Submit a Review for Barchester Pittsmead Grange Care Home
34 West Common Road, Hayes, Bromley, BR2 7BX
View full details of Barchester Pittsmead Grange Care HomeLatest Reviews for Barchester Pittsmead Grange Care Home
02 February 2026
My wife went in to the home as her husband was in hospital having had a minor stroke (she has M.S.). The home could not manage her medication (pain killer) as they could not time them into their programme. She had several falls but the staff were unable to deal with these. And she was left on the
floor for a while there was and no one around to let visitors out in the evening (20 minute wait!)
26 January 2026
We were looking for residential care which felt homely, where mum would be surrounded by kindness, Pittsmead Grange delivers this and more. The staff are extremely helpful and courteous and the bedrooms and lounges are beautifully decorated and well equipped. Mum has quickly become part of the
community, benefitting greatly from the social activities and freshly cooked meals. I would highly recommend Pittsmead Grange, it is always a joy for me to visit.
06 January 2026
The carers are efficient in ensuring my ward does not remain in bed and like to wheel her into meal times. They are good at making sure her hygiene requirements are taken care of and make sure she joins in to activities that she wants without forcing her into things she does not care for. She does
like fresh air and looks forward to going out.
28 November 2025
I was very apprehensive about putting my mum into respite care but I needn't have worried. All the staff made sure mum was very well looked after in all areas. It was originally one week but mum wanted to extend her stay to two weeks! I will have no hesitation in getting respite care whenever needed
now. I think mum will become permanent in the near future and this stay has given me confidence in this.
30 October 2025
All the staff come across as a highly motivated team; all high calibre giving residents the best possible care, attention and experience.
Maybe there is scope for introducing new residents to others in the dining rooms.
20 October 2025
Sue spent two weeks in Pittsmead to give me some rest bite.
Sue enjoyed her stay and it gave me some needed relaxation.
A good stay in a good place
26 August 2025
Excellent in every way. 5 star treatment & care. I shall return home well on the way to a full recovery from my hip operation. My sincere thanks to all the wonderful & caring staff.
26 August 2025
Fantastic care for my mother.
Carers couldn't have been kinder to her.
Wide variety of activities that she could take part in.
01 July 2025
I cannot speak highly enough of the care that my husband is receiving from every member of staff. Every area of his needs are so well taken care of. He is relaxed and happy and feels very safe. I have enjoyed an excellent lunch with him in lovely surroundings. Thank you to everyone.
08 May 2025
Very pleased with the care and attention afforded to mum. Pittsmead Grange is very clean and has a calm atmosphere. The staff are all very helpful and interactive. Thank you.
11 April 2025
Mother was very nervous at first.
She soon settled in with the wonderful care she received while she was there.
The entertainment was good.
She lived having her hair done in the in-house hairdresser. Also what a lovely bath they gave
Gave her.
Will be using this care home again.
16 January 2025
As with my mother's last stay at Pittsmead Grange, I found all the staff and managerial team very supportive, helpful and understanding.
Superb food and hospitality and very comfortable room and surroundings. The staff must be commended on the cleanliness of this very pleasant home.
06 January 2025
My mother was very reluctant to move to a care home but life at home was becoming impossible. After a couple of days, she started to settle in, with much encouragement from the lovely staff at Barchester Pittsmead Grange Care Home.
Everything was taken at her pace, she joins in meal times and
activities when she can and stays in her room when not feeling up to it. She is very comfortable in her stylish room!
She has had swift transfer of medical attention from day one, which is very reassuring.
The atmosphere of the home and the attentive and caring staff give great peace of mind.
I would thoroughly recommend Pittsmead to anyone thinking of moving in for respite or on a more permanent basis.
20 December 2024
Very pleased with everything, staff and management are excellent, pleasant and helpful in everything. The building is very distinctive and attractive. Most people here really love it. Very well planned. Food and drink are very varied and top-notch - I enjoy a lovely glass of wine with my meal - all
the little touches make a difference. A lovely birthday party and cake. Everything is spotless - linen is pristine. Glasses are sparkling like diamonds. Everyone is helpful and suggests if you need help!
18 December 2024
After a settling-in period, Mum has settled in very well. Facilities are very good and Mum is eating much better than when she was in her own home. She has also found a nice group to socialise with.
