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Care Home Owned by Crystal Care Collection in Devon

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9.6 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Crystal Care Collection in Devon

Only the locations & reviews in Devon for Crystal Care Collection are showing below.

View the details of all 28 locations (with 370 reviews) owned by Crystal Care Collection

Crystal Care Collection Locations in Devon (1)

 - Browse 1 Care Home owned by Crystal Care Collection in Devon
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Woodland View Lodge
Dutchbarn Lane, Exeter EX2 7PW 
9.7 12 reviews
Woodland View Lodge, Exeter, Devon
"Absolutely wonderful experience visiting my nan today. We had a great time with the musical experience of Violins! It was so nice to see…"   Read all 12 reviews
  • from £1,650 / week
  • 66 Rooms
Location Type Care Home

A brand-new, purpose-built care home in Topsham opening in September 2025. Designed to provide exceptional residential and dementia care, the home offers a warm, welcoming environment where residents ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care

Crystal Care Collection Reviews in Devon (12)

9.6

Crystal Care Collection has a Group Review Score of 9.6 (9.598) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Crystal Care Collection must have a Review Score.

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Review of

Woodland View Lodge

from H E (Granddaughter of Resident) published on 1 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Absolutely wonderful experience visiting my nan today. We had a great time with the musical experience of Violins! It was so nice to see all the residents enjoying dancing and singing. The staff were great and made it feel like home!
Reply from Selina Sapsford, Customer Relationship Manager at Woodland View LodgeWe're so pleased to hear you enjoyed your visit with your nan and were able to enjoy the wonderful violinists we had to entertain everyone. We love music at Woodland View Lodge and hope you can join us again soon and take part in some more of our activities! Thank you for taking the time to write such a lovely review!!
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Review of

Woodland View Lodge

from Rachel H (Daughter of Resident) published on 24 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is my second review of this home in the space of a few months. Our family has had such wonderful care that I feel I need to say this in public! Both my parents are in Woodland View Lodge and have had a tough couple of weeks with their health (physical and mental). Throughout that time, day and
night, every single one of the staff have supported our family medically, practically and emotionally. They have treated my mum and dad with unfailing respect and love - and gentle humour where appropriate - and their care for me, as an exhausted and worried daughter, has meant more to me that I can ever explain. Never in my most hopeful dreams did I think a care home could be such a lifesaver and a "sanity saver". WVL is both of those things, and the care is given with such a lightness of touch, such grace and such genuine love for residents that it almost overwhelms me. I cannot praise WVL and its staff highly enough. Thank you WVL!
Reply from Selina Sapsford, Customer Relationship Manager at Woodland View LodgeThank you so much for your wonderful review and beautiful words, we are so pleased you are happy with the service we provide, we're honoured to be able to support you and your parents through difficult times. We will be sure to share this lovely review with the team
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Review of

Woodland View Lodge

from S T (Daughter of Resident) published on 9 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
After viewing many care homes, Woodland View Lodge provided everything to meet my Mum''s needs and she immediately felt "at home". The facilities and staff are exceptional and I know she is being well cared for, nothing is too much trouble. The food is freshly cooked and the home is always
very clean. My Mum enjoys the activities and the residents' birthdays are celebrated, including wonderful cakes baked by the chef! My Mum is so happy at Woodland View Lodge and I no longer have to worry.
Reply from Selina Sapsford, Customer Relationship Manager at Woodland View LodgeThank you so much for taking the time to write such a positive review for us, we're so pleased to hear how happy you and your mum are with life at Woodland View Lodge. We will be sure to pass on your wonderful comments to the team.
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Review of

Woodland View Lodge

from K E (Daughter of Resident) published on 13 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Woodland View Lodge is amazing. We were recommended it after mum had to go into hospital. As soon as we arrived we felt at home and really safe.The staff are absolutely fabulous, all really friendly and caring - they really do go above and beyond. The rooms and facilities are great and everything is
kept spotlessly clean. Hairdresser and laundry are included in the cost and the cost of care in the Lodge is well worth the money. Mum has never eaten so well!
Reply from Hazel McGwyne, General Manager at Woodland View LodgeThank you for taking the time to write this review, it means a lot to us. We are pleased to hear that you and your relative are happy with the care received. I will be sure to share this review with the team here.
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Review of

