The Bridge Care Home

Brunel Way, Dartford DA1 5FW
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Top 20 carehome certificate
10 63 Reviews
  • The Bridge Care Home, Dartford
The Bridge Luxury Care Home, in Dartford, redefines the standards of upscale care. They ensure that the residents experience a unique blend of well-being, expert dementia care, cutting-edge technology, a vibrant community and an exceptional team of dedicated carers. The all-inclusive care package covers everything from accommodation and meals to personalised services, fostering peace of mind and allowing your loved ones to savour the enriching moments provided.

Discover a realm of luxury living that goes beyond the ordinary. The meticulously designed rooms and lounges envelop residents in a sophisticated and elegant ambiance, promoting tranquillity and overall well-being. At The Bridge, luxury is not just a concept; it's a commitment to enhancing your quality of life through exceptional experiences and the joyous little luxuries that make each day special.

Moreover, the facility boasts a state-of-the-art cinema room for entertainment, private dining experiences for culinary delights, a rejuvenating spa room and salon for pampering and a fully-equipped gym to support your well-being journey.

The home's unwavering dedication ensures that every resident feels cherished, pampered and immersed in the refined living that defines the community. Welcome to a world where luxury meets care, creating an environment where residents can truly enjoy the pinnacle of elegant living.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 71 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Stroke
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1600 – £1800
  • Self-Funded Residential Dementia Care: £1600 – £1800
  • RESPITE Self-Funded Residential Care: £1700 – £1800
  • RESPITE Self-Funded Residential Dementia Care: £1700 – £1800

These prices are only a guideline, please contact The Bridge Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • HBC 2021 Ltd

Person in charge

  • Demi Fuller (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2024
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (71)
  • Single Rooms with Ensuite Wet Room (71)

Visiting

  • Please contact the reception team to make a tour booking to visit The Bridge Care Home.

Parking

  • Parking is available in the care home's car park. Also EV charging ports on site.

The Bridge Care Home Reviews (63)

10

The Bridge Care Home has a Review Score of 10 (9.954) out of 10, based on 63 reviews in the last 2 years.
Over all time The Bridge Care Home has 63 reviews.

Overall Experience
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Date Published
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Reviewer Connection to The Bridge Care Home
  • 17
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  • 5
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Total of 63, showing 1-20
Review from I W (Brother of Resident) published on 10 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Visited my sister this week. All staff were so friendly and caring towards her and myself.
Reply from Demi Fuller, Manager at The Bridge Care Home

Thank you so much for your Feedback, I will share with the rest of the team, we are so pleased you felt so welcome.

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Review from Samantha A (Granddaughter of Resident) published on 29 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandmother has had a wonderful respite stay at The Bridge. All of the staff are very professional, kind & caring. Nothing is too much & they genuinely care about each & every person in their care. The home is beautiful, exceptionally clean & extremely well equipped. The Bridge is a real home from
home environment. I wouldn't hesitate to recommend The Bridge to others. The staff here create such a wonderful environment for residents & visitors alike.
Reply from Demi Fuller, Manager at The Bridge Care Home

Thank you so much for your lovely feedback, we loved having your Grandmother with us. I will pass the lovely comments to the team.

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Review from Alison M (Daughter of Resident) published on 10 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been a resident for 13 months and the level of care she receives is above and beyond. Just had fine dining in the restaurant and it was exceptional. The food and service was unbelievable. Cannot praise this care home enough, and so pleased I found it for my mum.
Reply from Demi Fuller, Manager at The Bridge Care Home

Thank you for always being so supportive of the home and I will pass your review to the staff, we are over the moon you enjoyed your fine dining with your mum.

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Review from Darren E (Friend of Resident) published on 27 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visited the bridge care home today. And I must say, what an amazing home. All the residents I came into contact with were happy. All the staff were friendly and attentive. The home was clean and spotless. I was overly impressed with my visit. Well done to all the staff. You are amazing.
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Review from Vickie B (Mother-in-law of Resident) published on 14 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can not explain how lovely it has been and the staff could not do enough for us. We had food and drinks laid on for us which was amazing (thank you chef x). Since we have been visiting we have always been made welcome. The staff always friendly and Mum has been so happy and has been doing so much
more than she did in her old home. Thank you all so much.
Reply from Demi Fuller, Manager at The Bridge Care Home

Thank you for your wonderful review. We are so happy to know you have enjoyed your experience at The Bridge.

