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Care Provided by Lake View Lodge
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 66 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Lake View Lodge to confirm what's included and get a personalised quote:
At Crystal Care Collection, Everything is Included – One Simple Fee
Choosing a care home is a big decision, and we believe it should be as stress-free as possible. That’s why at Crystal Care, we offer one inclusive fee.
Here’s what’s included:
Tailored Care – Personalised support that adapts to changing needs, ensuring comfort and security at all times.
A Place to Call Home – Spacious, beautifully designed en-suite rooms for privacy and relaxation.
Delicious, Chef-Prepared Meals – Nutritious and varied menus, catering to all dietary needs and personal preferences.
Vibrant Lifestyle & Activities – A packed calendar of events and entertainment, led by our dedicated lifestyle team.
Well-being Services – Regular visits from professional hairdressers and chiropodists to keep residents feeling their best.
Our all-inclusive approach gives peace of mind to residents and their families, allowing them to focus on what truly matters - quality time together
The price(s) shown are provided by the care home. Contact Lake View Lodge for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Tours
Good to Know
Group / Owner
- Crystal Care Collection
- Private Owned
Person in charge
- Catherine Singh (General Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2024
- Number of floors: 3
Room Information
- Single Rooms (66)
- Single Rooms with ensuite Wet Room (66)
- Couples/Companion Rooms with ensuite Wet Room (66)
Visiting
- No visiting restrictions and bookings are not required.
Parking
- Parking on site and 2 electric charging points
Lake View Lodge Reviews (28)
Lake View Lodge has a Review Score of 9.9 (9.858) out of 10, based on 28 reviews in the last 2 years.
Over all time Lake View Lodge has 28 reviews.
Mum loves having her hair cut which is one of her highlights & also having people to talk to & mix with.
The ability to talk to different people is very important with her dementia.
Mum loves having her hair cut which is one of her highlights & also having people to talk to & mix with.
The ability to talk to different people is very important with her dementia.
Thank you for taking the time to complete the review. Your kind words mean a lot to the team.
Staff are always helpful and diligent I feel my mum is well looked after and although I am sad for her that she had to relinquish living in her home which must have been so hard for her at least I know she is in the best place where she can have regular meals and people looking in on her to check...
Staff are always helpful and diligent I feel my mum is well looked after and although I am sad for her that she had to relinquish living in her home which must have been so hard for her at least I know she is in the best place where she can have regular meals and people looking in on her to check she is ok plus other residents to socialise with the room is lovely and the bathroom is absolutely gorgeous I'm glad she is there
The decor has been carefully chosen to create a warm, welcoming and homely environment.
We understand how difficult it can be for someone to leave their own home, so our staff dedicate time to supporting each person as they move in and settle into...
Thank you for taking the time to leave a review.The decor has been carefully chosen to create a warm, welcoming and homely environment.
We understand how difficult it can be for someone to leave their own home, so our staff dedicate time to supporting each person as they move in and settle into life at the care home.
We aim to create a genuine home-from-home where everyone feels comfortable, valued and supported.
We truly appreciate your kind words, they mean a great deal to the whole team at Lakeview Lodge.
Very impressed with building + rooms. Staffs are excellent nothing too much trouble with a smile on their faces even though I feel they are very under staffed - watching how busy they are. Very fortunate to have some very sunny days so sitting outside was a bonus.
Very impressed with building + rooms. Staffs are excellent nothing too much trouble with a smile on their faces even though I feel they are very under staffed - watching how busy they are. Very fortunate to have some very sunny days so sitting outside was a bonus.
Thank you so much for your wonderful review and for recognising how hard our team works. Although our staff appear busy, this is not due to staffing shortages it reflects their genuine dedication and their commitment to always going above and beyond for every resident. They are passionate about...
Thank you so much for your wonderful review and for recognising how hard our team works. Although our staff appear busy, this is not due to staffing shortages it reflects their genuine dedication and their commitment to always going above and beyond for every resident. They are passionate about doing as much as they can to provide the very best care and support, and your thoughtful acknowledgement means a great deal to us all Lakeview Lodge. The weather was indeed lovely during your stay and glad you got to enjoy spending time in the garden.
