Jubilee House Care Home

Queensway, Leamington Spa CV31 3JY
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9.9 48 Reviews
  • Jubilee House Care Home, Leamington Spa
Welcome to Jubilee House.

The team make a promise to every resident to make the home theirs, to empower them to live well today and thrive tomorrow.

TYPES OF CARE

RESIDENTIAL
A lot of care home residents are perfectly able to live alone, but with extra help on hand for the day-to-day tasks, it frees up so much time to enjoy the company of others and to explore new pastimes and revisit existing interests. There is a great sense of wellbeing from living in a happy community, and you are guaranteed that at Jubilee House.

DEMENTIA
For those residents living with memory loss, the focus is on enabling them to continue living as well as they are able. It is often surprising to the families of residents with dementia how much of a difference living in an environment which is totally committed to them makes. With dedicated support and with their individuality championed, it is a weight off the mind of most families.

NURSING
Specialist, round-the-clock nursing care means that residents need not worry about moving out of the home should their needs change while living at the home. The dedicated nurses care for nursing residents night and day, and residents’ freedom of choice and independence is always supported and encouraged, regardless of changing medical needs.

RESPITE CARE
For residents who are looked after at home or elsewhere, just like the home's carers, theirs will need a break at some point, to be able to continue to offer the best care they can. The same services permanent residents receive are available, but simply on a short-term basis. Jubilee House offers a two week minimum respite stay where you can sample the care and lifestyle that is available. Many residents also like to try respite care before committing to living at the home full time.
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Care Provided by Jubilee House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 78 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1650
  • Self-Funded Residential Dementia Care: from £1650
  • Self-Funded Nursing Care: from £1910
  • RESPITE Self-Funded Residential Care: from £1800
  • RESPITE Self-Funded Residential Dementia Care: from £1800
  • RESPITE Self-Funded Nursing Care: from £1910

All fees are subject to a pre-admission care assessment

These prices are only a guideline, please contact Jubilee House Care Home to find out the exact price for your requirements.

Contact Jubilee House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Jubilee House Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Rukmi Silva (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2023
  • Last Refurbishment: 2023
  • Number of floors: 3

Room Information

  • Single Rooms (78)
  • Single Rooms with Ensuite Wet Room (69)
  • Couples/Companion Rooms with Ensuite Wet Room (9)

Parking

  • The home has parking for visitors and roads with public unrestricted parking are nearby

Jubilee House Care Home Reviews (48)

9.9

Jubilee House Care Home has a Review Score of 9.9 (9.937) out of 10, based on 36 reviews in the last 2 years.
Over all time Jubilee House Care Home has 48 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Jubilee House Care Home
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Total of 48, showing 1-20
Review from Melissa H (Daughter of Resident) published on 30 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is fantastic, providing excellent care. Very homely and doesn't feel like a care home, more like a hotel. Lovely staff providing excellent care with lots of activities and excellent food. The residents are treated with respect.
Reply from Rukmi Silva, General Manager at Jubilee House Care HomeDear Melissa
Thank you so much for taking the time to leave us such a wonderful 5 star review. Your kind words mean a great deal to all of us. We truly appreciate your trust and support and we are delighted to know that you have had a positive experience with our home and team. Your feedback motivates us to continue providing the highest standard of care, compassion and support to our residents and families.
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Review from R A (Daughter of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has been a resident of Jubilee House since the care home opened in May 2023. He is very happy living here and the staff are very caring. Dad enjoys the entertainment and activities which are well planned. He also enjoys the food very much.
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Review from David S (Friend of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Rod's daughter and I have found the staff at Jubilee House to be very caring, friendly and professional. The facilities are excellent and the care provided first class. I would like to thank everyone who supports Rod in his care needs.
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Review from Aannabel P (Daughter of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The team at Jubilee House have been amazing to help my mum settle into her new home, Nothing has been too much trouble, and the friendly and lovely team along with the beautiful surroundings have helped mum to feel as at home as possible, and really well cared for. It's always a pleasure to visit, and
be greeted with a warm, friendly welcome. Would recommend.
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Review from Emma C (Niece of Resident) published on 22 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A lovely, warm welcoming environment. Staff are fun, caring and kind. The environment is clean and light, residents are treated with dignity and humour.
Reply from Rukmi Silva, General Manager at Jubilee House Care HomeDear Emma

