The care home is absolutely beautiful, very well-appointed, with a calm and very well-run atmosphere. The level of care is exceptional, with Mum checked on every hour during the night. Currently, I am visiting Mum, who is completing various customer finance information forms, which at first appear
to be complicated, but I'm beginning to understand the process. A property company appears to be used by Barchester to determine the market value of Mum's property, which may conflict with the estate agent's evaluation. The property must be sold at the market validation. I'm not sure how this aspect of the process will be resolved, but other than that, we as a family wouldn't want Mum to be anywhere else.
12 January 2026
Overall a good experience. Minor problem with door, nothing else. Staff very good.
08 December 2025
We have been very impressed with the care, kindness and professionalism of the team at Bayleaf since my Dad moved in. This has been extended to us as family, and we know that Dad is being very well looked after.
08 December 2025
Bayleaf care home has honestly been a life line for my family. My dad first came here for respite care and then went to live independantly at a retirement village. When he found this too much to cope with we were thrilled that Bayleaf could accomodate him permanently. In just 4 weeks he has improved
massively and is so well cared for. The staff are wonderful and cannot do enough for him. It's safe to say both my dad and my family are very happy.
18 November 2025
We contacted Bayleaf regarding respite care for my brother-in-law and had the most amazing experience totally not what I expected at all. From the first contact with reception to when he left was amazing. They quickly expedited his arrival and he was in within a couple of days, they arranged the
day of of coming in to meet our needs,
The welcome and care he received was amazing. The staff were very attentive and interacted with him. He was very touched that they always remembered the name of his dog which means so much to him.
The variety and selection of Meals were fabulous. I even got to sample a lunchtime meal.
The café area is lovely area to use whilst visiting members of family and was enjoyed by my family also
His stay was only for a week as an introduction to Life at Bayleaf, but he will definitely be returning as and when needed with a view to becoming a resident full-time.
The staff at Bayleaf made us feel at ease with the whole situation many thanks to everyone
16 October 2025
Dad moved into Bayleaf after a stroke in April. The care he receives is excellent and as a family we are grateful to know he is being well cared for. All
The staff are caring and often make Dad laugh. I never thought we would be able to go out as a family but Bayleaf has made this possible going
out for trips in the minibus with Dad in his wheelchair. Bayleaf has been a great find and we appreciate all they do.
14 October 2025
After a life changing event, we unfortunately came to the realisation that dad would not be able to go back to his home. Having searched for his new forever home we decided upon Bayleaf. Since he has become a resident, he has been met with nothing but the highest standards of care. All members of
staff, without exception, are kind, caring and compassionate. We are made to feel like part of their family too!
Being a traditional eater, chef Stephan has adapted the menu choice and provided food he enjoys.
To our surprise, he has taken part in and enjoyed trips out in the minibus. It is great that relatives are invited along to take part and be involved outside of the home.
After a stressful few months visiting dad to ensure he has eaten and has been looked after, we are now visiting to spend quality time with him knowing he is well looked after if we are not there.
25 September 2025
My Dad is currently a resident living here.
It's a beautiful, caring, safe place to live.
My Dad is very happy living here the staff are wonderful and attentive to all his needs.
11 September 2025
We really enjoyed Dads respite stay at Bayleaf.
Everyone was really caring and helpful and really supported Dad well. A great place. He has enjoyed the stay.
Great food as well. Dad always commented on the food standart.
Sorry to be leaving! Thankyou for everything.
04 September 2025
I visited Bayleaf prior to opening with a view to moving a friend there. I was so impressed: The decor was impressive and was obviously thought out with great care. The bedrooms and ensuites all a good site and the views from the rooms are all good. Everything was in place to deal with anyone from
independent clients to clients with high dependency needs.
The staff were very impressive, everyone appears to be highly trained, they are friendly, thoughtful and show a high level of care provision; from the carers to the chef and associated staff. I could not recommend them more highly. Thank you.
26 August 2025
A wonderfully appointed care home. All the staff are very friendly, incredibly helpful & very caring.
26 August 2025
Lovely place, luxury & very homely
Wonderful staff, I have every confidence residents will be very well looked after her, because nothing is too much trouble.
11 August 2025
From first entering Bayleaf I have experienced total friendly help in all aspects of care and great consideration. All staff are a credit to your organisation and could not be more helpfull. Rooms are set out very well. Adjustable beds excelent. Gardens good and easy to walk around even with a
frame. Outings interesting. All round a very good place to be.
08 August 2025
I spent 2 weeks respite care at Bayleaf whilst my wife had a holiday. I was welcomed with open arms by all the management and staff. I felt totally at home throughout my stay and all my care was met with thought and respect. It was thoughtful to make it possible for me to have a double bed which I
am used to at home. My beautiful room led straight out into the garden where I could sit comfortably to enjoy the great weather. I hope I may be allowed to stay again at Bay Leaf Care Home.
