Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Laurel Place

stars
stars 04 December 2025
Laurel Place is a new building, opened Jan 2025 and is spotlessly clean. The colour scheme is calming and restful. After visiting over a short period of time, it was obvious the staff were the prize asset for the home. Brilliant!
Review from Robert T (Husband of Resident/Service User)
stars
stars 25 November 2025
I have been impressed by the way that my nephew has settled into the accommodation, much of which is due to the time that staff are spending with him. This has been a significant contrast to previous placements, whether its hospital or other supported housing, where he has had to compete to for attention and where, at times he's been restricted. I have known him for 35 yeras.
Review from Joy L (Relative of Resident/Service User)