Submit a Review for Barchester Hyacinth House
179-181 Wimborne Road, Stapehill, Wimborne Minster, BH21 2DJ
View full details of Barchester Hyacinth HouseLatest Reviews for Barchester Hyacinth House
02 December 2025
My Grandad has attended don't dine alone a couple of times now and has been made to feel very welcome on each visit. The staff are very friendly and made him feel at ease straight away. He was very anxious about going somewhere new but the smile he came out with showed what a wonderful time he'd
had. For someone who doesn't get out as much as they used too, this was the highlight of his week. He said the food was delicious and how nice it was to sit and chat to other people again. He even joined in with the activity afterwards.Thank you for giving him such a lovely afternoon.
14 November 2025
Dad stayed at Hyacinth House for two weeks respite care. I cannot praise it highly enough, the staff were wonderful, very caring, compassionate and sensitive to his needs. They encouraged him to join in with the daily activities and eat with other residents in the dining room. Each time I visited I
was warmly welcomed and communication from the staff was faultless.
I would highly recommend it to anyone looking for respite stay.
11 November 2025
I and my daughter Rosalind were most impressed with Hyacinth House from the moment she called in to get a brochure, she was most impressed with the home and the atmosphere of great friendliness, as was I, who met the manager and who the next day came to meet me in my home. My stay of 3 weeks enabled
me to get back to sleeping well, which I hadn't been for many months. The staff were outstanding in their professionalism and their very sensitive care was greatly appreciated. I attended some very helpful exercise classes and feel so much stronger because of my stay.
03 October 2025
Another excellent extended respite stay for my mother. During the time we have been using Hyacinth House, Mum's mobility has deteriorated. She now uses a wheelchair and rollator and needs assistance transfering between equipment, getting dressed, washing and toileting, which is all provided by the
Hyacinth team with the utmost care and dignity. This is truely a friendly care home where all the team take time to talk with Mum and get to know her visitors. Mum also loves the food her and enjoys the activities and outings. You are all amazing and should be proud of the care provided.
01 October 2025
I have visited Hyacinth House a couple of times with my Community Dog Louis. The staff are very friendly and welcoming and make you feel at home straightaway. The facilities and decor are very homely and I see there is a full programme of visits and activities. The residents all seem happy and
well-catered, for with staff approaching several times while I've been visiting to check everyone is alright.
I love visiting with Louis as it's such a warm and inviting place
16 September 2025
Excellent living conditions and staff
11 September 2025
We arrived at reception and were helped very well, mannerly people, shown to the lounge and had tea & cake & met the person we came to see, All really nice, staff were lovely throughout, cannot praise them enough. All in all a lovely visit to the House
Thankyou all for that
10 June 2025
Mum moved into Hyacinth House in January 2025 at the age of 95, when her health was failing & she needed more support. Hyacinth House fitted the bill perfectly. It didn't feel like a 'care home' but a real home. The staff were very welcoming to Mum & helped her settle in. They went out of their way
to accommodate her every need & to really get to know her. Excellent food & the lounges were very comfortable & mum's family very well supported when they visited. Hyacinth House cared for Mum until the end of her life in May with care & dignity. I couldn't recommend them enough.
13 May 2025
I cannot speak highly enough of hyacinth house! My mum was incredibly happy and well looked after during her time here. The staff were kind, caring, and dedicated, going above and beyond to ensure her needs were met.
The manager was truly exceptional - responsive, approachable, and compassionate.
She took the time to build a genuine relationship with my mum, which meant the world to us both. Her professionalism and leadership were evident in the way the home was run.
I'm so grateful for the care and love hyacinth house provided. If you're looking for a home that truly feels like a home, look no further.
10 April 2025
I am very pleased with Hyacinth House for my mother.
She lives there, so has some comments to make herself, but I know she does communicate her needs and constructively critical comments to the relevant folk. The home is more like a hotel to be in to me. The public areas are so comfortable and
tastefully furnished. All the staff are welcoming, kind and helpful. I remain very happy for her to be in Hyacinth. Such a shame I am unable to continue caring for her myself. She had known Hyacinth from being in respite, and the transition for her, whilst being sad, does not appear to have been too traumatic when the time came for her to go in permanently.
I cannot think of any constructively critical aspect to share at this time.
