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Care Homes Owned by Crystal Care Collection

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9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Crystal Care Collection
Crystal Care Collection has a trained team offering a welcoming home where care home residents feel valued, respected, and supported.

The care home operator offers residential, dementia and respite care.

Crystal Care provides a safe environment where residents can thrive and enjoy the highest standard of care.

Crystal Care Collection Locations (28)

 - Browse 28 Care Homes owned by Crystal Care Collection
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Dale Brook
Derby Road, Clay Cross, Chesterfield S45 9AG 
10 21 reviews
Dale Brook, Chesterfield, Derbyshire
"Mum went to stay in Dale Brook for 2 weeks respite while I went away. So impressed with everything. Mum enjoyed her stay and will be back…"   Read all 21 reviews
  • from £1,395 / week
  • 66 Rooms
Location Type Care Home

Dale Brook Care Home sits on the outskirts of historic Chesterfield, offering the ideal blend of a vibrant market town atmosphere and the peaceful beauty of the Derbyshire countryside. The home ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Bradshaw Lodge
Shripney Road, Bognor Regis PO22 9PA 
10 21 reviews
Bradshaw Lodge, Bognor Regis, West Sussex
"A truly wonderful caring environment. All staff are friendly and so helpful, and nothing is too much trouble. Everything so clean. I feel…"   Read all 21 reviews
  • from £1,575 / week
  • 66 Rooms
Location Type Care Home

Bradshaw Lodge in Bognor Regis is a care home created to offer comfort, connection, and exceptional quality of life. This 66-bed home combines professional care with the relaxed charm of the ... Read more

Older Person Care Respite Care
  • Residential Care
  • Dementia Residential Care
Copperfield Court
Northwood Road, Broadstairs CT10 2NH 
9.9 47 reviews
Copperfield Court, Broadstairs, Kent
"We are wanting to say a big thank you to all the staff at Copperfield Court. Although not there for very long they were nothing but…"   Read all 47 reviews
  • from £1,595 / week
  • 66 Rooms
Location Type Care Home

Copperfield Court is a fantastic residential and dementia care home offering both exceptional care and a vibrant community experience in the heart of Broadstairs. The blend of modern amenities and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Stowe Mount
Scotch Orchard, Lichfield WS13 6DE 
9.9 30 reviews
Stowe Mount, Lichfield, Staffordshire
"We moved mum into this excellent care home recently following a disappointing experience at another Lichfield care home. From the moment we…"   Read all 30 reviews
  • from £1,545 / week
  • 66 Rooms
Location Type Care Home

Stowe Mount Care Home, in the heart of Lichfield, blends contemporary comfort with a warm, welcoming atmosphere. Purpose built with light filled spaces and thoughtfully designed interiors, it ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Rownhams Manor
Harrison Way, Rownhams, Southampton SO16 8NG 
9.9 28 reviews
Rownhams Manor, Southampton, Hampshire
"Mum had resisted moving from her home to residential care but came to realise she needed the extra support. She couldn't have been happier…"   Read all 28 reviews
  • from £1,595 / week
  • 66 Rooms
Location Type Care Home

Rownhams Manor is a luxury 66 bedded residential care home situated in Rownhams Village, on the northwest outskirts of Southampton. While being close to local amenities and transport links, the home ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Potter House Care Home
103 Highfield Road, Yeovil BA21 4RJ 
9.9 21 reviews
Potter House Care Home, Yeovil, Somerset
"Hayley was very professional and keeps the building and reception. Very good communication and friendly.…"   Read all 21 reviews
  • from £1,425 / week
  • 66 Rooms
Location Type Care Home

Potter House Care Home has been designed to feel comfortable, safe, and welcoming, with a strong focus on person-centred care. Residents can choose from ensuite Deluxe bedrooms or Deluxe Premium ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Arplemere
Fortress Boulevard, Great Sankey, Warrington WA5 3ZH 
9.9 15 reviews
Arplemere, Warrington, Cheshire
"Visited a friend on Thursday. Very impressed with the building, decor and most of all the staff, they were all friendly, helpful, and kind.…"   Read all 15 reviews
  • from £1,495 / week
  • 66 Rooms
Location Type Care Home