I have been in respite care for the last five weeks. From the time I arrived until this time, I have been well looked after. The staff have all been magnificent and nothing has been too much trouble such lovely girls. The laundry runs like clockwork and I have been very impressed. Overall, it's...
I have been in respite care for the last five weeks. From the time I arrived until this time, I have been well looked after. The staff have all been magnificent and nothing has been too much trouble such lovely girls. The laundry runs like clockwork and I have been very impressed. Overall, it's been a tremendous experience and I will be back I am sure.
Thank you so much, Linda, for taking the time to leave such a thoughtful review. We are truly delighted that you enjoyed your stay with us, and your kind words mean a great deal to the whole team at Lakeview Lodge. It is especially lovely to hear that you are considering returning to stay with us again in the future. We would be absolutely delighted to welcome you back
With...
With kind helpful staff and a beautiful setting.
Thanks again for letting us make it a special day for her
Jo
Thank you for your lovely feedback. We are so pleased to hear that the celebrations went well and we could be a part of her birthday celebrations. It is lovely to know that your mum has settled happily into life at Lakeview Lodge. We focus on creating a warm friendly environment for our residents...
Thank you for your lovely feedback. We are so pleased to hear that the celebrations went well and we could be a part of her birthday celebrations. It is lovely to know that your mum has settled happily into life at Lakeview Lodge. We focus on creating a warm friendly environment for our residents and please you have experienced this. Your kind words mean a great deal to the whole team thankyou for taking the time to write this review.
Visiting a relative was very impressed. First visit blew my mind. Firstly the views then the decor. Rooms were excellent good size beds. Ensuite was amazing. Food menu varied. Staff very friendly and helpful. Grounds and overhaul well maintained. Excellent visit.
Visiting a relative was very impressed. First visit blew my mind. Firstly the views then the decor. Rooms were excellent good size beds. Ensuite was amazing. Food menu varied. Staff very friendly and helpful. Grounds and overhaul well maintained. Excellent visit.
Thank you for a lovely review of all aspects of what Lake View offers.
I will ensure that the Team are congratulated, as it is all the team that ensure this home is beautiful at all times for the residents that live here.
Mum has been in the home since it first opened and I cannot praise the staff enough. They are caring and treat mum with compassion and dignity. The facilities are exceptional and all mum needs are well catered for, especially her new food requirements. Mum's dementia has progressed, but everyone...
Mum has been in the home since it first opened and I cannot praise the staff enough. They are caring and treat mum with compassion and dignity. The facilities are exceptional and all mum needs are well catered for, especially her new food requirements. Mum's dementia has progressed, but everyone has been fantastic to adapt to her needs accordingly. Thank you so much for all you do.
Thank you for your kind words, we are so pleased that you are happy with the care we provide for your mum. I will ensure all the team are thanked.
Visited Mum yesterday & today on a visit from London. Found Mum as always happy & well looked after. Staff as always pleasent & helpful. Found Mum's room tidy + clean. All in all a pleasent experience, I look forward to always coming in to visit
Visited Mum yesterday & today on a visit from London. Found Mum as always happy & well looked after. Staff as always pleasent & helpful. Found Mum's room tidy + clean. All in all a pleasent experience, I look forward to always coming in to visit
Thankyou for taking the time to write this review. We are so pleased you had a pleasant experience when visiting the home. Your kind words mean so much to the team at Lakeview Lodge.
It is a difficult choice when looking for a care home for a loved one and we looked at a number starting with Lake View Lodge. In the end it was an easy choice. Three months later we could not have been happier and importantly mum feels the same. The care, facilities and activities are first...
It is a difficult choice when looking for a care home for a loved one and we looked at a number starting with Lake View Lodge. In the end it was an easy choice. Three months later we could not have been happier and importantly mum feels the same. The care, facilities and activities are first class. They have worked hard to create a family environment which is great.
