Submit a Review for Barchester Pittsmead Grange Care Home
34 West Common Road, Hayes, Bromley, BR2 7BX
View Full Details of Barchester Pittsmead Grange Care HomeLatest Reviews for Barchester Pittsmead Grange Care Home
26 August 2025
Excellent in every way. 5 star treatment & care. I shall return home well on the way to a full recovery from my hip operation. My sincere thanks to all the wonderful & caring staff.
26 August 2025
Fantastic care for my mother. Carers couldn't have been kinder to her. Wide variety of activities that she could take part in.
01 July 2025
I cannot speak highly enough of the care that my husband is receiving from every member of staff. Every area of his needs are so well taken care of. He is relaxed and happy and feels very safe. I have enjoyed an excellent lunch with him in lovely surroundings. Thank you to everyone.
08 May 2025
Very pleased with the care and attention afforded to mum. Pittsmead Grange is very clean and has a calm atmosphere. The staff are all very helpful and interactive. Thank you.
11 April 2025
Mother was very nervous at first. She soon settled in with the wonderful care she received while she was there. The entertainment was good. She lived having her hair done in the in-house hairdresser. Also what a lovely bath they gave Gave her. Will be using this care home again.
16 January 2025
As with my mother's last stay at Pittsmead Grange, I found all the staff and managerial team very supportive, helpful and understanding. Superb food and hospitality and very comfortable room and surroundings. The staff must be commended on the cleanliness of this very pleasant home.
06 January 2025
My mother was very reluctant to move to a care home but life at home was becoming impossible. After a couple of days, she started to settle in, with much encouragement from the lovely staff at Barchester Pittsmead Grange Care Home. Everything was taken at her pace, she joins in meal times and activities when she can and stays in her room when not feeling up to it. She is very comfortable in her stylish room! She has had swift transfer of medical attention from day one, which is very reassuring. The atmosphere of the home and the attentive and caring staff give great peace of mind. I would thoroughly recommend Pittsmead to anyone thinking of moving in for respite or on a more permanent basis.
20 December 2024
Very pleased with everything, staff and management are excellent, pleasant and helpful in everything. The building is very distinctive and attractive. Most people here really love it. Very well planned. Food and drink are very varied and top-notch - I enjoy a lovely glass of wine with my meal - all the little touches make a difference. A lovely birthday party and cake. Everything is spotless - linen is pristine. Glasses are sparkling like diamonds. Everyone is helpful and suggests if you need help!
18 December 2024
After a settling-in period, Mum has settled in very well. Facilities are very good and Mum is eating much better than when she was in her own home. She has also found a nice group to socialise with.
04 December 2024
My mum was anxious about attending for 2 week respite but in her words she had a wonderful time, the staff are very caring and the food is very nice. She is subsequently staying for a 3rd week with a view to becoming a permanent resident in due course. From my perspective her progress has been excellent and whilst living in her own flat may be deemed as remaining independent, she definitely has a better quality of life at Barchester Pittsmead Grange Care Home.
18 November 2024
My dad has been at Pittsmead Grange for just over 2 months and has settled in so well. The home is modern, clean, warm and luxurious. The rooms are spacious and those on the ground floor lead onto the lovely garden. There is a cafe area where you can sit with your relatives and there are always hot drinks and delicious cake. The staff are really friendly, professional and caring. I couldn't be happier with the care my dad is receiving and would recommend this care home to anyone else considering care for their relative.
29 October 2024
My dad stayed at this care home for four weeks and we were so pleased we chose this home for him. The care staff are excellent, always cheerful and attentive - nothing is too much trouble. They made my dad feel at ease from the moment he arrived. I would recommend this care home to anyone looking for somewhere for their relative. The rooms are spacious and have a very comfortable and homely feel about them with excellent facilities.
21 October 2024
Exceptional service provided by the whole team who are first class and a cut above the rest! Barchester Pittsmead Grange Care Home is a truly tranquil setting to relax and enjoy good conversation with show stopping afternoon tea.