Arplemere Care Home, nestled on Fortress Boulevard, is a residential home, which opened in November 2025. Arplemere has 66 beautifully furnished ensuite bedrooms for privacy and relaxation and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Somer Valley House
Silver Street, Midsomer Norton, Radstock BA3 2UD 
9.8 25 reviews
Somer Valley House, Radstock, Bath & North East Somerset
"My 90 year old mother has recently completed a 28 day respite stay here. The care has been exceptional. Nothing has been too much…"   Read all 25 reviews
  • from £1,650 / week
  • 66 Rooms
Location Type Care Home

Somer Valley House is in Midsomer Norton, a vibrant historic town in Somerset. It offers residential and dementia care for up to 66 people. Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Furze Field Manor
4 Dunnock Lane, Sayers Common, Hassocks BN6 9EQ 
9.8 43 reviews
Furze Field Manor, Hassocks, West Sussex
"To helping my Mum understand a stay at Furze Field would be beneficial right through to assisting her moving in, settling, encouraging and…"   Read all 43 reviews
  • from £1,625 / week
  • 66 Rooms
Location Type Care Home

For those seeking high quality residential and dementia care, Furze Field Manor offers this in a serene and picturesque environment. The combination of personalised care, modern amenities, and the ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Lake View Lodge
Limeburners Drive, Halling, Rochester ME2 1FG 
9.8 14 reviews
Lake View Lodge, Rochester, Kent
"The upbeat attitude shown by the staff clearly impacts the residents who appear to respond in a positive way.…"   Read all 14 reviews
  • from £1,550 / week
  • 66 Rooms
Location Type Care Home

Discover exceptional care at Lake View Lodge, a modern residential care home situated in the peaceful village of Halling, Kent. Dedicated to delivering outstanding care throughout Rochester and the ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Collington Park Lodge
Collington Lane East, Bexhill-on-Sea TN39 3RJ 
9.8 14 reviews
Collington Park Lodge, Bexhill-on-Sea, East Sussex
"My aunt has settled into her new surrounding, mainly due to the help and patience from all the staff who cannot be more halpfull, as a…"   Read all 14 reviews
  • from £1,575 / week
  • 66 Rooms
Location Type Care Home

This care home in Bexhill-on-Sea is designed to provide exceptional residential and dementia care. The home offers a warm, welcoming environment where residents can feel safe, comfortable, and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Middleshaw Hills
Whalley Road, Barrow, Clitheroe BB7 9GB 
9.8 15 reviews
Middleshaw Hills, Clitheroe, Lancashire
"My experience of Middleshaw Hill is a very positive one. They have been so supportive and understanding of mum's needs and our family. It…"   Read all 15 reviews
  • from £1,495 / week
  • 66 Rooms
Location Type Care Home

Middleshaw Hills Care Home in Clitheroe offers luxury residential, dementia, and respite care. Middleshaw Hills incorporates sustainable features such as eco-friendly technologies and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Woodland View Lodge
Dutchbarn Lane, Exeter EX2 7PW 
9.7 12 reviews
Woodland View Lodge, Exeter, Devon
"Absolutely wonderful experience visiting my nan today. We had a great time with the musical experience of Violins! It was so nice to see…"   Read all 12 reviews
  • from £1,650 / week
  • 66 Rooms
Location Type Care Home

A brand-new, purpose-built care home in Topsham opening in September 2025. Designed to provide exceptional residential and dementia care, the home offers a warm, welcoming environment where residents ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Tudor House
Cleve Wood Road, Thornbury, Bristol BS35 2GA 
9.7 13 reviews
Tudor House, Bristol, South Gloucestershire
"My grandmother has recently been a resident of Tudor Lodge for respite. I have been blown away by the standard of care she has received…"   Read all 13 reviews
  • from £1,625 / week
  • 66 Rooms
Location Type Care Home

Tudor House is a brand-new residential care home, located in the charming market town of Thornbury, near Bristol. There’s no belief in add-ons or extras, just a commitment to doing things ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Gillingham Grange
Furnham Road, Chard TA20 1BE 
9.4 10 reviews
Gillingham Grange, Chard, Somerset
"This lovely home has been designed for the safety and comfort of the residents - outside pathways and carpets easy to walk and push frames…"   Read all 10 reviews
  • from £1,550 / week
  • 66 Rooms
Location Type Care Home