Thankyou for your positive feedback and kind words. We are delighted to hear about your experience with the home. Our team work very hard to provide high quality care and it is wonderful to know that their efforts have made a positive difference. Thankyou for taking the time to complete this review
On our recent visit to Lakeview , we found that the place has such a homely feel and a happy aura . The facilities spotless and really well equipped . The staff could not have been nicer and seem happy in their jobs . There are many activities going on that the residence are encouraged to get...
On our recent visit to Lakeview , we found that the place has such a homely feel and a happy aura . The facilities spotless and really well equipped . The staff could not have been nicer and seem happy in their jobs . There are many activities going on that the residence are encouraged to get involved with . This is a lovely place to live.
Thank you for your review. At Lakeview Lodge our team members are passionate about their roles. Our goal is to provide the highest level of service and care to our residents. Your feedback is appreciated and means a lot to our team members.
We moved mum to this home in November after an assessment was carried out in October and mum was accepted. Mum had Alzheimer's and at no point were we told that if mum presents with challenging behaviour she will be asked to leave. If I had been told this I would never have moved here to LakeView...
We moved mum to this home in November after an assessment was carried out in October and mum was accepted. Mum had Alzheimer's and at no point were we told that if mum presents with challenging behaviour she will be asked to leave. If I had been told this I would never have moved here to LakeView because as we all know Alzheimer's is progressive and we don't know how it will progress and to keep moving someone with Alzheimer's merely exacerbates the disease. After 3 months of repeated phone calls about mums behaviour and the constant worry to find another home for mum and the home calling the behaviour 'challenging', I moved mum out. She is now in a home that will never throw her out as they understand Dementia/Alzheimers and said mum's behaviour is not challenging it is the disease and sadly how it progresses. Please don't think that this home will be your loved ones forever home because apparently they are a 'low level' Dementia home, something they don't make known unless you ask.
Thank you for taking the time to leave your feedback. While we won't discuss personal care situations on a public forum, we are so glad your mum is settling in at her new home and wish you and your family all the best.
Lovely location
Lovely location
Thank you for your kind words. Your feedback means so much to our team, and we truly appreciate your recognition and support.
Family updated me of his...
Family updated me of his move to Lake View Lodge and what a great decision they made! Beautiful place, AMAZING staff, what a blast with the entertainment they bring to the home and honestly could not be happier to assist! Fathers day BBQ was lovely.
Grandad isn't one to faf or be pestered but everyone knows him well and takes great, great care of him, even when he's being stubborn hahaha. It's been a pure joy to visit him and honestly so grateful to be going back to Australia knowing he is in very good hands! Had many a laugh and so happy to see him in such good care.
Really appreciate everyone there and give yourselves a pat on the back for David ;) An absolute sweetheart but just can't be told hahaha. TY
Thankyou so much for you kind review. We are delighted to hear you had such as positive experience during your visit. We are committed to creating a safe and welcoming environment and providing the highest standard of care. Thankyou for your kind words which are greatly appreciated and will be shared with the team. Thankyou for placing your trust in us
We've just been celebrating mum's 90th birthday at Lake View Lodge. The staff, cake and setting were amazing. My mum has only been there few months. The place is like a five star hotel but most of all my mum is happy there. Thank you to all that work there.
We've just been celebrating mum's 90th birthday at Lake View Lodge. The staff, cake and setting were amazing. My mum has only been there few months. The place is like a five star hotel but most of all my mum is happy there. Thank you to all that work there.
Thankyou for your kind and positive review. We are delighted to hear that her birthday celebrations went so well. Your kind words have been greatly appreciated by our team.
I cannot praise highly enough the very high standard of every aspect of this establishment. Clearly, the staff are selected with enormous care and demonstrate outstanding courtesy and respect, combined with professionalism and great kindness. Nothing is too much trouble! My sister is in full...
I cannot praise highly enough the very high standard of every aspect of this establishment. Clearly, the staff are selected with enormous care and demonstrate outstanding courtesy and respect, combined with professionalism and great kindness. Nothing is too much trouble! My sister is in full possession of her mental faculties and appreciates the very high standards she sees throughout the day (and night). She says she is very happy and content here.
