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Hatfield Avenue, Hatfield, AL10 9UA
View Full Details of Hatfield ManorLatest Reviews for Hatfield Manor
12 June 2025
I have limited care home experience, however, a friend of mine is now living at Hatfield Manor. She is happy and mixing well with others in the arena of activities that is provided. The staff look after her really well and every interaction with her takes her needs, thoughts, and preferences into consideration. I've had the opportunity to enjoy lunch with her and the food was excellent and I was treated as another member of their extended household. Overall, an outstanding experience. Highly recommended!
04 June 2025
My grandad was in this home. He was always engaging in activities & living his best life! My mum was so worried about him going into a home, but Hatfield Manor has exceeded all expectations.
04 June 2025
My friend was in this home, he really enjoyed his life here.
03 June 2025
Upon having my grandmother moved over there it has suited her needs better than the previous care home at a smaller cost, the staff are wonderful and attentive to her needs and she's happier, healthier and more lively than I remember her being.
23 May 2025
I am absolutely delighted with the care that my father is receiving from Hatfield Manor. The facilities are wonderful and well maintained and it is great to see that there are always enough staff on hand to provide assistance when required. The management are really friendly and very helpful. But it is the staff themselves who really make it. They really are wonderful and go above and beyond to ensure that the residents have fun things to do and are treated as individuals. The amount of social events and outings organised for the residents is impressive. My father was at another care facility prior to Hatfield Manor and wouldn't join in with anything. He is now a willing participant of most events and clearly enjoys them. The difference in the care provided is quite astounding. I am so grateful to everybody at Hatfield Manor, thank you.
16 January 2025
His room didn't look like it had been hoovered in several days. Table not been wiped over for ages. The home itself was very clean and had a lovely smell.
20 December 2024
Mum has been at Hatfield Manor for around 10 weeks after 30 years in her own home. The team have been welcoming and caring and the facilities are wonderful. Mum seems to be settling well and really likes the staff from the housekeeping team up to management and of course the carers. Of course, issues arise but everyone is keen for feedback and to help resolve anything.
17 December 2024
Mum is very well looked after and staff go all the way to make sure she is happy and safe. Facilities are great and the staff provide opportunities for the guests to be entertained. Telephone use is difficult, Phone is not always answered and signal is not very good.
17 December 2024
I am writing this review after my mum has sadly passed away. I can definitely give Hatfield Manor 10 out of 10 for their professionalism, care and kindness in everything they do. I will miss going in there as I felt they were one big family that I was part of. Well done to the manager and all of your amazing team.
17 December 2024
Hatfield Manor is one of the nicest care homes in the Herts. We are very happy, the staff are very caring.
05 December 2024
I would just like to say a big thank you to all your staff and management at Hatfield Manor. They all went out to help my mother and support her needs too and honestly, this has been the first care home that I trusted for a long time. I felt that she was very supported here by your staff too. So thank you all once again.
02 October 2024
What an amazing home, friendly caring staff, who demonstrate a high level of professionalism and dignity towards my friend. The rooms are spacious with lovely upholstery. I would definitely recommend this wonderful place.
10 September 2024
Mother-in-law moved into Hatfield Manor back in November 2023. She was given six months to live back in June 2023, 14 months ago. She has come along well since moving here. The staff are so caring and do anything for my mother-in-law. They also treat us as part of the Hatfield Manor family.
29 August 2024
This place puts my mind at ease. The staff here are so kind and caring and do their utmost to make life as good as they can for the residents and their families. They cooperate with relatives rather than setting rules. I couldn't recommend them more highly. The rooms are like hotel rooms, big and clean, but with the freedom to add personal pictures photos, etc. This is an excellent and uplifting place.
28 August 2024
The home, I would like to call it home, not a care home as my husband calls this place home or hotel. He seems happy here thanks to all the professionals and loving care he receives from 'all the professionals working hard to keep him happy and safe. My experience so far has been so lovely as I can see my husband is settling nicely in his new home. This is his 5th day since his admission, and he felt so happy and safe that he called me last night and said that he would like to come and get me to be here with him as he feels happy here. Since that phone call I felt so reassured. So thank you so much for looking after my husband.
28 August 2024
What a wonderful place. Not only is the home itself is modern, well decorated, clean and welcoming the staff and care team were fantastic. Grandad was very happy here and it was a joy to visit.
28 August 2024
Hatfield Manor has such a good atmosphere. As soon as I walk in, I fear that everything is calm and running well. The decor is so good and it always looks clean and cared for. All the staff are so helpful and friendly. My sister is happy and friendly. My sister is happy here, and that is the most important thing.
23 August 2024
I cannot thank the staff a Hatfield Manor enough for their wonderful attention, patience empathy and care for my 98-year-old mother. She is blind and deaf and suffers from dementia so she needs to watch constantly. She spent five appalling months in her previous home where she needed five ambulances for multiple serious injuries, finally necessitating a month in hospital. She is lucky to be alive but the greatest good fortune is ending up at Hatfield Manor to live out her days with dignity and proper care.
01 August 2024
The care my father received was of the highest standard, all the staff are so dedicated to the residence. We give thanks to all at this home and the care they give.
13 June 2024
Very good and attentive care. My mu was in safe hands at Hatfield Manor. The care staff were very professional and kind. We never had cause for concern over her wellbeing.
