Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

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How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Potters Green

stars
stars 13 May 2026
My father is settled and happy at Potters Green. I wouldn't want him anywhere else, close to family, well run, wonderful staff.
Review from Paul W (Son of Resident/Service User)
stars
stars 07 April 2026
I cannot speak highly enough of the care and kindness shown by everyone at Potters Green. From the moment my dad arrived, it was clear that this is a place where residents are treated with genuine compassion, dignity and respect. The staff consistently go above and beyond, not just doing their jobs,
but truly caring about the people they look after. Nothing ever feels like too much trouble and there is always a willingness to help, listen and support both residents and family. Their patience and empathy have made a very difficult time so much easier.
Review from Dawn C (Daughter of Resident/Service User)
stars
stars 12 September 2024
The Potters Green Care Home is excellent, caters for everybody, very clean and friendly, residents are always happy. The staff are kind and caring and always there for the residents and families. Nothing is too much trouble. Very happy with the home, food is fantastic.
Review from Anne W (Partner of Resident/Service User)
stars
stars 03 April 2024
Potter Green is very clean. Staff can't do enough for the residents and also family members. Food is amazing. Nothing is too much trouble. Information relayed from staff to us regarding our dad. Dad is a new person from being here, from his previous care home. Rooms for the residents are ensuite and
can be made to the resident's/family's liking.
Review from Gail B (Daughter of Resident/Service User)
stars
stars 13 November 2023
My service user says its really good and he likes the staff. They are very helpful and friendly.
Review from C C (Mother of Resident/Service User)
stars
stars 04 October 2023
I have no worries at the moment.
Review from S H (Wife of Resident/Service User)