Submit a Review for Hampstead Court Care Home - Avery Collection
48 Boundary Road, London, NW8 0HJ
View full details of Hampstead Court Care Home - Avery CollectionLatest Reviews for Hampstead Court Care Home - Avery Collection
30 March 2026
After living on her own for almost 30 years in Hertfordshire, my mum's health rapidly deteriorated in the last few months of 2025. She felt isolated and alone. We suspected that she was showing signs of dementia, which was subsequently confirmed via a formal assessment at a memory clinic.
We moved
my mum into Hampstead Court in February as it is close to where my wife and I live and therefore far easier for us to visit. She initially moved in on a 2 week trial to ensure she was comfortable there, which we then extended to 4 weeks. We have since made the move a permanent one.
My mum is much happier. She loves her room and its en-suite bathroom, and has made new friends (even if she doesn't always remember their names). The staff are all very kind and treat her with dignity.
13 January 2026
It took a wee while for mum to settle but she was treated with patience and kindness and compassion. Eventually she started to thrive, put on weight and show genuine signs of happiness which I hadn't seen for some time. To all the staff on the 4th floor thank you for your love and care and thank you
too to Helene, Abi and Anthony for making a very difficult time much more easy. Knowing mum was safe, warm and well fed was such a comfort.
18 November 2025
This was the first time I had visited my sister, who had recently become a resident. I was impressed immediately with the friendly atmosphere at reception and in the coffee area, where the facilities were great and my sister seemed relaxed and at ease. Then the staff offered a really friendly chat
explaining what activities were on offer. I also noticed that in the short time my sister had been there, they had got to know quite a lot about her and asked me and my brother in law if we would let them have some photos (for a memory book) - all in all, a very positive visit.
18 November 2025
My wife, who has dementia, moved in one month ago. She has been welcomed, settled in with staff support in a friendly, caring environment. The home is spacious and very comfortable.
14 November 2025
This care home has been excellent. As a person who has worked in one and has friends who run a care home, I am very impressed with the first impression on arrival. The staff, the cleanliness, the food, security, and most importantly, the attention to my mother.
14 November 2025
The home is excellent. The staff are very friendly and polite. I think my mum's care is also excellent.
10 November 2025
Very impressive surroundings. Fantastic, friendly and sympathetic staff. It's like a wonderful hotel.
10 November 2025
It's a lovely place to be looked after in, and the staff are very kind and caring.
29 September 2025
Hampstead Court is a wonderful place. There are so many amenities, and the staff are all so friendly, helpful, and supportive. My nan has made lots of friends, and they all sit together for tea, and again at lunch and dinner. They even have cheese and wine nights. My nan now has more of a social
life than myself and mum put together. There is always something going on here, cinema evenings, sing-alongs, gardening, art and yoga. My nan always seems like she is having fun, and it's so nice to see her so social and busy with fun activities.
29 September 2025
My mother is 92 years old and suffering from Alzheimer's disease. The situation became so bad that I could not leave her alone for even 10 minutes at home. My family were very distressed that a care home was our only option. As soon as we visited Hampstead Court, we knew she would be fine. All the
staff are wonderful and caring, and they really do love all the residents. The facilities are like a 5 star resort hotel, and my mum does seem to be really happy. She has met lots of nice friends, and they enjoy loads of activities and social gatherings. Thank you so much.
02 September 2025
A modern home but only geared up for residential very mild dementia care. If you have any sort of more serious dementia do not go to this home they are not geared up for and cannot cope with real dementia. They did not treat my wife with particular kindness but were very impersonal.
07 April 2025
Overall expensive (as are all London care homes) and excellent!
Staff are genuinely and demonstrably caring.
Food is excellent.
Rooms (bedroom) rather small but quality of home overall is very high.
04 February 2025
We are very happy with the care and attention being provided to our relative. We are kept informed of her progress and any issues that may arise. We are particularly very impressed by the care she receives from the staff assigned to her care and when we visit we are made to feel welcomed and valued.
29 January 2025
Few staff, often none around to see. Can often not do something as they need a member who is on break. No cups in the kitchen, no apple juice, which I would consider basics, so inefficient not to have them.
Not taken to activities (music), which needs to improve. Not enough water in lounge machine
for all to have a hot drink.
28 November 2024
Although this care home is well kept, please do not be fooled. States Dementia care but do not know how to handle this. Poor current unprofessional management team who do not communicate with family and health care professionals.
Nice cinema and library but do not encourage resident to use so
useless facility. If I could leave no star for management I would.
08 November 2024
Hampstead Court Care Home is a truly excellent care home! It feels more like a five-star hotel than a care home. The rooms are superb, the service level excellent and the staff are friendly, helpful and highly professional. The facilities and organised activities are also excellent. Highly
recommended!
16 July 2024
My mother stayed at Hampstead Court for a two-week respite period. The whole process was very professional and efficient and the quality of care is outstanding. The staff are very well trained, caring, patient and compassionate. Everyone is treated with dignity. The food is exceptional too. My
mother was in wonderful care at Hampstead Court and I would not hesitate to put her there again for respite or long-term care. I trust the team completely with her care.
19 June 2024
I can't thank all the staff enough for their courtesy, kindness and understanding. Nothing was too much trouble. I was always greeted with a warm and friendly smile. I would highly recommend Hampstead Court Care Home for both short and long-term stays. Next time I need respite care I will definitely
be coming here.
18 April 2024
Highly recommended.
