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Care Homes Owned by Crystal Care Collection

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9.8 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Crystal Care Collection
Crystal Care Collection has a trained team offering a welcoming home where care home residents feel valued, respected, and supported.

The care home operator offers residential, dementia and respite care.

Crystal Care provides a safe environment where residents can thrive and enjoy the highest standard of care.

Crystal Care Collection Locations (30)

 - Browse 30 Care Homes owned by Crystal Care Collection
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Dale Brook
Derby Road, Clay Cross, Chesterfield S45 9AG 
10 21 reviews
Dale Brook, Chesterfield, Derbyshire
"Mum went to stay in Dale Brook for 2 weeks respite while I went away. So impressed with everything. Mum enjoyed her stay and will be back…"   Read all 21 reviews
  • from £1,395 / week
  • 66 Rooms
Location Type Care Home

Dale Brook Care Home sits on the outskirts of historic Chesterfield, offering the ideal blend of a vibrant market town atmosphere and the peaceful beauty of the Derbyshire countryside. The home ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Bradshaw Lodge
Shripney Road, Bognor Regis PO22 9PA 
10 26 reviews
Bradshaw Lodge, Bognor Regis, West Sussex
"From the moment of entering the home I felt very comfortable and at ease. The staff were extremly welcoming and treated everyone with the…"   Read all 26 reviews
  • from £1,575 / week
  • 66 Rooms
Location Type Care Home

Bradshaw Lodge in Bognor Regis is a care home created to offer comfort, connection, and exceptional quality of life. This 66-bed home combines professional care with the relaxed charm of the ... Read more

Older Person Care Respite Care
  • Residential Care
  • Dementia Residential Care
Collington Park Lodge
Collington Lane East, Bexhill-on-Sea TN39 3RJ 
10 24 reviews
Collington Park Lodge, Bexhill-on-Sea, East Sussex
"We had to have my dad in respite following a fall and time in hospital. From visiting the site to getting him settled in was a very easy &…"   Read all 24 reviews
  • from £1,575 / week
  • 66 Rooms
Location Type Care Home

This care home in Bexhill-on-Sea is designed to provide exceptional residential and dementia care. The home offers a warm, welcoming environment where residents can feel safe, comfortable, and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Stowe Mount
Scotch Orchard, Lichfield WS13 6DE 
9.9 34 reviews
Stowe Mount, Lichfield, Staffordshire
"Friendly, welcoming place to both visitors and residents. Anytime I have visited I have felt part of the family. Staff are lovely and…"   Read all 34 reviews
  • from £1,545 / week
  • 66 Rooms
Location Type Care Home

Stowe Mount Care Home, in the heart of Lichfield, blends contemporary comfort with a warm, welcoming atmosphere. Purpose built with light filled spaces and thoughtfully designed interiors, it ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Copperfield Court
Northwood Road, Broadstairs CT10 2NH 
9.9 53 reviews
Copperfield Court, Broadstairs, Kent
"What a lovely atmosphere today at the home. My great granddad was really enjoying the singing with everyone, the staff were all having a…"   Read all 53 reviews
  • from £1,595 / week
  • 66 Rooms
Location Type Care Home

Copperfield Court is a fantastic residential and dementia care home offering both exceptional care and a vibrant community experience in the heart of Broadstairs. The blend of modern amenities and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Rownhams Manor
Harrison Way, Rownhams, Southampton SO16 8NG 
9.9 34 reviews
Rownhams Manor, Southampton, Hampshire
"I took my 90 year old uncle to view the home knowing that we might book a respite stay for him. This was depending on what our first…"   Read all 34 reviews
  • from £1,595 / week
  • 66 Rooms
Location Type Care Home

Rownhams Manor is a luxury 66 bedded residential care home situated in Rownhams Village, on the northwest outskirts of Southampton. While being close to local amenities and transport links, the home ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Arplemere
Fortress Boulevard, Great Sankey, Warrington WA5 3ZH 
9.9 16 reviews
Arplemere, Warrington, Cheshire
"I would like to express my sincere appreciation for Lauren and the outstanding care she provides at the care home. From the very beginning,…"   Read all 16 reviews
  • from £1,495 / week
  • 66 Rooms
Location Type Care Home

