Submit a Review for Northcare Residences, Glasgow
1 Drumby Court, Clarkston, Glasgow, G76 7AR
View full details of Northcare Residences, GlasgowLatest Reviews for Northcare Residences, Glasgow
12 March 2026
It was a big decision for us to move our Mum from another care home, where she had been resident for some years. It has been an extremely positive move for her. In Mum's words, 'Everything is better'. The home has a relaxed atmosphere and is tastefully furbished in a style which reminds Mum of her
own home. It feels more like a quality hotel than a care home. The staff are kind and caring and take time to get to know our Mum and what is important to her. Jordan the Manager is very present and impressively aware of what goes on in the home. Any concerns have been addressed quickly and appropriately by senior staff. Ellie and Jenna are particularly impressive. I've told my children that if I get to the stage when I can no longer look after myself, I would like to live there!
11 February 2026
Despite it being a relatively short time since my sister became a resident, I am delighted at how quickly she has settled in to Northcare Residences. Her room has quickly become her new 'home' thanks, in part, to her being able to have a few of her own possessions with her, which she still
uses on
a daily basis.
There is a calming atmosphere throughout the Home, which is beautifully furnished throughout.
The staff are very caring, supportive and treat my sister with respect at all times.
The Home provides a great variety of Activities so there is something for everyone to enjoy.
The rest of her family and I are relaxed in the knowledge that our sister is being well looked after in Northcare Residences.
30 January 2026
I cannot fault the care that my Dad has received at Drumby. He moved in after having to be hospitalised with the flu and was uable to return to his home. His illness had taken a severe toll on his health and he was a shell of his former self, but with the help and care from EVERYONE at Drumby he is
now thriving. The building itself is a beautiful environment to live in, but it's the people who have made the difference. The management and staff have gone above and beyond to ensure Dad has settled in and have accomodated his specific needs to make his stay the best experience it can be. I can now go back to being his daughter, spending quality time with him in the knowledge that he is safe and happy.
29 January 2026
Where to begin describing the care, standards and environment that Northcare have provided for Mum and Dad - and for me. We had a truly horrific experience with their previous care home leaving us stranded and without care. Northcare stepped in and went above and beyond to help us rehome and settle
them. Many care homes will tell you they accommodate dementia patients without proper training which is not the environment that dementia sufferers should be in. The extra training in dementia support that Northcare have had is so apparent in how considerate, intuitive, understanding and kind the staff are. Very simple things like understanding how to create a really special environment for residents and family has such a positive affect for dementia patients that can last for days. In these moments I get the best of Mum and Dad and we all come away feeling loved and light. My Dad said the other day that he understood that the staff at Northcare were his other family. Mine too. Thank you
17 December 2025
Having had an excellent previous experience with Northcare we were delighted that there was availability for our Aunt (after a lengthy hospital stay) in Northcare Residences.
From the outset our welcome was warm, friendly, professional and informative. Staff have been excellent with any questions
or queries.
After only a month our Aunt has settled in extremely well and I believe this is in no small part to the level of care and support that has been tailored to meet her individual needs. The surroundings and facilities are first class. It's reassuring and comforting to know that as a family our Aunt is in such good hands.
17 December 2025
I have nothing negative to say about this care home. My mother has been with them a number of weeks now and they have consistently excelled in their approach and attention to detail. The setup staff and management all seem to be working as a team to ensure the very best care for their residents.
19 September 2025
We were very fortunate to find a place at Northcare Residences, Glasgow Drumby court for our mother.
The environment is superb and spotless. Staff are friendly, professional and approachable. Always on hand.
Our mum does not have enough mobility to make full use of services and activities, but
she is exceptionally well cared for and her whole family, pets included, are always welcomed by staff and management alike.
18 September 2025
We have some experience of Care Homes in England and found the standard of care and services provided at Northcare Clarkston have been exceptional, as elaborated below, and exceeded those previously encountered:
Introductions to the home were friendly, thorough, immediate and informative. Our
experience proved that all
information given was accurate.
Management and staff demonstrated flexibility without compromising the effective operation of their services.
Information on conditions, programmes and activities was clear.
Staff worked showing patience and empathy.
Standard of catering was exemplary.
High standard of cleanliness throughout.
Security efficient, without being oppressive.
Residents' privacy was ensured and respected.