Father needed respite care. Lakeview was our first experience of using a care home facility and it was incredible. They looked after my dad incredibly well and he really enjoyed his time there. Visitors were allowed, and there were lots of activities every day if you wanted to take part, equally...
Every one of the staff from the admin team to the nurses and catering team were all fabulous.
Should my dad need a permanent home or more respite, we shall return!
The upbeat attitude shown by the staff clearly impacts the residents who appear to respond in a positive way.
The upbeat attitude shown by the staff clearly impacts the residents who appear to respond in a positive way.
Thank you for your kind review. We're delighted to hear that the upbeat attitude of our staff makes a positive impact on our residents. Creating a warm, encouraging environment is very important to us. We truly appreciate you taking the time to share your feedback
My Mother has been in this home for 4 months. The facilities are excellent. The staff very caring. The food is superb. A good range of activities arranged for residents. What more could one ask for. Can't recommend it more highly.
My Mother has been in this home for 4 months. The facilities are excellent. The staff very caring. The food is superb. A good range of activities arranged for residents. What more could one ask for. Can't recommend it more highly.
Thank you so much for taking the time to leave us such a lovely review. We're delighted to hear that your mother has settled in well and that you're pleased with our facilities, staff, food, and activities. Our team works hard to create a welcoming and supportive environment, and it means a great deal to know we're meeting your expectations.
My dear wife has been at Lakeview Lodge for the last 6 weeks and the care for her has been outstanding. From the moment she arrived the management and staff have treated the family with kindness, respect and dignity. My wife has received such genuine compassion and I could not have wanted more for...
My dear wife has been at Lakeview Lodge for the last 6 weeks and the care for her has been outstanding. From the moment she arrived the management and staff have treated the family with kindness, respect and dignity. My wife has received such genuine compassion and I could not have wanted more for her. Everyone of the staff have gone above and beyond for her comfort, dignity and happiness. Thank you all so very much.
Thank you so much for your kind words. It really is a pleasure to have you both as part of the Lakeview family.
Welcoming helpful friendly staff, clean and smelt nice in every part of the building I went in, resident I visited is so happy and comfortable she said she was worried she would miss her home but loves it here and feels very safe and wants for nothing.
Welcoming helpful friendly staff, clean and smelt nice in every part of the building I went in, resident I visited is so happy and comfortable she said she was worried she would miss her home but loves it here and feels very safe and wants for nothing.
Thank you so much for leaving us a lovely review. We are so glad to hear that your friend has settled so well into Lake View Lodge and feels safe in her new home. We look forward to welcoming you again, next time you visit.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Lake View Lodge.
There are no upcoming events for Lake View Lodge.
Awards / Recognitions (2)
- 01 Jun 2025Recipient: Lake View Lodge
- 01 May 2025Recipient: Lake View Lodge
Accreditations
There are no accreditations posted yet for Lake View Lodge.
Meet the Team (4)

Catherine is proud to have worked in the care sector since leaving school, a career that quickly became so much more than just a job. Over the years,...
Catherine is proud to have worked in the care sector since leaving school, a career that quickly became so much more than just a job. Over the years, she has truly fallen in love with caring for others and supporting people to live happy, fulfilling lives. She is now proud to be a Care Home Manager, a role she is incredibly passionate about.
Outside of work, she is a very busy and proud grandmother who loves nothing more than spending quality time with her family and friends, creating memories that will last a lifetime. She also loves to travel, explore the outdoors and enjoy the beauty of nature.
She has a real adventurous side too and enjoys trying new experiences and activities. For her, life is all about making memories, enjoying the journey and, wherever possible, bringing a little happiness to those around her.

With nearly 15 years of experience in healthcare, Kelly has built a rewarding career through hard work, dedication and a genuine passion for caring...
