Submit a Review for The Bridge Care Home
Brunel Way, Dartford, DA1 5FW
View Full Details of The Bridge Care HomeLatest Reviews for The Bridge Care Home
10 September 2025
Visited my sister this week. All staff were so friendly and caring towards her and myself.
29 August 2025
My grandmother has had a wonderful respite stay at The Bridge. All of the staff are very professional, kind & caring. Nothing is too much & they genuinely care about each & every person in their care. The home is beautiful, exceptionally clean & extremely well equipped. The Bridge is a real home from home environment. I wouldn't hesitate to recommend The Bridge to others. The staff here create such a wonderful environment for residents & visitors alike.
10 July 2025
My mum has been a resident for 13 months and the level of care she receives is above and beyond. Just had fine dining in the restaurant and it was exceptional. The food and service was unbelievable. Cannot praise this care home enough, and so pleased I found it for my mum.
27 May 2025
I visited the bridge care home today. And I must say, what an amazing home. All the residents I came into contact with were happy. All the staff were friendly and attentive. The home was clean and spotless. I was overly impressed with my visit. Well done to all the staff. You are amazing.
14 May 2025
I can not explain how lovely it has been and the staff could not do enough for us. We had food and drinks laid on for us which was amazing (thank you chef x). Since we have been visiting we have always been made welcome. The staff always friendly and Mum has been so happy and has been doing so much more than she did in her old home. Thank you all so much.
14 May 2025
I attended The Bridge Care Home today for a family reunion, when my mother-in-law was able to reconnect with her nephew, son and family. Food and drink were provided and the young ladies working the hospitality were all excellent and made the event so smooth. Thank you for your care and attention.
08 May 2025
An excellent place of outstanding standards of care and a wonderful environment to live in. We visited our relative and it was a wonderful visit. The staff couldn't do enough for us.they put on excellent tasty good quality food and drink. The bedrooms are also amazing for residents.
06 May 2025
The Bridge exceeds every expectation, and totally changes your perspective on residential living and living with dementia. The entire home including bedrooms and lounges are beautifully designed, homely, well kept and clean. Every member of staff is helpful, friendly and cannot do enough for Nan and our friends and family visiting, they truly go above and beyond. The activities they provide and the ideas created to maintain quality of life and promote enjoyment are never ending and include family as often as possible, it's lovely to be able to share those moments together. The Bridge provides my Nan with the 5* luxury she deserves at this stage of her life and since being here I have seen her thrive beyond all expectations. I cannot praise or recommend The Bridge Care Home enough.
02 April 2025
Excellent staff who care about residents. My father was welcomed from the start, with a person centred plan from day 1. The food was impressive and adapted to meet dad's particular needs. The activities were great eg theatre visits and visits from local groups. staff worked as a team and all staff had basic care training, including reception and kitchen staff. The standard of hygiene was impeccable. The personal care was kind and respectful, doing things with dad rather to him. The management team are determined to provide an exemplary service. The administration was slightly concerning but issues were rectified with the promise to learn from the error. When dad became very ill with a rapid deterioration in his health, they kept in good contact with the hospital and showed dad and us love and kindness. They gave up a room for free so that we could stay with dad, even providing a put you up bed to be alongside him in his last hours. I recommend the Bridge Care Home unreservedly.
01 April 2025
Absolutely amazing experience. My mum was happy, content, relaxed and safe. There was so much to do activities-wise, the food was fantastic. Staff and management were so helpful. Thank you so much, we will be back.
01 April 2025
My wife and I stayed at The Bridge Care home for four weeks of respite care. We both thoroughly enjoyed the experience, the staff were friendly and helpful. I would recommend The Bridge Care Home to all.
31 March 2025
Firstly I would like to thank all the staff at the bridge care home from the administration team, reception ,management , carers along with the ladies who make your tea and coffee when you arrive , plus the chef who I have been told by mum the food is tasty . The home , I can only describe is run like a well oiled clock . Perfect in my view with such lovely staff , nothing is too much trouble for them , so welcoming. It's a little gem of a place and my mum comes in on respite regularly and has been so happy and is also extremely happy to go back on respite again which is always a good sign , she has made friends and has a special friendship with one of the residents. My mum came home from this home so much better than when she went in , her mind , her speech everything she was happy . I am happy to leave my for her respite here and peace of mind she is looked after . I only ask one thing , please don't change and STAFF please don't leave . Well done !!
