Submit a Review for Jubilee House Care Home
Queensway, Leamington Spa, CV31 3JY
View Full Details of Jubilee House Care HomeLatest Reviews for Jubilee House Care Home
16 December 2025
I was resident at Jubilee House for a fortnights respite care. From arrival to departure I found all the staff to be extremely friendly, pleasant and attentive. The laundry and facilities were all to a very high standard. It was reassuring that a number of the staff remembered me from my previous visit from years ago. Should I need respite care in future Jubilee House will certainly be my no 1 choice.
19 November 2025
Our forth 'respite' bleak in our 'home from home' Jubilee House, superb staff and accommodation - its just what we look forward to giving both my wife and myself an enjoyable 'holiday' from every day life. Thank you all.
19 November 2025
The staff - amazing, from cleaners to caring staff, chef to hospitality, the service is exceptional. Management through to domicilary staff, they actually care, they listen and then do the right thing by ensuring all clients have what they need. Food and drink - amazing. Jubilee House - there should be hundreds of them, a marvellous.
19 November 2025
Everyone at Jubilee House have been incredibly lovely from looking around, settling our relative in and making our relative feel like part of the 'Jubilee' family. The staff are all very caring and I have often asked when I can move in?!? I can't talk highly enough of Jubilee House - they are all amazing.
07 November 2025
With work I visit many care homes and the vast majority are places I would not wish on anyone. Jubilee stands out with the quality of the the place and the quality of the staff. The staff are lovely and many go overboard in supporting my mother. She is very happy here and is not normally an easy person to please. This is an exceptional place because of the staff and they ensure that the residents are well looked after, and their needs are carefully considered. There is nowhere else I would wish my mother to be.
25 September 2025
My dad was one of the first residents at Jubilee House and lived there for the past 2 years. From the very beginning he was made to feel welcome the home and the team went above and beyond with kindness, respect and dignity throughout his stay, and in his final weeks he received the most compassionate end of life care, knowing he was safe, comfortable and surrounded by such dedicated staff. Warmed the family heart. Also so grateful for looking after me, offering me a room, feeding me so I could be near and care for my dad. Thanks for making his last years good ones. Hand on heart, thank you.
25 September 2025
My stay at Jubilee House has been excellent. It is my second stay, and it has been a great experience I will never forget.
12 June 2025
We're so grateful for the professional, warm & heartfelt care that my Nan receives at Jubilee House! She's settled in really well, is much better (physically & mentally) than she's been in a long time, & as a family, we're always given such a warm welcome when visiting!
11 June 2025
My mum went in for 2 weeks respite. From the initial call all the way through mums stay the care has been excellent. Every member of staff that I came into contact with was professional, kind and sincere. Special mention to the lady at reception who was very kind. I would not hesitate in recommending Jubilee House as an excellent care home.
05 June 2025
Friendly and professional staff . Always ready to help and extremely proactive . The home is always clean and tidy throughout. Standard of care excellent. The medical team are extremely approachable and listen to any concerns with care and consideration
19 May 2025
I visit Jubilee House with my therapy dog to provide a pet therapy service, and also as a support worker to see one of their residents. I always look forward to my visits, I love it here! This place is absolutely top class, you could easily mistake it for a hotel and not a care home! It is always immaculately clean and tidy and always smells lovely. The staff are all wonderful, and genuinely care about every single resident and their family, nothing is ever too much trouble. I am always made to feel so welcome, I'm offered meals, drinks, snacks whenever I visit and the staff always chat to me. The atmosphere is lovely, everyone is happy and well looked after and I imagine it's just like living with a bunch of friends in one big house, I keep saying that I want to move in myself! There is always something to do, a jam packed well thought out activity plan every week and something to suit everyone. Genuinely 5 stars and I would recommend Jubilee House to anyone, every time.
19 May 2025
A client of ours recently moved in to Jubilee House and I was part of the assessment and moving process. I cannot thank the staff and management team enough for making a scary process for her a lot easier. They have constantly put her at ease and made her feel comfortable. We visit on a weekly basis and the kindness and care of the support staff continues and is extended to us too. They cannot do enough for us and always make us feel welcome. I know the lady is happy and settled there and it makes us feel better knowing that she is safe and well cared for. I would 100% reccommend this care home to anyone who asks and have done several times! Well done to the Jubilee House team!!
27 January 2025
From first contact, the customer focus, responsiveness, empathy and attention to detail from one staff member in particular at Jubilee House has been outstanding. It's still early days for my parents' stay, but the first experience of customer service and care has been excellent; warm, human, professional and kind.
26 November 2024
I have just been to visit a friend in Jubilee House and was amazed at the facilities on site. I felt very welcomed by all the staff I met and could see how my friend felt safe and comfortable with them. The communal areas are very comfortable and were full of people, enjoying the different things that were on. It completely changed my view of care homes - this is what good care looks like.
