Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

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How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Tees Grange

stars
stars 17 April 2026
Before choosing a care home for my daughter Lisa, we looked round a few. Tees Grange Norton was defineatly the best. She moved in in December 2024. The staff are lovely the food is excellent and the standard of care is really good. We visit 4 times a week and each time stay at least 3 hours so we
see how attentive the staff are. There is never an unpleasant smell and you are always greeted with a smile from the staff.
Review from Patricia P (Mother of Resident/Service User)
stars
stars 12 February 2026
Very happy with the care and support of my husband who is looked after very well.
Review from Hazel H (Wife of Resident/Service User)
stars
stars 13 September 2024
Excellent care and brilliant staff make you feel so welcome when visiting. Nothing is any trouble. The food is excellent. We have been to a number of care homes, and this is by far the best. The garden is a pleasure to walk round.
Review from James R (Mother of Resident/Service User)
stars
stars 10 July 2024
This home is the best. They deliver the best care for residents and their families. My daughter is shown dignity and respect from all who work there. I feel really happy I found her a truly beautiful home.
Review from Christine G (Mother of Resident/Service User)
stars
stars 13 June 2023
My brother has recently moved into Tees Grange. His care and care plan are exceptional. The staff have explained everything to both him and myself in detail about how they will work towards improving his mobility and health after suffering a stroke. Each member of staff has introduced themselves and
informed us of their role in his recovery. The accommodation, facilities and the garden are absolutely superb. I couldn’t recommend Tees Grange enough. It’s more than we could have wished for.
Review from Lorraine H (Sister of Resident/Service User)