Submit a Review for Potter House Care Home
103 Highfield Road, Yeovil, BA21 4RJ
View Full Details of Potter House Care HomeLatest Reviews for Potter House Care Home
15 September 2025
As a family we made the decision to place a family member into the care of Potter house. We had an initial tour with a staff member and she was extremely helpful, giving us all the relevant details and making us feel very comfortable with the care our relative was going to receive. The manager has also been a huge help to our family as it's been difficult with other family members living overseas, and has gone out of his way to ensure our relative is happy and settled and keeps regular communication with family. The home itself is beautiful, very well maintained. All of the staff are lovely and friendly, cannot do enough for the residents or the families who visit. We love that the home encourages social activities not only for the residents but also for their families to join, it's just a lovely touch. Cakes are also usually 10/10. And also a special mention to another staff member, he is helpful and happy whenever we visit and so friendly always! Would highly recommended potter house!
01 September 2025
Coming to visit our old friend for a second time we were again struck by the cleanliness and arrangements and hospitality of the staff. The gardens however were very disappointing everything wanted a through watering. To walk around and see everything looking so sad cannot be good experience. Such a sad waste of time and money to plant up what were beds with great potential is such a shame. Other than that we were so pleased to see our friends so taken care of.
29 August 2025
My stepfather came to Potter House after a spell in hospital. He received a warm welcome and staff helped him to settle. We are always welcomed when we visit and feel at ease to ask about him as well as any questions that we have. We know that he is being well cared for and his needs met.
22 August 2025
My husband was well looked after. The staff were very patient and I can't praise them enough. Facilities very clean and spacious. Eating areas not confined to one place with plenty of space to walk around.
19 August 2025
My son and daughter were looking for me to have a couple of weeks' respite, and as soon as they found Potters, that was the place to be. I spent 2 weeks in there, and it was out of this world. Everything was spotless and very clean. As for the staff, I can't thank them enough, they were superb, kind, helpful, friendly, they were fantastic. I would recommend Potters to everyone, and if the time arose, I would be back there in a shot. Many, many thanks to everyone.
09 July 2025
Potter House helped me find my feet following an operation. A huge thank you for helping my transition home. The staff, food, games and rooms are fantastic! I cannot thank you enough!
03 July 2025
Very good, brand new immaculate. Very helpful obliging staff who kept in touch with me.
30 June 2025
I cannot recommend the staff at Potter House highly enough, they are ABSOLUTLEY FANTASTIC in every respect. My dad is receiving the very best dementia care from all the team, me and my family cannot thank them enough. Every single member of staff that we have met are knowledgeable , attentive and caring, we have even seen dad enjoy himself to a level pre his dementia. The home is extremely well managed, the care is second to none and the food, from what dad tells me is better than in a 5 star hotel!! The premises are very well appointed and luxurious with every care taken in the design and decoration to help people suffering from dementia. The team at Potter House consistently go above and beyond in providing care and support for dad and are always proactive in keeping us informed of things. Everything they do is with a smile on their face and with the utmost consideration for my dad and the family's feelings. Potter House and its staff are "Simply the Best" Thank you everyone!!
16 June 2025
I could not be more grateful to all the staff at Potter House who have made my mum feel so welcome. I truly believe she is receiving the best care, her every need is catered to and the staff go above and beyond for anything she needs! The chefs are amazing and serve the most delicious food, she often has manicures and pedicures, she has her hair done every week in the salon and gets to go out every day down to the shop for her morning paper! She's been to a show, taken for an eye test and her Drs nothing is too much trouble! Would highly recommend Potter House to anyone looking for full time care. It is nicer than some 5 star hotels I've stayed in with lovely grounds and gardens.
12 June 2025
Thank you for really looking after me at Potters House. The staff were lovely and looked after me very well. Lovely stay I had, would recommend.
29 May 2025
My father was in respite for 2 weeks. Whilst he was there he was extremely well cared for. The staff and management were friendly and compassionate to his needs and nothing was too much trouble. He thoroughly enjoyed his stay and the food was "superb". The home itself is beautifully laid out and the rooms are spacious and clean.
21 May 2025
Thank you for looking after me so well during my stay.
13 May 2025
My first visit to Potter House and can only describe the home as absolutely amazing with such friendly staff who wouldn't be happy there.
12 May 2025
I was anxious coming into a care home but the staff have really looked after me, the food is fantastic and the manager is very present. It feels like home. Thank you Potter Home!
