






Welcome to Welwyn Grange, a family owned home in Welwyn Garden City that challenges most people’s expectations of what a Residential Home with Nursing feels like. They are able to support those living with long term conditions such as dementia, complex nursing needs, long term and for short breaks (respite).
Welwyn Grange is a beautiful new build home, specially designed to be both ‘fit for purpose’ but with a twist of...
Care Provided by Welwyn Grange
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 104 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
We assess all residents before confirming a room here, so we can be assured that we can care and support each persons physical and mental health, in a Household of likeminded peers.
The price(s) shown are provided by the care home. Contact Welwyn Grange for full pricing details and T&Cs.
Contact Welwyn Grange to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Ardale
- Private Owned
Person in charge
- Anjana Palle(Manager)
Local Authority / Social Services
Admission Information
- Ages from 18 to 120
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2024
- Last Refurbishment: 2024
- Number of floors: 4
Room Information
- Single Rooms (92)
- Couples/Companion Rooms (6)
- Single Rooms with ensuite Wet Room (90)
- Couples/Companion Rooms with ensuite Wet Room (6)
Visiting
- The home love to welcome pets and children (they have baby changing facilities on the ground floor), but they ask that they be supervised at all times. Residents can spend time with visitors in the room or any of the lounge areas or garden. If residents prefer to meet visitors in a nearby café, pub or park, the home will try to ensure transport is provided. All visitors will be asked to sign in electronically via the Reception iPad on arrival and out again on leaving. This enables the home to comply with Fire Regulations and keep all residents, visitors and staff safe.
Parking
- The home have parking onsite
Welwyn Grange Reviews (31)
Welwyn Grange has a Review Score of 10 (9.974) out of 10, based on 31 reviews in the last 2 years.
Over all time Welwyn Grange has 31 reviews.
Visiting for the first time, I was treated to a "tour" of the common areas.
Wow!! Simply wow.
I had no idea care homes like this actually existed.
The facilities are akin to a very nice 5-star hotel with fantastic spaces to create stimulating experiences for residents.
But what was even more impressive was the open, transparent attitude of the care team and senior leadership team members I met. Clearly committed to creating a fantastic environment where quality of care and continuous improvement is enshrined into the culture.
A truly fantastic place for friends and loved ones to spend later life.
We were looking for a care home for my parents located in Hertfordshire who support care service for Dementia for my Dad and nursing care for my mum. We found that The Grange care home caters for all my parents needs in a well organised environment which is friendly, efficient and respectful to all my parents needs. My parents have integrated well into the daily life at The Grange where they have an independent daily routine combined with the educational, fun and community services that The Grange supply. We wouldn't hesitate to recommend The Grange care home if you are looking for a care home for your loved ones.
As our mum approached end of life it was critical to us as a family that we chose the best possible environment for her to spend her final days. After viewing a number of alternatives, we selected Welwyn Grange and are grateful that we did. From the initial contact that we had pre-admission right through to her care as a resident, it was always professional but also compassionate. Their understanding of both our mum's requirements but also, crucially, our needs as a family at this difficult time could not have been better. We will be forever grateful for this and can highly recommend the Welwyn Grange to anyone considering either residential or nursing care for a loved one.
As a family we were so pleased and fortunate to find Welwyn Grange, as a safe place for our mother to spend her final days. We think that the standard of care she received, in their most caring environment, where she could be surrounded by her own possessions and her family, was exceptional. The high level of care and facilities we don't feel could be improved on. Most importantly of all, the staff were not only totally professional and highly skilled but were overwhelmingly lovely, empathetic people, sensitive to mum's particular needs and to us her children. They supported us completely throughout this very difficult time. We cannot recommend them highly enough - individually, as a team, and as a care home.
As a family, we were absolutely blown away by what was on offer there from facilities, environment, professionalism and welcome shown by all staff and knew this would be the perfect forever home for Dad.
Welwyn Grange made Dad and the family so welcome on the day of the move, which made it really easy for Dad to settle in to his new environment.