12 November 2024
Mum came in initially for a 4 week stay while her house sale finalised. Right from initial contact, I've felt confident that everyone has mum's best interests at heart. She had lived on her own for a long time and was comfortable with her own company but she has rediscovered a part of herself that seemed to have died along with her friends over the years, the positive effects of interaction with others. The food is of a high standard and the variety is excellent. I've been made to feel welcome each time I visit and the fact I can drop in for coffee or book in for lunch with her is such a bonus. Great place, great staff.
08 November 2024
My husband was with you for a very short time but was cared for wonderfully. As were all of us, his family. He passed away peacefully with us all around him, and nothing was any trouble to every member of staff we met. It was a very peaceful setting and environment. Staff and management very caring and excellent. Thank you all.
31 October 2024
Overall, mum seems very happy at Jubilee House Care Home. If she's happy so am I. Mum is very well cared for. Staff are super helpful and kind. Activities and stimulation are superb and it's lovely to see mum joining in. I love the social media page so I can see mum even though I live 100 miles away. One concern is a lack of 24 hour wrap around care at the weekend evenings. Mum and her friend called on their buzzer and no one came. This should never happen. It's what we pay for.
30 October 2024
My mother was resident for 5 weeks respite care to give her time to recover following a fall. The facilities and environment were excellent. Staff were very friendly, respectful and kind. Activities are provided for residents to use as they wish and a varied array were on offer. My mother enjoyed the variety and quality of the food and the option for a visitor to also have a meal in the bistro with their loved one was an added bonus. The bistro staff were also very attentive and nothing was too much trouble. She particularly liked the fact she could get her hair done weekly! The home provided a comforting environment to allow mum to recover and get stronger to then enable her to return home. The atmosphere and facilities were very well maintained and bright. Would definitely recommend this facility.
24 October 2024
It can be a difficult task to support transition to full time care - especially as it may not necessarily be what the person expresses they want. They are full of fear and trepidation at losing their independence and their home and the home they are moving to has to be the right one. Jubilee House Care Home have excelled at making the transition from the community to care in every way possible. The standard of care is second to none. The home is always clean and welcoming with a lovely atmosphere and friendly caring staff. Residents always seem happy to be there and form great friendships which is lovely to see.
09 October 2024
Came in for respite care after an operation. Impressed on the first day that all staff knew me and called me by my name. Very good care which was flexible enough to cover my needs. Having separate dining areas on each floor makes eating more intimate. Also appreciated the lunches provided for visiting family and friends. Nothing was too much trouble for the staff. The stay definitely helped my recovery.
Latest Reviews for Jubilee House Care Home
16 December 2025
I was resident at Jubilee House for a fortnights respite care. From arrival to departure I found all the staff to be extremely friendly, pleasant and attentive. The laundry and facilities were all to a very high standard. It was reassuring that a number of the staff remembered me from my previous visit from years ago. Should I need respite care in future Jubilee House will certainly be my no 1 choice.
19 November 2025
Our forth 'respite' bleak in our 'home from home' Jubilee House, superb staff and accommodation - its just what we look forward to giving both my wife and myself an enjoyable 'holiday' from every day life. Thank you all.
19 November 2025
The staff - amazing, from cleaners to caring staff, chef to hospitality, the service is exceptional. Management through to domicilary staff, they actually care, they listen and then do the right thing by ensuring all clients have what they need. Food and drink - amazing. Jubilee House - there should be hundreds of them, a marvellous.
19 November 2025
Everyone at Jubilee House have been incredibly lovely from looking around, settling our relative in and making our relative feel like part of the 'Jubilee' family. The staff are all very caring and I have often asked when I can move in?!? I can't talk highly enough of Jubilee House - they are all amazing.
07 November 2025
With work I visit many care homes and the vast majority are places I would not wish on anyone. Jubilee stands out with the quality of the the place and the quality of the staff. The staff are lovely and many go overboard in supporting my mother. She is very happy here and is not normally an easy person to please. This is an exceptional place because of the staff and they ensure that the residents are well looked after, and their needs are carefully considered. There is nowhere else I would wish my mother to be.
25 September 2025
My dad was one of the first residents at Jubilee House and lived there for the past 2 years. From the very beginning he was made to feel welcome the home and the team went above and beyond with kindness, respect and dignity throughout his stay, and in his final weeks he received the most compassionate end of life care, knowing he was safe, comfortable and surrounded by such dedicated staff. Warmed the family heart. Also so grateful for looking after me, offering me a room, feeding me so I could be near and care for my dad. Thanks for making his last years good ones. Hand on heart, thank you.
25 September 2025
My stay at Jubilee House has been excellent. It is my second stay, and it has been a great experience I will never forget.
12 June 2025
We're so grateful for the professional, warm & heartfelt care that my Nan receives at Jubilee House! She's settled in really well, is much better (physically & mentally) than she's been in a long time, & as a family, we're always given such a warm welcome when visiting!