With nearly 15 years of experience in healthcare, Kelly has built a rewarding career through hard work, dedication and a genuine passion for caring for others. Starting out in housekeeping in a nursing home, she continued to learn and develop, achieving her Level 3 Diploma in Health and Social Care and Level 2 in Mental Health. Kelly has since progressed into management, where she has spent the past four years and is now working towards her Level 5.
What Kelly loves most about her role is seeing residents and staff smile, creating a positive environment and making sure every resident receives the highest standard of care. She truly believes that a happy team creates a happy home, and feels privileged to be part of that every day.
Family means everything to Kelly. She is a proud wife and mum of three and loves spending quality time together, whether on holiday, enjoying days out, visiting theme parks or simply relaxing at home. She treasures making memories with her family and enjoys being surrounded by friends and loved ones, with plenty of laughter and good conversation.
Outside of work, Kelly is a keen reader, although finding the time to finish a book can be a challenge! She also loves collecting coins, has a surprising soft spot for opera music and is a huge Disney fan.

With a fun and positive approach to life, Sally looks forward to making residents at Lake View Lodge smile every day she is on duty. She truly...
With a fun and positive approach to life, Sally looks forward to making residents at Lake View Lodge smile every day she is on duty. She truly believes that life is too short not to enjoy it.
After leaving school, Sally began her career at Thanet Technical College in Broadstairs, where she achieved City & Guilds qualifications in General Catering, Hotel Reception, and Housekeeping.
Her career then took her to London hotels, where she initially worked in reservations before progressing into accounts. Over time, her journey naturally led her into Nursing and Dementia Care Homes, where she started as an Administrator and progressed to the role of Hospitality Manager.
In 2024, Sally was delighted to join Lake View Lodge as Front of House Manager, where she played a key role in creating a warm and welcoming environment for residents and visitors alike. After just under two years with the company, Sally has since been promoted to Customer Relations Manager. In her current role, she enjoys engaging with the local community, supporting charitable fundraising, and organising meaningful events within the home.
Outside of work, Sally enjoys spending time at her allotment, which she and her husband took on just over two years ago. Together, they have successfully grown a variety of fruit and vegetables, a truly rewarding experience. She also enjoys travelling, concerts and going to the theatre.

Dan has been part of the care industry since the age of 18, beginning his journey as a kitchen assistant while studying at Westminster College. Over...
Dan has been part of the care industry since the age of 18, beginning his journey as a kitchen assistant while studying at Westminster College. Over the years, he has worked his way up to Head Chef, gaining valuable experience across various care companies and witnessing first-hand how food in the sector has evolved—a change he finds refreshing and inspiring to be part of.
Dan believes that everyone enjoys good food, and care home residents are no different. That’s why listening to them is so important. He is passionate about delivering well-presented, home-cooked meals that not only meet nutritional needs but also spark memories and bring joy. For many, mealtimes are the highlight of the day—a chance to relax, socialise, and enjoy a great meal and perhaps even a glass of wine. Getting these moments right is a top priority for Dan and his team at Lake View Lodge.
In a previous role, Dan’s team reached the finals for ‘Team of the Year’ at a national awards ceremony in London—an achievement he’s immensely proud of, especially as it came within the first three months of the home opening.
Outside of work, Dan is a devoted West Ham United fan and enjoys boxing. He’s also a proud father of five, one of whom is training to become a chef—much to his delight. He shares his home life with his beloved show cocker spaniel, Benny.
Frequently Asked Questions about Lake View Lodge
How much does Lake View Lodge cost?
The care home lists weekly fees per person from £1,595 for residential care (respite from £1,595) and from £1,595 for residential dementia care (respite from £1,595). Funding accepted: Self-Funding (Private), Local Authority with Top-up, Local Authority, NHS Continuing Healthcare (CHC).
What types of Care is Lake View Lodge registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Lake View Lodge have?
There are 66 Single Rooms.
What are the Facilities & Services at Lake View Lodge?
Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Lake View Lodge to the centre of Rochester?
3.4 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Lake View Lodge to verify any information. View our terms and conditions. Lake View Lodge has an Enhanced Service -what an Enhanced Service includes.