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Hatfield Avenue, Hatfield, AL10 9UA
View full details of Hatfield ManorLatest Reviews for Hatfield Manor
21 April 2026
I spent two weeks in Hatfield Manor recovering from a hysterectomy. I cannot speak highly to high of the care and support I had during that time. The staff were attentive, helpful, caring and friendly, and the food was excellent.
15 April 2026
Overall experience good.
25 March 2026
Mum has been at Hatfield Manor since Jan 26. I can honestly say there has been such a positive change in her since she moved in. She is so much happier in herself. The staff are amazing and the activities are fantastic. Mum has made friends and is laughing again. Thank you Hatfield Manor. I could
not recommend you enough. The care mum is receiving is fantastic.
03 December 2025
Hatfield Manor is an amazing care home. Dad has Alzheimer's and from day one everyone has done their upmost to give him the care he needs. He has a real bond with the carers and the staff, they treat him with exceptional care, understanding, concern, respect and dignity. Dad never wanted to be in a
care home, but Hatfield Manor is where he feels safe and secure. It is truly his home, and I will be forever thankful for how they care for Dad.
16 September 2025
My mother has been in Hatfield Manor for several months now and has been made to feel very welcome. She has found the transition from her own home difficult but the care staff have been brilliant and she now feels really settled .The nurses have taken really good care of her and have met all of her
needs through vigilant observation and getting to know her well . The carers are very good very friendly and approachable and it feels like a lovely family unit. The organisers of the entertainment do an excellent job and offer a range of activities and encouragement to join in. The home is kept very clean .
16 September 2025
My mum was a resident for just a short while at Hatfield Manor before she passed away peacefully there. As a family we couldn't thank a particular staff member and her team more for all the wonderful care and love they gave her.
All though mum was in a great deal of pain and discomfort and she was
coming nearing the time to say goodbye, everyone treated her with dignity and respect.
Thank you to everyone
12 June 2025
I have limited care home experience, however, a friend of mine is now living at Hatfield Manor. She is happy and mixing well with others in the arena of activities that is provided. The staff look after her really well and every interaction with her takes her needs, thoughts, and preferences into
consideration. I've had the opportunity to enjoy lunch with her and the food was excellent and I was treated as another member of their extended household. Overall, an outstanding experience. Highly recommended!
04 June 2025
My grandad was in this home. He was always engaging in activities & living his best life! My mum was so worried about him going into a home, but Hatfield Manor has exceeded all expectations.
04 June 2025
My friend was in this home, he really enjoyed his life here.
03 June 2025
Upon having my grandmother moved over there it has suited her needs better than the previous care home at a smaller cost, the staff are wonderful and attentive to her needs and she's happier, healthier and more lively than I remember her being.
23 May 2025
I am absolutely delighted with the care that my father is receiving from Hatfield Manor. The facilities are wonderful and well maintained and it is great to see that there are always enough staff on hand to provide assistance when required. The management are really friendly and very helpful. But
it is the staff themselves who really make it. They really are wonderful and go above and beyond to ensure that the residents have fun things to do and are treated as individuals. The amount of social events and outings organised for the residents is impressive. My father was at another care facility prior to Hatfield Manor and wouldn't join in with anything. He is now a willing participant of most events and clearly enjoys them. The difference in the care provided is quite astounding. I am so grateful to everybody at Hatfield Manor, thank you.
16 January 2025
His room didn't look like it had been hoovered in several days. Table not been wiped over for ages. The home itself was very clean and had a lovely smell.
20 December 2024
Mum has been at Hatfield Manor for around 10 weeks after 30 years in her own home. The team have been welcoming and caring and the facilities are wonderful. Mum seems to be settling well and really likes the staff from the housekeeping team up to management and of course the carers.
Of course,
issues arise but everyone is keen for feedback and to help resolve anything.
17 December 2024
Mum is very well looked after and staff go all the way to make sure she is happy and safe. Facilities are great and the staff provide opportunities for the guests to be entertained. Telephone use is difficult, Phone is not always answered and signal is not very good.
17 December 2024
I am writing this review after my mum has sadly passed away. I can definitely give Hatfield Manor 10 out of 10 for their professionalism, care and kindness in everything they do.
I will miss going in there as I felt they were one big family that I was part of. Well done to the manager and all of
your amazing team.
17 December 2024
Hatfield Manor is one of the nicest care homes in the Herts. We are very happy, the staff are very caring.
05 December 2024
I would just like to say a big thank you to all your staff and management at Hatfield Manor. They all went out to help my mother and support her needs too and honestly, this has been the first care home that I trusted for a long time.
I felt that she was very supported here by your staff too.
So
thank you all once again.
02 October 2024
What an amazing home, friendly caring staff, who demonstrate a high level of professionalism and dignity towards my friend. The rooms are spacious with lovely upholstery. I would definitely recommend this wonderful place.
10 September 2024
Mother-in-law moved into Hatfield Manor back in November 2023. She was given six months to live back in June 2023, 14 months ago. She has come along well since moving here. The staff are so caring and do anything for my mother-in-law. They also treat us as part of the Hatfield Manor family.
29 August 2024
This place puts my mind at ease. The staff here are so kind and caring and do their utmost to make life as good as they can for the residents and their families. They cooperate with relatives rather than setting rules. I couldn't recommend them more highly. The rooms are like hotel rooms, big and
clean, but with the freedom to add personal pictures photos, etc. This is an excellent and uplifting place.