Bright attractive building with variety of facilities (cinema, bistro, outside seating, etc.) tastefully fitted out to provide a "homely" ambiance (background music, pictures, ornaments, etc)
Wide variety of imaginative activities to interest residents
10 September 2025
My Mum moved into Northcare Residencies followong a stay in hospital. I'm sure, like many others, she was reluctant to embrace her new home. However, all staff, without exception, have made her feel very welcome and encouraged her to participate in the many activities on offer. She is treated
with compassion, understanding and respect at all times and has settled in well. She has a lovely relationship with many of the staff who all go above and beyond to bring a smile. The standard of the care home itself is exceptional and as a family we are delighted with the progress my Mum has made since moving here.
10 September 2025
This was the best experience ever for my husband who was very well looked after. When he came home he was more attentive with things that were going on and just seemed more interested which is great. I'm sure this was all to do with the attention and mixing with others all thanks to Northcare. As
for me as my husbands carer I had a very good break. Can I make a suggestion as it was best I didn't visit it would be good to get some feed back from the care home as it is impossible to get any information from the person with dementia.I would have liked to hear how he past some of his time and if he joined in with others. To finish I am very happy I made the good decision to have the respite and especially to an excellent care home like Northcare and would certainly want to do it again.
04 August 2025
I am extremely impressed with the care that my parent receives. All staff display excellent, people centred skills and values. The way they all interact with my dad is absolutely excellent. I am delighted that he is in this care home.
28 July 2025
I have been very happy with the care my husband has been shown since he went into care. I feel all the staff know him well, exactly how he like his breakfast and all his little foibles. He is very pleased with the food and I am pleased with the cleanliness. He has been encouraged to take part in the
activities.
23 July 2025
Northcare has been exceptional and in their care of my husband, the staff have been extremely caring and nothing has been too much trouble. He arrived at the home in an unsettled way and within a few weeks has become a much calmer and happier person. The home has been extremely welcoming to him and
the family.
07 July 2025
Overall I was very impressed with the care givers but it was frustrating to have to wait each time one needed the bathroom for an extra staff member to come, although I do understand the principle of working in twos. The home itself is immaculately kept, food was fine and overall a pleasant stay for
respite.
20 June 2025
My friend of many years has recently moved into Northcare Residences after a period of time in hospital which he found very difficult, the move has been great. Everyone goes above and beyond to do all they can, the environment is lovely and feels very welcoming and homely.
15 May 2025
My mum moved to Northcare following a lengthy stay at hospital. Since being a resident here her medical condition has greatly improved and staff treat her with dignity, kindness and respect. My mum has built up strong relationships with several of the care team and their knowledge of my mum's
likes/dislikes greatly helps them in settling my mum during periods of restlessness. All the staff throughout the home are friendly and compassionate and allow myself and my sister to have peace of mind that she is being well cared for.
02 May 2025
My Aunt moved into Northcare Residences after a number of weeks in hospital and has settled in well. The home is beautiful throughout and is furnished to a very high standard. Her room is a very good size, is nice and bright and is well appointed with good quality furniture and fittings. The menu is
varied, the food is well presented and enjoyed. The overall standard of cleanliness throughout the building is very impressive. The nursing care team have built up a good relationship with her and I've been impressed with the good communication from them, in addition to the management team who are hands on and keep me well informed. The care is delivered in a friendly and professional way, which she appreciates. The monthly activity list is well organised and gives her a varied selection of activities on a weekly basis. We are pleased with all aspects of Northcare so far.
15 April 2025
Mum has been a resident for four weeks and has settled in well
The ethos of the home is very positive and caring
Staff are well trained and interact well with residents and visitors
Rooms clean and comfortable
08 April 2025
I am very impressed by my relative's new care home. The staff provide exceptional care with kindness and professionalism, making my relative feel safe and well looked after. Communication from management is excellent, keeping me well-informed and involved every step of the way. The environment is
beautiful with well-maintained spaces that create a welcoming atmosphere. The restaurant and first class catering provide an ideal socialising space away from the bedrooms and communal lounges and make visits a very positive experience. Overall, it's a lovely place where my relative feels truly cared for and comfortable.
02 April 2025
Just a quick note to let you know how delighted we are with the level of care Mum has received since she arrived a few weeks ago. Everyone without fail seems happy to go the extra mile, and staff are all so friendly and kind as well as appearing to be extremely capable and professional.
Mum has
been reluctant to become involved in social events etc although we can see signs that she is slowly but surely gaining confidence. Staff gentle encouragement has played a huge part in this and we are delighted with the progress she is making.