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Review from Jill S (Daughter-in-law of Resident) published on 14 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I attended The Bridge Care Home today for a family reunion, when my mother-in-law was able to reconnect with her nephew, son and family. Food and drink were provided and the young ladies working the hospitality were all excellent and made the event so smooth. Thank you for your care and attention.
Reply from Demi Fuller, Manager at The Bridge Care Home

Thank you for your kind words. We are truly grateful for your support and thrilled to hear you had such a lovely experience.

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Review from Sharon F (Relative of Resident) published on 8 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
An excellent place of outstanding standards of care and a wonderful environment to live in. We visited our relative and it was a wonderful visit. The staff couldn't do enough for us.they put on excellent tasty good quality food and drink. The bedrooms are also amazing for residents.
Reply from Demi Fuller, Manager at The Bridge Care Home

Thank you so much for your lovely feedback. Will pass onto the team.

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Review from R E (Granddaughter of Resident) published on 6 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Bridge exceeds every expectation, and totally changes your perspective on residential living and living with dementia. The entire home including bedrooms and lounges are beautifully designed, homely, well kept and clean. Every member of staff is helpful, friendly and cannot do enough for Nan and
our friends and family visiting, they truly go above and beyond. The activities they provide and the ideas created to maintain quality of life and promote enjoyment are never ending and include family as often as possible, it's lovely to be able to share those moments together. The Bridge provides my Nan with the 5* luxury she deserves at this stage of her life and since being here I have seen her thrive beyond all expectations. I cannot praise or recommend The Bridge Care Home enough.
Reply from Demi Fuller, Manager at The Bridge Care Home

Thank you so much for your lovely feedback. We are so pleased you loved your visit and I will pass on the nice words to the team.

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Review from N E (Daughter of Resident) published on 2 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent staff who care about residents. My father was welcomed from the start, with a person centred plan from day 1.


The food was impressive and adapted to meet dad's particular needs. The activities were great eg theatre visits and visits from local groups. staff worked as a team and all staff

had basic care training, including reception and kitchen staff. The standard of hygiene was impeccable. The personal care was kind and respectful, doing things with dad rather to him. The management team are determined to provide an exemplary service. The administration was slightly concerning but issues were rectified with the promise to learn from the error.


When dad became very ill with a rapid deterioration in his health, they kept in good contact with the hospital and showed dad and us love and kindness. They gave up a room for free so that we could stay with dad, even providing a put you up bed to be alongside him in his last hours.
I recommend the Bridge Care Home unreservedly.

Reply from Demi Fuller, Manager at The Bridge Care Home

Thank you so much for your lovely feedback. Was such a pleasure to care for your Father and the family. I will pass the review to the whole team.

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Review from Teresa P (Daughter of Resident) published on 1 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Absolutely amazing experience. My mum was happy, content, relaxed and safe. There was so much to do activities-wise, the food was fantastic. Staff and management were so helpful. Thank you so much, we will be back.
Reply from Demi Fuller, Manager at The Bridge Care Home

Thank you so much for the feedback. I will pass your lovely comments to the staff.

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Review from Terry P (Respite Resident) published on 1 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife and I stayed at The Bridge Care home for four weeks of respite care. We both thoroughly enjoyed the experience, the staff were friendly and helpful. I would recommend The Bridge Care Home to all.
Reply from Demi Fuller, Manager at The Bridge Care Home

Thank you so much for your Feedback. We are delighted you both enjoyed your stay.