Gillingham Grange, near to Chard, combines the tranquillity of the Somerset countryside with modern, personalised care in a beautifully designed setting. Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Ponbay Lodge
187 The Ridge, Hastings TN34 2AE 
9.4 10 reviews
Ponbay Lodge, Hastings, East Sussex
"My grandma had been staying in Ponbay Lodge following a hip operation. The staff are all so friendly, the home is immaculately clean and…"   Read all 10 reviews
  • from £1,575 / week
  • 66 Rooms
Location Type Care Home

Discover compassionate, all-inclusive care at Ponbay Lodge, a newly opened care home in the heart of St Helen’s, Hastings. Officially opened in August 2025, Ponbay Lodge combines expert residential, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Estuary Gardens Care Home
Welsh Road, Sealand, Deeside CH5 2FN 
9.2 8 reviews
Estuary Gardens Care Home, Deeside, Flintshire
"Excellent communication and kindness, and courteous to mum and all relatives visited. A warm and welcoming place to live.…"   Read all 8 reviews
  • from £1,425 / week
  • 66 Rooms
Location Type Care Home

Estuary Gardens Care Home in Deeside offers exceptional residential, dementia, and respite care in a truly luxurious setting. Designed with both comfort and sustainability in mind, the home ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Merceode Lodge
Hythe Road, Marchwood, Southampton SO40 4WU 
9.1 7 reviews
Merceode Lodge, Southampton, Hampshire
"We moved mum into the home today and I have to be honest I was really worried and anxious about it, but I really needn't of worried at all.…"   Read all 7 reviews
  • from £1,550 / week
  • 66 Rooms
Location Type Care Home

Merceode Lodge offers a modern approach to care, where every resident is recognised as an individual and supported to live life in a way that suits them best. Located on Hythe Road in Southampton, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Fairwood Fields
7 Wakefield Road, Pontefract WF8 4HW 
9.0 7 reviews
Fairwood Fields, Pontefract, West Yorkshire
"My mum stayed here recently on 2 weeks respite care. Throughout her stay she was treated with dignity and kindness. The staff from the…"   Read all 7 reviews
  • from £1,325 / week
  • 66 Rooms
Location Type Care Home

Fairwood Fields Care Home, perched on the edge of historic Pontefract in West Yorkshire, redefines later life living with a perfect blend of luxury and thoughtful care. This brand new home from ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Bowesbury
89 Bowes Road, Boulton Moor, Derby DE24 5BZ 
9.0 6 reviews
Bowesbury, Derby, Derbyshire
"Bowesbury is easy to find with plentiful parking. There is a warm welcome at Reception and a relaxed, calm and homely atmosphere within the…"   Read all 6 reviews
  • from £1,350 / week
  • 66 Rooms
Location Type Care Home

Bowesbury Care Home in Boulton Moor redefines later life living with a perfect blend of luxury and thoughtful care. The care home provides 66 spacious, fully furnished ensuite bedrooms, stylish ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Kinglea Court
Sewardstone Road, Waltham Abbey E4 7RE 
8.5 3 reviews
Kinglea Court, Waltham Abbey, London
"The standard of care my Father-in-law is first class. From the moment he entered the home, every staff member we have interaction has been…"   Read all 3 reviews
  • from £1,695 / week
  • 66 Rooms
Location Type Care Home

Kinglea Court, a new care home in Chingford operated by Crystal Care Collection, is set to open in February 2026 and has been thoughtfully designed with sustainable living at its heart. The home ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Sherwell Manor
Opening Aug 2026
Cutcliffe Road, Taunton TA1 3GA 
Sherwell Manor, Taunton, Somerset
  • from £1,485 / week
  • 66 Rooms
Location Type Care Home

Opening in August 2026, Sherwell Manor is a new care home that has been purpose built with residents in mind, located in Taunton. Offering some of the highest quality residential, dementia, and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Maris View
1B Pacific Drive, Langney BN23 6DW 
Maris View, Langney, East Sussex
  • from £1,475 / week
  • 66 Rooms
Location Type Care Home