We should also point out that we are always made to feel welcome at any time, and we are delighted with all aspects of Northcare so far.
Latest Reviews for Northcare Residences, Glasgow
12 March 2026
It was a big decision for us to move our Mum from another care home, where she had been resident for some years. It has been an extremely positive move for her. In Mum's words, 'Everything is better'. The home has a relaxed atmosphere and is tastefully furbished in a style which reminds Mum of her
own home. It feels more like a quality hotel than a care home. The staff are kind and caring and take time to get to know our Mum and what is important to her. Jordan the Manager is very present and impressively aware of what goes on in the home. Any concerns have been addressed quickly and appropriately by senior staff. Ellie and Jenna are particularly impressive. I've told my children that if I get to the stage when I can no longer look after myself, I would like to live there!
11 February 2026
Despite it being a relatively short time since my sister became a resident, I am delighted at how quickly she has settled in to Northcare Residences. Her room has quickly become her new 'home' thanks, in part, to her being able to have a few of her own possessions with her, which she still
uses on
a daily basis.
There is a calming atmosphere throughout the Home, which is beautifully furnished throughout.
The staff are very caring, supportive and treat my sister with respect at all times.
The Home provides a great variety of Activities so there is something for everyone to enjoy.
The rest of her family and I are relaxed in the knowledge that our sister is being well looked after in Northcare Residences.
30 January 2026
I cannot fault the care that my Dad has received at Drumby. He moved in after having to be hospitalised with the flu and was uable to return to his home. His illness had taken a severe toll on his health and he was a shell of his former self, but with the help and care from EVERYONE at Drumby he is
now thriving. The building itself is a beautiful environment to live in, but it's the people who have made the difference. The management and staff have gone above and beyond to ensure Dad has settled in and have accomodated his specific needs to make his stay the best experience it can be. I can now go back to being his daughter, spending quality time with him in the knowledge that he is safe and happy.
29 January 2026
Where to begin describing the care, standards and environment that Northcare have provided for Mum and Dad - and for me. We had a truly horrific experience with their previous care home leaving us stranded and without care. Northcare stepped in and went above and beyond to help us rehome and settle
them. Many care homes will tell you they accommodate dementia patients without proper training which is not the environment that dementia sufferers should be in. The extra training in dementia support that Northcare have had is so apparent in how considerate, intuitive, understanding and kind the staff are. Very simple things like understanding how to create a really special environment for residents and family has such a positive affect for dementia patients that can last for days. In these moments I get the best of Mum and Dad and we all come away feeling loved and light. My Dad said the other day that he understood that the staff at Northcare were his other family. Mine too. Thank you
17 December 2025
Having had an excellent previous experience with Northcare we were delighted that there was availability for our Aunt (after a lengthy hospital stay) in Northcare Residences.
From the outset our welcome was warm, friendly, professional and informative. Staff have been excellent with any questions
or queries.
After only a month our Aunt has settled in extremely well and I believe this is in no small part to the level of care and support that has been tailored to meet her individual needs. The surroundings and facilities are first class. It's reassuring and comforting to know that as a family our Aunt is in such good hands.
17 December 2025
I have nothing negative to say about this care home. My mother has been with them a number of weeks now and they have consistently excelled in their approach and attention to detail. The setup staff and management all seem to be working as a team to ensure the very best care for their residents.
19 September 2025
We were very fortunate to find a place at Northcare Residences, Glasgow Drumby court for our mother.
The environment is superb and spotless. Staff are friendly, professional and approachable. Always on hand.
Our mum does not have enough mobility to make full use of services and activities, but
she is exceptionally well cared for and her whole family, pets included, are always welcomed by staff and management alike.
18 September 2025
We have some experience of Care Homes in England and found the standard of care and services provided at Northcare Clarkston have been exceptional, as elaborated below, and exceeded those previously encountered:
Introductions to the home were friendly, thorough, immediate and informative. Our
experience proved that all
information given was accurate.
Management and staff demonstrated flexibility without compromising the effective operation of their services.
Information on conditions, programmes and activities was clear.
Staff worked showing patience and empathy.
Standard of catering was exemplary.
High standard of cleanliness throughout.
Security efficient, without being oppressive.
Residents' privacy was ensured and respected.