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Review from Y G (Daughter of Resident) published on 31 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Firstly I would like to thank all the staff at the bridge care home from the administration team, reception ,management , carers along with the ladies who make your tea and coffee when you arrive , plus the chef who I have been told by mum the food is tasty . The home , I can only describe is run
like a well oiled clock . Perfect in my view with such lovely staff , nothing is too much trouble for them , so welcoming.
It's a little gem of a place and my mum comes in on respite regularly and has been so happy and is also extremely happy to go back on respite again which is always a good sign , she has made friends and has a special friendship with one of the residents.
My mum came home from this home so much better than when she went in , her mind , her speech everything she was happy .
I am happy to leave my for her respite here and peace of mind she is looked after .
I only ask one thing , please don't change and STAFF please don't leave .
Well done !!
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Review from Lynn A (Daughter of Resident) published on 25 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We went to view this home after having a bad experience elsewhere. I wasn't sure what too expect reading reviews it looked too good to be true. But wow! This home is amazing, it doesn't feel like a home it's first class care, making the residence and family feel like they are at a hotel. Nothing is
too much trouble. The rooms are spotless, and cleaned everyday. They welcome family to eat with there loved ones every day if wanted. The food is amazing, they have so many activities each day and lots of trips each week. They have entertainment weekly where they welcome residence friends and family to join in. All staff are so
helpful and tentative to residence. I highly recommend. It's the best move I made for my mum.
Reply from Demi Fuller, Manager at The Bridge Care Home

Thank you for the feedback. We are so pleased you are happy with the service and the care you are receiving for your Mother. I will pass the message on to the team. Thank you!

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Review from Lilian K (Respite Resident) published on 19 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I stayed at the Bridge for a second time and was very pleased to see that the level of service had not decreased. The service is beyond anybody's expectation. This care home would be my choice above all others if I needed to stay as a resident for a long time. There are so many things on offer that
include any, or all of, the residents, with plenty of different activities and outings. The standard of the building, it's gardens, rooms and meals are outstanding. The way that I was treated relieved me of the fear that I have had if I need to have long stays. I have visited 5 other care homes and found that the basic price for a week is £1650 and were very wanting. The price of staying for 7 nights at The Bridge was £1950. I could not believe what you actually get at this care home for that price was a brilliant surprise. I found this care home by chance. Every member of staff were experienced, respectful, kind, caring and genuine. I would look forward to the next time that I stay.
Reply from Demi Fuller, Manager at The Bridge Care Home

Thank you so much for your review. We are over the moon that you enjoy your stay and equally we love having you! we hope to see you again, take care.

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Review from Natalie K (Daughter of Resident) published on 19 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I'm so over the moon that mum has really, really enjoyed her stays at The Bridge Care Home. Everytime I tell her I've booked her some restbite, she lights up with a huge smile and really looks forward to going there. They're so amazing at the home, so much so, that I can honestly say that I can go away
on my own little trip and not have a single worry. They bath mum, wash and style her hair and do her nails and she feels and looks radiant and renewed; especially as it's far easier for her to do so in one place and with more help than just what I can provide at home in-between times. I've even been invited to eat with mum when I take her there and pick her up - I make a day of it, as I also love to see the staff and eat with mum's friends, the other residents. It's like a dream there. I never imagined there was such a care home...until The Bridge Care Home. I'm ever so grateful to the staff and I just hope they know that I really do mean that.
Reply from Demi Fuller, Manager at The Bridge Care Home

Thank you so much for your lovely Feedback, we love having your mum here and I'm so glad she looks forward to coming back! See you on her next visit. Thank you!

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Review from J G (Respite Resident) published on 12 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Administration Manager was very responsive at last-minute request for accommodation - same day. The support driver was very caring and compassionate in transporting me from my hospital stay down to The Bridge. The carers were very supportive of my disability needs and bed responses to hospital -
prescribed medication, taking time to take care of me as a priority. The chef was very accommodating in light of allergy to eggs and dietary choices (no pork products).
Overall, the experience was great in spite of my limited mobility. Only one failure - I would have welcomed in house physio. Thanks for all the care and compassion and support.
Reply from Demi Fuller, Manager at The Bridge Care Home

Thank you so much for your feedback, I will pass your review onto the team. We are very happy that you enjoyed your time at The Bridge.

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Review from Alice F (Daughter of Resident) published on 18 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We've been blown away by the level of care at The Bridge Care Home. So much has gone into making it a 5 star experience. The manager is fantastic and the activities are brilliant - they really lift dad's time as they are so frequent and fun. The friendly homely care and attention to detail makes me
feel dad is in really safe hands. They go out of their way to communicate with family and do all they can to support. They have such energy and enthusiasm there. Thoroughly recommend.
Reply from Demi Fuller, Manager at The Bridge Care Home

Thank you so much for your lovely feedback. We really do try to make this a 5* experience and I'm very glad you feel like we meet the promised expectations. I will pass these amazing words to the rest of the team.

