






Welcome to Welwyn Grange, a family owned home in Welwyn Garden City that challenges most people’s expectations of what a Residential Home with Nursing feels like. They are able to support those living with long term conditions such as dementia, complex nursing needs, long term and for short breaks (respite).
Welwyn Grange is a beautiful new build home, specially designed to be both ‘fit for purpose’ but with a twist of...
Care Provided by Welwyn Grange
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 104 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
We assess all residents before confirming a room here, so we can be assured that we can care and support each persons physical and mental health, in a Household of likeminded peers.
The price(s) shown are provided by the care home. Contact Welwyn Grange for full pricing details and T&Cs.
Contact Welwyn Grange to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Ardale
- Private Owned
Person in charge
- Anjana Palle(Manager)
Local Authority / Social Services
Admission Information
- Ages from 18 to 120
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2024
- Last Refurbishment: 2024
- Number of floors: 4
Room Information
- Single Rooms (92)
- Couples/Companion Rooms (6)
- Single Rooms with ensuite Wet Room (90)
- Couples/Companion Rooms with ensuite Wet Room (6)
Visiting
- The home love to welcome pets and children (they have baby changing facilities on the ground floor), but they ask that they be supervised at all times. Residents can spend time with visitors in the room or any of the lounge areas or garden. If residents prefer to meet visitors in a nearby café, pub or park, the home will try to ensure transport is provided. All visitors will be asked to sign in electronically via the Reception iPad on arrival and out again on leaving. This enables the home to comply with Fire Regulations and keep all residents, visitors and staff safe.
Parking
- The home have parking onsite
Welwyn Grange Reviews (31)
Welwyn Grange has a Review Score of 10 (9.974) out of 10, based on 31 reviews in the last 2 years.
Over all time Welwyn Grange has 31 reviews.
The staff and facilities are superb and all the team have a friendliness and a professionalism that would be hard to match.
Our beloved James had the best time during his 3 month stay here and he couldn't wait to return after a day out.
Our heartfelt thanks go out to Lynne, Liz, Maddie, Shamil, Dean, Sheena ( and others too many to mention) and of course the lovely Mandy who saved us late one afternoon when we had carried out a tour of the local care homes without much success or hope that such care, as offered by Welwyn Grange, could actually exist.
You are all heroes and Jim loved you all like you were family.
The friendly reception, beautiful decor I was impressed.
Then Lynne introduced herself and gave us a tour, it really is like a five star hotel.
We looked at different rooms, but what was so nice no pressure.
Being in the care field for more years then I care to remember I knew what to look for and what questions to ask.
My husband needs physio and they were totally open for this to continue.
He has been in there three weeks and I had the total break I needed.
He has been totally cared for he looks so well, and even his tee shirts are all pressed in the wardrobe. ( I don't iron them)
Rooms are spotless. Every staff member you meet greets you .
I would totally recommend Welwyn grange check it out
My Aunt was at Welwyn Grange from July 2025. At this point, it was just end-of-life palliative care, as she was only expected to live for approximately 3 months. She just passed away last week. I'm sure this was only due to the dedicated staff's care and attention. She had just celebrated her 99th birthday with a wonderful Birthday cake and celebrations by the staff. The whole place is just first class, more like a hotel than a care home. The care they took of my Aunt was second to none. I don't live locally, so the weekly phone calls were really appreciated. She was so lucky to spend her final months there. I really can't recommend it highly enough.
My mum spent her last few days in Welwyn Grange. It was a quiet, calm time for the family to be around mum. The facilities were amazing and the staff were so caring and helpful. The transfer from hospital and the settling in process was handled with efficiency and speed. Thank you very much for making mum's passing easier for us.
Thank you, Welwyn Grange, for hosting such a wonderful birthday party for my friend. Everything was beautifully arranged, and the atmosphere made it truly special. The cake was the fabulous highlight of the celebration-absolutely delicious and perfectly presented. It made the day even more memorable!
I found all the staff to be caring, kind, compassionate attentive and they made his last days very comfortable. I'm also grateful for the warmth and care they showed me as I navigated a very difficult time.
Before he passed away he had a visit from Fudge, the bunny rabbit, (he loved all animals) I don't think he knew much about it, but it was just another lovely touch that Welwyn Grange provided and I had a lovely cuddle!
I couldn't have asked for a more caring environment and especially staff for my husband to have spent his last days in and with. Thankyou.
My mum moved to Welwyn Grange for palliative nursing care after her needs became too complex to meet at home. At the time it was a difficult decision to make. But very quickly I knew it had been the right one. The staff were amazing at caring for my mum, making sure she was comfortable and well looked after. They took a genuine interest in mum and went out of their way to look after her with dignity. This meant I could spend my time just being with her and making the most of our time together. I felt very supported by the team. Their kindness made a real difference to me in mums final days. The place looks amazing and is always spotlessly clean but it is the exceptional care of the staff that earns Welwyn Grange my five star rating.
