Submit a Review for Welwyn Grange
Broadwater Road, Welwyn Garden City, AL7 3EG
View full details of Welwyn GrangeLatest Reviews for Welwyn Grange
23 February 2026
After a very emotional experience at another care home, we were delighted when Welwyn Grange agreed to accept my father into their care following his discharge from hospital following a fall back in December 2024. Welwyn Grange is a stunning nursing home and feels like a beautiful hotel when
inside. My father had dementia and from the moment he arrived at Welwyn Grange they took great care of him and brought him back from a very poor state of health to the man he was before his fall. My father settled in very well and all the management, support staff and first hand carers treated him with respect and kindness. He was always encouraged to take part in the various activities and ,was shown great affection and friendship from everyone. When, as a family, we felt despair Welwyn Grange were our saviour. My father passed away in December 2025, with great dignity, in his bedroom at Welwyn Grange - just as he would have wanted. Welwyn Grange Nursing Home is just the best - thank you.
12 February 2026
Our mum went to Welwyn Grange in May 2025 for respite care - whilst she was there we researched all neighbouring care homes, none came near to the standard of Welwyn Grange so in Aug 2025 mum moved in. She was welcomed immediately by all staff and residents and she could relax in her own lovely
bedroom surrounded by all her own bits and bobs or socialise in the several lounges, and we as a family felt secure in the fact that our mum was safe and well looked after. The environment is so relaxed and homely, facilities available to visiting family/friends are excellent too. We can not praise all staff - from those front of house to those well behind the scenes enough - mum had excellent care (almost too much food ;) ).
When mums time came to leave us the nurses on duty and carers were absolutely brilliant - showing mum dignity and love. Thank-you Welwyn Grange !
09 February 2026
We are friends of a recent resident.
We always found Roy was well attended too and always well dressed and clean in appearance. The staff we found attentive and caring.
The home had a good atmosphere and freshness.
05 February 2026
My wonderful step-father was sent to Welwyn Grange for end-of-life care direct from the hospital. We are so blessed that the Welwyn Grange was able to take him. While we were only there for a short time, the kind, caring staff and beautiful surroundings made his final days comfortable and as good as
they could be. We would like to thank all the staff, including the experienced nursing staff, for their attentive, gentle care, thoughtfulness and warmth. I miss going to the Grange and seeing all the staff as you were made to feel part of the extended family. Warm wishes to everyone there.
04 February 2026
The care mum received at Welwyn Grange in the final two weeks of her life was outstanding. All the staff, whether receptionists, support workers or nurses, were always kind, considerate and respectful of mum. They also made me feel welcome at all times. I can't thank them enough for making mum
comfortable and looking after her so well.
29 January 2026
Our elderly friend needed respite, and she couldn't have been cared for any better! She was so nervous going in, but the staff made her feel at ease straight away.
Staff are clearly enjoying working here and us as visitors were made to feel so welcome.
On top of that, the home is beautiful.
Our friend is now at home, but told us she'd like to come back for a cuppa and say hello to the staff, and would soon like to go back for her 'pamper holiday'.
We brought in an anxious fragile bird, but got back home a chatty confident lady who's spreading her wings!
Thank you what all of you have done, you're all amazing!
26 January 2026
At all times I found the support & care given very good indeed - from front of house to back of house and the invisible people in between. I cannot believe they could have done any more for my mother who was able to enjoy her remaining months in comfort and without need.
All members of staff were
capable and delivered their support in a kind, smiling, calm and professional manner -- truly invaluable.
02 January 2026
My Mum went to Welwyn Grange for two weeks respite care in May and then moved in permanently in August this year. I cannot rate Welwyn Grange highly enough. Their level of care is second to none. Every single member of staff goes over and above to ensure that residents are looked after amazingly
well and their families kept up to speed with their care plan at all times. I couldn't wish for a better place for my Mum to be in this last chapter of her life. Absolute 10/10
28 October 2025
My father was taken into Welwyn Grange care home in May 2025, he was on end of life care while he suffered with terminal Lung cancer. Unfortunately my father didn't get to see the care home as he couldn't get out of the bed due to his frailty. Nevertheless the staff made his last few months some of
the best times he had in many years, tending to his every need and nothing was too much trouble, with his immediate family not living close by it was good to know he was in safe hands with the staff there.
Everyone was attentive, patient and most of all cared about the residents, if I could score higher than 5 stars I would. As soon as you walk through the doors it feels like home, not like a traditional care home but more like a 5 star hotel!