Maris View care home is in the coastal town of Eastbourne, just a short distance from Pevensey Bay. Set within a peaceful area, residents can enjoy the perfect balance of suburban life and easy ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Penrose Croft
Opening Aug 2026
Rowes Lane, Helston TR13 0FP 
Penrose Croft, Helston, Cornwall
  • from £1,525 / week
  • 66 Rooms
Location Type Care Home

Penrose Croft is a new, purpose-built care home in Helston, Cornwall opening in August 2026. Providing high-quality residential, dementia, and respite care for up to 66 people, the home blends ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Willowmere Lodge
Opening Jul 2026
Lloyd Drive, Ellesmere Port, Chester CH65 9HQ 
  • 66 Rooms
Location Type Care Home
Older Person Care Permanent Care
  • Residential Care
Tealwood Grange
Opening May 2026
1 Adam Grove, Waddington, Lincoln LN5 9WQ 
Tealwood Grange, Lincoln, Lincolnshire
  • from £1,350 / week
  • 66 Rooms
Location Type Care Home

Tealwood Grange is located in Lincoln, delivering high-quality residential, dementia, and short-term respite care in a thoughtfully designed setting. The home blends sustainability with style, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Dovebourne
Opening May 2026
Derby Road, Hatton, Burton-on-Trent DE65 5PT 
Dovebourne, Burton-on-Trent, Derbyshire
  • from £1,300 / week
  • 66 Rooms
Location Type Care Home

Dovebourne Care Home in Hatton offers luxury residential, dementia, and respite care, and are now available for tours. The home is located in the peaceful village of Hatton, just outside Burton upon ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Archbridge Manor
Marsh Meadow Way, Redhill, Telford TF2 9WP 
Archbridge Manor, Telford, Shropshire
  • from £1,395 / week
  • 66 Rooms
Location Type Care Home

Archbridge Manor located on Marsh Meadow Road off Watling Street and just a stone’s throw away from the beautiful Granville Country Park, is a residential home, opening in 2026 with the home being ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care

Crystal Care Collection Reviews (370)

9.6

Crystal Care Collection has a Group Review Score of 9.6 (9.598) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Crystal Care Collection must have a Review Score.

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Review of

Merceode Lodge

from Paul E (Son of Resident) published on 4 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum needed a little bit of extra care and help following a fall, and I was due to go away for a few days. I visited Merceode Lodge, and was very impressed from the moment I walked in. I decided to choose them for mums respite, and I couldn't be happier with everything they have done for her. All the
staff are amazing, and can't do enough for mum at all times. The room is perfect, the so is the rest of the home. The food is always fantastic and freshly prepared at each mealtime. I would recommend to anyone.
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Review of

Merceode Lodge

from V P (Daughter of Resident) published on 4 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff have been amazing, settling Mum in and caring for her. I cannot thank them enough, from the manager to the laundry staff, everyone has been so kind and helpful. When an ambulance was needed, the staff were quick and efficient whilst still being gentle and soothing.
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Review of

Estuary Gardens Care Home

from Dafydd M (Friend of Resident) published on 4 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I'm writing this as the friend of two people who have recently - winter 2025-2026 - moved from their own homes into this brand-new purpose built home, itself as one part of the new large residential housing development. I visited them both in January 2026 - and then again today, 9 April 2026. Estuary
Gardens is, like many places, "easy to find the second time!". (For your first visit it's worth knowing that it's right next to the new supermarket.) It is an attractive modern building, with ample car parking on site - and the newly planted garden at the entrance will mature as 2026 goes forward. The main entrance is easy to find (and with no steps), and the receptionists answer it promptly. I was greeted politely and cheerfully, and I found the checking-in process - my name and vehicle registration, and who I was visiting - easy and appropriate.
I was shown to the room of one of my two friends. It was bright, cheerful and spacious.
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Review of

Arplemere

from Diane A (Niece of Resident) published on 4 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the minute you walk in the doors you feel you've walked into a five star hotel especially with the beautiful and warm greeting from Daniella. Everything is spotless and the whole building is light and airy unlike some of the other homes I've visited. The staff as far as I am concerned are all angels
All the staff without exception are professional but personable with everybody living there, you can tell that they care and love what they are doing. Thank you to all you are all angels.
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Review of

