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- Barchester Pittsmead Grange Care Home







Barchester Pittsmead Grange Care Home based in Bromley is a friendly care environment.
As well as caring for people with dementia, the care home staff offer short-term breaks/ respite for family carers.
The home's facilities include a café, dining rooms, a cinema, a spa bathroom, virtual and live activities daily, which residents can participate in as much as they wish.
Meals are freshly prepared on-site by trained chefs, who will offer a range of nutritious and tasty food, catering for special dietary requirements when needed.
Care Provided by Barchester Pittsmead Grange Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 50 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
The price(s) shown are provided by the care home. Contact Barchester Pittsmead Grange Care Home for full pricing details and T&Cs.
Contact Barchester Pittsmead Grange Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Anthony Butler (General Manager)
Local Authority / Social Services
Admission Information
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2024
- Number of floors: 3
Room Information
- Single Rooms (50)
- Single Rooms with ensuite Wet Room (50)
Parking
- on site parking and EV charging points
Barchester Pittsmead Grange Care Home Reviews (39)
Barchester Pittsmead Grange Care Home has a Review Score of 9.8 (9.845) out of 10, based on 35 reviews in the last 2 years.
Over all time Barchester Pittsmead Grange Care Home has 39 reviews.
We have tried other care homes but my grandad has never been as happy as he is here. The design of the care home excels due to the floor by floor layout with a cozy dinning room and lounge on each level. He loves the decor and the activities are fantastic. The best part is how home like it feels with a focus on happiness of residents.
What a lovely review - thank you Flynn. We agree, our community of residents are a joyful and happy bunch and enjoy our variety of activities. So pleased that your Grandad has enjoyed his time with us.
My Dad was made to feel very welcome. He can be a hard man to please so I was delighted by his positive comments. His only small gripe was that he couldn't have fresh fruit juice and was given squash. And, some food was bland. He said the cakes were very good!
We are so delighted that Dad enjoyed his stay with us and we really enjoyed chatting with him while he enjoyed tea and cake in the bistro. We enjoyed hearing his stories hearing about his exciting career in the Police, which was so interesting and we do hope he comes and stays with us another...
This has been a wonderful respite stay for my dad. He has been thoroughly cared for giving his family peace of mind that he is supported including managing his medication
Thank you for your lovely review - we really enjoyed having your Dad with us and hope he is settling into his new home. We look forward to seeing you all when you pop back in for a cup of tea and a catch up! Warm wishes, Rose and the team at Pittsmead
Stayed for lunch on 5 consecutive days. Food was very tasty + attractively served. Staff very friendly + helpful. Pleasant atmosphere within the Home. Sometimes, the washing (of clothes) gets delivered to the wrong person (apparently).
Thank you for your positive comments which we will relay to the team and we are so pleases you enjoyed visiting your loved one and spending time together - We look forward to welcoming you again. Warm wishes, Rose.
I love the lounges and dining rooms, it feels so cosy & like a home from home.
Thank you for your kind comments which we will pass on to the team. We are so pleased to have your Dad with us Sarah - he's a lovely addition to our happy community.
Staff great - Sarah has helped us hugely with my parents (Sue & John) Lovely staff!!!
This is so lovely to read and we are so pleased they are both nicely settled with us - we are loving getting to know them both. I will pass on your kind comments to the team - thank you!
Everything is great
Thank you for your review - we are delighted to see that J is nicely settled and enjoying her time at Pittsmead - we love having her with us !
I love the food & the activities especially when we go out.
Thank you for your super review. We really appreciate your comments and will share with the team. Thanks for being a great part of our community!
My mother required some respite care following a hospital stay, with a view to possibly becoming a permanent resident, we looked at Pittsmead Grange and decided it would suite her. The staff and carers have all been very helpful and supportive, They have helped her settle in, she is encouraged to mix with others and join in the daily activities on offer where possible, we feel she is being looked after and cared for, the food is very good with varied options in a pleasant setting. It feels very homely, the rooms are very nice, bright, clean and spacious with ensuite facilities.
Thank you for your wonderful feedback - we are so pleased that Mum has settled at Pittsmead Grange so well!
My wife went in to the home as her husband was in hospital having had a minor stroke (she has M.S.). The home could not manage her medication (pain killer) as they could not time them into their programme. She had several falls but the staff were unable to deal with these. And she was left on the floor for a while there was and no one around to let visitors out in the evening (20 minute wait!)