Sadly, she chooses not to engage with the other residents much, or take part in the activities. She is very disabled but completely 'on the ball'....... But I know there are activities and another resident does pop in to visit her daily.
08 April 2025
My parents came to Hyacinth House almost a year ago and have had wonderful care from day one. The home is beautiful and always warm and welcoming. Sadly dad recently passed away and we have felt supported, comforted and reassured during his final weeks and days. Mum has been incredibly well looked
after too and has been cared for by all the staff and residents at this difficult time.
25 February 2025
I needed to find respite care for my elderly aunt. I was nervous as I had never had to do this before. I did not need to worry, Hyacinth House is amazing - the care and empathy is above and beyond anything I could have hoped for. Aunty may end up staying.
18 February 2025
Staff are so friendly, polite and respectful. My friend feels safe, secure and the happiest I've seen her since moving from another residential home to Barchester Hyacinth House. She is so well looked after and the whole place is spotless. I feel happy and safe in the knowledge that my friend is in
excellent hands. I have experience in my career of many care homes, Hyacinth House exceeds my expectations.
03 December 2024
My mother came to the home for respite after leaving hospital, she had been through a trauma and a long stay in hospital. The care home staff were fantastic with my mum, very patient, encouraging and kind. From the care my mum received after being there four and a half months she was ready to go
home. The staff were always happy to help and put their residents first. The food was fantastic fresh well balanced meals offered every day and great cake! The entertainment was varied and fun with wonderful trips outside the home too. As a visitor you were made to feel welcome from the moment you walked in the door. The management were always happy to help and find the time to assist and answer any questions. I am very grateful to all the team for how they supported my mum. I would definitely recommend this home for respite or long-term term care.
29 November 2024
My mum chose to move into Barchester Hyacinth House in the autumn of 2023 and remained there until she died in April 2024. She was one of the home's first residents. Her room was lovely and the food was delicious, with plenty of choice. Every member of staff, from the manager right through to the
housekeeping team, was outstanding; so friendly, positive and compassionate. They made every effort to make Mum feel at home and to find out about her as a person, even arranging for a donkey (one of Mum's favourite animals) to visit the home! Everyone was so caring towards Mum and us when Mum became more unwell and the staff were determined to enable her to stay at Hyacinth House if at all possible. They made arrangements to give her the additional support she needed and took care of us too, both emotionally and with cups of tea and meals; nothing was too much trouble. We were so pleased that Mum was able to spend her last days in the home with familiar faces caring for her, instead of in hospital.
01 November 2024
Having been to the fortnightly exercise classes, it had already felt a lovely atmosphere.
I stayed for a week, last week and from my first, warm welcome, I felt so relaxed, safe and loved my stay in every way.
A wonderful team of staff who not only care for the residents beautifully but were so
civil and supportive of each other.
02 October 2024
My mum came to Barchester Hyacinth House in July 2024, initially as a four-week respite stay whilst recovering from a fall at home.
Her family had no hesitation in placing her following our meetings with managers and carers, all of whom were so friendly and helpful. Mum loves her room and the whole
ambience of the house. It has been so wonderful to see Mum grow in confidence and get involved in the many activities provided which, of course, make us, her family, very happy too. Nothing is too much trouble for all of the staff.
09 September 2024
My week at Barchester Hyacinth House was a good experience. I have had an operation in July and was in need of being looked after. The room was comfortable and I was able to sleep well. I enjoyed having my breakfast in my room. The food was mainly good and it is good to have alternatives if needed.
The decor is so pleasant and this made it a pleasure to stay there.
As I am now, I am not ready for residential care but if I need another break from home, I would certainly return to Hyacinth House.
26 July 2024
I had a lovely stay. Manager and staff are kind and understanding. Food was amazing. Rooms are cozy and comfortable. I felt loved and I felt at home. Place is very well managed. I will definitely go back.
17 July 2024
My mother was looked after so well by kind and compassionate staff who took the time to support and reassure her with all her needs. She loved the excellent food, and being able to choose from a variety of delicious options, in a sociable and friendly dining room. She enjoyed visiting the
hairdressers and the daily outings too. She had a lovely room, both comfortable and with tasteful decor. It was the perfect respite for her and we were so grateful to all the team for their support in welcoming mum. A special thank you to the manager who is so lovely, and happy to help in any way she can.
