The staff have really helped Mum to settle into life at Arden Grove. Alongside this, they have made the family incredibly comfortable too which is a massive part of the process of helping us all deal with lifestyle changes that have been challenging for both Mum and all the family. The management actively encourage interaction and arrange extra activities such as a lunch club, football game trips, speciality animal visits and afternoon teas. Lately, there’s been BBQs in the garden as it’s been great weather. Everyone is invited to join in, including family members. I honestly hadn’t seen my mum laugh and smile so much for years as she did doing karaoke! The staff welcome feedback and communication is really good with a dedicated phone number for the senior in charge, a messaging group and regular updates on ‘what’s on’. The garden is a delight with many items having been made by some of the residents as well as familiar items from their previous gardens.
Management try really hard to make things happen. Any concerns are listened to and actioned. The staff are very friendly, communicative and nothing is too much trouble. Mum is very happy here and I would gladly recommend Arden Grove Care Home to anybody. Well done team!
The staff have really helped Mum to settle into life at Arden Grove. Alongside this, they have made the family incredibly comfortable too which is a massive part of the process of helping us all deal with lifestyle changes that have been challenging for both Mum and all the family. The management actively encourage interaction and arrange extra activities such as a lunch club, football game trips, speciality animal visits and afternoon teas. Lately, there’s been BBQs in the garden as it’s been great weather. Everyone is invited to join in, including family members. I honestly hadn’t seen my mum laugh and smile so much for years as she did doing karaoke! The staff welcome feedback and communication is really good with a dedicated phone number for the senior in charge, a messaging group and regular updates on ‘what’s on’. The garden is a delight with many items having been made by some of the residents as well as familiar items from their previous gardens.
Management try really hard to make things happen. Any concerns are listened to and actioned. The staff are very friendly, communicative and nothing is too much trouble. Mum is very happy here and I would gladly recommend Arden Grove Care Home to anybody. Well done team!