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Review from P N (Respite Resident) published on 4 February 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A wonderful environment in which to find one's way back to good health.
Reply from Demi Fuller, Manager at The Bridge Care Home

Thank you for this lovely feedback. I will pass on your review to the rest of the team.

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Review from Neil F (Respite Resident) published on 3 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I attended the The Bridge for two weeks respite care following major surgery.
The level of care, friendliness and professionalism was outstanding.
It is clear that senior management set the agenda that all residents are treated as if they were a favourite family member, and this cascades down through
all the staff irrespective of if they are carers, cleaners, chefs or maintenance.
Visitors are also treated like royalty with nothing too much trouble and refreshments and snacks are available at all times.
I can't speak highly enough about the staff or the facilities which are superb.
I would strongly recommend The Bridge Care Home and would have no hesitation returning or recommending to my family and friends.
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Review from J G (Daughter of Resident) published on 28 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
All staff have welcomed my mum into The Bridge family to which we are all thankful for. The care she is receiving is outstanding, from personal care and well-being to ensuring her diet is well catered for and a comprehensive entertainment programme to keep her both physically and mentally active. Although
she's not been there long, we have seen an improvement in both her physical and mental health. In addition to all this The Bridge is welcoming to all the resident's family, there is always a friendly face, a cup of coffee (or something stronger!) and something to eat!
Reply from Demi Fuller, Manager at The Bridge Care Home

Thanks for this amazing review, we loved having you here at The Bridge and we wish you all the best. Thank you!

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Current Review Score: 10.0 (9.954)

Overview of Review Score

The Review Score of 10 (9.954) out of 10 for The Bridge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 63 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 63 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.954 for The Bridge Care Home is calculated as follows: ( (706 Excellents x 5) + (29 Goods x 4) + (1 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 737 Ratings = 4.954
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for The Bridge Care Home is based on 63 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 71 registered maximum number of service users is 14.2, which has been reached with 63 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (2)

Demi

Demi Fuller

Job Title: Home Manager Joined: 2023

Demi Fuller brings over a decade of dedicated experience in the realm of senior care. Her journey spans various pivotal roles, including senior positions, deputy management and overseeing operations. Notably, Demi played a crucial role in the establishment and management of 7 exquisite private care homes, epitomising luxury and unparalleled comfort.


Last year, Demi’s journey took an exciting turn as she embraced the joys of motherhood, welcoming a beautiful baby boy into her life. She has returned with a renewed passion for her role as Home Manager at The Bridge Care Home. This chapter allows her to focus on the opportunity to be hands-on and closely connected with both the residents and her team. With a commitment to delivering a superior level of care, Demi dedicates herself to enriching the lives of the residents, ensuring their fulfilment and providing an exceptional, luxurious experience that remains unmatched.

Stacey

Stacey Barrett

Job Title: Deputy Manager Joined: 2023

Stacey Barrett brings a wealth of experience and a heart full of compassion to our luxurious care home. With a remarkable journey that began at the tender age of 18, Stacey's dedication to providing exceptional care has been unwavering.


Stacey's career path started with community care, where she simultaneously pursued her Level 3 certification in health and social care. Her commitment to excellence led her to Groveland Park Care Home, where she quickly advanced from a carer to a senior position. It was during this time that Stacey discovered her true calling lay in luxury care, and she took her skills to new heights.


Her journey soon included studies in health and human sciences at Bexley College and a two-year program in paramedic science at Greenwich University. However, her heart always remained with those in the care home.


Stacey's dedication and expertise led her to a senior role in a dementia unit, and her exemplary work earned her a promotion to Team Leader. Her genuine care and deep understanding of residents with dementia have made her a cherished presence in their lives.


At The Bridge Care Home, Stacey takes great pleasure in getting to know each resident personally and ensuring their experience in our luxury care home is nothing short of exceptional.

Frequently Asked Questions about The Bridge Care Home

What types of Care is The Bridge Care Home registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment & Eating Disorders are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does The Bridge Care Home have?

There are 71 Single Rooms.

What are the Facilities & Services at The Bridge Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Bridge Care Home to the centre of Dartford?

1.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Bridge Care Home to verify any information. View our terms and conditions. The Bridge Care Home has an Enhanced Service - more info.