16 October 2024
My mum and dad are here for respite as their home is damaged with water and builders need to get in and do the work. They have been in for two weeks now and maybe two more weeks. So it was the first time in eight weeks I'd seen them, as I live overseas and work all over Europe! My first impressions were how lovely the staff are and helpful. Mum was out on a trip and Dad watching TV as he didn't want to and having a bit of a snooze. They didn't know I was coming, so big surprise for them, The staff made food so we could eat all together as I was with my sister. The food was fantastic, I could see them looking so youthful with smiles back into their faces and Mum with a spring back in herself as she came back from your trip telling all about her day! My sister told me that Dad was a bit reserved at first but now in very good spirits, looking better in himself. Thank you all so much for giving my parents a bit of life back!
16 October 2024
Although this is the very first experience of any form of a care home, Mum and Dad have only been here for just over a week and it has truly been wonderful, not only for them but us also. First impressions of all the staff were and continue to be kind caring, friendly but above all, professional. The team is run by a brilliant, friendly management team which passes onto each and every member of staff and they all go above and beyond with their care and kindness. The food is five-star too. As their daughter. I can't think of anywhere else I would want my parents to be. Thank you Barchester Pittsmead Grange Care Home for all you do.
10 October 2024
What a wonderful evening at Barchester Pittsmead Grange Care Home. It was a lovely, enjoyable evening - food, drinks, staff were all very attentive towards guests and residents. Singer was very good, all residents and guests enjoyed the evening!
09 October 2024
Dad has been here for a couple of months now and has settled in really well. The facilities are excellent, especially as everything is brand-new but the best bit about the place is the staff. They are so friendly and welcoming and look after Dad really well. So much so, we can already see improvements in his walking etc. Thank you.
30 September 2024
Respite for my husband at Barchester Pittsmead Grange Care Home was a first experience of respite for him and of course, for me. The experience for both of us was a positive one. So much so, I have booked another respite for my husband later in the year. As this care home is very new, my husband was one of only nine residents - I do hope the high standard of care etc. is maintained when the care home is filled to capacity.
20 September 2024
An outstanding care home - the facilities are clean, spacious and luxurious, the staff are friendly, helpful and welcoming - big shout out to the manager and the senior carer who are looking after my grandma very well, thank you!
20 September 2024
Mum only moved into the home a few days ago but the welcome was lovely. Staff are friendly and very helpful. Rooms are very spacious. Menu choice very good.
Latest Reviews for Barchester Pittsmead Grange Care Home
26 August 2025
Excellent in every way. 5 star treatment & care. I shall return home well on the way to a full recovery from my hip operation. My sincere thanks to all the wonderful & caring staff.
26 August 2025
Fantastic care for my mother. Carers couldn't have been kinder to her. Wide variety of activities that she could take part in.
01 July 2025
I cannot speak highly enough of the care that my husband is receiving from every member of staff. Every area of his needs are so well taken care of. He is relaxed and happy and feels very safe. I have enjoyed an excellent lunch with him in lovely surroundings. Thank you to everyone.
08 May 2025
Very pleased with the care and attention afforded to mum. Pittsmead Grange is very clean and has a calm atmosphere. The staff are all very helpful and interactive. Thank you.
11 April 2025
Mother was very nervous at first. She soon settled in with the wonderful care she received while she was there. The entertainment was good. She lived having her hair done in the in-house hairdresser. Also what a lovely bath they gave Gave her. Will be using this care home again.
16 January 2025
As with my mother's last stay at Pittsmead Grange, I found all the staff and managerial team very supportive, helpful and understanding. Superb food and hospitality and very comfortable room and surroundings. The staff must be commended on the cleanliness of this very pleasant home.
06 January 2025
My mother was very reluctant to move to a care home but life at home was becoming impossible. After a couple of days, she started to settle in, with much encouragement from the lovely staff at Barchester Pittsmead Grange Care Home. Everything was taken at her pace, she joins in meal times and activities when she can and stays in her room when not feeling up to it. She is very comfortable in her stylish room! She has had swift transfer of medical attention from day one, which is very reassuring. The atmosphere of the home and the attentive and caring staff give great peace of mind. I would thoroughly recommend Pittsmead to anyone thinking of moving in for respite or on a more permanent basis.