Merceode Lodge

from D K (Daughter of Resident) published on 2 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We moved mum into the home today and I have to be honest I was really worried and anxious about it, but I really needn't of worried at all. We were made so welcome and the staff are amazing and very approachable. The whole place is immaculate. We were invited to join her for lunch as part of the settling
process, which was a delight. I know she will be looked after which is a huge weight off of my mind. Thank you.
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Review of

Rownhams Manor

from Emma E (Resident) published on 1 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely, friendly place, very homely in areas.
Reply from Treasa Commins, Customer Relations Manager at Rownhams ManorThank you so much for your kind words. We are delighted you enjoy the warm, homely atmospherewe try our best to make everyone feel comfortable here.
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Review of

Rownhams Manor

from Roger H (Husband of Resident) published on 1 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good experience in every aspect.
Reply from Treasa Commins, Customer Relations Manager at Rownhams ManorThank you so much for your wonderful feedback. It is always a delight to hear of very good experiences here at Rownhams Manor -it really means a lot to our team. We look forward to welcoming you back again soon.
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Review of

Rownhams Manor

from Jo A (Friend of Resident) published on 1 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Love visiting Rownhams Manor. Staff fantastic!
Reply from Treasa Commins, Customer Relations Manager at Rownhams ManorThank you so much for your lovely comment. Were thrilled you enjoy visiting Rownhams Manor, and well be sure to pass your kind words on to the teamtheyll really appreciate it. We look forward to welcoming you back again soon, especially in this glorious sunshine!
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Review of

Rownhams Manor

from Nicola C (Friend of Resident) published on 1 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely, friendly staff. Very clean.
Reply from Treasa Commins, Customer Relations Manager at Rownhams ManorThank you for your kind feedback and 5 stars. We're so pleased you found our team friendly and our home very clean and welcoming. We take pride in all areas of the home. Our staff are very happy here and will appreciate your kind comments, it means a lot to us, and we hope to see you again soon at Rownhams Manor. Thank you.
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Review of

Woodland View Lodge

from H E (Granddaughter of Resident) published on 1 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Absolutely wonderful experience visiting my nan today. We had a great time with the musical experience of Violins! It was so nice to see all the residents enjoying dancing and singing. The staff were great and made it feel like home!
Reply from Selina Sapsford, Customer Relationship Manager at Woodland View LodgeWe're so pleased to hear you enjoyed your visit with your nan and were able to enjoy the wonderful violinists we had to entertain everyone. We love music at Woodland View Lodge and hope you can join us again soon and take part in some more of our activities! Thank you for taking the time to write such a lovely review!!
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Review of

Copperfield Court

from Kathleen J (Sister-in-law of Resident) published on 30 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are wanting to say a big thank you to all the staff at Copperfield Court. Although not there for very long they were nothing but friendly, helpful and caring for my Brother In Law. At the time of his passing the staff were extremely kind and caring to us and made a very difficult time so much easier
to handle, for which we thank them. Overall we cannot give Copperfield Court a bigger recommendation than to say if a time comes when we need a carehome this will be the one we look at. Once again our gratitude and thanks go to all the staff at Copperfield Court.
Reply from Nicola Howard, CRM at Copperfield CourtThank you so much for your incredibly kind and heartfelt words. It truly means a great deal to all of us here at Copperfield Court.

We feel honoured to have been able to care for your brother-in-law, even for a short time, and we're so grateful that you felt supported during such a difficult period. Providing comfort, dignity, and compassion-both to our residents and their families-is at the heart of everything we do.

Your recommendation and appreciation will be shared with the whole team, and it will mean so much to each and every member of staff.

Please know that our thoughts remain with you and your family. Thank you again for taking the time to share your experience-it really does mean the world to us.
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Review of

Furze Field Manor

from Robin S (Son of Resident) published on 29 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are absolutely delighted with Furze Field. The staff are so friendly, cheerful and compassionate. The whole team encourage Mum to engage and participate in the activities. If there are ever any issues then they deal with it in a positive, cheerful way. The whole home is spotless and they always welcome
the family when visiting. A big thank you.
Reply from Sara Heath, Customer Relations Manager at Furze Field ManorWere delighted to hear that youre so happy with the care your Mum is receiving. Our team works hard to create a warm, positive and welcoming environment, and its wonderful to know that this is being felt by both residents and their families.