04 December 2024
My mum was anxious about attending for 2 week respite but in her words she had a wonderful time, the staff are very caring and the food is very nice. She is subsequently staying for a 3rd week with a view to becoming a permanent resident in due course.
From my perspective her progress has been
excellent and whilst living in her own flat may be deemed as remaining independent, she definitely has a better quality of life at Barchester Pittsmead Grange Care Home.
18 November 2024
My dad has been at Pittsmead Grange for just over 2 months and has settled in so well. The home is modern, clean, warm and luxurious. The rooms are spacious and those on the ground floor lead onto the lovely garden. There is a cafe area where you can sit with your relatives and there are always hot
drinks and delicious cake. The staff are really friendly, professional and caring. I couldn't be happier with the care my dad is receiving and would recommend this care home to anyone else considering care for their relative.
29 October 2024
My dad stayed at this care home for four weeks and we were so pleased we chose this home for him. The care staff are excellent, always cheerful and attentive - nothing is too much trouble. They made my dad feel at ease from the moment he arrived. I would recommend this care home to anyone looking
for somewhere for their relative. The rooms are spacious and have a very comfortable and homely feel about them with excellent facilities.
21 October 2024
Exceptional service provided by the whole team who are first class and a cut above the rest! Barchester Pittsmead Grange Care Home is a truly tranquil setting to relax and enjoy good conversation with show stopping afternoon tea.
16 October 2024
My mum and dad are here for respite as their home is damaged with water and builders need to get in and do the work. They have been in for two weeks now and maybe two more weeks.
So it was the first time in eight weeks I'd seen them, as I live overseas and work all over Europe!
My first
impressions were how lovely the staff are and helpful. Mum was out on a trip and Dad watching TV as he didn't want to and having a bit of a snooze. They didn't know I was coming, so big surprise for them, The staff made food so we could eat all together as I was with my sister. The food was fantastic, I could see them looking so youthful with smiles back into their faces and Mum with a spring back in herself as she came back from your trip telling all about her day! My sister told me that Dad was a bit reserved at first but now in very good spirits, looking better in himself. Thank you all so much for giving my parents a bit of life back!
Latest Reviews for Barchester Pittsmead Grange Care Home
02 February 2026
My wife went in to the home as her husband was in hospital having had a minor stroke (she has M.S.). The home could not manage her medication (pain killer) as they could not time them into their programme. She had several falls but the staff were unable to deal with these. And she was left on the
floor for a while there was and no one around to let visitors out in the evening (20 minute wait!)
26 January 2026
We were looking for residential care which felt homely, where mum would be surrounded by kindness, Pittsmead Grange delivers this and more. The staff are extremely helpful and courteous and the bedrooms and lounges are beautifully decorated and well equipped. Mum has quickly become part of the
community, benefitting greatly from the social activities and freshly cooked meals. I would highly recommend Pittsmead Grange, it is always a joy for me to visit.
06 January 2026
The carers are efficient in ensuring my ward does not remain in bed and like to wheel her into meal times. They are good at making sure her hygiene requirements are taken care of and make sure she joins in to activities that she wants without forcing her into things she does not care for. She does
like fresh air and looks forward to going out.
28 November 2025
I was very apprehensive about putting my mum into respite care but I needn't have worried. All the staff made sure mum was very well looked after in all areas. It was originally one week but mum wanted to extend her stay to two weeks! I will have no hesitation in getting respite care whenever needed
now. I think mum will become permanent in the near future and this stay has given me confidence in this.
30 October 2025
All the staff come across as a highly motivated team; all high calibre giving residents the best possible care, attention and experience.
Maybe there is scope for introducing new residents to others in the dining rooms.
20 October 2025
Sue spent two weeks in Pittsmead to give me some rest bite.
Sue enjoyed her stay and it gave me some needed relaxation.
A good stay in a good place
26 August 2025
Excellent in every way. 5 star treatment & care. I shall return home well on the way to a full recovery from my hip operation. My sincere thanks to all the wonderful & caring staff.
26 August 2025
Fantastic care for my mother.
Carers couldn't have been kinder to her.
Wide variety of activities that she could take part in.