Dad is so happy, well cared for, the staff are all so caring and very generous with their time.
We really couldn't recommend them enough, they have exceeded our expectations
Like a 5-star hotel! Really nice buildings & surroundings. Staff efficient and friendly. A pleasure to visit. My brother is so well looked after, can't fault the care he gets. Grateful for the care he gets.
My husband was in Welwyn Grange for respite. The care he received from all members of the very friendly, supportive staff throughout his stay was excellent. The bedroom and communal rooms were of the highest quality. I thoroughly recommend choosing Welwyn Grange.
We have been looking for respite for my mummy and I visited the Grange and was so excited and happy that a place as beautiful and all staff members so caring and knowledgeable existed. We booked mummy in and she had the most wonderful time, she came out glowing and so interactive which she is not all the time at home. The activities she had been doing while she stayed we took note of and because of the incredible staff we have taken them home with us to help mummy stay happy. She is very much looking forward to going back and our end goal is to have her as a full time resident in the future. We will be only leaving mummy here when we go away. Thank you.
My father moved to Welwyn Grange from another care home when they opened in November. He was already very poorly and moved for end-of-life nursing care. He sadly passed away at the end of December but we will be forever grateful for the care, compassion and ongoing commitment from all the staff. When we visited Welwyn Grange we immediately knew that this was the place for my father. The staff that showed us around were caring, informative and supportive. We were blown away by the beautiful, spacious bedrooms and comfortable lounge areas. Once my father arrived, he was well cared for by nursing staff and carers alike, nothing was too much trouble. They were patient, kind and always available for any help we needed. Activities and entertainment took place regularly for anyone that wanted to join in, led by a wonderful entertainment coordinator, my father did a lovely piece of art that we will always treasure. The food was of an amazing standard, and impeccably served. Thank you again!
From the moment I first visited Welwyn Grange and met the manager and some of the staff, I knew this was the right place for my Dad. Having had mixed experiences at a couple of other settings, we knew this needed to be right, and have had absolutely no regrets. Not only is it a beautiful setting and spotlessly clean, everyone cares and there's a lovely sense of community. The manager, support staff, nurses, carers, chef and cleaners have all taken time to get to know Dad and to learn about him, caring for his wellbeing just as much as his health. Activities have been tailored to appeal to him as an individual as well as to the wider community. They have supported with medical appointments and liaising with the hospital. And the quality of the food far exceeds my expectations for a care home setting! As a family we feel well-informed. I can't thank the team enough for all they are doing for my Dad.
I'm a full-time carer for my husband. He has complex needs and so requires nursing care. He recently stayed at Welwyn Grange for a short period of respite. It's a beautiful brand new home with excellent facilities, including a fabulous cinema room where my husband really enjoyed watching his favourite programmes on the big screen. The spotless bedrooms are spacious and comfortable with a smart tv and en suite wet room. The food is excellent. There is an activities programme and he loved a visit from the therapy dogs during his stay. Even though the smart new building was a big draw, the main reason I chose the home was the nursing team are extra to the care numbers and I felt confident he would benefit from individual care during his stay. Communication with the home is excellent. The manager and service manager took the time to get to know us before and during the stay. Staff are kind, caring and professional. I now plan to book regular short respite stays. Thank you to the manager and the team.
Bed Vacancies
Please contact us for latest vacancies.
News (7) & Events (0)
- 08 Jul 2026
https://url41.mailanyone.net/scanner?m=1whSm5-0000000D61M-3Y9V&d=4%7Cmail%2F90%2F1783518600%2F1whSm5-0000000D61M-3Y9V%7Cin41w%7C57e1b682%7C11299622%7C16673107%7C6A4E573D5E9C0A358F2ECF040221E6B9&o=%2Fphta%3A%2Fctsaoreaemghm.ezikcoun.ld%2Faxleurataurearmyp%2Fstn&s=nzFEWKunYugQvtMYdnXTf6qhDkc
- 10 Jun 2025
Hiedi Lazenby Design was commissioned to deliver an architectural interior design scheme for Welwyn Grange Care Home, a luxury care facility, to include the highest standards of dementia design with...
- 10 Jun 2025
Welwyn Grange care home scheme is a finalist in the Healthcare Design Awards for Best Interior Design (previously Pinders Awards).
There are no upcoming events for Welwyn Grange.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Welwyn Grange.
Accreditations
There are no accreditations posted yet for Welwyn Grange.
Meet the Team (5)

