Submit a Review for The Waterside Care Home
37 Millfields, Eccleston, St Helens, WA10 5NS
View Full Details of The Waterside Care HomeLatest Reviews for The Waterside Care Home
16 September 2025
Visited my auntie whilst a member of staff was leading afternoon entertainment. Enjoyed very much. The member of staff was very engaging and entertaining. The residents present seemed to thoroughly enjoy the session. Lots of smiles and participation from the residents.
23 July 2025
What a fantastic, beautiful environment for the residents and family members to enjoy. The staff are amazing, caring, professional, and friendly; nothing is too much trouble for them. The attention that is shown to the residents is very reassuring for their loved ones. The activities and entertainment staff put on tremendous effort so that each day is filled and enjoyable. As a family, we are very appreciative of the excellent care being provided. Many thanks.
22 July 2025
I visited my brother at The Waterside Care Home in May, and found everything about it excellent. Even though it wasn't long open, they didn't experience any teething problems, which was fantastic. Long may the excellent care continue and I wish staff and residents all the best in the future.
16 July 2025
Absolutely amazing place I felt at ease with leaving here for 2 weeks I really love all the staff who are extremely helpful and reassuring I especially love the entertainment t called tonight who seems to keep all motivated including all the visitors and family it's been so nice to see everyone come out of their shells I would definitely recommend this to anyone.
27 June 2025
My experience when visiting The Waterside Care Home has been excellent, staff are friendly and very attentive, always smiling, appearance well groomed and uniform looks excellent, always ready to assist. Lots of activity and clients are well cared for.
24 June 2025
I cannot recommend the Waterside Care Home highly enough. The facilities are immaculate, thoroughly designed, incredibly welcoming. The activities and social events are another highlight and there is always something to look forward to. I am really pleased to see my sister and other residents so engaged and happy. As a loved one, it is reassuring to know that I am kept informed and involved every step of the way. The staff are always approachable and ready to answer questions. I am truly grateful for the incredible care provided and and would wholeheartedly recommend this exceptional care home to anyone for their loved ones.
21 May 2025
Fantastic beautiful home! All the staff are amazing, everything is dealt with professionally and the care they have for their residents is outstanding. The entertainment team are unbelievable and make each resident feel so special. I feel so reassured with everyone and everything! It is one big happy family. Thank you so much!
16 May 2025
We would like to thank the caring and initiative staff who are looking after our 97 year old Grandmother. She has settled so quickly and is thriving in your care. Thank you. We couldn't be more delighted with the quality of care, high quality rooms and facilities, and the ongoing activities and constant friendly faces. The staff really do seem to have a calling in their roles and this sector. The rooms, lounges, beauty salon, terrace and all the facilities are outstanding and more like a 5 star hotel crossed with a homely feel. We feel relieved to know Gran is in a safe, social environment. Thank you also for making all our family so welcome each time we come visit.
09 May 2025
First class surroundings and care the staff have made my husband and I very welcome Every request I have made has been carried out ,nothing is too much trouble for the manager,,carers, housekeepers ,chef and maintenance staff I am so happy and reassured The Waterside is my husbands home
Latest Reviews for The Waterside Care Home
16 September 2025
Visited my auntie whilst a member of staff was leading afternoon entertainment. Enjoyed very much. The member of staff was very engaging and entertaining. The residents present seemed to thoroughly enjoy the session. Lots of smiles and participation from the residents.
23 July 2025
What a fantastic, beautiful environment for the residents and family members to enjoy. The staff are amazing, caring, professional, and friendly; nothing is too much trouble for them. The attention that is shown to the residents is very reassuring for their loved ones. The activities and entertainment staff put on tremendous effort so that each day is filled and enjoyable. As a family, we are very appreciative of the excellent care being provided. Many thanks.
22 July 2025
I visited my brother at The Waterside Care Home in May, and found everything about it excellent. Even though it wasn't long open, they didn't experience any teething problems, which was fantastic. Long may the excellent care continue and I wish staff and residents all the best in the future.
16 July 2025
Absolutely amazing place I felt at ease with leaving here for 2 weeks I really love all the staff who are extremely helpful and reassuring I especially love the entertainment t called tonight who seems to keep all motivated including all the visitors and family it's been so nice to see everyone come out of their shells I would definitely recommend this to anyone.
27 June 2025
My experience when visiting The Waterside Care Home has been excellent, staff are friendly and very attentive, always smiling, appearance well groomed and uniform looks excellent, always ready to assist. Lots of activity and clients are well cared for.
24 June 2025
I cannot recommend the Waterside Care Home highly enough. The facilities are immaculate, thoroughly designed, incredibly welcoming. The activities and social events are another highlight and there is always something to look forward to. I am really pleased to see my sister and other residents so engaged and happy. As a loved one, it is reassuring to know that I am kept informed and involved every step of the way. The staff are always approachable and ready to answer questions. I am truly grateful for the incredible care provided and and would wholeheartedly recommend this exceptional care home to anyone for their loved ones.
21 May 2025
Fantastic beautiful home! All the staff are amazing, everything is dealt with professionally and the care they have for their residents is outstanding. The entertainment team are unbelievable and make each resident feel so special. I feel so reassured with everyone and everything! It is one big happy family. Thank you so much!
16 May 2025
We would like to thank the caring and initiative staff who are looking after our 97 year old Grandmother. She has settled so quickly and is thriving in your care. Thank you. We couldn't be more delighted with the quality of care, high quality rooms and facilities, and the ongoing activities and constant friendly faces. The staff really do seem to have a calling in their roles and this sector. The rooms, lounges, beauty salon, terrace and all the facilities are outstanding and more like a 5 star hotel crossed with a homely feel. We feel relieved to know Gran is in a safe, social environment. Thank you also for making all our family so welcome each time we come visit.
09 May 2025
First class surroundings and care the staff have made my husband and I very welcome Every request I have made has been carried out ,nothing is too much trouble for the manager,,carers, housekeepers ,chef and maintenance staff I am so happy and reassured The Waterside is my husbands home