After a very emotional experience at another care home, we were delighted when Welwyn Grange agreed to accept my father into their care following his discharge from hospital following a fall back in December 2024. Welwyn Grange is a stunning nursing home and feels like a beautiful hotel when inside. My father had dementia and from the moment he arrived at Welwyn Grange they took great care of him and brought him back from a very poor state of health to the man he was before his fall. My father settled in very well and all the management, support staff and first hand carers treated him with respect and kindness. He was always encouraged to take part in the various activities and ,was shown great affection and friendship from everyone. When, as a family, we felt despair Welwyn Grange were our saviour. My father passed away in December 2025, with great dignity, in his bedroom at Welwyn Grange - just as he would have wanted. Welwyn Grange Nursing Home is just the best - thank you.
When mums time came to leave us the nurses on duty and carers were absolutely brilliant - showing mum dignity and love. Thank-you Welwyn Grange !
We always found Roy was well attended too and always well dressed and clean in appearance. The staff we found attentive and caring.
The home had a good atmosphere and freshness.
My wonderful step-father was sent to Welwyn Grange for end-of-life care direct from the hospital. We are so blessed that the Welwyn Grange was able to take him. While we were only there for a short time, the kind, caring staff and beautiful surroundings made his final days comfortable and as good as they could be. We would like to thank all the staff, including the experienced nursing staff, for their attentive, gentle care, thoughtfulness and warmth. I miss going to the Grange and seeing all the staff as you were made to feel part of the extended family. Warm wishes to everyone there.
The care mum received at Welwyn Grange in the final two weeks of her life was outstanding. All the staff, whether receptionists, support workers or nurses, were always kind, considerate and respectful of mum. They also made me feel welcome at all times. I can't thank them enough for making mum comfortable and looking after her so well.
Staff are clearly enjoying working here and us as visitors were made to feel so welcome.
On top of that, the home is beautiful.
Our friend is now at home, but told us she'd like to come back for a cuppa and say hello to the staff, and would soon like to go back for her 'pamper holiday'.
We brought in an anxious fragile bird, but got back home a chatty confident lady who's spreading her wings!
Thank you what all of you have done, you're all amazing!
All members of staff were capable and delivered their support in a kind, smiling, calm and professional manner -- truly invaluable.
My Mum went to Welwyn Grange for two weeks respite care in May and then moved in permanently in August this year. I cannot rate Welwyn Grange highly enough. Their level of care is second to none. Every single member of staff goes over and above to ensure that residents are looked after amazingly well and their families kept up to speed with their care plan at all times. I couldn't wish for a better place for my Mum to be in this last chapter of her life. Absolute 10/10
Everyone was attentive, patient and most of all cared about the residents, if I could score higher than 5 stars I would. As soon as you walk through the doors it feels like home, not like a traditional care home but more like a 5 star hotel!
Our mother spent 10 weeks in Welwyn Grange for palliative care and had the best care and attention. She was treated with kindness by all staff who spent time looking after her. Mum was checked on regularly by staff who spent time talking and listening to her.
While caring for my parents I have experienced about a dozen different care homes in the Welwyn/Hatfield area over the last 10 years. Some have been good, most average and some just terrible. I came across Welwyn Grange about two months ago and immediately arranged a visit. The building is brand new and the home has only been open for about 10 months. It feels more like a very good hotel and nothing like a typical care home. The internal decor and resident facilities are first class. I was so impressed I decided to transfer my mother from her current home as soon as possible. She has been there for a month now and I have found the staff to be very professional, helpful, attentive and responsive. The activities are extremely well run the care provision is excellent and the residents all appear very settled and happy. In my opinion Welwyn Grange is on a completely different level to any other care home I have experienced and I would thoroughly recommend it. If only all were this good!
The team at Welwyn Grange provided excellent nursing care for my father during his stay. The facilities are exceptional, and the atmosphere is so calm and relaxing. Day trips and indoor activities were regularly provided and appreciated. Thank you to the Welwyn Grange Team.
The team looked after my father providing nursing and palliative care. As a relative I could not have asked for better care. All the staff treated him with kindness, compassion and dignity. He had excellent nursing care and there was robust planning in place to support him. Thank you to the Grange Team.
Bed Vacancies
Please contact us for latest vacancies.
News (7) & Events (0)
- 08 Jul 2026
https://url41.mailanyone.net/scanner?m=1whSm5-0000000D61M-3Y9V&d=4%7Cmail%2F90%2F1783518600%2F1whSm5-0000000D61M-3Y9V%7Cin41w%7C57e1b682%7C11299622%7C16673107%7C6A4E573D5E9C0A358F2ECF040221E6B9&o=%2Fphta%3A%2Fctsaoreaemghm.ezikcoun.ld%2Faxleurataurearmyp%2Fstn&s=nzFEWKunYugQvtMYdnXTf6qhDkc
- 10 Jun 2025
Hiedi Lazenby Design was commissioned to deliver an architectural interior design scheme for Welwyn Grange Care Home, a luxury care facility, to include the highest standards of dementia design with...
- 10 Jun 2025
Welwyn Grange care home scheme is a finalist in the Healthcare Design Awards for Best Interior Design (previously Pinders Awards).
There are no upcoming events for Welwyn Grange.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Welwyn Grange.
Accreditations
There are no accreditations posted yet for Welwyn Grange.
Meet the Team (5)