Arplemere Care Home, nestled on Fortress Boulevard, is a residential home, which opened in November 2025. Arplemere has 66 beautifully furnished ensuite bedrooms for privacy and relaxation and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Potter House Care Home
103 Highfield Road, Yeovil BA21 4RJ 
9.9 27 reviews
Potter House Care Home, Yeovil, Somerset
"We absolutely adore Potter House. My mum spent a few months as a resident after a fall and then a stroke. She loved the home, her room…"   Read all 27 reviews
  • from £1,425 / week
  • 66 Rooms
Location Type Care Home

Potter House Care Home has been designed to feel comfortable, safe, and welcoming, with a strong focus on person-centred care. Residents can choose from ensuite Deluxe bedrooms or Deluxe Premium ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Lake View Lodge
Limeburners Drive, Halling, Rochester ME2 1FG 
9.9 17 reviews
Lake View Lodge, Rochester, Kent
"We've just been celebrating mum's 90th birthday at Lake View Lodge. The staff, cake and setting were amazing. My mum has only been there…"   Read all 17 reviews
  • from £1,550 / week
  • 66 Rooms
Location Type Care Home

Discover exceptional care at Lake View Lodge, a modern residential care home situated in the peaceful village of Halling, Kent. Dedicated to delivering outstanding care throughout Rochester and the ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Somer Valley House
Silver Street, Midsomer Norton, Radstock BA3 2UD 
9.9 30 reviews
Somer Valley House, Radstock, Bath & North East Somerset
"My 90 year old Mum moved in to Somer Valley in March. She'd suffered a fall and was struggling to recover from a broken hip. She moved in…"   Read all 30 reviews
  • from £1,650 / week
  • 66 Rooms
Location Type Care Home

Somer Valley House is in Midsomer Norton, a vibrant historic town in Somerset. It offers residential and dementia care for up to 66 people. Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Woodland View Lodge
Dutchbarn Lane, Exeter EX2 7PW 
9.9 15 reviews
Woodland View Lodge, Exeter, Devon
"Our friend was welcomed to Woodland View Lodge after we decided to move her from her previous care home. She settled quickly, and it is a…"   Read all 15 reviews
  • from £1,650 / week
  • 66 Rooms
Location Type Care Home

A brand-new, purpose-built care home in Topsham opening in September 2025. Designed to provide exceptional residential and dementia care, the home offers a warm, welcoming environment where residents ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Merceode Lodge
Hythe Road, Marchwood, Southampton SO40 4WU 
9.9 15 reviews
Merceode Lodge, Southampton, Hampshire
"Today I visited a friend who is one of the first residents at this absolutely beautiful Care Home. I have visited many times and have…"   Read all 15 reviews
  • from £1,550 / week
  • 66 Rooms
Location Type Care Home

Merceode Lodge offers a modern approach to care, where every resident is recognised as an individual and supported to live life in a way that suits them best. Located on Hythe Road in Southampton, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Estuary Gardens Care Home
Welsh Road, Sealand, Deeside CH5 2FN 
9.8 14 reviews
Estuary Gardens Care Home, Deeside, Flintshire
"After a mild heart attack and a mild stroke. I felt unable to carry on living on my own. I came to the care home for a 2 week trial, found…"   Read all 14 reviews
  • from £1,425 / week
  • 66 Rooms
Location Type Care Home

Estuary Gardens Care Home in Deeside offers exceptional residential, dementia, and respite care in a truly luxurious setting. Estuary Gardens has been reviewed by Care Inspectorate Wales (CIW) and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Furze Field Manor
4 Dunnock Lane, Sayers Common, Hassocks BN6 9EQ 
9.8 49 reviews
Furze Field Manor, Hassocks, West Sussex
"On my auntie's first look round she felt at home so much so she didn't want to look at any others ! The staff have been wonderful, patient…"   Read all 49 reviews
  • from £1,625 / week
  • 66 Rooms
Location Type Care Home

For those seeking high quality residential and dementia care, Furze Field Manor offers this in a serene and picturesque environment. The combination of personalised care, modern amenities, and the ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Ponbay Lodge
187 The Ridge, Hastings TN34 2AE 
9.8 14 reviews
Ponbay Lodge, Hastings, East Sussex
"The home is beautiful. Always clean and fresh. Mum's room is spacious and bright. I like the ensuite wet room enabling mum to be showered…"   Read all 14 reviews
  • from £1,575 / week
  • 66 Rooms
Location Type Care Home