Latest Reviews for Potter House Care Home
15 September 2025
As a family we made the decision to place a family member into the care of Potter house. We had an initial tour with a staff member and she was extremely helpful, giving us all the relevant details and making us feel very comfortable with the care our relative was going to receive. The manager has also been a huge help to our family as it's been difficult with other family members living overseas, and has gone out of his way to ensure our relative is happy and settled and keeps regular communication with family. The home itself is beautiful, very well maintained. All of the staff are lovely and friendly, cannot do enough for the residents or the families who visit. We love that the home encourages social activities not only for the residents but also for their families to join, it's just a lovely touch. Cakes are also usually 10/10. And also a special mention to another staff member, he is helpful and happy whenever we visit and so friendly always! Would highly recommended potter house!
01 September 2025
Coming to visit our old friend for a second time we were again struck by the cleanliness and arrangements and hospitality of the staff. The gardens however were very disappointing everything wanted a through watering. To walk around and see everything looking so sad cannot be good experience. Such a sad waste of time and money to plant up what were beds with great potential is such a shame. Other than that we were so pleased to see our friends so taken care of.
29 August 2025
My stepfather came to Potter House after a spell in hospital. He received a warm welcome and staff helped him to settle. We are always welcomed when we visit and feel at ease to ask about him as well as any questions that we have. We know that he is being well cared for and his needs met.
22 August 2025
My husband was well looked after. The staff were very patient and I can't praise them enough. Facilities very clean and spacious. Eating areas not confined to one place with plenty of space to walk around.
19 August 2025
My son and daughter were looking for me to have a couple of weeks' respite, and as soon as they found Potters, that was the place to be. I spent 2 weeks in there, and it was out of this world. Everything was spotless and very clean. As for the staff, I can't thank them enough, they were superb, kind, helpful, friendly, they were fantastic. I would recommend Potters to everyone, and if the time arose, I would be back there in a shot. Many, many thanks to everyone.
09 July 2025
Potter House helped me find my feet following an operation. A huge thank you for helping my transition home. The staff, food, games and rooms are fantastic! I cannot thank you enough!
03 July 2025
Very good, brand new immaculate. Very helpful obliging staff who kept in touch with me.
30 June 2025
I cannot recommend the staff at Potter House highly enough, they are ABSOLUTLEY FANTASTIC in every respect. My dad is receiving the very best dementia care from all the team, me and my family cannot thank them enough. Every single member of staff that we have met are knowledgeable , attentive and caring, we have even seen dad enjoy himself to a level pre his dementia. The home is extremely well managed, the care is second to none and the food, from what dad tells me is better than in a 5 star hotel!! The premises are very well appointed and luxurious with every care taken in the design and decoration to help people suffering from dementia. The team at Potter House consistently go above and beyond in providing care and support for dad and are always proactive in keeping us informed of things. Everything they do is with a smile on their face and with the utmost consideration for my dad and the family's feelings. Potter House and its staff are "Simply the Best" Thank you everyone!!
16 June 2025
I could not be more grateful to all the staff at Potter House who have made my mum feel so welcome. I truly believe she is receiving the best care, her every need is catered to and the staff go above and beyond for anything she needs! The chefs are amazing and serve the most delicious food, she often has manicures and pedicures, she has her hair done every week in the salon and gets to go out every day down to the shop for her morning paper! She's been to a show, taken for an eye test and her Drs nothing is too much trouble! Would highly recommend Potter House to anyone looking for full time care. It is nicer than some 5 star hotels I've stayed in with lovely grounds and gardens.
12 June 2025
Thank you for really looking after me at Potters House. The staff were lovely and looked after me very well. Lovely stay I had, would recommend.
29 May 2025
My father was in respite for 2 weeks. Whilst he was there he was extremely well cared for. The staff and management were friendly and compassionate to his needs and nothing was too much trouble. He thoroughly enjoyed his stay and the food was "superb". The home itself is beautifully laid out and the rooms are spacious and clean.
21 May 2025
Thank you for looking after me so well during my stay.
13 May 2025
My first visit to Potter House and can only describe the home as absolutely amazing with such friendly staff who wouldn't be happy there.
12 May 2025
I was anxious coming into a care home but the staff have really looked after me, the food is fantastic and the manager is very present. It feels like home. Thank you Potter Home!