is clean and safe, spacious and light. We have found Lime Trees a calm and happy place, a community of people that feel like family.
Following a 2 week stay in hospital having been diagnosed with severe Pneumonia it was a great relief to go into respite care at Lime Trees. The procedure was straight-forward and thanks to the attentive staff I soon settled in and throughout my 4 week stay they became like friends and family to me. Valuing the peace and quiet after my less than happy experience in hospital I chose to have all my meals in my room. Nothing was too much trouble for the staff who also took responsibility for administering my medication, I would not hesitate to use Lime Trees again if the need arose.
Right from my first visit to enquire about convalescence care for my friend, I felt welcomed and considered as an individual. My questions were answered and I was taken to see the "show bedroom", dining room, lounge, cinema, garden rooms and garden spaces. The daily routine was explained to me, I was shown a menu and a timetable of activities. My friend has recovered very well indeed during his convalescence and is most appreciative of all the help given to aid his recovery.
Yes, my mother's experience in the Lime Trees Care Home has been excellent; they're caring, friendly, and nothing is too much bother for them.
When visiting my friend, staff were very lovely to her and myself, the care was spot on and she was very happy. The building and room was very clean. She is looking forward to her net stay.
My mum has been a resident at Lime Trees and we could not be happier with the care she has received. The seniors and care staff are incredible - they are so good with mum and it is clear by mum's smiles and laughter that she feels at home with them. The range of activities on offer every day are excellent and go far beyond the offer provided by other care facilities. The activity coordinator really goes out of her way to provide as many experiences as possible for the residents. The management team are incredibly supportive and there is no problem too big or small - any time I have raised something it has been resolved swiftly. The biggest accolade I can give to Lime Trees is that they care as much about the family as they do the resident - they are there to support everyone with the process of moving a loved one into care and beyond. I would not hesitate to recommend this home to anyone!
Up until now we have been very happy with the home. The staff work very hard and are always friendly and happy to help . We are not so keen on the new arrangement with the Harmony suit . The home was build as an open plan dementia friendly environment but now those with more needs are confined to a very small living space since the lounge dining areas have been divided plus this is all on the 1st floor . Previously these residents could go out to the garden area when they wanted without requiring a member of staff . Now they need to be taken down in the lift with a member of staff each time which isn't always possible and also time consuming . It now feels over crowded and cramped when meals are being served and residents seem more agitated and restricted .I believe this was a head office decision that doesn't suit the design of this care home building .
Very caring and professional but also homely - residence seem very happy
Lime Trees is always so welcoming, clean and tidy. The staff work really hard and the residents are safe and secure. Beautiful bedrooms and communal areas too.
Such a lovely care home that actually has the feel of a hotel. The level of care my Auntie has there is second to none and the carers really do care. During a really difficult few weeks the staff there have made it so much easier with their advice, care and support. Special mention to Hayley, Sarah, Gemma, Maria and Demi who have all been wonderful. I would definitely recommend!
Lime Trees is an excellent care home. The standard of care is high and the care staff are professional, ensuring that the residents always keep their dignity. The quality of the food sometimes leaves room for improvement but this always depends on the chef on the day. I have no hesitation in recommending this care home to anyone seeking a placement.
Since March 2025 my husband has been resident at Lime Trees. The overall experience, although difficult time for my husband has been excellent. He is treated with dignity, kindness and care by all staff whatever their roll. The manager has an open door policy and is readily available. The facilities are outstanding in every way.
I have visited many care homes in Shrewsbury and without a doubt Lime Trees is by far the best: - very welcoming - staff very approachable + caring - environment 5 star - management team visible, and always available - positive culture, residents treated with respect and dignity.
Lovely home. Very welcoming. Warm atmosphere. Thank you.
How thankful we were in finding Lime Trees, a year and a half ago now, where our sister-in-law has been extremely well cared for and safe in this beautiful modern care home. The facilities are excellent, the activities varied and fun and the staff kind, loving and caring, making you feel always welcome, a fantastic team. Our sincere thanks to you all.
We had a major problem with the food so I left a very critical review. Mum reports that her food is now beautiful. Thank you.
We very much enjoyed our visit to your helpful, welcoming care home. We appreciated the support and care you are giving to our friend. We were impressed by the number of activities you offer.