Discover compassionate, all-inclusive care at Ponbay Lodge, a newly opened care home in the heart of St Helen’s, Hastings. Officially opened in August 2025, Ponbay Lodge combines expert residential, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Middleshaw Hills
Whalley Road, Barrow, Clitheroe BB7 9GB 
9.8 16 reviews
Middleshaw Hills, Clitheroe, Lancashire
"I spent 2 weeks in respite care after a replacement hip operation. Both the day and night time staff were first class and gave me excellent…"   Read all 16 reviews
  • from £1,495 / week
  • 66 Rooms
Location Type Care Home

Middleshaw Hills Care Home in Clitheroe offers luxury residential, dementia, and respite care. Middleshaw Hills incorporates sustainable features such as eco-friendly technologies and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Gillingham Grange
Furnham Road, Chard TA20 1BE 
9.8 16 reviews
Gillingham Grange, Chard, Somerset
"From the day my Aunt was assessed by staff from Gillingham Grange I felt confident about the high standard of communication, care &…"   Read all 16 reviews
  • from £1,550 / week
  • 66 Rooms
Location Type Care Home

Gillingham Grange, near to Chard, combines the tranquillity of the Somerset countryside with modern, personalised care in a beautifully designed setting. Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Fairwood Fields
7 Wakefield Road, Pontefract WF8 4HW 
9.8 14 reviews
Fairwood Fields, Pontefract, West Yorkshire
"Going into residential care is a huge undertaking for any resident and their family, and not one to be undertaken lightly. Finding the…"   Read all 14 reviews
  • from £1,325 / week
  • 66 Rooms
Location Type Care Home

Fairwood Fields Care Home, perched on the edge of historic Pontefract in West Yorkshire, redefines later life living with a perfect blend of luxury and thoughtful care. This brand new home from ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Tudor House
Cleve Wood Road, Thornbury, Bristol BS35 2GA 
9.7 14 reviews
Tudor House, Bristol, South Gloucestershire
"As a friend of a lady who lives at Tudor House, I have been so impressed every time I visit. The home is bright, welcoming, and beautifully…"   Read all 14 reviews
  • from £1,625 / week
  • 66 Rooms
Location Type Care Home

Tudor House is a brand-new residential care home, located in the charming market town of Thornbury, near Bristol. There’s no belief in add-ons or extras, just a commitment to doing things ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Bowesbury
89 Bowes Road, Boulton Moor, Derby DE24 5BZ 
9.5 10 reviews
Bowesbury, Derby, Derbyshire
"I first visited Bowesbury Care home with my brother to ascertain if the facility would be suitable for our Father, it was an absolute…"   Read all 10 reviews
  • from £1,400 / week
  • 66 Rooms
Location Type Care Home

Bowesbury Care Home in Boulton Moor redefines later life living with a perfect blend of luxury and thoughtful care. The care home provides 66 spacious, fully furnished ensuite bedrooms, stylish ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Kinglea Court
Sewardstone Road, Waltham Abbey E4 7RE 
9.3 8 reviews
Kinglea Court, Waltham Abbey, London
"A truly lovely care home with caring, compassionate staff who go above and beyond for residents. The atmosphere is warm, friendly, and…"   Read all 8 reviews
  • from £1,695 / week
  • 66 Rooms
Location Type Care Home

Kinglea Court, a new care home in Chingford operated by Crystal Care Collection and has been thoughtfully designed with sustainable living at its heart. The home offers high-quality residential, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Maris View
1B Pacific Drive, Langney BN23 6DW 
8.9 5 reviews
Maris View, Langney, East Sussex
"Dad moved here at the beginning of May and we cannot commend each and every member of staff enough. They go above and beyond to give Dad…"   Read all 5 reviews
  • from £1,475 / week
  • 66 Rooms
Location Type Care Home

Maris View care home is in the coastal town of Eastbourne, just a short distance from Pevensey Bay. Set within a peaceful area, residents can enjoy the perfect balance of suburban life and easy ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Sherwell Manor
Opening Aug 2026
Cutliffe Road, Taunton TA1 3GA 
Sherwell Manor, Taunton, Somerset
  • from £1,485 / week
  • 66 Rooms
Location Type Care Home

Opening in August 2026, Sherwell Manor is a new care home that has been purpose built with residents in mind, located in Taunton. Offering some of the highest quality residential, dementia, and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Baysfield Gardens
Opening Aug 2026
Eden Way, Wymondham, Wymondham NR18 9JB 
Baysfield Gardens, Wymondham, Norfolk
  • from £1,375 / week
  • 66 Rooms
Location Type Care Home