Bright attractive building with variety of facilities (cinema, bistro, outside seating, etc.) tastefully fitted out to provide a "homely" ambiance (background music, pictures, ornaments, etc)
Wide variety of imaginative activities to interest residents
10 September 2025
My Mum moved into Northcare Residencies followong a stay in hospital. I'm sure, like many others, she was reluctant to embrace her new home. However, all staff, without exception, have made her feel very welcome and encouraged her to participate in the many activities on offer. She is treated
with compassion, understanding and respect at all times and has settled in well. She has a lovely relationship with many of the staff who all go above and beyond to bring a smile. The standard of the care home itself is exceptional and as a family we are delighted with the progress my Mum has made since moving here.
10 September 2025
This was the best experience ever for my husband who was very well looked after. When he came home he was more attentive with things that were going on and just seemed more interested which is great. I'm sure this was all to do with the attention and mixing with others all thanks to Northcare. As
for me as my husbands carer I had a very good break. Can I make a suggestion as it was best I didn't visit it would be good to get some feed back from the care home as it is impossible to get any information from the person with dementia.I would have liked to hear how he past some of his time and if he joined in with others. To finish I am very happy I made the good decision to have the respite and especially to an excellent care home like Northcare and would certainly want to do it again.
04 August 2025
I am extremely impressed with the care that my parent receives. All staff display excellent, people centred skills and values. The way they all interact with my dad is absolutely excellent. I am delighted that he is in this care home.
28 July 2025
I have been very happy with the care my husband has been shown since he went into care. I feel all the staff know him well, exactly how he like his breakfast and all his little foibles. He is very pleased with the food and I am pleased with the cleanliness. He has been encouraged to take part in the
activities.
23 July 2025
Northcare has been exceptional and in their care of my husband, the staff have been extremely caring and nothing has been too much trouble. He arrived at the home in an unsettled way and within a few weeks has become a much calmer and happier person. The home has been extremely welcoming to him and
the family.
07 July 2025
Overall I was very impressed with the care givers but it was frustrating to have to wait each time one needed the bathroom for an extra staff member to come, although I do understand the principle of working in twos. The home itself is immaculately kept, food was fine and overall a pleasant stay for
respite.
20 June 2025
My friend of many years has recently moved into Northcare Residences after a period of time in hospital which he found very difficult, the move has been great. Everyone goes above and beyond to do all they can, the environment is lovely and feels very welcoming and homely.
15 May 2025
My mum moved to Northcare following a lengthy stay at hospital. Since being a resident here her medical condition has greatly improved and staff treat her with dignity, kindness and respect. My mum has built up strong relationships with several of the care team and their knowledge of my mum's
likes/dislikes greatly helps them in settling my mum during periods of restlessness. All the staff throughout the home are friendly and compassionate and allow myself and my sister to have peace of mind that she is being well cared for.
02 May 2025
My Aunt moved into Northcare Residences after a number of weeks in hospital and has settled in well. The home is beautiful throughout and is furnished to a very high standard. Her room is a very good size, is nice and bright and is well appointed with good quality furniture and fittings. The menu is
varied, the food is well presented and enjoyed. The overall standard of cleanliness throughout the building is very impressive. The nursing care team have built up a good relationship with her and I've been impressed with the good communication from them, in addition to the management team who are hands on and keep me well informed. The care is delivered in a friendly and professional way, which she appreciates. The monthly activity list is well organised and gives her a varied selection of activities on a weekly basis. We are pleased with all aspects of Northcare so far.
15 April 2025
Mum has been a resident for four weeks and has settled in well
The ethos of the home is very positive and caring
Staff are well trained and interact well with residents and visitors
Rooms clean and comfortable
08 April 2025
I am very impressed by my relative's new care home. The staff provide exceptional care with kindness and professionalism, making my relative feel safe and well looked after. Communication from management is excellent, keeping me well-informed and involved every step of the way. The environment is
beautiful with well-maintained spaces that create a welcoming atmosphere. The restaurant and first class catering provide an ideal socialising space away from the bedrooms and communal lounges and make visits a very positive experience. Overall, it's a lovely place where my relative feels truly cared for and comfortable.
02 April 2025
Just a quick note to let you know how delighted we are with the level of care Mum has received since she arrived a few weeks ago. Everyone without fail seems happy to go the extra mile, and staff are all so friendly and kind as well as appearing to be extremely capable and professional.
Mum has
been reluctant to become involved in social events etc although we can see signs that she is slowly but surely gaining confidence. Staff gentle encouragement has played a huge part in this and we are delighted with the progress she is making.
We should also point out that we are always made to feel welcome at any time, and we are delighted with all aspects of Northcare so far.