16 October 2025
Our mother spent 10 weeks in Welwyn Grange for palliative care and had the best care and attention. She was treated with kindness by all staff who spent time looking after her. Mum was checked on regularly by staff who spent time talking and listening to her.
15 September 2025
While caring for my parents I have experienced about a dozen different care homes in the Welwyn/Hatfield area over the last 10 years. Some have been good, most average and some just terrible. I came across Welwyn Grange about two months ago and immediately arranged a visit. The building is brand new
and the home has only been open for about 10 months. It feels more like a very good hotel and nothing like a typical care home. The internal decor and resident facilities are first class. I was so impressed I decided to transfer my mother from her current home as soon as possible. She has been there for a month now and I have found the staff to be very professional, helpful, attentive and responsive. The activities are extremely well run the care provision is excellent and the residents all appear very settled and happy. In my opinion Welwyn Grange is on a completely different level to any other care home I have experienced and I would thoroughly recommend it. If only all were this good!
20 August 2025
The team at Welwyn Grange provided excellent nursing care for my father during his stay. The facilities are exceptional, and the atmosphere is so calm and relaxing. Day trips and indoor activities were regularly provided and appreciated. Thank you to the Welwyn Grange Team.
30 June 2025
The team looked after my father providing nursing and palliative care. As a relative I could not have asked for better care. All the staff treated him with kindness, compassion and dignity. He had excellent nursing care and there was robust planning in place to support him. Thank you to the Grange
Team.
28 April 2025
Visiting for the first time, I was treated to a "tour" of the common areas.
Wow!! Simply wow.
I had no idea care homes like this actually existed.
The facilities are akin to a very nice 5-star hotel with fantastic spaces to create stimulating experiences for residents.
But what was even
more impressive was the open, transparent attitude of the care team and senior leadership team members I met. Clearly committed to creating a fantastic environment where quality of care and continuous improvement is enshrined into the culture.
A truly fantastic place for friends and loved ones to spend later life.
25 April 2025
We were looking for a care home for my parents located in Hertfordshire who support care service for Dementia for my Dad and nursing care for my mum. We found that The Grange care home caters for all my parents needs in a well organised environment which is friendly, efficient and respectful to all
my parents needs. My parents have integrated well into the daily life at The Grange where they have an independent daily routine combined with the educational, fun and community services that The Grange supply. We wouldn't hesitate to recommend The Grange care home if you are looking for a care home for your loved ones.
22 April 2025
As our mum approached end of life it was critical to us as a family that we chose the best possible environment for her to spend her final days. After viewing a number of alternatives, we selected Welwyn Grange and are grateful that we did. From the initial contact that we had pre-admission right
through to her care as a resident, it was always professional but also compassionate. Their understanding of both our mum's requirements but also, crucially, our needs as a family at this difficult time could not have been better. We will be forever grateful for this and can highly recommend the Welwyn Grange to anyone considering either residential or nursing care for a loved one.
17 April 2025
As a family we were so pleased and fortunate to find Welwyn Grange, as a safe place for our mother to spend her final days. We think that the standard of care she received, in their most caring environment, where she could be surrounded by her own possessions and her family, was exceptional. The
high level of care and facilities we don't feel could be improved on. Most importantly of all, the staff were not only totally professional and highly skilled but were overwhelmingly lovely, empathetic people, sensitive to mum's particular needs and to us her children. They supported us completely throughout this very difficult time. We cannot recommend them highly enough - individually, as a team, and as a care home.
16 April 2025
Dad moved to Welwyn Grange from a care home 31/3/25 as he now needs nursing care.
As a family, we were absolutely blown away by what was on offer there from facilities, environment, professionalism and welcome shown by all staff and knew this would be the perfect forever home for Dad.
Welwyn
Grange made Dad and the family so welcome on the day of the move, which made it really easy for Dad to settle in to his new environment.
Dad is so happy, well cared for, the staff are all so caring and very generous with their time.
We really couldn't recommend them enough, they have exceeded our expectations
16 April 2025
Like a 5-star hotel! Really nice buildings & surroundings. Staff efficient and friendly. A pleasure to visit. My brother is so well looked after, can't fault the care he gets. Grateful for the care he gets.
16 April 2025
My husband was in Welwyn Grange for respite. The care he received from all members of the very friendly, supportive staff throughout his stay was excellent. The bedroom and communal rooms were of the highest quality. I thoroughly recommend choosing Welwyn Grange.