Baysfield Gardens Care Home in Wymondham offers luxury residential, dementia, and respite care. Baysfield Gardens incorporates sustainable features such as eco-friendly technologies and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Penrose Croft
Opening Aug 2026
Rowes Lane, Helston TR13 0FP 
Penrose Croft, Helston, Cornwall
  • from £1,525 / week
  • 66 Rooms
Location Type Care Home

Penrose Croft is a new, purpose-built care home in Helston, Cornwall opening in August 2026. Providing high-quality residential, dementia, and respite care for up to 66 people, the home blends ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Willowmere Lodge
Opening Jul 2026
Lloyd Drive, Ellesmere Port, Chester CH65 9HQ 
Willowmere Lodge, Chester, Cheshire
  • 66 Rooms
Location Type Care Home

Willowmere Lodge in Ellesmere Port redefines later life living with a perfect blend of luxury and thoughtful care. The care home provides 66 spacious, fully furnished ensuite bedrooms, stylish ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Otwell Grove
Opening Sep 2026
2 Anniversary East, Bicester OX25 2EE 
Otwell Grove, Bicester, Oxfordshire
  • 66 Rooms
Location Type Care Home

Otwell Grove is a newly developed care home designed to deliver high-quality residential and dementia care within a welcoming, person-focused setting. Purpose-built to support up to 66 residents, the ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Tealwood Grange
1 Adam Grove, Waddington, Lincoln LN5 9WQ 
Tealwood Grange, Lincoln, Lincolnshire
  • from £1,450 / week
  • 66 Rooms
Location Type Care Home

Tealwood Grange is located in Lincoln, delivering high-quality residential, dementia, and short-term respite care in a thoughtfully designed setting. The home blends sustainability with style, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Dovebourne
Derby Road, Hatton, Burton-on-Trent DE65 5PT 
Dovebourne, Burton-on-Trent, Derbyshire
  • from £1,425 / week
  • 66 Rooms
Location Type Care Home

Dovebourne Care Home in Hatton offers luxury residential, dementia, and respite care. The home is located in the peaceful village of Hatton, just outside Burton upon Trent. Dovebourne incorporates ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Archbridge Manor
Marsh Meadow Way, Redhill, Telford TF2 9WP 
Archbridge Manor, Telford, Shropshire
  • from £1,395 / week
  • 66 Rooms
Location Type Care Home

Archbridge Manor located on Marsh Meadow Road off Watling Street and just a stone’s throw away from the beautiful Granville Country Park. Archbridge Manor offers an exceptional living experience that ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care

Crystal Care Collection Reviews (472)

9.8

Crystal Care Collection has a Group Review Score of 9.8 (9.769) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Crystal Care Collection must have a Review Score.

Overall Experience
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  • 472
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Reviewer Connection to Crystal Care Collection
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Review of

Arplemere

from Diane A (Niece of Resident) published on 18 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would like to express my sincere appreciation for Lauren and the outstanding care she provides at the care home. From the very beginning, she has shown exceptional kindness, patience and professionalism. She consistently goes above and beyond to ensure residents feel comfortable, respected and valued.
Her compassionate nature and positive attitude make a real difference. It is incredibly reassuring to know that my aunt is being cared for by someone so dedicated and trustworthy. Her hard work and commitment do not go unnoticed and they are a true asset to the home. Thank you.
  • Facilities
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  • Treated with Dignity
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  • Value for Money
Review of

Woodland View Lodge

from G F (Friend of Resident) published on 18 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our friend was welcomed to Woodland View Lodge after we decided to move her from her previous care home. She settled quickly, and it is a delight now to visit her. Our friend refers to Woodland View as her 'hotel', and it certainly feels like that to us. Thanks so much to all the friendly management
and staff.
Reply from Selina Sapsford, Customer Relationship Manager at Woodland View LodgeThank you so much for choosing Woodland View Lodge for your friend, we're so pleased she has settled so well and that you're enjoying your visits to see her. We look forward to seeing you soon!
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  • Care / Support
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Review of

