At Oyster Care Homes, Everything is Included – One Simple Fee
Choosing a care home is a big decision, and we believe it should be as stress-free as possible. That’s why at Oyster Care Homes, we offer one inclusive fee.
Here’s what’s included:
Tailored Care – Personalised support that adapts to changing needs, ensuring comfort and security at all times.
A Place to Call Home – Spacious, beautifully designed en-suite rooms for privacy and relaxation.
Delicious, Chef-Prepared Meals – Nutritious and varied menus, catering to all dietary needs and personal preferences.
Vibrant Lifestyle & Activities – A packed calendar of events and entertainment, led by our dedicated lifestyle team.
Well-being Services – Regular visits from professional hairdressers and chiropodists to keep residents feeling their best.
Our all-inclusive approach gives peace of mind to residents and their families, allowing them to focus on what truly matters - quality time together.
These prices are only a guideline, please contact Potter House Care Home to find out the exact price for your requirements.
No visiting restrictions. Booking in advance is not necessary.
Parking available on site and electric charging points
Potter House Care Home has a Review Score of 9.9 (9.926) out of 10, based on 14 reviews in the last 2 years.
Over all time Potter House Care Home has 14 reviews.
5.0 out of 5
Thank you ever so much for your glowing review! We are so pleased that you and your loved one is happy with the care and support provided by Potter House. We pride ourselves on providing holistic care which takes into account looking after family members too. It is a pleasure looking after your loved one and we are thrilled to be able to connect family members via the use of technology. I will share your review with the team. We look forward to seeing you all again soon.
4.0 out of 5
Thank you for your wonderful review of potter house and we are pleased to hear your experiences have been pleasant.We take great pride in our home and gardens and unfortunately with shortage of rain we have been unable to maintain the garden as well as we would have liked. Going forwards are lucky to have water butts, in house maintenance and new gardeners to support with the upkeep of the gardens. We strive for being economically friendly and try and reuse water where we can. The care for our residents, home and community is of upmost importance and we take your comments onboard.
5.0 out of 5
Thank you for taking the time to leave us a wonderful review. We are so pleased you are happy with your stepfathers stay and that this care is extended to yourself when you visit. It is a pleasure looking after your stepfather. I will share your review with the team and look forward to seeing you again soon.
5.0 out of 5
Thank you for such a glowing review, we are so pleased you are happy with how your husband stays have been. You are both more than welcome at any time. I will pass your review onto the team.
5.0 out of 5
Thank you for your glowing review, we are thrilled to hear you enjoyed your respite stay and would consider coming back in the future! You are always more than welcome! We hold very high standards and expectations and we are glad that these were met during your stay! We wish you all the best and I will share your review with the team.
5.0 out of 5
Thank you for taking the time to leave us a review, we are so pleased you enjoyed your stay with us! It was a delight to look after you. Wishing you all the best and hope to see you again in the future.
5.0 out of 5
Thank you very much for your review for Potter House, I am pleased to hear your experience with us was a positive one. Dad was a pleasure to have and we wish you al the best. I will share your review with the team.
5.0 out of 5
Thank you so much for your extremely kind review of potter house and its staff. I am so pleased to hear how highly you and dad think of the home and he is a delight to look after! We believe he is enjoying every minute of his time here and is enjoying the activities and trips he is partaking in! We are so pleased you also enjoy your visits here and your kind words mean the world to me, and i will share this with the team. Thank you again for your support and trust.
5.0 out of 5
Thank you so much for such a kind and heartfelt review of Potter House; we are very happy your mum chose to come and stay with us, we are privileged to be making her life more enjoyable. We are truly delighted that you are happy with the care and support that your mother receives. It is our aim to provide the best possible quality of care which caters to their every need, including being part of the community. I will share your feedback with the team.
5.0 out of 5
Thank you so much for your review, it was a pleasure having you here with us. I will share your feedback with the team.
5.0 out of 5
Thank you so much for taking the time to send in your kind review of Potter House, we are so pleased that you and your father had a pleasant 2 weeks stay with us. We are also pleased he was able to join us for our grand opening celebrations. We are also so pleased you thought the food was superb and compliments will be sent to the chef. I will pass your compliments onto the team here at Potter House Care Home and we hope to see you both again in the future.