20 December 2024
Very pleased with everything, staff and management are excellent, pleasant and helpful in everything. The building is very distinctive and attractive. Most people here really love it. Very well planned. Food and drink are very varied and top-notch - I enjoy a lovely glass of wine with my meal - all the little touches make a difference. A lovely birthday party and cake. Everything is spotless - linen is pristine. Glasses are sparkling like diamonds. Everyone is helpful and suggests if you need help!
18 December 2024
After a settling-in period, Mum has settled in very well. Facilities are very good and Mum is eating much better than when she was in her own home. She has also found a nice group to socialise with.
04 December 2024
My mum was anxious about attending for 2 week respite but in her words she had a wonderful time, the staff are very caring and the food is very nice. She is subsequently staying for a 3rd week with a view to becoming a permanent resident in due course. From my perspective her progress has been excellent and whilst living in her own flat may be deemed as remaining independent, she definitely has a better quality of life at Barchester Pittsmead Grange Care Home.
18 November 2024
My dad has been at Pittsmead Grange for just over 2 months and has settled in so well. The home is modern, clean, warm and luxurious. The rooms are spacious and those on the ground floor lead onto the lovely garden. There is a cafe area where you can sit with your relatives and there are always hot drinks and delicious cake. The staff are really friendly, professional and caring. I couldn't be happier with the care my dad is receiving and would recommend this care home to anyone else considering care for their relative.
29 October 2024
My dad stayed at this care home for four weeks and we were so pleased we chose this home for him. The care staff are excellent, always cheerful and attentive - nothing is too much trouble. They made my dad feel at ease from the moment he arrived. I would recommend this care home to anyone looking for somewhere for their relative. The rooms are spacious and have a very comfortable and homely feel about them with excellent facilities.
21 October 2024
Exceptional service provided by the whole team who are first class and a cut above the rest! Barchester Pittsmead Grange Care Home is a truly tranquil setting to relax and enjoy good conversation with show stopping afternoon tea.
16 October 2024
My mum and dad are here for respite as their home is damaged with water and builders need to get in and do the work. They have been in for two weeks now and maybe two more weeks. So it was the first time in eight weeks I'd seen them, as I live overseas and work all over Europe! My first impressions were how lovely the staff are and helpful. Mum was out on a trip and Dad watching TV as he didn't want to and having a bit of a snooze. They didn't know I was coming, so big surprise for them, The staff made food so we could eat all together as I was with my sister. The food was fantastic, I could see them looking so youthful with smiles back into their faces and Mum with a spring back in herself as she came back from your trip telling all about her day! My sister told me that Dad was a bit reserved at first but now in very good spirits, looking better in himself. Thank you all so much for giving my parents a bit of life back!
16 October 2024
Although this is the very first experience of any form of a care home, Mum and Dad have only been here for just over a week and it has truly been wonderful, not only for them but us also. First impressions of all the staff were and continue to be kind caring, friendly but above all, professional. The team is run by a brilliant, friendly management team which passes onto each and every member of staff and they all go above and beyond with their care and kindness. The food is five-star too. As their daughter. I can't think of anywhere else I would want my parents to be. Thank you Barchester Pittsmead Grange Care Home for all you do.
10 October 2024
What a wonderful evening at Barchester Pittsmead Grange Care Home. It was a lovely, enjoyable evening - food, drinks, staff were all very attentive towards guests and residents. Singer was very good, all residents and guests enjoyed the evening!
09 October 2024
Dad has been here for a couple of months now and has settled in really well. The facilities are excellent, especially as everything is brand-new but the best bit about the place is the staff. They are so friendly and welcoming and look after Dad really well. So much so, we can already see improvements in his walking etc. Thank you.
30 September 2024
Respite for my husband at Barchester Pittsmead Grange Care Home was a first experience of respite for him and of course, for me. The experience for both of us was a positive one. So much so, I have booked another respite for my husband later in the year. As this care home is very new, my husband was one of only nine residents - I do hope the high standard of care etc. is maintained when the care home is filled to capacity.
20 September 2024
An outstanding care home - the facilities are clean, spacious and luxurious, the staff are friendly, helpful and welcoming - big shout out to the manager and the senior carer who are looking after my grandma very well, thank you!
20 September 2024
Mum only moved into the home a few days ago but the welcome was lovely. Staff are friendly and very helpful. Rooms are very spacious. Menu choice very good.