Latest Reviews for Welwyn Grange
23 February 2026
After a very emotional experience at another care home, we were delighted when Welwyn Grange agreed to accept my father into their care following his discharge from hospital following a fall back in December 2024. Welwyn Grange is a stunning nursing home and feels like a beautiful hotel when
inside. My father had dementia and from the moment he arrived at Welwyn Grange they took great care of him and brought him back from a very poor state of health to the man he was before his fall. My father settled in very well and all the management, support staff and first hand carers treated him with respect and kindness. He was always encouraged to take part in the various activities and ,was shown great affection and friendship from everyone. When, as a family, we felt despair Welwyn Grange were our saviour. My father passed away in December 2025, with great dignity, in his bedroom at Welwyn Grange - just as he would have wanted. Welwyn Grange Nursing Home is just the best - thank you.
12 February 2026
Our mum went to Welwyn Grange in May 2025 for respite care - whilst she was there we researched all neighbouring care homes, none came near to the standard of Welwyn Grange so in Aug 2025 mum moved in. She was welcomed immediately by all staff and residents and she could relax in her own lovely
bedroom surrounded by all her own bits and bobs or socialise in the several lounges, and we as a family felt secure in the fact that our mum was safe and well looked after. The environment is so relaxed and homely, facilities available to visiting family/friends are excellent too. We can not praise all staff - from those front of house to those well behind the scenes enough - mum had excellent care (almost too much food ;) ).
When mums time came to leave us the nurses on duty and carers were absolutely brilliant - showing mum dignity and love. Thank-you Welwyn Grange !
09 February 2026
We are friends of a recent resident.
We always found Roy was well attended too and always well dressed and clean in appearance. The staff we found attentive and caring.
The home had a good atmosphere and freshness.
05 February 2026
My wonderful step-father was sent to Welwyn Grange for end-of-life care direct from the hospital. We are so blessed that the Welwyn Grange was able to take him. While we were only there for a short time, the kind, caring staff and beautiful surroundings made his final days comfortable and as good as
they could be. We would like to thank all the staff, including the experienced nursing staff, for their attentive, gentle care, thoughtfulness and warmth. I miss going to the Grange and seeing all the staff as you were made to feel part of the extended family. Warm wishes to everyone there.
04 February 2026
The care mum received at Welwyn Grange in the final two weeks of her life was outstanding. All the staff, whether receptionists, support workers or nurses, were always kind, considerate and respectful of mum. They also made me feel welcome at all times. I can't thank them enough for making mum
comfortable and looking after her so well.
29 January 2026
Our elderly friend needed respite, and she couldn't have been cared for any better! She was so nervous going in, but the staff made her feel at ease straight away.
Staff are clearly enjoying working here and us as visitors were made to feel so welcome.
On top of that, the home is beautiful.
Our friend is now at home, but told us she'd like to come back for a cuppa and say hello to the staff, and would soon like to go back for her 'pamper holiday'.
We brought in an anxious fragile bird, but got back home a chatty confident lady who's spreading her wings!
Thank you what all of you have done, you're all amazing!
26 January 2026
At all times I found the support & care given very good indeed - from front of house to back of house and the invisible people in between. I cannot believe they could have done any more for my mother who was able to enjoy her remaining months in comfort and without need.
All members of staff were
capable and delivered their support in a kind, smiling, calm and professional manner -- truly invaluable.
02 January 2026
My Mum went to Welwyn Grange for two weeks respite care in May and then moved in permanently in August this year. I cannot rate Welwyn Grange highly enough. Their level of care is second to none. Every single member of staff goes over and above to ensure that residents are looked after amazingly
well and their families kept up to speed with their care plan at all times. I couldn't wish for a better place for my Mum to be in this last chapter of her life. Absolute 10/10
28 October 2025
My father was taken into Welwyn Grange care home in May 2025, he was on end of life care while he suffered with terminal Lung cancer. Unfortunately my father didn't get to see the care home as he couldn't get out of the bed due to his frailty. Nevertheless the staff made his last few months some of
the best times he had in many years, tending to his every need and nothing was too much trouble, with his immediate family not living close by it was good to know he was in safe hands with the staff there.
Everyone was attentive, patient and most of all cared about the residents, if I could score higher than 5 stars I would. As soon as you walk through the doors it feels like home, not like a traditional care home but more like a 5 star hotel!