Thank you so much for your 5 star review. Appreciate very much your trust and support.
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Review from S K (Daughter of Resident) published on 20 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Jubilee House has been absolutely welcoming to my mom. With excellent services, excellent food and experienced staff. Everything is well documented, precise and professional home manager overlooking all of this. I have no negative comment to provide. Jubilee house serves all stars and highest ratings.
Reply from Rukmi Silva, GGeneral Manager at Jubilee House Care HomeWe truly appreciate you taking the time to share your experience. Your lovely feedback means a great deal to our team. It is a privilege supporting your mum. Your words reassure us that we are making a positive difference. Thank you again for your trust and support.
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Review from Tharumini W (Granddaughter of Resident) published on 15 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We spent a lovely Christmas at Jubilee House, all inclusive Christmas Meal with everyone in our family. Food was lovely and absolutely loving, joyous staff. No complaints.
Reply from Rukmi Silva, GGeneral Manager at Jubilee House Care HomeDear Tharumini
Thank you for visiting us during Christmas, travelling all the way from Australia to spend this Christmas with your Nan. Appreciate your five star review and it is our pleasure looking after your lovely nan at Jubilee House.
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Review from U W (Granddaughter of Resident) published on 15 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My nan has been well looked after with good quality care and luxury facilities. Friendly staff to my nan.
Reply from Rukmi Silva, General Manager at Jubilee House Care HomeThank you so much for your five star review, great knowing you and your nan both are happy with our care at Jubilee House.
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Review from Alex R (Son of Resident) published on 15 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Jubilee House has a very welcoming environment as soon as you enter. It's definitely something I wanted for my dad as he's a sociable character. The care, support, cleanliness & activities are all thanks to the dedicated & hard working care team here. Going above & beyond for my dad & every time I visit.
Management is key & Jubilee does it right. My dad is at ease, which makes me at ease.
Reply from Rukmi Silva, General Manager at Jubilee House Care HomeDear Alex
Thank you so much for your positive review, its our pleasure looking after your Dad. We appreciate your support and involvement in his care.
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Review from L R (Grandson of Resident) published on 13 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Visited here during the Christmas period and it was beautifully decorated!! I had a 5 star meal with my grandad, all inclusive as well which was a nice bonus!! The food was incredible and you can tell the chef and the kitchen staff all worked really hard on it. The staff are always so friendly and welcoming
which makes me feel that Grandad is being taken care of!
Reply from Rukmi Silva, General Manager at Jubilee House Care HomeThank you for your valuable review, appreciate taking time sending us this fabulous review.
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Review from Gail H (Respite Resident) published on 16 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was resident at Jubilee House for a fortnights respite care. From arrival to departure I found all the staff to be extremely friendly, pleasant and attentive. The laundry and facilities were all to a very high standard. It was reassuring that a number of the staff remembered me from my previous visit
from years ago. Should I need respite care in future Jubilee House will certainly be my no 1 choice.
Reply from Rukmi Silva, General Manager at Jubilee House Care HomeThank you so much Gail for taking the time to leave us such a wonderful review. Your kind words truly mean a great deal to us and to the whole team. We are delighted to hear that your experience with our home has been such a positive one. Thank you once again for your trust and support. Please don't hesitate to reach out if there is ever anything we can help with.
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Review from Robert M (Respite Resident) published on 19 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our forth 'respite' bleak in our 'home from home' Jubilee House, superb staff and accommodation - its just what we look forward to giving both my wife and myself an enjoyable 'holiday' from every day life. Thank you all.
Reply from Rukmi Silva, General Manager at Jubilee House Care HomeThank you very much for choosing Jubilee and for your wonderful review. Glad you both had a beautiful stay with us. Looking forward to having you both again.
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Review from Elizabeth A (Daughter of Resident) published on 19 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff - amazing, from cleaners to caring staff, chef to hospitality, the service is exceptional. Management through to domicilary staff, they actually care, they listen and then do the right thing by ensuring all clients have what they need. Food and drink - amazing. Jubilee House - there should
be hundreds of them, a marvellous.
Reply from Rukmi Silva, General Manager at Jubilee House Care HomeThank you so much for your wonderful review. Its our pleasure looking after your mum at Jubilee.
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Review from Vanessa B (Granddaughter of Resident) published on 19 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everyone at Jubilee House have been incredibly lovely from looking around, settling our relative in and making our relative feel like part of the 'Jubilee' family. The staff are all very caring and I have often asked when I can move in?!? I can't talk highly enough of Jubilee House - they are all amazing.
Reply from Rukmi Silva, GGeneral Manager at Jubilee House Care HomeDearest Vanessa
Thank you for taking time to write a five star review for Jubilee House. We greatly appreciate your comments and it is our pleasure providing excellent care to your Nan.
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Review from P R (Son of Resident) published on 7 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