25 March 2025
We went to view this home after having a bad experience elsewhere. I wasn't sure what too expect reading reviews it looked too good to be true. But wow! This home is amazing, it doesn't feel like a home it's first class care, making the residence and family feel like they are at a hotel. Nothing is too much trouble. The rooms are spotless, and cleaned everyday. They welcome family to eat with there loved ones every day if wanted. The food is amazing, they have so many activities each day and lots of trips each week. They have entertainment weekly where they welcome residence friends and family to join in. All staff are so helpful and tentative to residence. I highly recommend. It's the best move I made for my mum.
19 March 2025
I stayed at the Bridge for a second time and was very pleased to see that the level of service had not decreased. The service is beyond anybody's expectation. This care home would be my choice above all others if I needed to stay as a resident for a long time. There are so many things on offer that include any, or all of, the residents, with plenty of different activities and outings. The standard of the building, it's gardens, rooms and meals are outstanding. The way that I was treated relieved me of the fear that I have had if I need to have long stays. I have visited 5 other care homes and found that the basic price for a week is £1650 and were very wanting. The price of staying for 7 nights at The Bridge was £1950. I could not believe what you actually get at this care home for that price was a brilliant surprise. I found this care home by chance. Every member of staff were experienced, respectful, kind, caring and genuine. I would look forward to the next time that I stay.
19 March 2025
I'm so over the moon that mum has really, really enjoyed her stays at The Bridge Care Home. Everytime I tell her I've booked her some restbite, she lights up with a huge smile and really looks forward to going there. They're so amazing at the home, so much so, that I can honestly say that I can go away on my own little trip and not have a single worry. They bath mum, wash and style her hair and do her nails and she feels and looks radiant and renewed; especially as it's far easier for her to do so in one place and with more help than just what I can provide at home in-between times. I've even been invited to eat with mum when I take her there and pick her up - I make a day of it, as I also love to see the staff and eat with mum's friends, the other residents. It's like a dream there. I never imagined there was such a care home...until The Bridge Care Home. I'm ever so grateful to the staff and I just hope they know that I really do mean that.
12 March 2025
The Administration Manager was very responsive at last-minute request for accommodation - same day. The support driver was very caring and compassionate in transporting me from my hospital stay down to The Bridge. The carers were very supportive of my disability needs and bed responses to hospital - prescribed medication, taking time to take care of me as a priority. The chef was very accommodating in light of allergy to eggs and dietary choices (no pork products). Overall, the experience was great in spite of my limited mobility. Only one failure - I would have welcomed in house physio. Thanks for all the care and compassion and support.
18 February 2025
We've been blown away by the level of care at The Bridge Care Home. So much has gone into making it a 5 star experience. The manager is fantastic and the activities are brilliant - they really lift dad's time as they are so frequent and fun. The friendly homely care and attention to detail makes me feel dad is in really safe hands. They go out of their way to communicate with family and do all they can to support. They have such energy and enthusiasm there. Thoroughly recommend.
04 February 2025
A wonderful environment in which to find one's way back to good health.
03 February 2025
I attended the The Bridge for two weeks respite care following major surgery. The level of care, friendliness and professionalism was outstanding. It is clear that senior management set the agenda that all residents are treated as if they were a favourite family member, and this cascades down through all the staff irrespective of if they are carers, cleaners, chefs or maintenance. Visitors are also treated like royalty with nothing too much trouble and refreshments and snacks are available at all times. I can't speak highly enough about the staff or the facilities which are superb. I would strongly recommend The Bridge Care Home and would have no hesitation returning or recommending to my family and friends.
28 January 2025
All staff have welcomed my mum into The Bridge family to which we are all thankful for. The care she is receiving is outstanding, from personal care and well-being to ensuring her diet is well catered for and a comprehensive entertainment programme to keep her both physically and mentally active. Although she's not been there long, we have seen an improvement in both her physical and mental health. In addition to all this The Bridge is welcoming to all the resident's family, there is always a friendly face, a cup of coffee (or something stronger!) and something to eat!