Woodland View Lodge

from Lesley H (Friend of Resident) published on 18 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This was our first visit to see our previous next-door neighbour who has dementia. We were very warmly welcomed by the staff who were friendly, yet personal. We noticed the home to be spotlessly clean, very well furnished; in fact, the environment was the best we have ever seen. For a large building,
it feels very homely, calm and comfortable. Our neighbour seems very relaxed and content and looks very well and clearly very calm.
Reply from Selina Sapsford, Customer Relationship Manager at Woodland View LodgeWhat wonderful feedback, thank you for the taking the time to review your visit, we're so pleased to hear how positive it was and look forward to welcoming you again soon, I will be sure to share with our team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
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  • Safety / Security
  • Rooms
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Review of

Bradshaw Lodge

from Malcolm L (Brother of Resident) published on 18 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the moment of entering the home I felt very comfortable and at ease. The staff were extremly welcoming and treated everyone with the upmost respect. My brother was extremly positive about every respect of being a resident.
I will certainly reccomend to anyone.
Reply from Chrissy Terry, Customer Services Manager at Bradshaw LodgeThank you for your wonderful feedback. We are delighted to hear that you felt comfortable and at ease from the moment you entered our home. It is especially pleasing to know that our team made you feel welcome and treated everyone with respect and dignity.
We are also very pleased that your brother has had such a positive experience as a resident. Your kind words mean a great deal to us and will be shared with the team. Thank you for your recommendation and for taking the time to leave this lovely review.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Somer Valley House

from S M (Daughter of Resident) published on 17 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My 90 year old Mum moved in to Somer Valley in March. She'd suffered a fall and was struggling to recover from a broken hip. She moved in on a respite basis, with the intention of moving back home after a few weeks recuperating. Mum had been a fiercely independent woman prior to her fall and the thought
of moving in to a care home had never been a consideration. From the very start both Mum & l were so impressed with this fabulous home. It's a lovely bright & modern home, more like a hotel than a care facility. The staff are just amazing, so bright & chatty, nothing is too much trouble. The team work really hard to put on a great variety of activities, Mum has so much fun she's got a new lease of life. The best testament is that she has now decided to stay permanently at the home, she loves it so much.
Reply from Emma Curtain, Customer Relationship Manager at Somer Valley HouseThank you so much for such a positive and uplifting review! We love your Mum's zest for life and she really is making the absolute best of this exciting new chapter in her life. It is so lovely that you both feel like Somer Valley House is bright and modern and that you speak so highly of the staff. I will ensure I pass your kind words onto them. We are absolutely delighted that your Mum has chosen to stay with us on a permanent basis.
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Review of

Tudor House

from Clare E (Friend of Resident) published on 16 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
As a friend of a lady who lives at Tudor House, I have been so impressed every time I visit. The home is bright, welcoming, and beautifully laid out, with plenty of comfortable areas where residents can sit, relax, and enjoy a chat with family and friends.
The cinema room is a wonderful addition and
provides great entertainment for residents. The outdoor space is lovely too, well maintained, peaceful, and perfect for enjoying some fresh air.
What really makes Tudor House special is the staff. They are caring, attentive, and always go above and beyond to make residents feel happy and valued. The food is also delicious, with a great variety of meals that are both nutritious and enjoyable.
It is reassuring to see my friend so well cared for in such a warm and friendly environment. I would highly recommend Tudor House to anyone looking for a high-quality care home.
Reply from Amanda Hawley, General Manager at Tudor HouseThank you for your wonderful review of our beautiful home. All of the team strive to offer our residents the best care and support. We look forward to your continued visits to see your friend and you will always be welcomed.
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Review of

Maris View

from Kirsty S (Daughter of Resident) published on 15 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad moved here at the beginning of May and we cannot commend each and every member of staff enough. They go above and beyond to give Dad outstanding care and support, nothing is too much trouble and the reassurance that our Dad is safe and being well cared for means so much to us as a family. Time is
spent with residents getting to know their likes, dislikes and personal background history so it feels like Dad is part of the Maris View family rather than just a resident.
The setting is lovely, Dad has a beautiful room with a lovely outlook and the food is outstanding. Cannot recommend enough.
Thank you to each and every one of the team.
Reply from Paula-Jayne Hulatt, Customer Relations Manager at Maris ViewHi Kirsty, Thank you for sharing such a heartfelt review of your dad's experience at Maris View. It's an absolute pleasure to have your Dad here, he is a joy and brings so much life to each and every single one of the staff members. It truly does feel like a family here and it's lovely to hear you feel the same.
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Review of

Gillingham Grange

from Hazel C (Friend of Resident) published on 12 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very welcoming staff, very clean.
Reply from Amanda Whyte, General Manager at Gillingham GrangeThank you so much for your lovely review. I will pass on your kind words to our lovely team
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Review of