Encouraging everyone to take part in activities, while also providing compassionate and attentive care, is at the heart of what we do. Were also so pleased that you feel welcomed whenever you visit that sense of community is really important to us.

Thank you again for your kind words and for trusting us with your Mums care
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Review of

Furze Field Manor

from Wendy J (Daughter of Resident) published on 28 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
To helping my Mum understand a stay at Furze Field would be beneficial right through to assisting her moving in, settling, encouraging and comforting Mum, I could not have asked for more.


As with all new experiences, it has taken Mum a while to settle but I'm so thankful for the amazing staff who support

her with everything she needs; from medication to entertainment right through to ensuring her room is tidy and her clothes are clean - a wonderful service.


I also want to acknowledge the help I've received as a daughter in navigating the unpredictability, pain and deep sense of loss that comes with a parent suffering from dementia. I am learning news ways to embrace a 'shifting' relationship with my Mum and this is due to the empathy and professional advice I receive from all the staff at Furze Field.

Reply from Sara Heath, Customer Relations Manager at Furze Field ManorThank you so much for your incredibly kind and heartfelt words.
It means a great deal to know that weve been able to support both you and your Mum during what we understand can be a very emotional and challenging time. Moving into care is a big step, and were so pleased to hear that your Mum is settling in with the help of our dedicated team.
Our staff are truly passionate about providing not just high-quality care, but also comfort, dignity, and meaningful moments each day whether thats through attentive support, engaging activities, or simply taking the time to listen.
We also recognise that dementia affects the whole family, and were really glad weve been able to offer you guidance and reassurance as you navigate this journey with your Mum. Supporting those shifting relationships with empathy and understanding is at the heart of what we do.
Thank you again for placing your trust in us
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Review of

Somer Valley House

from Anne G (Daughter of Resident) published on 28 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My 90 year old mother has recently completed a 28 day respite stay here.
The care has been exceptional.
Nothing has been too much trouble.
Being of the older generation, mum improved from feeling very poorly, post a shoulder replacement, to independently making her bed and walking around.
She has
been encouraged and supported by a variety of members of staff.
The staff were all welcoming and friendly, no matter how busy they were.
Taxi's were ordered to take mum to post surgery appointments and a private lunch organised when she had some special visitors.
On the day she left, she walked confidently, looked well rested and was eager to get back to her own flat.
Thank you.
Reply from Emma Curtain, Customer Relationship Manager at Somer Valley HouseWe are so happy to read this review as it is exactly what we aim to achieve with any of our respite residents. Your kind words are evidence that sometimes, a rest, good nutrition, good company , fabulous care and time to recuperate are all that's needed to get a spring back in your step. We are so grateful that you have taken the time to write this and I will definitely be sharing your review with the whole team as they will also be delighted to learn of the wonderful effect that they have had on your Mum.
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Review of

Stowe Mount

from John H (Son-in-law of Resident) published on 28 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We moved mum into this excellent care home recently following a disappointing experience at another Lichfield care home. From the moment we made initial contact with Stowe Mount, care has been exceptional and mum has thrived since moving across. The level of care, attention to detail and due diligence
paid to all the family (especially mum) has been outstanding and we could not be happier. Mum is more interactive than she was, seems brighter eyed and more willing to engage with us when we come down to see her. The level of care taken for us as a whole family has been wonderful even to the point of catering for our allergies when invited to afternoon tea. The home is exceptionally well appointed; the rooms carefully planned and laid out, and the induction by medical staff second to none. The transfer was managed seamlessly by staff in the office, they seemed to genuinely care that mum would settle and they did everything in their power to make the transfer work for all the family.
Reply from Rebecca Bristow, Care Home Manager at Stowe MountThank you for taking the time to review our care home and thank you for the lovely feedback. I will pass this onto the team.
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Review of

Somer Valley House

from Cath H (Daughter of Resident) published on 28 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A lovely environment for my mum. Beautiful light and spacious rooms, well thought-out communal areas and outside spaces. Great food and choices. Staff are always smiling, very friendly and helpful. They are also very attentive and respectful. Very satisfied and happy with our choice of care home.
Reply from Emma Curtain, Customer Relationship Manager at Somer Valley HouseThank you so much for taking the time to leave us such a lovely review. We are delighted that you find the environment of Somer Valley House so welcoming and that our rooms and carefully thought out communal area's and outdoor spaces suit your Mum's needs so well. I will of course pass on your kind words about our team onto them as they will be so happy to hear that you find them friendly, attentive and respectful as that is exactly the care they continuously strive to provide.
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Review of

