Submit a Review for The Mill House
Sackville Street, Skipton, BD23 2PR
View full details of The Mill HouseLatest Reviews for The Mill House
30 April 2026
Mill House was a fantastic atmosphere, very welcoming, clean great staff always looking to help when needed. Lots to do for their residents and build up great relationships between residence. All in all a great place for mum to be.
30 April 2026
Great place, very friendly staff.
20 April 2026
We arrive at Mill House at least 3 times per week to see Auntie Pauline and every visit we are greeted by friendly staff always smiling, the environment is excellent clean, warm and friendly we usually sit downstairs in the bar area where drinks are consumed from teas, to latte to cappucino to even
gin and tonics. Theres even cakes and other desserts to choose from too Auntie Pauline loves the face there are activities to join in throughout the days and can join in at leisure if she wants to. She loves the brekafast, lunches, evening meals too. All in all we could not be happier with the allround team effort Mill House provides.
17 April 2026
Amazing home, more like a 5 star hotel than a care facility. Staff friendly and caring. No concerns of my mother's welfare. The facilities and food are amazing. A well run home.
04 March 2026
Excellent. Excellent. Excellent. Everyone you meet who works there knows your family member and welcomes you like family. Clean, cosy, comfortable and happy. Smiles. Chat. They are all in the right job and can't thank them enough. All year round excellent.
04 March 2026
A happy and contented team of carers and staff. Always a warm welcome. Spotless and inviting. Excellent care. We have peace of mind knowing our loved one is in good hands. This is constant - not just for January - consistent.
04 February 2026
Mum loves Mill House and has considered it her home for over a year. Myself and family and friends are relieved and reassured to know that mum is safe and well looked after by the wonderful staff. She has made many good friends and enjoys all the great and varied activities on offer. Mill House
staff are friendly and professional and like family. The building is spacious and clean - feels like home.
03 February 2026
Dad received excellent care during his respite stay. The staff were all extremely patient and caring. The room was immaculate and the room was comfortable with a lovely view of the courtyard. The menu was impressive, and Dad's preferences were catered for where possible. I would not hesitate to
recommend the Mill House to anyone. My mum is also a permanent resident there, and it is very reassuring that she is in such safe hands, receiving exceptional care.
12 January 2026
My wife has been here >3m. She has been helped throughout her transitions, as have I. Your staff is your strength, though we have no fault to find in your excellent organisation & facilities. Seperation after 66 years marriage is no neat, but her now living in Mill House where I am welcomed daily
visiting has done us both good. Thank you.
07 January 2026
I am so glad my mum came to live in The Mill House as a resident. I keep telling my friends and family Mum is living in a fantastic care home, in fact it's like being in a 5-star care hotel. The facilities are second to none, with the residents' rooms well kitted out. The staff are very friendly and
caring, you as relatives feel like being part of a family.
18 November 2025
My father Tony has been in the care of Mill House since Dec 2024. His care has been excellent & consistently we recieve updates on his health + happiness. My dad will tell you himself the carers have been chosen for their caring nature, inteligence, brilliant work ethic and immaculate turn out. Dad
mentions on a daily basis just how excellent certain members of staff have been towards him. The definately raise his spirits!
27 October 2025
We moved my mother into The Mill House in January this year. She was failing in health and not responding to care in her previous home. The staff at the Mill House made it their responsibility to care and motivate her towards recovery. Since the move she has regained both physical strength and
cognitive awareness. She is very happy and the staff have been the key factor in her change. A lovely home.
20 August 2025
My husband was assessed by The Mill House for respite care. I was very thorough in describing his needs and they were happy to accept him. He fell 16 times in the 2 weeks he was there. There was a lack of communication between the home and myself and between one shift and the next. Remembering that
my husband has Alzheimers and needs others to help him on and off the toilet, which they were aware of, I feel he should not have been accepted there. The staff were lovely with him, but his needs were not met. On coming home, he fell on the doorstep and is now in hospital. There is no duty manager on at night.
14 July 2025
My mother moved in to The Mill House in September 2024 and we are really sad to have to move her into a nursing home due to her being diagnosed with a rare brain condition and her needs being out of the scope of what can be managed at the home.