20 June 2025
Lovely stylish home.Welcome flowers and fruit in bedroom.All staff friendly and informative.Happy to welcome young children and so very thoughtful book that my grandson enjoyed looking at pictures.Daily feedback how mum is settling in
Latest Reviews for Barchester Bayleaf Care Home
12 January 2026
The care home is absolutely beautiful, very well-appointed, with a calm and very well-run atmosphere. The level of care is exceptional, with Mum checked on every hour during the night. Currently, I am visiting Mum, who is completing various customer finance information forms, which at first appear
to be complicated, but I'm beginning to understand the process. A property company appears to be used by Barchester to determine the market value of Mum's property, which may conflict with the estate agent's evaluation. The property must be sold at the market validation. I'm not sure how this aspect of the process will be resolved, but other than that, we as a family wouldn't want Mum to be anywhere else.
12 January 2026
Overall a good experience. Minor problem with door, nothing else. Staff very good.
08 December 2025
We have been very impressed with the care, kindness and professionalism of the team at Bayleaf since my Dad moved in. This has been extended to us as family, and we know that Dad is being very well looked after.
08 December 2025
Bayleaf care home has honestly been a life line for my family. My dad first came here for respite care and then went to live independantly at a retirement village. When he found this too much to cope with we were thrilled that Bayleaf could accomodate him permanently. In just 4 weeks he has improved
massively and is so well cared for. The staff are wonderful and cannot do enough for him. It's safe to say both my dad and my family are very happy.
18 November 2025
We contacted Bayleaf regarding respite care for my brother-in-law and had the most amazing experience totally not what I expected at all. From the first contact with reception to when he left was amazing. They quickly expedited his arrival and he was in within a couple of days, they arranged the
day of of coming in to meet our needs,
The welcome and care he received was amazing. The staff were very attentive and interacted with him. He was very touched that they always remembered the name of his dog which means so much to him.
The variety and selection of Meals were fabulous. I even got to sample a lunchtime meal.
The café area is lovely area to use whilst visiting members of family and was enjoyed by my family also
His stay was only for a week as an introduction to Life at Bayleaf, but he will definitely be returning as and when needed with a view to becoming a resident full-time.
The staff at Bayleaf made us feel at ease with the whole situation many thanks to everyone
16 October 2025
Dad moved into Bayleaf after a stroke in April. The care he receives is excellent and as a family we are grateful to know he is being well cared for. All
The staff are caring and often make Dad laugh. I never thought we would be able to go out as a family but Bayleaf has made this possible going
out for trips in the minibus with Dad in his wheelchair. Bayleaf has been a great find and we appreciate all they do.
14 October 2025
After a life changing event, we unfortunately came to the realisation that dad would not be able to go back to his home. Having searched for his new forever home we decided upon Bayleaf. Since he has become a resident, he has been met with nothing but the highest standards of care. All members of
staff, without exception, are kind, caring and compassionate. We are made to feel like part of their family too!
Being a traditional eater, chef Stephan has adapted the menu choice and provided food he enjoys.
To our surprise, he has taken part in and enjoyed trips out in the minibus. It is great that relatives are invited along to take part and be involved outside of the home.
After a stressful few months visiting dad to ensure he has eaten and has been looked after, we are now visiting to spend quality time with him knowing he is well looked after if we are not there.
25 September 2025
My Dad is currently a resident living here.
It's a beautiful, caring, safe place to live.
My Dad is very happy living here the staff are wonderful and attentive to all his needs.
11 September 2025
We really enjoyed Dads respite stay at Bayleaf.
Everyone was really caring and helpful and really supported Dad well. A great place. He has enjoyed the stay.
Great food as well. Dad always commented on the food standart.
Sorry to be leaving! Thankyou for everything.
04 September 2025
I visited Bayleaf prior to opening with a view to moving a friend there. I was so impressed: The decor was impressive and was obviously thought out with great care. The bedrooms and ensuites all a good site and the views from the rooms are all good. Everything was in place to deal with anyone from
independent clients to clients with high dependency needs.
The staff were very impressive, everyone appears to be highly trained, they are friendly, thoughtful and show a high level of care provision; from the carers to the chef and associated staff. I could not recommend them more highly. Thank you.
26 August 2025
A wonderfully appointed care home. All the staff are very friendly, incredibly helpful & very caring.
26 August 2025
Lovely place, luxury & very homely
Wonderful staff, I have every confidence residents will be very well looked after her, because nothing is too much trouble.
11 August 2025
From first entering Bayleaf I have experienced total friendly help in all aspects of care and great consideration. All staff are a credit to your organisation and could not be more helpfull. Rooms are set out very well. Adjustable beds excelent. Gardens good and easy to walk around even with a
frame. Outings interesting. All round a very good place to be.
08 August 2025
I spent 2 weeks respite care at Bayleaf whilst my wife had a holiday. I was welcomed with open arms by all the management and staff. I felt totally at home throughout my stay and all my care was met with thought and respect. It was thoughtful to make it possible for me to have a double bed which I
am used to at home. My beautiful room led straight out into the garden where I could sit comfortably to enjoy the great weather. I hope I may be allowed to stay again at Bay Leaf Care Home.
20 June 2025
Lovely stylish home.Welcome flowers and fruit in bedroom.All staff friendly and informative.Happy to welcome young children and so very thoughtful book that my grandson enjoyed looking at pictures.Daily feedback how mum is settling in