With work I visit many care homes and the vast majority are places I would not wish on anyone. Jubilee stands out with the quality of the the place and the quality of the staff. The staff are lovely and many go overboard in supporting my mother. She is very happy here and is not normally an easy person
to please. This is an exceptional place because of the staff and they ensure that the residents are well looked after, and their needs are carefully considered. There is nowhere else I would wish my mother to be.
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Review from Suki B (Daughter of Resident) published on 25 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad was one of the first residents at Jubilee House and lived there for the past 2 years. From the very beginning he was made to feel welcome the home and the team went above and beyond with kindness, respect and dignity throughout his stay, and in his final weeks he received the most compassionate
end of life care, knowing he was safe, comfortable and surrounded by such dedicated staff. Warmed the family heart. Also so grateful for looking after me, offering me a room, feeding me so I could be near and care for my dad. Thanks for making his last years good ones. Hand on heart, thank you.
Reply from Rukmi Silva, GGeneral Manager at Jubilee House Care HomeThank you so much for sharing these heartfelt words about your dad's time with us at Jubilee House. It was our privilege for our team to care for him over the past two years and to be alongside you and your family in his final weeks. Knowing that he felt safe, respected, and cared for with dignity means so much to our whole team. We are deeply touched by your thoughtful words.
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Review from Mary C (Respite Resident) published on 25 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My stay at Jubilee House has been excellent. It is my second stay, and it has been a great experience I will never forget.
Reply from Rukmi Silva, GGeneral Manager at Jubilee House Care HomeThank you so much for taking the time to share your lovely feedback. We're delighted to welcome you back to Jubilee House and even more pleased to hear that your stay has once again been such a positive experience.
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Review from Amy C (Granddaughter of Resident) published on 12 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We're so grateful for the professional, warm & heartfelt care that my Nan receives at Jubilee House! She's settled in really well, is much better (physically & mentally) than she's been in a long time, & as a family, we're always given such a warm welcome when visiting!
Reply from Ann-Marie Baker, Senior Customer Relations Manager at Jubilee House Care HomeThank you so much for your kind words! We're truly touched to hear how well your Nan has settled in at Jubilee House and that she's thriving both physically and mentally. It means the world to our team to know that you feel welcomed and supported every time you visit. Providing heartfelt, professional care is at the core of what we do, and your feedback reminds us why we love doing it. Thank you again for your trust and support!
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Review from V G (Daughter of Resident) published on 11 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum went in for 2 weeks respite. From the initial call all the way through mums stay the care has been excellent. Every member of staff that I came into contact with was professional, kind and sincere. Special mention to the lady at reception who was very kind. I would not hesitate in recommending
Jubilee House as an excellent care home.
Reply from Ann-Marie Baker, Senior Customer Relations Manager at Jubilee House Care HomeThank you so much for your kind words and for taking the time to share your experience. Your special mention of our receptionist will certainly be passed on-she'll be so pleased to know she made a difference. Best wishes.
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Review from Caroline H (Daughter of Resident) published on 5 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Friendly and professional staff . Always ready to help and extremely proactive .
The home is always clean and tidy throughout.
Standard of care excellent. The medical team are extremely approachable and listen to any concerns with care and consideration
Reply from Ann-Marie Baker, Senior Customer Relationship Manager at Jubilee House Care HomeWe're absolutely delighted to hear that you've had such a positive experience with our team and the care we provide. Our staff take great pride in maintaining a clean, welcoming environment and delivering the highest standard of care with compassion and attentiveness. It's wonderful to know that our proactive approach and the support from our medical team have made a meaningful difference. Your recognition means a lot to us and motivates us to continue doing our very best every day. Thank you again for your support!
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Current Review Score: 9.9 (9.937)

Overview of Review Score

The Review Score of 9.9 (9.937) out of 10 for Jubilee House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 36 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 36 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.937 for Jubilee House Care Home is calculated as follows: ( (403 Excellents x 5) + (23 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 428 Ratings = 4.937
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Jubilee House Care Home is based on 36 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 78 registered maximum number of service users is 15.6, which has been reached with 36 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 Jun 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (7)

Meet the Team (1)

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Rukmi Silva

Job Title: General Manager Joined: 2025

I am Rukmi, the General Manager for Jubilee House. The team and I look forward to meeting you.

Frequently Asked Questions about Jubilee House Care Home

What types of Care is Jubilee House Care Home registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment & Eating Disorders are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Jubilee House Care Home have?

There are 78 Single Rooms.

What are the Facilities & Services at Jubilee House Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Jubilee House Care Home to the centre of Leamington Spa?

0.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Jubilee House Care Home to verify any information. View our terms and conditions. Jubilee House Care Home has an Enhanced Service - more info.