Her time at the home has been a happy one, she
settled quickly and made many friends and enjoyed the varied range of activities on offer . The Mill House is a beautiful home which feels more like a lovely hotel and it is a pleasure to visit and spend time in lovely surroundings. The staff have truly gone above and beyond to adapt to mums ever changing symptoms and have done their very best to help her and us navigate a difficult time. The management have been outstanding in their support with the difficulties we have faced and their door has always been open .
We are sad she is having to move on but also grateful to the Mill House for their support. A beautiful home highly recommended .
08 July 2025
Thank you!
Mill House is wonderful!
The staff are all so, so caring, patient and address every need. I will miss visiting my parents in there, nothing to Mill House is a problem. Really welcoming, lots of activities. Fabulous surroundings and comfort but what makes this place is the commitment
of the staff.
25 June 2025
My very elderly mother came to The Mill House for respite care, but deteriorated and died a few days after coming.
The home is beautifully presented, but more importantly, the staff were all incredibly kind and caring. Altogether a first class experience.
13 May 2025
Mill House staff continue to provide outstanding care to my parents, who live in an assisted living apartment. Without exception, the staff give them exceptional support, always with a smile, even when it must be tough going! Recently my mother was in hospital for a month and they did a sterling job
keeping my dad upbeat, and with her aftercare on return.
17 April 2025
Just has 4 weeks respite with my husband in Mill House. It was a great experience had lots of rest and looked after with love and care by amazing staff. Very professional and caring. Missing it already.
06 February 2025
My Mother-in-law has been at The Mill since it has been open. She has been at the end of her life for the past three years at least four times the doctor has told us she had twenty-four hours to live. The carers at The Mill House say she is not going anywhere, she is still here because of the care
and love of the staff at The Mill House.
I would not hesitate to recommend The Mill House to anybody who needs the services.
If it was not for the care of the staff and the attention to detail she would have died years ago. Well done keep it up.
29 January 2025
My mother has been in the care of the manager for over 6 years and it's only with the care she has received that my mother is here today.
I will recommend the Mill House to anyone who asks me.
Latest Reviews for The Mill House
30 April 2026
Mill House was a fantastic atmosphere, very welcoming, clean great staff always looking to help when needed. Lots to do for their residents and build up great relationships between residence. All in all a great place for mum to be.
30 April 2026
Great place, very friendly staff.
20 April 2026
We arrive at Mill House at least 3 times per week to see Auntie Pauline and every visit we are greeted by friendly staff always smiling, the environment is excellent clean, warm and friendly we usually sit downstairs in the bar area where drinks are consumed from teas, to latte to cappucino to even
gin and tonics. Theres even cakes and other desserts to choose from too Auntie Pauline loves the face there are activities to join in throughout the days and can join in at leisure if she wants to. She loves the brekafast, lunches, evening meals too. All in all we could not be happier with the allround team effort Mill House provides.
17 April 2026
Amazing home, more like a 5 star hotel than a care facility. Staff friendly and caring. No concerns of my mother's welfare. The facilities and food are amazing. A well run home.
04 March 2026
Excellent. Excellent. Excellent. Everyone you meet who works there knows your family member and welcomes you like family. Clean, cosy, comfortable and happy. Smiles. Chat. They are all in the right job and can't thank them enough. All year round excellent.
04 March 2026
A happy and contented team of carers and staff. Always a warm welcome. Spotless and inviting. Excellent care. We have peace of mind knowing our loved one is in good hands. This is constant - not just for January - consistent.
04 February 2026
Mum loves Mill House and has considered it her home for over a year. Myself and family and friends are relieved and reassured to know that mum is safe and well looked after by the wonderful staff. She has made many good friends and enjoys all the great and varied activities on offer. Mill House
staff are friendly and professional and like family. The building is spacious and clean - feels like home.
03 February 2026
Dad received excellent care during his respite stay. The staff were all extremely patient and caring. The room was immaculate and the room was comfortable with a lovely view of the courtyard. The menu was impressive, and Dad's preferences were catered for where possible. I would not hesitate to
recommend the Mill House to anyone. My mum is also a permanent resident there, and it is very reassuring that she is in such safe hands, receiving exceptional care.
