Hampstead Court Care Home - Avery Collection

We have had my father here for one week and he has improved immensely. This is due to the highly trained and empathetic staff and nurses, as well as the very welcoming atmosphere (for residents and their family) from all, including management.

Staff made transition into Hamstead Care Home smooth + stress free. Abi was 100% supportive and really genuine in making my father's move facile and supportive. Helen is also very welcoming. Nurses on the 3rd floor are excellent especially Nartella - she is a pro, Natalie is super attentive and very proactive

The carers are also very good, gentle, caring and very respectful. The level of care and attention to detail has allowed the family to destress considerably.

We moved the client in 6 weeks ago and it has been very positive. He seems healthier and more social when when he moved in. Staff clearly have related to him + connected. The ambiance is good and he enjoys the food. East access & good communication with us as a family.

APART FROM THE FOOD IE THE STANDARD OF COOKING WAS VERY POOR. I FOUND MY STAY VERY PLEASENT

There are many activities every day, which is very good for stimulating the residents. Mum especially enjoys the music and dance events.

I came to the care home for convalescence to recover from a broken bone in my leg. The care provided was very good, and all my important needs were met. My knee is much better now. All the staff from the management, team leaders, well being, and carers were all professional, very polite, caring and helpful. There is a very good variety of activities, and I particularly liked the exercise classes, which were excellent. Thank you.

Second time at Hampstead Court. We trusted he/my husband would get good care.

I have nothing but great things to say! Professionalism to the nth degree FOR SURE, but what stands out most is the LOVE that spills out from all the employees.

I am very grateful that we found this establishment. From the Admin folks to the chefs and to the caretaking team, it doesn't matter, they all made my 91 year old aunt feel like family. To me, that's what sets them apart from other facilities.

Thank you all for your compassion and hard work. We, your customers, notice and truly appreciate your kindness and hard work.

Bless you all!

My wife became resident in October 2025 . She had been diagnosed with Alzheimer's disease nine years ago. It was uncertain time for both of us. But she was welcomed and has been very well looked after with thoughtfulness and kindness. She has settled very well and put on weight. Everone knows her name and talks to her. She gets involved in activities that are going on, although in many cases it is watching and being in the company of others. I am grateful for the care and help that she receives from all the staff. It has been a great relief for me

When my mother-in-law's health suddenly declined late last year, we were fortunate she asked to move into care, but wanted to ensure it was the right decision. I came into this process with apprehension. My mum spent four difficult years in care, and my grandparents had been in care, so I have strong feelings about what good care should look like. We have been incredibly impressed not just with the accommodation, but with the genuine care and humanity of the team. While the home is beautiful (we joke its like a four-star hotel), it's the people who stand out. Every interaction-from management to care staff, activities to maintenance-is marked by warmth, respect, and kindness. The weekly visiting doctors and the support with appointments and medications have given us peace of mind. My MIL has said more than once, "I didn't know places like this existed." That says everything. We feel incredibly fortunate to have found Hampstead Court Care Home and cannot recommend it highly enough!

My mum is much happier. She loves her room and its en-suite bathroom, and has made new friends (even if she doesn't always remember their names). The staff are all very kind and treat her with dignity.

It took a wee while for mum to settle but she was treated with patience and kindness and compassion. Eventually she started to thrive, put on weight and show genuine signs of happiness which I hadn't seen for some time. To all the staff on the 4th floor thank you for your love and care and thank you too to Helene, Abi and Anthony for making a very difficult time much more easy. Knowing mum was safe, warm and well fed was such a comfort.

This was the first time I had visited my sister, who had recently become a resident. I was impressed immediately with the friendly atmosphere at reception and in the coffee area, where the facilities were great and my sister seemed relaxed and at ease. Then the staff offered a really friendly chat explaining what activities were on offer. I also noticed that in the short time my sister had been there, they had got to know quite a lot about her and asked me and my brother in law if we would let them have some photos (for a memory book) - all in all, a very positive visit.

This care home has been excellent. As a person who has worked in one and has friends who run a care home, I am very impressed with the first impression on arrival. The staff, the cleanliness, the food, security, and most importantly, the attention to my mother.

The home is excellent. The staff are very friendly and polite. I think my mum's care is also excellent.

Very impressive surroundings. Fantastic, friendly and sympathetic staff. It's like a wonderful hotel.

It's a lovely place to be looked after in, and the staff are very kind and caring.

Hampstead Court is a wonderful place. There are so many amenities, and the staff are all so friendly, helpful, and supportive. My nan has made lots of friends, and they all sit together for tea, and again at lunch and dinner. They even have cheese and wine nights. My nan now has more of a social life than myself and mum put together. There is always something going on here, cinema evenings, sing-alongs, gardening, art and yoga. My nan always seems like she is having fun, and it's so nice to see her so social and busy with fun activities.

My mother is 92 years old and suffering from Alzheimer's disease. The situation became so bad that I could not leave her alone for even 10 minutes at home. My family were very distressed that a care home was our only option. As soon as we visited Hampstead Court, we knew she would be fine. All the staff are wonderful and caring, and they really do love all the residents. The facilities are like a 5 star resort hotel, and my mum does seem to be really happy. She has met lots of nice friends, and they enjoy loads of activities and social gatherings. Thank you so much.