16 October 2025
Our mother spent 10 weeks in Welwyn Grange for palliative care and had the best care and attention. She was treated with kindness by all staff who spent time looking after her. Mum was checked on regularly by staff who spent time talking and listening to her.
15 September 2025
While caring for my parents I have experienced about a dozen different care homes in the Welwyn/Hatfield area over the last 10 years. Some have been good, most average and some just terrible. I came across Welwyn Grange about two months ago and immediately arranged a visit. The building is brand new
and the home has only been open for about 10 months. It feels more like a very good hotel and nothing like a typical care home. The internal decor and resident facilities are first class. I was so impressed I decided to transfer my mother from her current home as soon as possible. She has been there for a month now and I have found the staff to be very professional, helpful, attentive and responsive. The activities are extremely well run the care provision is excellent and the residents all appear very settled and happy. In my opinion Welwyn Grange is on a completely different level to any other care home I have experienced and I would thoroughly recommend it. If only all were this good!
20 August 2025
The team at Welwyn Grange provided excellent nursing care for my father during his stay. The facilities are exceptional, and the atmosphere is so calm and relaxing. Day trips and indoor activities were regularly provided and appreciated. Thank you to the Welwyn Grange Team.
30 June 2025
The team looked after my father providing nursing and palliative care. As a relative I could not have asked for better care. All the staff treated him with kindness, compassion and dignity. He had excellent nursing care and there was robust planning in place to support him. Thank you to the Grange
Team.
28 April 2025
Visiting for the first time, I was treated to a "tour" of the common areas.
Wow!! Simply wow.
I had no idea care homes like this actually existed.
The facilities are akin to a very nice 5-star hotel with fantastic spaces to create stimulating experiences for residents.
But what was even
more impressive was the open, transparent attitude of the care team and senior leadership team members I met. Clearly committed to creating a fantastic environment where quality of care and continuous improvement is enshrined into the culture.
A truly fantastic place for friends and loved ones to spend later life.
25 April 2025
We were looking for a care home for my parents located in Hertfordshire who support care service for Dementia for my Dad and nursing care for my mum. We found that The Grange care home caters for all my parents needs in a well organised environment which is friendly, efficient and respectful to all
my parents needs. My parents have integrated well into the daily life at The Grange where they have an independent daily routine combined with the educational, fun and community services that The Grange supply. We wouldn't hesitate to recommend The Grange care home if you are looking for a care home for your loved ones.
22 April 2025
As our mum approached end of life it was critical to us as a family that we chose the best possible environment for her to spend her final days. After viewing a number of alternatives, we selected Welwyn Grange and are grateful that we did. From the initial contact that we had pre-admission right
through to her care as a resident, it was always professional but also compassionate. Their understanding of both our mum's requirements but also, crucially, our needs as a family at this difficult time could not have been better. We will be forever grateful for this and can highly recommend the Welwyn Grange to anyone considering either residential or nursing care for a loved one.
17 April 2025
As a family we were so pleased and fortunate to find Welwyn Grange, as a safe place for our mother to spend her final days. We think that the standard of care she received, in their most caring environment, where she could be surrounded by her own possessions and her family, was exceptional. The
high level of care and facilities we don't feel could be improved on. Most importantly of all, the staff were not only totally professional and highly skilled but were overwhelmingly lovely, empathetic people, sensitive to mum's particular needs and to us her children. They supported us completely throughout this very difficult time. We cannot recommend them highly enough - individually, as a team, and as a care home.
16 April 2025
Dad moved to Welwyn Grange from a care home 31/3/25 as he now needs nursing care.
As a family, we were absolutely blown away by what was on offer there from facilities, environment, professionalism and welcome shown by all staff and knew this would be the perfect forever home for Dad.
Welwyn
Grange made Dad and the family so welcome on the day of the move, which made it really easy for Dad to settle in to his new environment.
Dad is so happy, well cared for, the staff are all so caring and very generous with their time.
We really couldn't recommend them enough, they have exceeded our expectations
16 April 2025
Like a 5-star hotel! Really nice buildings & surroundings. Staff efficient and friendly. A pleasure to visit. My brother is so well looked after, can't fault the care he gets. Grateful for the care he gets.
16 April 2025
My husband was in Welwyn Grange for respite. The care he received from all members of the very friendly, supportive staff throughout his stay was excellent. The bedroom and communal rooms were of the highest quality. I thoroughly recommend choosing Welwyn Grange.