I am a registered nurse with 23 years of experience working in the NHS and the care sector. I have worked in different settings from General Wards and day Surgery, to Managing Care Homes.
I believe that effectively managing my team is to empower them to excel in what they do. I am passionate about care and it’s at the heart of what I do. I am very excited to lead Welwyn Grange’s team and together we aim to deliver the best care, so all our residents live happy and fulfilling lives.
Likes: Singing and watching movies. I am also a big foodie.Dislikes: Creepy crawlies and rude people.

I have worked for the company for 6 years. My previous role was in the HR Department being one of the first team members and progressing to HR & Learning & Development Officer.
I have been involved with new staff from recruitment through to induction training and beyond; processing changes and leavers. I have built a strong relationship with everyone over that time and have now moved from one of our sister homes to Welwyn Grange; which I am very excited about.
Whilst my 3 children were growing up I worked as a Teaching Assistant at a school in my village and before they came along I worked in several insurance companies in the Customer Service Department.
Working with and helping people in any way that I can is very important to me.
I have a very busy social life, but I also like a bit of ‘me time’ to recharge my batteries by having weekends away with my partner in the campervan.
Likes: Dancing, Badminton and Socialising with family and friends with a nice glass of wineDislikes: Unkindness and Weak milky tea

Hello, my name is Sheena, a Service Manager at Welwyn Grange.
I am a Registered nurse with over 22 years of experience.
I bring knowledge, skills and experience, working for the NHS, having worked in the care of the Elderly, Acute admission, Emergency Assessment and Day Surgery. I then moved to the care home sector, which enabled me the time to pause and think, helping me to better develop relationships, trust and compassion with my residents.
Holistic care is at the centre of what I do, I am passionate about my approach and strive to do the best for everyone under my care.
I am very excited to be the Service Manager at Welwyn Grange, I will ensure my team promotes our culture and that we care as a family. I believe that effective communication is key to delivering good care.

I have worked in Healthcare for 20 years as a Support Services Manager and I am absolutely passionate about good healthcare. For the past 8 years, I have worked in an Acute Mental Health setting and I would like to think that I have made a difference to all residents by keeping the home comfortable, clean and welcoming.

From a young age, I have always had a keen interest in cooking and used to bake every weekend with my father, so from an early age I knew that I wanted to be a Chef.
At 15 I enrolled in culinary school and completed my NVQ Level 2 in Professional Cookery and ABC Level 2 in Patisserie. A year later I started my career in hospitality as a Pastry Chef, working in a 2 AA Rosette Restaurant Here I would help with developing new and unique recipes to feature on the menu, as well as prepare desserts for weddings and other events for up to 400 covers.
At the age of 18, I moved into care as a Deputy Chef Manager, here I learned quickly and made my way up to Head Chef in under a year. I developed menus for the Home and for the Day Center, incorporating the dietary requirements of all residents and customers, into daily meals. This meant working a lot with the IDDSI (International Dysphagia Diet Standardisation Initiative) scale for modified foods and thickened liquids, as well as fortifying foods for those needing to increase or maintain their weight.
As a Chef, I always want to learn new things, so I decided to take the plunge back into hospitality as a Sous Chef, so I could widen my experience. I stayed for 2 years gaining more experience, when I saw the advert for a Head Chef at Potters Grange, a role I instinctively knew was perfect for me.
As Potters Grange is home to a maximum of 20 people, this family-like understanding makes it a lot easier to meet every individual’s needs and requirements, which means residents not only get the meals they like but they are cooked just the way they like it as well!
Frequently Asked Questions about Welwyn Grange
What types of Care is Welwyn Grange registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Welwyn Grange have?
There are 92 Single Rooms and 6 Couples/Companion Rooms.
What are the Facilities & Services at Welwyn Grange?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Welwyn Grange to the centre of Welwyn Garden City?
0.5 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Welwyn Grange to verify any information. View our terms and conditions. Welwyn Grange has an Enhanced Service -more info.