01 July 2025
I cannot speak highly enough of the care that my husband is receiving from every member of staff. Every area of his needs are so well taken care of. He is relaxed and happy and feels very safe. I have enjoyed an excellent lunch with him in lovely surroundings. Thank you to everyone.
08 May 2025
Very pleased with the care and attention afforded to mum. Pittsmead Grange is very clean and has a calm atmosphere. The staff are all very helpful and interactive. Thank you.
11 April 2025
Mother was very nervous at first.
She soon settled in with the wonderful care she received while she was there.
The entertainment was good.
She lived having her hair done in the in-house hairdresser. Also what a lovely bath they gave
Gave her.
Will be using this care home again.
16 January 2025
As with my mother's last stay at Pittsmead Grange, I found all the staff and managerial team very supportive, helpful and understanding.
Superb food and hospitality and very comfortable room and surroundings. The staff must be commended on the cleanliness of this very pleasant home.
06 January 2025
My mother was very reluctant to move to a care home but life at home was becoming impossible. After a couple of days, she started to settle in, with much encouragement from the lovely staff at Barchester Pittsmead Grange Care Home.
Everything was taken at her pace, she joins in meal times and
activities when she can and stays in her room when not feeling up to it. She is very comfortable in her stylish room!
She has had swift transfer of medical attention from day one, which is very reassuring.
The atmosphere of the home and the attentive and caring staff give great peace of mind.
I would thoroughly recommend Pittsmead to anyone thinking of moving in for respite or on a more permanent basis.
20 December 2024
Very pleased with everything, staff and management are excellent, pleasant and helpful in everything. The building is very distinctive and attractive. Most people here really love it. Very well planned. Food and drink are very varied and top-notch - I enjoy a lovely glass of wine with my meal - all
the little touches make a difference. A lovely birthday party and cake. Everything is spotless - linen is pristine. Glasses are sparkling like diamonds. Everyone is helpful and suggests if you need help!
18 December 2024
After a settling-in period, Mum has settled in very well. Facilities are very good and Mum is eating much better than when she was in her own home. She has also found a nice group to socialise with.
04 December 2024
My mum was anxious about attending for 2 week respite but in her words she had a wonderful time, the staff are very caring and the food is very nice. She is subsequently staying for a 3rd week with a view to becoming a permanent resident in due course.
From my perspective her progress has been
excellent and whilst living in her own flat may be deemed as remaining independent, she definitely has a better quality of life at Barchester Pittsmead Grange Care Home.
18 November 2024
My dad has been at Pittsmead Grange for just over 2 months and has settled in so well. The home is modern, clean, warm and luxurious. The rooms are spacious and those on the ground floor lead onto the lovely garden. There is a cafe area where you can sit with your relatives and there are always hot
drinks and delicious cake. The staff are really friendly, professional and caring. I couldn't be happier with the care my dad is receiving and would recommend this care home to anyone else considering care for their relative.
29 October 2024
My dad stayed at this care home for four weeks and we were so pleased we chose this home for him. The care staff are excellent, always cheerful and attentive - nothing is too much trouble. They made my dad feel at ease from the moment he arrived. I would recommend this care home to anyone looking
for somewhere for their relative. The rooms are spacious and have a very comfortable and homely feel about them with excellent facilities.
21 October 2024
Exceptional service provided by the whole team who are first class and a cut above the rest! Barchester Pittsmead Grange Care Home is a truly tranquil setting to relax and enjoy good conversation with show stopping afternoon tea.
16 October 2024
My mum and dad are here for respite as their home is damaged with water and builders need to get in and do the work. They have been in for two weeks now and maybe two more weeks.
So it was the first time in eight weeks I'd seen them, as I live overseas and work all over Europe!
My first
impressions were how lovely the staff are and helpful. Mum was out on a trip and Dad watching TV as he didn't want to and having a bit of a snooze. They didn't know I was coming, so big surprise for them, The staff made food so we could eat all together as I was with my sister. The food was fantastic, I could see them looking so youthful with smiles back into their faces and Mum with a spring back in herself as she came back from your trip telling all about her day! My sister told me that Dad was a bit reserved at first but now in very good spirits, looking better in himself. Thank you all so much for giving my parents a bit of life back!