Somer Valley House

from H S (Daughter of Resident) published on 28 April 2026 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
My mother is a very private person and has been very independent her whole life. My father passed away in 2024 and unfortunately in 2025 the care home which my parents were in had closed. With having to move to a new care provider and being on her own mum has become very depressed and feels alone in
a strange environment, which has caused her to almost retract into herself. I think mum could do with some sort of therapy. I feel mum has decided she hasn't a place in this world or a reason to live and feels the guilt of my fathers passing is the reason not to accept she is still living. I am hoping for assistance finding help with getting a result to resolve this situation.
Reply from Rhona Sievewright, General Manager at Somer Valley HouseThank you very much for your review. It was lovely speaking with you recently & I truly appreciate the opportunity to work together in supporting your mum. As we discussed recently, we both recognise that your mum hasn't quite been herself lately and we are committed to helping her rediscover her "sparkle" that is so important to her & you. We will be gently encouraging meaningful engagement through her faith, including Church visits, as well as creating opportunities here at Somer Valley House for her to share her love of France, whether through food, language, or reminiscing about her experiences. A key focus for us will also be supporting her in building genuine friendships, so she feels more connected and comfortable in her surroundings. Alongside this, we will continue to work closely with external professionals to ensure she receives the right support for her low mood. Your insight & involvement are incredibly valuable to us & we warmly welcome any further suggestions.
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Review of

Bradshaw Lodge

from Nicola M (Daughter of Resident) published on 28 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have been very happy with the care that our mum has received since she moved into Bradshaw Lodge. She is content and settled with the activities provided. Our dad has been made to feel welcome when he visits. Thank you to all the staff team.
Reply from Chrissy Terry, Customer Relations Manager at Bradshaw LodgeThanks for your lovely review, we are so pleased that your mum is content and happy here.
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Review of

Bradshaw Lodge

from Shirley D (Partner of Resident) published on 28 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A truly wonderful caring environment. All staff are friendly and so helpful, and nothing is too much trouble.
Everything so clean.
I feel happy to leave my partner here knowing he is in safe hands.
Reply from Chrissy Terry, Customer Relations Manager at Bradshaw LodgeThank you so much for your review, we truly appreciate your feedback and are so happy that your partner enjoys his time here
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Review of

Woodland View Lodge

from Rachel H (Daughter of Resident) published on 24 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is my second review of this home in the space of a few months. Our family has had such wonderful care that I feel I need to say this in public! Both my parents are in Woodland View Lodge and have had a tough couple of weeks with their health (physical and mental). Throughout that time, day and
night, every single one of the staff have supported our family medically, practically and emotionally. They have treated my mum and dad with unfailing respect and love - and gentle humour where appropriate - and their care for me, as an exhausted and worried daughter, has meant more to me that I can ever explain. Never in my most hopeful dreams did I think a care home could be such a lifesaver and a "sanity saver". WVL is both of those things, and the care is given with such a lightness of touch, such grace and such genuine love for residents that it almost overwhelms me. I cannot praise WVL and its staff highly enough. Thank you WVL!
Reply from Selina Sapsford, Customer Relationship Manager at Woodland View LodgeThank you so much for your wonderful review and beautiful words, we are so pleased you are happy with the service we provide, we're honoured to be able to support you and your parents through difficult times. We will be sure to share this lovely review with the team
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Frequently Asked Questions about Crystal Care Collection

Costs for care homes owned by Crystal Care Collection

Average costs per week for care homes owned by Crystal Care Collection by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Crystal Care Collection, based on 27 out of 28 settings.
Type of Care Provided Average Weekly Cost
Residential Care £1,511
Residential Dementia Care £1,511
All Care Types £1,511
Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.

How many Care Homes does Crystal Care Collection own?

Crystal Care Collection own 28 Care Homes.

Which Crystal Care Collection Care Homes have the highest review score?

Dale Brook, Bradshaw Lodge & Copperfield Court have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Crystal Care Collection to verify any information. View our terms and conditions. Crystal Care Collection has a Platinum Service – more info.