5.0 out of 5
Thank you for your kind review, we are so pleased you enjoyed your stay with us! You are welcome back anytime! I will share your review with the team.
5.0 out of 5
We are so pleased you had a pleasant visit and was looked after by the staff. Thank you for such a kind review. I will share this with the team.
5.0 out of 5
I'm so pleased to hear that you feel Potter House is like home and that the staff look after you well. I will pass your comment along to the team.
The Review Score of 9.9 (9.926) out of 10 for Potter House Care Home is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
Please contact us for latest vacancies.
Callum has dedicated 13 years to the care sector, starting his journey at the young age of 15 when he discovered his passion for the job. Over the years, he has managed two care homes, successfully turning one around in terms of its CQC rating. By the age of 22, Callum had progressed to Deputy Manager and, at 24, became a Registered Manager. He has led both a 23-bedded turnaround home and a 46-bedded home, gaining extensive experience in elderly and dementia care.
Callum holds qualifications in health and social care at levels 2, 3, 5, and 6 and is currently completing a master’s degree in healthcare management. His passion for delivering high-quality care is evident in his leadership style, which focuses on empowering his team, being visible and approachable to staff, residents, and families, and upholding the belief that “the standards you walk by are the standards you accept.”
With a vision to inspire his team to provide outstanding care, Callum is committed to making Potter House a safe haven for all and an integral part of the community.
With over 16 years of experience in health and social care, Emily brings a wealth of expertise, dedication, and heart to her role. Her career began in nursing homes, where she built a strong foundation in delivering compassionate, person-centred care.
Emily holds a Level 5 qualification in Leadership and Management and has successfully supported two care homes as an Interim Manager. She’s passionate about leading and supporting her team to deliver high-quality care and takes a particular interest in all things medication-related—always ensuring best practices and resident wellbeing are top priority.
Outside of work, Emily enjoys travelling, spending time with family and friends, and staying active at the gym.
We feel incredibly lucky to have Emily as part of the team and are excited for the future of Potter House under her leadership as we continue to grow and build something truly special.
Jess brings a strong background in administration across various sectors, including her role as a Reception Supervisor in a busy GP surgery in Aberdeenshire. Her experience in healthcare, combined with her time as a student nurse, gives her a deeper understanding of the care and support residents need at Potter House.
Originally from a rural village in Aberdeenshire, Jess relocated to Yeovil in April 2024 with her partner, who serves in the military. She has quickly become an integral part of the Potter House team, ensuring residents, families, and visitors feel welcomed and supported from the moment they arrive.
Outside of work, Jess enjoys spending time with her two beloved cats, Beef and Steve (both girls!), often taking them on camping adventures. She also has a passion for languages and has been self-studying Italian and Russian for several years, with aspirations of one day completing a degree in languages.
Lucas has over five years of hands-on experience in the care sector. His passion for supporting others started early—growing up helping family members with disabilities gave him a strong sense of empathy and purpose.
Lucas holds a foundation degree in Public Services and a bachelor’s degree in Health and Social Care. Lucas focuses on making sure residents are treated as individuals—encouraging their independence and giving them space to be themselves.
Originally from Weymouth, Dorset, Lucas brings a mix of personal experience, professional training, and a calm, caring approach to his work. Outside of care, he enjoys producing music, going to festivals, and spending time with friends and family.
Carol lives locally in Yeovil and enjoys walking to work each day. She’s a proud mum of three and grandmother to four, and her dedication and positive attitude have made her a valued member of our team since day one.
Having started with us as a housekeeper, Carol’s consistent hard work, attention to detail, and genuine care for both residents and colleagues led to her well-deserved promotion. She takes great pride in her work and loves being part of the Potter House family — a place she describes as beautiful, welcoming, and supportive.
With a great work-life balance and a fantastic team around her, Carol is looking forward to leading our housekeeping department with the same passion and commitment she’s always shown.
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