Merceode Lodge

from M W (Daughter of Resident) published on 12 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We were able to go on holiday and leave mum at Merceode knowing she'd be well cared for. Merceode Lodge exceeded expectations. Mum had a wonderful time in respite care. I would happily recommend Merceode Lodge. The team are excellent - Mum was safe, well cared for, entertained and enjoyed fantastic
food. I can't thank the whole team enough- from management, catering, cleaning, to carers - all wonderful. Thank you.
Reply from Helen Chapman, General Manager at Merceode LodgeThank you for your feedback which will be passed onto the team!
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Review of

Furze Field Manor

from H N (Niece of Resident) published on 12 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
On my auntie's first look round she felt at home so much so she didn't want to look at any others ! The staff have been wonderful, patient , kind and considerate to my auntie's needs but also us as a family. Nothing is ever to much trouble and your always made to feel welcome. It's clean , tidy and
has many activities to choose from. There is different themed days, menus for the residents to enjoy. The rooms are outstanding and homely. Truly a great home.
Reply from Sara Heath, Customer Relations Manager at Furze Field ManorThank you so much for your wonderful review. We are delighted to hear that your auntie felt at home from her very first visit and that both she and your family have had such a positive experience with us.

Our team works hard to provide a caring, welcoming, and supportive environment, so it's incredibly rewarding to know that their kindness, patience, and dedication have made a difference. We're also pleased that your auntie is enjoying the activities, themed events, dining experiences, and the comfort of her surroundings.

Thank you for trusting us with your auntie's care and for taking the time to share your feedback. Your kind words mean a great deal to everyone here.
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Review of

Estuary Gardens Care Home

from George S (Resident) published on 12 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After a mild heart attack and a mild stroke. I felt unable to carry on living on my own. I came to the care home for a 2 week trial, found it to be excellent and decided to stay.
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Review of

Arplemere

from Lynne B (Sister of Resident) published on 11 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Arrived from Devon (where I live) and all the staff were so kind and helpful, the care home is lovely, so clean and homely.
I had a lovely talk with the girl in charge, and she answered all my questions and put me at ease.
I know my sister is getting top quality care, which makes it easier to leave
her.
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Review of

Fairwood Fields

from L M (Daughter of Resident) published on 11 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Going into residential care is a huge undertaking for any resident and their family, and not one to be undertaken lightly. Finding the right home with the right staff is a minefield and, to a large extent, a calculated risk. Finding Fairwood Fields was an absolute blessing. Not only is the home beautiful,
it has an atmosphere of kindness, compassion and understanding which comes right from the top. My Dad has now been in 11 weeks and is settled and has everything he needs. Thank you to all.
Reply from Amy Watkiss, Customer Relationship Manager at Fairwood FieldsThank you for your kind words. We understand how important the decision to move into residential care can be, so it means a great deal to hear that you have had such a positive experience. We are delighted that your dad has settled in well and feels at home with us. We will share your feedback with the whole team who work hard every day to provide compassionate and supportive care.
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Review of

Lake View Lodge

from A W (Son of Resident) published on 11 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We've just been celebrating mum's 90th birthday at Lake View Lodge. The staff, cake and setting were amazing. My mum has only been there few months. The place is like a five star hotel but most of all my mum is happy there. Thank you to all that work there.
Reply from Catherine Singh, General Manager at Lake View LodgeThankyou for your kind and positive review. We are delighted to hear that her birthday celebrations went so well. Your kind words have been greatly appreciated by our team.
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Review of

Collington Park Lodge

from Kim S (Daughter of Resident) published on 11 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care and support my dad has had during respite has been superb. Thank you everyone, very much appreciated. The environment, food and general atmosphere is calm and welcoming. Should dad require respite again, we will definitely use Collington Park.
Reply from Bianca Wilson, General Manager at Collington Park LodgeThank you so much for your kind feedback it is very much appreciated by all of our staff
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Review of

Collington Park Lodge

from Nicola H (Daughter of Resident) published on 11 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We had to have my dad in respite following a fall and time in hospital. From visiting the site to getting him settled in was a very easy & quick process to which we were very grateful to the admin/mgmt team. The whole team were incredibly caring & efficient, doing their best to help our dad with this
transition. The actual home and facilities are superb. I would have no problem using the home again if needed or recommending it to others. Thank you!
Reply from Bianca Wilson, General Manager at Collington Park LodgeThank you so much for the review! We are so glad we could be of assistance and made this transition as easy for everyone as possible
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Review of