Latest Reviews for Barchester Hyacinth House
02 December 2025
My Grandad has attended don't dine alone a couple of times now and has been made to feel very welcome on each visit. The staff are very friendly and made him feel at ease straight away. He was very anxious about going somewhere new but the smile he came out with showed what a wonderful time he'd
had. For someone who doesn't get out as much as they used too, this was the highlight of his week. He said the food was delicious and how nice it was to sit and chat to other people again. He even joined in with the activity afterwards.Thank you for giving him such a lovely afternoon.
14 November 2025
Dad stayed at Hyacinth House for two weeks respite care. I cannot praise it highly enough, the staff were wonderful, very caring, compassionate and sensitive to his needs. They encouraged him to join in with the daily activities and eat with other residents in the dining room. Each time I visited I
was warmly welcomed and communication from the staff was faultless.
I would highly recommend it to anyone looking for respite stay.
11 November 2025
I and my daughter Rosalind were most impressed with Hyacinth House from the moment she called in to get a brochure, she was most impressed with the home and the atmosphere of great friendliness, as was I, who met the manager and who the next day came to meet me in my home. My stay of 3 weeks enabled
me to get back to sleeping well, which I hadn't been for many months. The staff were outstanding in their professionalism and their very sensitive care was greatly appreciated. I attended some very helpful exercise classes and feel so much stronger because of my stay.
03 October 2025
Another excellent extended respite stay for my mother. During the time we have been using Hyacinth House, Mum's mobility has deteriorated. She now uses a wheelchair and rollator and needs assistance transfering between equipment, getting dressed, washing and toileting, which is all provided by the
Hyacinth team with the utmost care and dignity. This is truely a friendly care home where all the team take time to talk with Mum and get to know her visitors. Mum also loves the food her and enjoys the activities and outings. You are all amazing and should be proud of the care provided.
01 October 2025
I have visited Hyacinth House a couple of times with my Community Dog Louis. The staff are very friendly and welcoming and make you feel at home straightaway. The facilities and decor are very homely and I see there is a full programme of visits and activities. The residents all seem happy and
well-catered, for with staff approaching several times while I've been visiting to check everyone is alright.
I love visiting with Louis as it's such a warm and inviting place
16 September 2025
Excellent living conditions and staff
11 September 2025
We arrived at reception and were helped very well, mannerly people, shown to the lounge and had tea & cake & met the person we came to see, All really nice, staff were lovely throughout, cannot praise them enough. All in all a lovely visit to the House
Thankyou all for that
10 June 2025
Mum moved into Hyacinth House in January 2025 at the age of 95, when her health was failing & she needed more support. Hyacinth House fitted the bill perfectly. It didn't feel like a 'care home' but a real home. The staff were very welcoming to Mum & helped her settle in. They went out of their way
to accommodate her every need & to really get to know her. Excellent food & the lounges were very comfortable & mum's family very well supported when they visited. Hyacinth House cared for Mum until the end of her life in May with care & dignity. I couldn't recommend them enough.
13 May 2025
I cannot speak highly enough of hyacinth house! My mum was incredibly happy and well looked after during her time here. The staff were kind, caring, and dedicated, going above and beyond to ensure her needs were met.
The manager was truly exceptional - responsive, approachable, and compassionate.
She took the time to build a genuine relationship with my mum, which meant the world to us both. Her professionalism and leadership were evident in the way the home was run.
I'm so grateful for the care and love hyacinth house provided. If you're looking for a home that truly feels like a home, look no further.
10 April 2025
I am very pleased with Hyacinth House for my mother.
She lives there, so has some comments to make herself, but I know she does communicate her needs and constructively critical comments to the relevant folk. The home is more like a hotel to be in to me. The public areas are so comfortable and
tastefully furnished. All the staff are welcoming, kind and helpful. I remain very happy for her to be in Hyacinth. Such a shame I am unable to continue caring for her myself. She had known Hyacinth from being in respite, and the transition for her, whilst being sad, does not appear to have been too traumatic when the time came for her to go in permanently.
I cannot think of any constructively critical aspect to share at this time.