11 April 2024
Very accommodating and efficient with assessment and reception on arrival. Lots of staff and willing to help with care and food etc.
Latest Reviews for Hampstead Court Care Home - Avery Collection
30 March 2026
After living on her own for almost 30 years in Hertfordshire, my mum's health rapidly deteriorated in the last few months of 2025. She felt isolated and alone. We suspected that she was showing signs of dementia, which was subsequently confirmed via a formal assessment at a memory clinic.
We moved
my mum into Hampstead Court in February as it is close to where my wife and I live and therefore far easier for us to visit. She initially moved in on a 2 week trial to ensure she was comfortable there, which we then extended to 4 weeks. We have since made the move a permanent one.
My mum is much happier. She loves her room and its en-suite bathroom, and has made new friends (even if she doesn't always remember their names). The staff are all very kind and treat her with dignity.
13 January 2026
It took a wee while for mum to settle but she was treated with patience and kindness and compassion. Eventually she started to thrive, put on weight and show genuine signs of happiness which I hadn't seen for some time. To all the staff on the 4th floor thank you for your love and care and thank you
too to Helene, Abi and Anthony for making a very difficult time much more easy. Knowing mum was safe, warm and well fed was such a comfort.
18 November 2025
This was the first time I had visited my sister, who had recently become a resident. I was impressed immediately with the friendly atmosphere at reception and in the coffee area, where the facilities were great and my sister seemed relaxed and at ease. Then the staff offered a really friendly chat
explaining what activities were on offer. I also noticed that in the short time my sister had been there, they had got to know quite a lot about her and asked me and my brother in law if we would let them have some photos (for a memory book) - all in all, a very positive visit.
18 November 2025
My wife, who has dementia, moved in one month ago. She has been welcomed, settled in with staff support in a friendly, caring environment. The home is spacious and very comfortable.
14 November 2025
This care home has been excellent. As a person who has worked in one and has friends who run a care home, I am very impressed with the first impression on arrival. The staff, the cleanliness, the food, security, and most importantly, the attention to my mother.
14 November 2025
The home is excellent. The staff are very friendly and polite. I think my mum's care is also excellent.
10 November 2025
Very impressive surroundings. Fantastic, friendly and sympathetic staff. It's like a wonderful hotel.
10 November 2025
It's a lovely place to be looked after in, and the staff are very kind and caring.
29 September 2025
Hampstead Court is a wonderful place. There are so many amenities, and the staff are all so friendly, helpful, and supportive. My nan has made lots of friends, and they all sit together for tea, and again at lunch and dinner. They even have cheese and wine nights. My nan now has more of a social
life than myself and mum put together. There is always something going on here, cinema evenings, sing-alongs, gardening, art and yoga. My nan always seems like she is having fun, and it's so nice to see her so social and busy with fun activities.
29 September 2025
My mother is 92 years old and suffering from Alzheimer's disease. The situation became so bad that I could not leave her alone for even 10 minutes at home. My family were very distressed that a care home was our only option. As soon as we visited Hampstead Court, we knew she would be fine. All the
staff are wonderful and caring, and they really do love all the residents. The facilities are like a 5 star resort hotel, and my mum does seem to be really happy. She has met lots of nice friends, and they enjoy loads of activities and social gatherings. Thank you so much.
02 September 2025
A modern home but only geared up for residential very mild dementia care. If you have any sort of more serious dementia do not go to this home they are not geared up for and cannot cope with real dementia. They did not treat my wife with particular kindness but were very impersonal.
07 April 2025
Overall expensive (as are all London care homes) and excellent!
Staff are genuinely and demonstrably caring.
Food is excellent.
Rooms (bedroom) rather small but quality of home overall is very high.
04 February 2025
We are very happy with the care and attention being provided to our relative. We are kept informed of her progress and any issues that may arise. We are particularly very impressed by the care she receives from the staff assigned to her care and when we visit we are made to feel welcomed and valued.
29 January 2025
Few staff, often none around to see. Can often not do something as they need a member who is on break. No cups in the kitchen, no apple juice, which I would consider basics, so inefficient not to have them.
Not taken to activities (music), which needs to improve. Not enough water in lounge machine
for all to have a hot drink.
28 November 2024
Although this care home is well kept, please do not be fooled. States Dementia care but do not know how to handle this. Poor current unprofessional management team who do not communicate with family and health care professionals.
Nice cinema and library but do not encourage resident to use so
useless facility. If I could leave no star for management I would.
08 November 2024
Hampstead Court Care Home is a truly excellent care home! It feels more like a five-star hotel than a care home. The rooms are superb, the service level excellent and the staff are friendly, helpful and highly professional. The facilities and organised activities are also excellent. Highly
recommended!
16 July 2024
My mother stayed at Hampstead Court for a two-week respite period. The whole process was very professional and efficient and the quality of care is outstanding. The staff are very well trained, caring, patient and compassionate. Everyone is treated with dignity. The food is exceptional too. My
mother was in wonderful care at Hampstead Court and I would not hesitate to put her there again for respite or long-term care. I trust the team completely with her care.
19 June 2024
I can't thank all the staff enough for their courtesy, kindness and understanding. Nothing was too much trouble. I was always greeted with a warm and friendly smile. I would highly recommend Hampstead Court Care Home for both short and long-term stays. Next time I need respite care I will definitely
be coming here.
18 April 2024
Highly recommended.
11 April 2024
Very accommodating and efficient with assessment and reception on arrival. Lots of staff and willing to help with care and food etc.