Thanks for taking the time to leave your review. Were sorry to read of your experience with us at Pittsmead Grange. On speaking with the home, we understand you were kept informed of incidents when they occurred, however no concerns were raised during your time with us, or on leaving the home. So...
We were looking for residential care which felt homely, where mum would be surrounded by kindness, Pittsmead Grange delivers this and more. The staff are extremely helpful and courteous and the bedrooms and lounges are beautifully decorated and well equipped. Mum has quickly become part of the community, benefitting greatly from the social activities and freshly cooked meals. I would highly recommend Pittsmead Grange, it is always a joy for me to visit.
Thank you so much for your lovely review - we are so pleased that Mum has settled in so well and we are enjoying having her as part of our thriving community!
The carers are efficient in ensuring my ward does not remain in bed and like to wheel her into meal times. They are good at making sure her hygiene requirements are taken care of and make sure she joins in to activities that she wants without forcing her into things she does not care for. She does like fresh air and looks forward to going out.
Thank you for your positive review. We appreciate your feedback and would be happy to discuss any suggested improvements regarding our activity programme with you - we are always open to new ideas!
I was very apprehensive about putting my mum into respite care but I needn't have worried. All the staff made sure mum was very well looked after in all areas. It was originally one week but mum wanted to extend her stay to two weeks! I will have no hesitation in getting respite care whenever needed now. I think mum will become permanent in the near future and this stay has given me confidence in this.
Thank you for your kind review. We are so pleased to see that Mum is enjoying being at Pittsmead Grange and so delighted she has made some lovely friends. She is a wonderful part of our resident community now!
Maybe there is scope for introducing new residents to others in the dining rooms.
Thank you for your review Christopher. We are delighted that you had a positive experience of Pittsmead Grange and welcome your feedback regarding a new resident's dining experience. We will discuss this across the team and look at ways in which we can improve the new resident's experience, particularly when meeting their fellow residents. Thank you!
Sue enjoyed her stay and it gave me some needed relaxation.
A good stay in a good place
Thank you for your lovely review, we are so glad that you were pleased with the stay and hope to see you again soon.
Carers couldn't have been kinder to her.
Wide variety of activities that she could take part in.
Thank you so much for your positive feedback, we are pleased that your Mother had a wonderful experience here at Pittsmead Grange.
Excellent in every way. 5 star treatment & care. I shall return home well on the way to a full recovery from my hip operation. My sincere thanks to all the wonderful & caring staff.
Thank you so much for your lovely review, we are pleased that your stay with us was a positive one, we wish you all the best in your full recovery.
I cannot speak highly enough of the care that my husband is receiving from every member of staff. Every area of his needs are so well taken care of. He is relaxed and happy and feels very safe. I have enjoyed an excellent lunch with him in lovely surroundings. Thank you to everyone.
Thank you for the kind feedback, and we really enjoy caring for your husband.
Very pleased with the care and attention afforded to mum. Pittsmead Grange is very clean and has a calm atmosphere. The staff are all very helpful and interactive. Thank you.
Thank you for such a positive review. We are delighted that your mother has settled in so well and enjoying life at Pittsmead Grange Care Home.
She soon settled in with the wonderful care she received while she was there.
The entertainment was good.
She lived having her hair done in the in-house hairdresser. Also what a lovely bath they gave
Gave her.
Will be using this care home again.
Thank you for such a wonderful review. It was a pleasure looking after her during her stay and we look forward to welcoming her back soon.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 16 December 2025Requires improvement
- CaringGood
- EffectiveRequires improvement
- ResponsiveRequires improvement
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (185) & Events (2)
- 03 Sep 2026
We were delighted to welcome our wonderful barber Richard Hawkes to Pittsmead Grange this week! Our gentlemen residents enjoyed some well-deserved pampering and left looking smart, feeling refreshed and ready...
- 03 Sep 2026
The fun continued throughout the weekend with plenty of activities to keep everyone entertained. Residents enjoyed board games, lively games of dominoes, gentle exercise and lots of friendly competition, laughter...
- 03 Sep 2026
The fun continued throughout the weekend with plenty of activities to keep everyone entertained. Residents enjoyed board games, lively games of dominoes, gentle exercise and lots of friendly competition, laughter...
- 29 Sep 2026Organiser: Barchester Pittsmead Grange Care Home
- 19 Nov 2026Organiser: Barchester Pittsmead Grange Care Home
Awards / Recognitions (37)
- 03 Jul 2026Recipient: Barchester Pittsmead Grange Care Home
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
Accreditations
There are no accreditations posted yet for Barchester Pittsmead Grange Care Home.
Meet the Team (9)