I am a registered nurse with 23 years of experience working in the NHS and the care sector. I have worked in different settings from General Wards and day Surgery, to Managing Care Homes.
I believe that effectively managing my team is to empower them to excel in what they do. I am passionate about care and it’s at the heart of what I do. I am very excited to lead Welwyn Grange’s team and together we aim to deliver the best care, so all our residents live happy and fulfilling lives.
Likes: Singing and watching movies. I am also a big foodie.Dislikes: Creepy crawlies and rude people.

I have worked for the company for 6 years. My previous role was in the HR Department being one of the first team members and progressing to HR & Learning & Development Officer.
I have been involved with new staff from recruitment through to induction training and beyond; processing changes and leavers. I have built a strong relationship with everyone over that time and have now moved from one of our sister homes to Welwyn Grange; which I am very excited about.
Whilst my 3 children were growing up I worked as a Teaching Assistant at a school in my village and before they came along I worked in several insurance companies in the Customer Service Department.
Working with and helping people in any way that I can is very important to me.
I have a very busy social life, but I also like a bit of ‘me time’ to recharge my batteries by having weekends away with my partner in the campervan.
Likes: Dancing, Badminton and Socialising with family and friends with a nice glass of wineDislikes: Unkindness and Weak milky tea

Hello, my name is Sheena, a Service Manager at Welwyn Grange.
I am a Registered nurse with over 22 years of experience.
I bring knowledge, skills and experience, working for the NHS, having worked in the care of the Elderly, Acute admission, Emergency Assessment and Day Surgery. I then moved to the care home sector, which enabled me the time to pause and think, helping me to better develop relationships, trust and compassion with my residents.
Holistic care is at the centre of what I do, I am passionate about my approach and strive to do the best for everyone under my care.
I am very excited to be the Service Manager at Welwyn Grange, I will ensure my team promotes our culture and that we care as a family. I believe that effective communication is key to delivering good care.

I have worked in Healthcare for 20 years as a Support Services Manager and I am absolutely passionate about good healthcare. For the past 8 years, I have worked in an Acute Mental Health setting and I would like to think that I have made a difference to all residents by keeping the home comfortable, clean and welcoming.

From a young age, I have always had a keen interest in cooking and used to bake every weekend with my father, so from an early age I knew that I wanted to be a Chef.
At 15 I enrolled in culinary school and completed my NVQ Level 2 in Professional Cookery and ABC Level 2 in Patisserie. A year later I started my career in hospitality as a Pastry Chef, working in a 2 AA Rosette Restaurant Here I would help with developing new and unique recipes to feature on the menu, as well as prepare desserts for weddings and other events for up to 400 covers.
At the age of 18, I moved into care as a Deputy Chef Manager, here I learned quickly and made my way up to Head Chef in under a year. I developed menus for the Home and for the Day Center, incorporating the dietary requirements of all residents and customers, into daily meals. This meant working a lot with the IDDSI (International Dysphagia Diet Standardisation Initiative) scale for modified foods and thickened liquids, as well as fortifying foods for those needing to increase or maintain their weight.
As a Chef, I always want to learn new things, so I decided to take the plunge back into hospitality as a Sous Chef, so I could widen my experience. I stayed for 2 years gaining more experience, when I saw the advert for a Head Chef at Potters Grange, a role I instinctively knew was perfect for me.
As Potters Grange is home to a maximum of 20 people, this family-like understanding makes it a lot easier to meet every individual’s needs and requirements, which means residents not only get the meals they like but they are cooked just the way they like it as well!
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Welwyn Grange to verify any information. View our terms and conditions. Welwyn Grange has an Enhanced Service -more info.