Sadly, she chooses not to engage with the other residents much, or take part in the activities. She is very disabled but completely 'on the ball'....... But I know there are activities and another resident does pop in to visit her daily.
08 April 2025
My parents came to Hyacinth House almost a year ago and have had wonderful care from day one. The home is beautiful and always warm and welcoming. Sadly dad recently passed away and we have felt supported, comforted and reassured during his final weeks and days. Mum has been incredibly well looked
after too and has been cared for by all the staff and residents at this difficult time.
25 February 2025
I needed to find respite care for my elderly aunt. I was nervous as I had never had to do this before. I did not need to worry, Hyacinth House is amazing - the care and empathy is above and beyond anything I could have hoped for. Aunty may end up staying.
18 February 2025
Staff are so friendly, polite and respectful. My friend feels safe, secure and the happiest I've seen her since moving from another residential home to Barchester Hyacinth House. She is so well looked after and the whole place is spotless. I feel happy and safe in the knowledge that my friend is in
excellent hands. I have experience in my career of many care homes, Hyacinth House exceeds my expectations.
03 December 2024
My mother came to the home for respite after leaving hospital, she had been through a trauma and a long stay in hospital. The care home staff were fantastic with my mum, very patient, encouraging and kind. From the care my mum received after being there four and a half months she was ready to go
home. The staff were always happy to help and put their residents first. The food was fantastic fresh well balanced meals offered every day and great cake! The entertainment was varied and fun with wonderful trips outside the home too. As a visitor you were made to feel welcome from the moment you walked in the door. The management were always happy to help and find the time to assist and answer any questions. I am very grateful to all the team for how they supported my mum. I would definitely recommend this home for respite or long-term term care.
29 November 2024
My mum chose to move into Barchester Hyacinth House in the autumn of 2023 and remained there until she died in April 2024. She was one of the home's first residents. Her room was lovely and the food was delicious, with plenty of choice. Every member of staff, from the manager right through to the
housekeeping team, was outstanding; so friendly, positive and compassionate. They made every effort to make Mum feel at home and to find out about her as a person, even arranging for a donkey (one of Mum's favourite animals) to visit the home! Everyone was so caring towards Mum and us when Mum became more unwell and the staff were determined to enable her to stay at Hyacinth House if at all possible. They made arrangements to give her the additional support she needed and took care of us too, both emotionally and with cups of tea and meals; nothing was too much trouble. We were so pleased that Mum was able to spend her last days in the home with familiar faces caring for her, instead of in hospital.
01 November 2024
Having been to the fortnightly exercise classes, it had already felt a lovely atmosphere.
I stayed for a week, last week and from my first, warm welcome, I felt so relaxed, safe and loved my stay in every way.
A wonderful team of staff who not only care for the residents beautifully but were so
civil and supportive of each other.
02 October 2024
My mum came to Barchester Hyacinth House in July 2024, initially as a four-week respite stay whilst recovering from a fall at home.
Her family had no hesitation in placing her following our meetings with managers and carers, all of whom were so friendly and helpful. Mum loves her room and the whole
ambience of the house. It has been so wonderful to see Mum grow in confidence and get involved in the many activities provided which, of course, make us, her family, very happy too. Nothing is too much trouble for all of the staff.
09 September 2024
My week at Barchester Hyacinth House was a good experience. I have had an operation in July and was in need of being looked after. The room was comfortable and I was able to sleep well. I enjoyed having my breakfast in my room. The food was mainly good and it is good to have alternatives if needed.
The decor is so pleasant and this made it a pleasure to stay there.
As I am now, I am not ready for residential care but if I need another break from home, I would certainly return to Hyacinth House.
26 July 2024
I had a lovely stay. Manager and staff are kind and understanding. Food was amazing. Rooms are cozy and comfortable. I felt loved and I felt at home. Place is very well managed. I will definitely go back.
17 July 2024
My mother was looked after so well by kind and compassionate staff who took the time to support and reassure her with all her needs. She loved the excellent food, and being able to choose from a variety of delicious options, in a sociable and friendly dining room. She enjoyed visiting the
hairdressers and the daily outings too. She had a lovely room, both comfortable and with tasteful decor. It was the perfect respite for her and we were so grateful to all the team for their support in welcoming mum. A special thank you to the manager who is so lovely, and happy to help in any way she can.