I have LPA for health and social welfare for my fiercely independent friend who has dementia. She has lived alone all her life and has managed living alone with dementia for many years because of her fantastic neighbours. Sadly her dementia has progressed so that it was unsafe for her to continue living alone. The difficult decision was made that she needed residential care. Myself and her other attorneys chose Lime Trees for a 4 week trial period, which we have now extended to a permanent placement because of the excellent all round individual care and kindness she has received and continues to receive. Lime Trees feels more like a hotel home than a care home. There seems to be a good staff ratio, and I have only witnessed staff being kind, patient and understanding towards the residents. I am confident that I will be contacted by staff if they have any concerns about my friend. A recent concern that they contacted me about was dealt with professionalism and kindness.
Lime Trees is a very pleasent home. Staff are always friendly and helpful. My wife visits on a Monday to attend the art and crafts session, which I think she assists the staff as she is an accomplished artist, however since her dementia she has lost her enthusiasm. This session helps her.
I decided to become a resident at Lime Tree after visiting a resident there perhaps one year earlier. I was impressed then and at no times during my stay was that impression affected. I and my visitors were treated with dignity and care.
My mum had four weeks of respite care following a period of ill health at home. She had previously been able to visit and stay for lunch - this was very useful to build her confidence when moving in. We have been impressed with the care mum has received from the whole team. Due to complications with her medical condition, she had time both on the dementia unit and downstairs. All the care staff have been professional, caring, friendly and there has always been a named team lead who has a thorough understanding of mum's condition, and efficiently liased with GP etc. The rest of the team have also been kind and helpful - cleaners, laundry staff, managers. Mum did not always find the find the food to her taste but there was always an alternative. There were regular activities, time in the garden, and singing for the VE Day anniversary. Everything is clean and safe, spacious and light. We have found Lime Trees a calm and happy place, a community of people that feel like family.
Following a 2 week stay in hospital having been diagnosed with severe Pneumonia it was a great relief to go into respite care at Lime Trees. The procedure was straight-forward and thanks to the attentive staff I soon settled in and throughout my 4 week stay they became like friends and family to me. Valuing the peace and quiet after my less than happy experience in hospital I chose to have all my meals in my room. Nothing was too much trouble for the staff who also took responsibility for administering my medication, I would not hesitate to use Lime Trees again if the need arose.
Right from my first visit to enquire about convalescence care for my friend, I felt welcomed and considered as an individual. My questions were answered and I was taken to see the "show bedroom", dining room, lounge, cinema, garden rooms and garden spaces. The daily routine was explained to me, I was shown a menu and a timetable of activities. My friend has recovered very well indeed during his convalescence and is most appreciative of all the help given to aid his recovery.
Yes, my mother's experience in the Lime Trees Care Home has been excellent; they're caring, friendly, and nothing is too much bother for them.
When visiting my friend, staff were very lovely to her and myself, the care was spot on and she was very happy. The building and room was very clean. She is looking forward to her net stay.
My mum has been a resident at Lime Trees and we could not be happier with the care she has received. The seniors and care staff are incredible - they are so good with mum and it is clear by mum's smiles and laughter that she feels at home with them. The range of activities on offer every day are excellent and go far beyond the offer provided by other care facilities. The activity coordinator really goes out of her way to provide as many experiences as possible for the residents. The management team are incredibly supportive and there is no problem too big or small - any time I have raised something it has been resolved swiftly. The biggest accolade I can give to Lime Trees is that they care as much about the family as they do the resident - they are there to support everyone with the process of moving a loved one into care and beyond. I would not hesitate to recommend this home to anyone!
Up until now we have been very happy with the home. The staff work very hard and are always friendly and happy to help . We are not so keen on the new arrangement with the Harmony suit . The home was build as an open plan dementia friendly environment but now those with more needs are confined to a very small living space since the lounge dining areas have been divided plus this is all on the 1st floor . Previously these residents could go out to the garden area when they wanted without requiring a member of staff . Now they need to be taken down in the lift with a member of staff each time which isn't always possible and also time consuming . It now feels over crowded and cramped when meals are being served and residents seem more agitated and restricted .I believe this was a head office decision that doesn't suit the design of this care home building .