Latest Reviews for Hatfield Manor
21 April 2026
I spent two weeks in Hatfield Manor recovering from a hysterectomy. I cannot speak highly to high of the care and support I had during that time. The staff were attentive, helpful, caring and friendly, and the food was excellent.
15 April 2026
Overall experience good.
25 March 2026
Mum has been at Hatfield Manor since Jan 26. I can honestly say there has been such a positive change in her since she moved in. She is so much happier in herself. The staff are amazing and the activities are fantastic. Mum has made friends and is laughing again. Thank you Hatfield Manor. I could
not recommend you enough. The care mum is receiving is fantastic.
03 December 2025
Hatfield Manor is an amazing care home. Dad has Alzheimer's and from day one everyone has done their upmost to give him the care he needs. He has a real bond with the carers and the staff, they treat him with exceptional care, understanding, concern, respect and dignity. Dad never wanted to be in a
care home, but Hatfield Manor is where he feels safe and secure. It is truly his home, and I will be forever thankful for how they care for Dad.
16 September 2025
My mother has been in Hatfield Manor for several months now and has been made to feel very welcome. She has found the transition from her own home difficult but the care staff have been brilliant and she now feels really settled .The nurses have taken really good care of her and have met all of her
needs through vigilant observation and getting to know her well . The carers are very good very friendly and approachable and it feels like a lovely family unit. The organisers of the entertainment do an excellent job and offer a range of activities and encouragement to join in. The home is kept very clean .
16 September 2025
My mum was a resident for just a short while at Hatfield Manor before she passed away peacefully there. As a family we couldn't thank a particular staff member and her team more for all the wonderful care and love they gave her.
All though mum was in a great deal of pain and discomfort and she was
coming nearing the time to say goodbye, everyone treated her with dignity and respect.
Thank you to everyone
12 June 2025
I have limited care home experience, however, a friend of mine is now living at Hatfield Manor. She is happy and mixing well with others in the arena of activities that is provided. The staff look after her really well and every interaction with her takes her needs, thoughts, and preferences into
consideration. I've had the opportunity to enjoy lunch with her and the food was excellent and I was treated as another member of their extended household. Overall, an outstanding experience. Highly recommended!
04 June 2025
My grandad was in this home. He was always engaging in activities & living his best life! My mum was so worried about him going into a home, but Hatfield Manor has exceeded all expectations.
04 June 2025
My friend was in this home, he really enjoyed his life here.
03 June 2025
Upon having my grandmother moved over there it has suited her needs better than the previous care home at a smaller cost, the staff are wonderful and attentive to her needs and she's happier, healthier and more lively than I remember her being.
23 May 2025
I am absolutely delighted with the care that my father is receiving from Hatfield Manor. The facilities are wonderful and well maintained and it is great to see that there are always enough staff on hand to provide assistance when required. The management are really friendly and very helpful. But
it is the staff themselves who really make it. They really are wonderful and go above and beyond to ensure that the residents have fun things to do and are treated as individuals. The amount of social events and outings organised for the residents is impressive. My father was at another care facility prior to Hatfield Manor and wouldn't join in with anything. He is now a willing participant of most events and clearly enjoys them. The difference in the care provided is quite astounding. I am so grateful to everybody at Hatfield Manor, thank you.
16 January 2025
His room didn't look like it had been hoovered in several days. Table not been wiped over for ages. The home itself was very clean and had a lovely smell.
20 December 2024
Mum has been at Hatfield Manor for around 10 weeks after 30 years in her own home. The team have been welcoming and caring and the facilities are wonderful. Mum seems to be settling well and really likes the staff from the housekeeping team up to management and of course the carers.
Of course,
issues arise but everyone is keen for feedback and to help resolve anything.
17 December 2024
Mum is very well looked after and staff go all the way to make sure she is happy and safe. Facilities are great and the staff provide opportunities for the guests to be entertained. Telephone use is difficult, Phone is not always answered and signal is not very good.
17 December 2024
I am writing this review after my mum has sadly passed away. I can definitely give Hatfield Manor 10 out of 10 for their professionalism, care and kindness in everything they do.
I will miss going in there as I felt they were one big family that I was part of. Well done to the manager and all of
your amazing team.
17 December 2024
Hatfield Manor is one of the nicest care homes in the Herts. We are very happy, the staff are very caring.
05 December 2024
I would just like to say a big thank you to all your staff and management at Hatfield Manor. They all went out to help my mother and support her needs too and honestly, this has been the first care home that I trusted for a long time.
I felt that she was very supported here by your staff too.
So
thank you all once again.
02 October 2024
What an amazing home, friendly caring staff, who demonstrate a high level of professionalism and dignity towards my friend. The rooms are spacious with lovely upholstery. I would definitely recommend this wonderful place.
10 September 2024
Mother-in-law moved into Hatfield Manor back in November 2023. She was given six months to live back in June 2023, 14 months ago. She has come along well since moving here. The staff are so caring and do anything for my mother-in-law. They also treat us as part of the Hatfield Manor family.
29 August 2024
This place puts my mind at ease. The staff here are so kind and caring and do their utmost to make life as good as they can for the residents and their families. They cooperate with relatives rather than setting rules. I couldn't recommend them more highly. The rooms are like hotel rooms, big and
clean, but with the freedom to add personal pictures photos, etc. This is an excellent and uplifting place.