Latest Reviews for Hatfield Manor
12 June 2025
I have limited care home experience, however, a friend of mine is now living at Hatfield Manor. She is happy and mixing well with others in the arena of activities that is provided. The staff look after her really well and every interaction with her takes her needs, thoughts, and preferences into consideration. I've had the opportunity to enjoy lunch with her and the food was excellent and I was treated as another member of their extended household. Overall, an outstanding experience. Highly recommended!
04 June 2025
My grandad was in this home. He was always engaging in activities & living his best life! My mum was so worried about him going into a home, but Hatfield Manor has exceeded all expectations.
04 June 2025
My friend was in this home, he really enjoyed his life here.
03 June 2025
Upon having my grandmother moved over there it has suited her needs better than the previous care home at a smaller cost, the staff are wonderful and attentive to her needs and she's happier, healthier and more lively than I remember her being.
23 May 2025
I am absolutely delighted with the care that my father is receiving from Hatfield Manor. The facilities are wonderful and well maintained and it is great to see that there are always enough staff on hand to provide assistance when required. The management are really friendly and very helpful. But it is the staff themselves who really make it. They really are wonderful and go above and beyond to ensure that the residents have fun things to do and are treated as individuals. The amount of social events and outings organised for the residents is impressive. My father was at another care facility prior to Hatfield Manor and wouldn't join in with anything. He is now a willing participant of most events and clearly enjoys them. The difference in the care provided is quite astounding. I am so grateful to everybody at Hatfield Manor, thank you.
16 January 2025
His room didn't look like it had been hoovered in several days. Table not been wiped over for ages. The home itself was very clean and had a lovely smell.
20 December 2024
Mum has been at Hatfield Manor for around 10 weeks after 30 years in her own home. The team have been welcoming and caring and the facilities are wonderful. Mum seems to be settling well and really likes the staff from the housekeeping team up to management and of course the carers. Of course, issues arise but everyone is keen for feedback and to help resolve anything.
17 December 2024
Mum is very well looked after and staff go all the way to make sure she is happy and safe. Facilities are great and the staff provide opportunities for the guests to be entertained. Telephone use is difficult, Phone is not always answered and signal is not very good.
17 December 2024
I am writing this review after my mum has sadly passed away. I can definitely give Hatfield Manor 10 out of 10 for their professionalism, care and kindness in everything they do. I will miss going in there as I felt they were one big family that I was part of. Well done to the manager and all of your amazing team.
17 December 2024
Hatfield Manor is one of the nicest care homes in the Herts. We are very happy, the staff are very caring.
05 December 2024
I would just like to say a big thank you to all your staff and management at Hatfield Manor. They all went out to help my mother and support her needs too and honestly, this has been the first care home that I trusted for a long time. I felt that she was very supported here by your staff too. So thank you all once again.
02 October 2024
What an amazing home, friendly caring staff, who demonstrate a high level of professionalism and dignity towards my friend. The rooms are spacious with lovely upholstery. I would definitely recommend this wonderful place.
10 September 2024
Mother-in-law moved into Hatfield Manor back in November 2023. She was given six months to live back in June 2023, 14 months ago. She has come along well since moving here. The staff are so caring and do anything for my mother-in-law. They also treat us as part of the Hatfield Manor family.
29 August 2024
This place puts my mind at ease. The staff here are so kind and caring and do their utmost to make life as good as they can for the residents and their families. They cooperate with relatives rather than setting rules. I couldn't recommend them more highly. The rooms are like hotel rooms, big and clean, but with the freedom to add personal pictures photos, etc. This is an excellent and uplifting place.
28 August 2024
The home, I would like to call it home, not a care home as my husband calls this place home or hotel. He seems happy here thanks to all the professionals and loving care he receives from 'all the professionals working hard to keep him happy and safe. My experience so far has been so lovely as I can see my husband is settling nicely in his new home. This is his 5th day since his admission, and he felt so happy and safe that he called me last night and said that he would like to come and get me to be here with him as he feels happy here. Since that phone call I felt so reassured. So thank you so much for looking after my husband.
28 August 2024
What a wonderful place. Not only is the home itself is modern, well decorated, clean and welcoming the staff and care team were fantastic. Grandad was very happy here and it was a joy to visit.
28 August 2024
Hatfield Manor has such a good atmosphere. As soon as I walk in, I fear that everything is calm and running well. The decor is so good and it always looks clean and cared for. All the staff are so helpful and friendly. My sister is happy and friendly. My sister is happy here, and that is the most important thing.
23 August 2024
I cannot thank the staff a Hatfield Manor enough for their wonderful attention, patience empathy and care for my 98-year-old mother. She is blind and deaf and suffers from dementia so she needs to watch constantly. She spent five appalling months in her previous home where she needed five ambulances for multiple serious injuries, finally necessitating a month in hospital. She is lucky to be alive but the greatest good fortune is ending up at Hatfield Manor to live out her days with dignity and proper care.
01 August 2024
The care my father received was of the highest standard, all the staff are so dedicated to the residence. We give thanks to all at this home and the care they give.
13 June 2024
Very good and attentive care. My mu was in safe hands at Hatfield Manor. The care staff were very professional and kind. We never had cause for concern over her wellbeing.