Hello, I'm Rose and I am the Operations Manager, South East & General Manager at Pittsmead Grange. The wonderful team and I look forward to welcoming you into our home.

My name is Aimee, and I am the Deputy Manager at Pittsmead Grange.
I have worked in social care for over 23 years and joined Barchester in 2019 as a Senior Care Assistant. During this time, I developed a wide range of skills and experience, which has enabled me to progress to the role of Care Practitioner, working closely alongside Registered Nurses to deliver high-quality care and support to residents.
Keen to broaden my knowledge and gain experience in different areas of the business, I later joined the administration team. I progressed from Administrative Assistant to Administrator, developing a strong understanding of the operational side of care home management.
Throughout my career, I have remained passionate about providing excellent care and building meaningful relationships with residents and their families. This passion led me to return to a care-focused leadership role, and I am proud to support our team in delivering person-centred care and creating a warm, welcoming environment for everyone at Pittsmead.
As Deputy Manager, I am committed to ensuring the highest standards of care, supporting staff development, and helping residents enjoy the best possible quality of life.

Hello, I'm Anna Lamine, but I prefer to go by Ania.
I have worked in the care sector for over 17 years. I started my journey as a Senior Support Worker before transitioning into care administration, a role I have loved doing for the last 14 years.
I am incredibly excited to work in this beautiful environment alongside such an amazing team.

Hi, My name is Andrew and I am the Head Chef here at Pittsmead Grange. I have worked in the care sector for over 30 years and I am very excited to have now joined one of the most highly respected care providers in the UK.
I do my very best to make every mealtime a home-from-home experience using only fresh ingredients to provide nutritious and tasty meals. Most importantly, sitting and chatting over a cuppa with our residents is undoubtedly the best way to get to know their favourite foods or the things they may well be missing. And my kitchen team will then try to incorporate them into our menus to make the residents feel more at home.

Hello, my name is Nicole and I am the Head Housekeeper here at Pittsmead Grange.
I have been in the care industry for 27 years and I look forward to being a part of this new adventure with my wonderful team. This is a beautiful new home and I will have great pleasure keeping it looking that way for all our residents and their families.

Hello, My name is Ray and I am the Head of Maintenance here at Pittsmead Grange. I am so pleased to be able to work in this luxury setting and I am really looking forward to meeting all our new residents and their loved ones.

Hello, my name is Natasha, and I am a Care Community Manager here at Pittsmead Grange. It brings me great pleasure to be part of the wonderful team here, opening such a fantastic new home. I have worked in the care industry for over 9 years, and I continue to enjoy every day of it. Enriching the lives of our residents is at the heart of all I do, and I pride myself on this.

Hi my name is Julie and I am the Admin Assistant at Pittsmead Grange Care Home. I am based on the reception desk and will be able to help with any questions you have. I enjoy helping others and chatting to residents. I look forward to welcoming you all to our beautiful home.

Sarah Ikhlef is the Home Services Adviser at Pittsmead Grange and the first port of call for families exploring care options for their loved ones. Warm, knowledgeable, and highly approachable, Sarah guides visitors through every step of the journey — from initial enquiries to understanding the services available — ensuring they feel supported, informed, and reassured from the very beginning.
Frequently Asked Questions about Barchester Pittsmead Grange Care Home
What types of Care is Barchester Pittsmead Grange Care Home registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Barchester Pittsmead Grange Care Home have?
There are 50 Single Rooms.
What are the Facilities & Services at Barchester Pittsmead Grange Care Home?
Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Barchester Pittsmead Grange Care Home to the centre of Bromley?
2.1 mile(s) as the crow flies, distance by road may be significantly further.
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