Latest Reviews for The Bridge Care Home
10 September 2025
Visited my sister this week. All staff were so friendly and caring towards her and myself.
29 August 2025
My grandmother has had a wonderful respite stay at The Bridge. All of the staff are very professional, kind & caring. Nothing is too much & they genuinely care about each & every person in their care. The home is beautiful, exceptionally clean & extremely well equipped. The Bridge is a real home from home environment. I wouldn't hesitate to recommend The Bridge to others. The staff here create such a wonderful environment for residents & visitors alike.
10 July 2025
My mum has been a resident for 13 months and the level of care she receives is above and beyond. Just had fine dining in the restaurant and it was exceptional. The food and service was unbelievable. Cannot praise this care home enough, and so pleased I found it for my mum.
27 May 2025
I visited the bridge care home today. And I must say, what an amazing home. All the residents I came into contact with were happy. All the staff were friendly and attentive. The home was clean and spotless. I was overly impressed with my visit. Well done to all the staff. You are amazing.
14 May 2025
I can not explain how lovely it has been and the staff could not do enough for us. We had food and drinks laid on for us which was amazing (thank you chef x). Since we have been visiting we have always been made welcome. The staff always friendly and Mum has been so happy and has been doing so much more than she did in her old home. Thank you all so much.
14 May 2025
I attended The Bridge Care Home today for a family reunion, when my mother-in-law was able to reconnect with her nephew, son and family. Food and drink were provided and the young ladies working the hospitality were all excellent and made the event so smooth. Thank you for your care and attention.
08 May 2025
An excellent place of outstanding standards of care and a wonderful environment to live in. We visited our relative and it was a wonderful visit. The staff couldn't do enough for us.they put on excellent tasty good quality food and drink. The bedrooms are also amazing for residents.
06 May 2025
The Bridge exceeds every expectation, and totally changes your perspective on residential living and living with dementia. The entire home including bedrooms and lounges are beautifully designed, homely, well kept and clean. Every member of staff is helpful, friendly and cannot do enough for Nan and our friends and family visiting, they truly go above and beyond. The activities they provide and the ideas created to maintain quality of life and promote enjoyment are never ending and include family as often as possible, it's lovely to be able to share those moments together. The Bridge provides my Nan with the 5* luxury she deserves at this stage of her life and since being here I have seen her thrive beyond all expectations. I cannot praise or recommend The Bridge Care Home enough.
02 April 2025
Excellent staff who care about residents. My father was welcomed from the start, with a person centred plan from day 1. The food was impressive and adapted to meet dad's particular needs. The activities were great eg theatre visits and visits from local groups. staff worked as a team and all staff had basic care training, including reception and kitchen staff. The standard of hygiene was impeccable. The personal care was kind and respectful, doing things with dad rather to him. The management team are determined to provide an exemplary service. The administration was slightly concerning but issues were rectified with the promise to learn from the error. When dad became very ill with a rapid deterioration in his health, they kept in good contact with the hospital and showed dad and us love and kindness. They gave up a room for free so that we could stay with dad, even providing a put you up bed to be alongside him in his last hours. I recommend the Bridge Care Home unreservedly.
01 April 2025
Absolutely amazing experience. My mum was happy, content, relaxed and safe. There was so much to do activities-wise, the food was fantastic. Staff and management were so helpful. Thank you so much, we will be back.
01 April 2025
My wife and I stayed at The Bridge Care home for four weeks of respite care. We both thoroughly enjoyed the experience, the staff were friendly and helpful. I would recommend The Bridge Care Home to all.
31 March 2025
Firstly I would like to thank all the staff at the bridge care home from the administration team, reception ,management , carers along with the ladies who make your tea and coffee when you arrive , plus the chef who I have been told by mum the food is tasty . The home , I can only describe is run like a well oiled clock . Perfect in my view with such lovely staff , nothing is too much trouble for them , so welcoming. It's a little gem of a place and my mum comes in on respite regularly and has been so happy and is also extremely happy to go back on respite again which is always a good sign , she has made friends and has a special friendship with one of the residents. My mum came home from this home so much better than when she went in , her mind , her speech everything she was happy . I am happy to leave my for her respite here and peace of mind she is looked after . I only ask one thing , please don't change and STAFF please don't leave . Well done !!