Potter House Care Home

from K E (Daughter of Resident) published on 11 June 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mum settled well into potters house. Staff went above and beyond to make her feel welcome and reassured her of any worries. The whole staff team are wonderful. They really work hard to ensure residents are cared for and happy. The food is lovely and serves on hot plates, to everyones liking!! Refreshments
and goodies are available throughout the day and the homemmaaycakrs are not to be missed!
All the staff work so hard to make potters house a home from home experience .
It's been a bumpy ride with management changes and lack of a social coordinator. But these issues have recently been addressed and things have improved.
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Review of

Fairwood Fields

from Caron P (Daughter of Resident) published on 10 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a challenge since her diagnosis with dementia, she decided under her own will to move in to Fairwood Fields at Pontefract after attending a coffee morning open day.
Mum has struggled initially at settling in to the care home, mainly due to the dementia, but the staff have been so nice
and caring to mum through the unsettled period since mum moved in permanently in February.
The fact that mum is now in a very vice care home and is being cared for so well , keeping her secure and safe has taken a big burden off me and has in retrospect supported me, as putting mum in to a care home wasn't easy, but we knew it was the only way. We can now go on holidays, feeling relaxed knowing mum is being cared for and mum has made new friends with in the home..
A big thank you to all the staff
Reply from Amy Watkiss, Customer Relationship Manager at Fairwood FieldsThank you for your lovely review. We know moving into care can be difficult and we're delighted to hear that your mum is now settled, making friends, and enjoying life at Fairwood Fields. It's wonderful to know that our team's care and support have given both your mum and your family peace of mind. Your kind words mean a lot and will be shared with all our staff.
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Review of

Fairwood Fields

from Liz H (Daughter of Resident) published on 8 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fairwood Fields is bright modern & welcoming. Much thought has gone into the refreshingly tasteful decor. The choice of lounges is also a bonus & seating areas away from the TV for those residents who just choose to chat. Mum very quickly made the decision, after a number of falls within a very short
time that full time care was what she now required. My brother & I were tasked with finding a suitable residence meeting mums needs & exacting standards. We were invited to a meeting in the home & the manager followed this up with a visit to meet and assess mum. Everyone in the home is most helpful & friendly. The care staff go out of their way to get to know mum. The home has a strong management team who are involved deeply with the running, training & evolving the home responsibly.
A beautiful light filled care home which wouldn't mean anything without the CARE. Mum put her trust in us to find her new home & we delivered reassured in the knowledge that she is very much CARED for.
Reply from Amy Watkiss, Customer Relationship Manager at Fairwood FieldsThank you for your wonderful feedback. We are delighted that your mum feels at home at Fairwood Fields and that our team has been able to provide the care, support, and reassurance your family was looking for. It means a great deal to hear that our staff, management team, and environment have made such a positive difference. We are grateful for your trust and look forward to continuing to provide the highest standard of care for your mum.
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Review of

Potter House Care Home

from G T (Son of Resident) published on 8 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been very well looked after at Potter House since entering a few months ago. She feels safe and she is safe with no more falls since she arrived. The care home is clean and very modern with good facilities. The carers are friendly and chatty and my mother's social life has probably got
even better with lots of visitors as well!
Reply from Chloe Bale, Customer Relationship Manager at Potter House Care HomeThank you for your lovely feedback. It is wonderful having your mother stay with us at Potter House. We are delighted to hear that she feels safe, happy, and enjoys such an active social life! Your kind words mean a great deal to our team, and we look forward to continuing to provide her with the highest standard of care and support.
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Frequently Asked Questions about Crystal Care Collection

Costs for care homes owned by Crystal Care Collection

Average costs per week for care homes owned by Crystal Care Collection by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Crystal Care Collection, based on 28 out of 30 settings.
Type of Care Provided Average Weekly Cost
Residential Care £1,516
Residential Dementia Care £1,516
All Care Types £1,516
Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.

How many Care Homes does Crystal Care Collection own?

Crystal Care Collection own 30 Care Homes.

Which Crystal Care Collection Care Homes have the highest review score?

Dale Brook, Bradshaw Lodge & Collington Park Lodge have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Crystal Care Collection to verify any information. View our terms and conditions. Crystal Care Collection has a Platinum Service – more info.