11 June 2025
My mum went in for 2 weeks respite. From the initial call all the way through mums stay the care has been excellent. Every member of staff that I came into contact with was professional, kind and sincere. Special mention to the lady at reception who was very kind. I would not hesitate in recommending Jubilee House as an excellent care home.
05 June 2025
Friendly and professional staff . Always ready to help and extremely proactive . The home is always clean and tidy throughout. Standard of care excellent. The medical team are extremely approachable and listen to any concerns with care and consideration
19 May 2025
I visit Jubilee House with my therapy dog to provide a pet therapy service, and also as a support worker to see one of their residents. I always look forward to my visits, I love it here! This place is absolutely top class, you could easily mistake it for a hotel and not a care home! It is always immaculately clean and tidy and always smells lovely. The staff are all wonderful, and genuinely care about every single resident and their family, nothing is ever too much trouble. I am always made to feel so welcome, I'm offered meals, drinks, snacks whenever I visit and the staff always chat to me. The atmosphere is lovely, everyone is happy and well looked after and I imagine it's just like living with a bunch of friends in one big house, I keep saying that I want to move in myself! There is always something to do, a jam packed well thought out activity plan every week and something to suit everyone. Genuinely 5 stars and I would recommend Jubilee House to anyone, every time.
19 May 2025
A client of ours recently moved in to Jubilee House and I was part of the assessment and moving process. I cannot thank the staff and management team enough for making a scary process for her a lot easier. They have constantly put her at ease and made her feel comfortable. We visit on a weekly basis and the kindness and care of the support staff continues and is extended to us too. They cannot do enough for us and always make us feel welcome. I know the lady is happy and settled there and it makes us feel better knowing that she is safe and well cared for. I would 100% reccommend this care home to anyone who asks and have done several times! Well done to the Jubilee House team!!
27 January 2025
From first contact, the customer focus, responsiveness, empathy and attention to detail from one staff member in particular at Jubilee House has been outstanding. It's still early days for my parents' stay, but the first experience of customer service and care has been excellent; warm, human, professional and kind.
26 November 2024
I have just been to visit a friend in Jubilee House and was amazed at the facilities on site. I felt very welcomed by all the staff I met and could see how my friend felt safe and comfortable with them. The communal areas are very comfortable and were full of people, enjoying the different things that were on. It completely changed my view of care homes - this is what good care looks like.
12 November 2024
Mum came in initially for a 4 week stay while her house sale finalised. Right from initial contact, I've felt confident that everyone has mum's best interests at heart. She had lived on her own for a long time and was comfortable with her own company but she has rediscovered a part of herself that seemed to have died along with her friends over the years, the positive effects of interaction with others. The food is of a high standard and the variety is excellent. I've been made to feel welcome each time I visit and the fact I can drop in for coffee or book in for lunch with her is such a bonus. Great place, great staff.
08 November 2024
My husband was with you for a very short time but was cared for wonderfully. As were all of us, his family. He passed away peacefully with us all around him, and nothing was any trouble to every member of staff we met. It was a very peaceful setting and environment. Staff and management very caring and excellent. Thank you all.
31 October 2024
Overall, mum seems very happy at Jubilee House Care Home. If she's happy so am I. Mum is very well cared for. Staff are super helpful and kind. Activities and stimulation are superb and it's lovely to see mum joining in. I love the social media page so I can see mum even though I live 100 miles away. One concern is a lack of 24 hour wrap around care at the weekend evenings. Mum and her friend called on their buzzer and no one came. This should never happen. It's what we pay for.
30 October 2024
My mother was resident for 5 weeks respite care to give her time to recover following a fall. The facilities and environment were excellent. Staff were very friendly, respectful and kind. Activities are provided for residents to use as they wish and a varied array were on offer. My mother enjoyed the variety and quality of the food and the option for a visitor to also have a meal in the bistro with their loved one was an added bonus. The bistro staff were also very attentive and nothing was too much trouble. She particularly liked the fact she could get her hair done weekly! The home provided a comforting environment to allow mum to recover and get stronger to then enable her to return home. The atmosphere and facilities were very well maintained and bright. Would definitely recommend this facility.
24 October 2024
It can be a difficult task to support transition to full time care - especially as it may not necessarily be what the person expresses they want. They are full of fear and trepidation at losing their independence and their home and the home they are moving to has to be the right one. Jubilee House Care Home have excelled at making the transition from the community to care in every way possible. The standard of care is second to none. The home is always clean and welcoming with a lovely atmosphere and friendly caring staff. Residents always seem happy to be there and form great friendships which is lovely to see.
09 October 2024
Came in for respite care after an operation. Impressed on the first day that all staff knew me and called me by my name. Very good care which was flexible enough to cover my needs. Having separate dining areas on each floor makes eating more intimate. Also appreciated the lunches provided for visiting family and friends. Nothing was too much trouble for the staff. The stay definitely helped my recovery.