25 March 2025
We went to view this home after having a bad experience elsewhere. I wasn't sure what too expect reading reviews it looked too good to be true. But wow! This home is amazing, it doesn't feel like a home it's first class care, making the residence and family feel like they are at a hotel. Nothing is too much trouble. The rooms are spotless, and cleaned everyday. They welcome family to eat with there loved ones every day if wanted. The food is amazing, they have so many activities each day and lots of trips each week. They have entertainment weekly where they welcome residence friends and family to join in. All staff are so helpful and tentative to residence. I highly recommend. It's the best move I made for my mum.
19 March 2025
I stayed at the Bridge for a second time and was very pleased to see that the level of service had not decreased. The service is beyond anybody's expectation. This care home would be my choice above all others if I needed to stay as a resident for a long time. There are so many things on offer that include any, or all of, the residents, with plenty of different activities and outings. The standard of the building, it's gardens, rooms and meals are outstanding. The way that I was treated relieved me of the fear that I have had if I need to have long stays. I have visited 5 other care homes and found that the basic price for a week is £1650 and were very wanting. The price of staying for 7 nights at The Bridge was £1950. I could not believe what you actually get at this care home for that price was a brilliant surprise. I found this care home by chance. Every member of staff were experienced, respectful, kind, caring and genuine. I would look forward to the next time that I stay.
19 March 2025
I'm so over the moon that mum has really, really enjoyed her stays at The Bridge Care Home. Everytime I tell her I've booked her some restbite, she lights up with a huge smile and really looks forward to going there. They're so amazing at the home, so much so, that I can honestly say that I can go away on my own little trip and not have a single worry. They bath mum, wash and style her hair and do her nails and she feels and looks radiant and renewed; especially as it's far easier for her to do so in one place and with more help than just what I can provide at home in-between times. I've even been invited to eat with mum when I take her there and pick her up - I make a day of it, as I also love to see the staff and eat with mum's friends, the other residents. It's like a dream there. I never imagined there was such a care home...until The Bridge Care Home. I'm ever so grateful to the staff and I just hope they know that I really do mean that.
12 March 2025
The Administration Manager was very responsive at last-minute request for accommodation - same day. The support driver was very caring and compassionate in transporting me from my hospital stay down to The Bridge. The carers were very supportive of my disability needs and bed responses to hospital - prescribed medication, taking time to take care of me as a priority. The chef was very accommodating in light of allergy to eggs and dietary choices (no pork products). Overall, the experience was great in spite of my limited mobility. Only one failure - I would have welcomed in house physio. Thanks for all the care and compassion and support.
18 February 2025
We've been blown away by the level of care at The Bridge Care Home. So much has gone into making it a 5 star experience. The manager is fantastic and the activities are brilliant - they really lift dad's time as they are so frequent and fun. The friendly homely care and attention to detail makes me feel dad is in really safe hands. They go out of their way to communicate with family and do all they can to support. They have such energy and enthusiasm there. Thoroughly recommend.
04 February 2025
A wonderful environment in which to find one's way back to good health.
03 February 2025
I attended the The Bridge for two weeks respite care following major surgery. The level of care, friendliness and professionalism was outstanding. It is clear that senior management set the agenda that all residents are treated as if they were a favourite family member, and this cascades down through all the staff irrespective of if they are carers, cleaners, chefs or maintenance. Visitors are also treated like royalty with nothing too much trouble and refreshments and snacks are available at all times. I can't speak highly enough about the staff or the facilities which are superb. I would strongly recommend The Bridge Care Home and would have no hesitation returning or recommending to my family and friends.
28 January 2025
All staff have welcomed my mum into The Bridge family to which we are all thankful for. The care she is receiving is outstanding, from personal care and well-being to ensuring her diet is well catered for and a comprehensive entertainment programme to keep her both physically and mentally active. Although she's not been there long, we have seen an improvement in both her physical and mental health. In addition to all this The Bridge is welcoming to all the resident's family, there is always a friendly face, a cup of coffee (or something stronger!) and something to eat!