Care Homes Owned by Crystal Care Collection in West Sussex

Furze Field Manor have done a great job helping my 93 year old mother settle. She has dementia but the staff are kind and patient and take good care of her. They are very good at communicating and keeping me informed as to how Mum is doing. Thank you

An excellent experience for my Mum so far at Furzefield Manor with caring staff, interesting activities and great facilities. I would recomnend Furzefield for anyone looking for a caring and comfortable home for their loved ones.

My mother has been a resident of Bradshaw Lodge for eight months, she was the first admission. In that time she has settled extremely well which is very pleasing as, at the age of 99, she is still a very independent person. The moment you step into Bradshaw Lodge you are aware of the high standard of care and considerations afforded to the residents by the staff. The accommodation, food and activities are second to none. We would have no hesitation in recommending Bradshaw Lodge to anyone considering care for their loved ones.

- the air conditioning needs improving - in the recent hot weather the rooms have been very hot

Very welcome reception. All staff very kindly and helpful. Fellow residents amiable, mostly. Meal times mostly amiable with fellow residents. Would have liked easier access to garden area but staff always willing to help gain access. All-in-all a very pleasant stay at Furze Field Manor.

I will certainly reccomend to anyone.

On my auntie's first look round she felt at home so much so she didn't want to look at any others ! The staff have been wonderful, patient , kind and considerate to my auntie's needs but also us as a family. Nothing is ever to much trouble and your always made to feel welcome. It's clean , tidy and has many activities to choose from. There is different themed days, menus for the residents to enjoy. The rooms are outstanding and homely. Truly a great home.

My experience of Bradshaw Lodge is limited as I have only visited once, but the overall impression was one of warmth from the staff, including the receptionist and kitchen staff. The decor was attractive, using warm colour very carefully and with taste. My friend seems to have settled in very happily, joining in with the activities provided. I thought that the ensuite facility in her room was rather large in what was a comparatively small room.

I have visited a few times and every time the staff have been friendly and polite. I am offered tea on arrival. I stayed for lunch and although I am a fussy eater I was well looked after. The building is very clean and spacious.

Niw that the home is almost full, I get the impression the laundry and cleaning staff could do with more help.. But that's only hearsay!

Having visited and experienced many care facilities, I can honestly say that Bradshaw is exceptional.

The care home has been a wonderfully welcoming new home. A lot of care was given to every aspect of my mother's needs and i have been consistently comforted and impressed by the staff. They are genuinely caring, patient and engaging. The facilities are modern and to a high specification, the food good and many little touches make it feel like home.

All in all it is a super environment for our Sister / Sister-in Law.

Furzefield is a lovely, quite new, care home. In comparison to others, it stood out to us when we were looking around for my mum. Most of the staff are warm, welcoming, caring and kind, all seem to have good experience. The facilities are excellent and the decor, situation and upkeep all align well. Exceptionally clean. Activities are provided, could perhaps be more varied with opportunities for different groups and abilities - more activity assistants needed. Who is there tries very hard indeed but it's a big job. Singers, yoga lady, artists etc regularly visit which are all popular and the odd trip out is also available. Gardens are lovely and hopefully these will become more utilised with different areas to encourage residents to engage further. Food is generally good it seems. Overall pleased with the experience and extremely grateful for the care given. A few of the carers such as Sam and the 2 Sarah's really go above and beyond and have been invaluable.

The Care Home is extremely well run and leaves me with no concerns at all for her well being.

Bradshaw Lodge took care of every need for my mother during her respite stay. The staff were very attentive & caring & I cannot praise them enough. This is not just a nursing home, its a community, ensuring not only was my mother well looked after, but also all who visited her. Anyone who becomes a resident here is extremely lucky. Quite simply the best care home I have ever seen.

We are absolutely delighted with Furze Field. The staff are so friendly, cheerful and compassionate. The whole team encourage Mum to engage and participate in the activities. If there are ever any issues then they deal with it in a positive, cheerful way. The whole home is spotless and they always welcome the family when visiting. A big thank you.

To helping my Mum understand a stay at Furze Field would be beneficial right through to assisting her moving in, settling, encouraging and comforting Mum, I could not have asked for more.

As with all new experiences, it has taken Mum a while to settle but I'm so thankful for the amazing staff who support her with everything she needs; from medication to entertainment right through to ensuring her room is tidy and her clothes are clean - a wonderful service.

I also want to acknowledge the help I've received as a daughter in navigating the unpredictability, pain and deep sense of loss that comes with a parent suffering from dementia. I am learning news ways to embrace a 'shifting' relationship with my Mum and this is due to the empathy and professional advice I receive from all the staff at Furze Field.

We have been very happy with the care that our mum has received since she moved into Bradshaw Lodge. She is content and settled with the activities provided. Our dad has been made to feel welcome when he visits. Thank you to all the staff team.

I feel happy to leave my partner here knowing he is in safe hands.