12 January 2026
My wife has been here >3m. She has been helped throughout her transitions, as have I. Your staff is your strength, though we have no fault to find in your excellent organisation & facilities. Seperation after 66 years marriage is no neat, but her now living in Mill House where I am welcomed daily
visiting has done us both good. Thank you.
07 January 2026
I am so glad my mum came to live in The Mill House as a resident. I keep telling my friends and family Mum is living in a fantastic care home, in fact it's like being in a 5-star care hotel. The facilities are second to none, with the residents' rooms well kitted out. The staff are very friendly and
caring, you as relatives feel like being part of a family.
18 November 2025
My father Tony has been in the care of Mill House since Dec 2024. His care has been excellent & consistently we recieve updates on his health + happiness. My dad will tell you himself the carers have been chosen for their caring nature, inteligence, brilliant work ethic and immaculate turn out. Dad
mentions on a daily basis just how excellent certain members of staff have been towards him. The definately raise his spirits!
27 October 2025
We moved my mother into The Mill House in January this year. She was failing in health and not responding to care in her previous home. The staff at the Mill House made it their responsibility to care and motivate her towards recovery. Since the move she has regained both physical strength and
cognitive awareness. She is very happy and the staff have been the key factor in her change. A lovely home.
20 August 2025
My husband was assessed by The Mill House for respite care. I was very thorough in describing his needs and they were happy to accept him. He fell 16 times in the 2 weeks he was there. There was a lack of communication between the home and myself and between one shift and the next. Remembering that
my husband has Alzheimers and needs others to help him on and off the toilet, which they were aware of, I feel he should not have been accepted there. The staff were lovely with him, but his needs were not met. On coming home, he fell on the doorstep and is now in hospital. There is no duty manager on at night.
14 July 2025
My mother moved in to The Mill House in September 2024 and we are really sad to have to move her into a nursing home due to her being diagnosed with a rare brain condition and her needs being out of the scope of what can be managed at the home.
Her time at the home has been a happy one, she
settled quickly and made many friends and enjoyed the varied range of activities on offer . The Mill House is a beautiful home which feels more like a lovely hotel and it is a pleasure to visit and spend time in lovely surroundings. The staff have truly gone above and beyond to adapt to mums ever changing symptoms and have done their very best to help her and us navigate a difficult time. The management have been outstanding in their support with the difficulties we have faced and their door has always been open .
We are sad she is having to move on but also grateful to the Mill House for their support. A beautiful home highly recommended .
08 July 2025
Thank you!
Mill House is wonderful!
The staff are all so, so caring, patient and address every need. I will miss visiting my parents in there, nothing to Mill House is a problem. Really welcoming, lots of activities. Fabulous surroundings and comfort but what makes this place is the commitment
of the staff.
25 June 2025
My very elderly mother came to The Mill House for respite care, but deteriorated and died a few days after coming.
The home is beautifully presented, but more importantly, the staff were all incredibly kind and caring. Altogether a first class experience.
13 May 2025
Mill House staff continue to provide outstanding care to my parents, who live in an assisted living apartment. Without exception, the staff give them exceptional support, always with a smile, even when it must be tough going! Recently my mother was in hospital for a month and they did a sterling job
keeping my dad upbeat, and with her aftercare on return.
17 April 2025
Just has 4 weeks respite with my husband in Mill House. It was a great experience had lots of rest and looked after with love and care by amazing staff. Very professional and caring. Missing it already.
06 February 2025
My Mother-in-law has been at The Mill since it has been open. She has been at the end of her life for the past three years at least four times the doctor has told us she had twenty-four hours to live. The carers at The Mill House say she is not going anywhere, she is still here because of the care
and love of the staff at The Mill House.
I would not hesitate to recommend The Mill House to anybody who needs the services.
If it was not for the care of the staff and the attention to detail she would have died years ago. Well done keep it up.
29 January 2025
My mother has been in the care of the manager for over 6 years and it's only with the care she has received that my mother is here today.
I will recommend the Mill House to anyone who asks me.