Woodland View Lodge

from G B (Son of Resident) published on 26 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
First class place for mum to be at wonderful staff + management nothing to much trouble. If we could give 11 I would. Thank you.
Reply from Lucy Lester, CRM at Woodland View LodgeThank you so much for your lovely review and we are delighted to hear we are First Class! It's always great to hear such valued feedback. Thank you.
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Review of

Woodland View Lodge

from Paul B (Son-in-law of Resident) published on 23 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Family member was one of the 1st to stay here. She found the transition easy as staff are all amazing. They treat the residents with care + respect and above all dignity. She is very happy here. She's taken on outings, the shops etc. The staff in my opinion, are exceptional. Would highly recommend this
home.
Reply from Lucy Lester, CRM at Woodland View LodgeThank you for your review and it is always lovely to hear how much our team are appreciated. We are so pleased your mother-in-law found the transition easy and we greatly enjoy having her as part of our Woodland View family.
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Review of

Woodland View Lodge

from Andrew M (Son of Resident) published on 22 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum moved to this care home after a year in another one, she is really starting to feel at home here unlike the other care home. The staff are attentive, kind and unhurried and friendly. We hope the attention to detail will continue as the home fill towards capacity.
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Review of

Woodland View Lodge

from Pete D (Partner of Resident) published on 16 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My partner is a private ambulance driver so does many patient transfers and says there are many nice homes, however this one is by far the best. My mother is the happiest I have seen her in years. The carers are faultless nothing is too much trouble 10/10 well done
Reply from Michele Nichols, General Manager at Woodland View LodgeThank you for taking the time to share such a wonderful review. Were so pleased to hear that your mother is the happiest she has been in years. Your comments about our carers are greatly appreciated and will be shared with the whole team
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Review of

Woodland View Lodge

from Josephine B (Resident) published on 9 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good feel safe
Reply from Michele Nichols, General Manager at Woodland View LodgeThank you so much for your wonderful 5-star review. It truly means a great deal to us to know that you feel happy, supported, safe, and well cared for in your home. Our team is dedicated to making every day comfortable and enjoyable for our residents, and your kind rating is very encouraging
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Review of

Woodland View Lodge

from Julie G (Friend of Resident) published on 2 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We were very impressed by our first visit to the lodge. It so spacious and welcoming and run in an extremely efficient manner.
Reply from Michele Nichols, General Manager at Woodland View LodgeThank you so much for your kind words. Were delighted to hear that you enjoyed your first visit and found the lodge spacious, welcoming, and efficiently run. We truly appreciate your feedback and hope to welcome you back again soon
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Review of

Woodland View Lodge

from S B (Resident) published on 14 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
One day after hip replacement surgery I came to Woodland View Lodge for two weeks' convalescence and recuperation. The care and attention I received was first class every member of staff was kind and helpful and I felt safe and in good hands. After two weeks I walked out with confidence ready to start
a normal life again. I would not hesitate to recommend it to those seeing the very best in care homes, Woodlands View Lodge is a shinning example of the real meaning of 'care'
Reply from Michele Baxendale-Nichols, General Manager at Woodland View LodgeThank you so much for your wonderful review and kind words. We're delighted to hear that your stay at Woodland View Lodge helped you recover with confidence and comfort after your surgery. Our team takes great pride in providing compassionate, personalised care, and its truly rewarding to know that you felt safe, supported, and well looked after. We'll be sure to share your feedback with all our staff, they'll be thrilled to know they made such a positive difference in your recovery. Wishing you continued good health and happiness as you return to your daily life!
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Review of

Woodland View Lodge

from Jane K (Daughter of Resident) published on 7 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Woodland View Lodge (WVL) is absolutely exemplary in its care of Mum. 'Care' being the operative word. The entire team, in no particular order - management, reception, maintenance, carers, cleaners and chef - are all actively engaged in making a difference to people's lives. Nothing seems to be too
much trouble and no detail is too small for them to be bothered with. Moving Mum to WVL has been a reassertion of her independence and dignity and not a loss of it. Finding the right care home was challenging and overwhelming at times. But the day we walked into WVL changed my view of care and considerably increased my mums quality of life. I hope that if you are considering a care option for yourself or someone in your care, you will drop by and see for yourself the exceptional team at work here. I feel certain that you won't need to look any further. I can honestly say that this is the most relaxed I've felt about mums well being for a very long time.
Reply from Michele Baxendale-Nichols, General Manager at Woodland View LodgeThank you so much for your wonderful review. We're truly grateful for your kind words about our team and the care we provide. It means a great deal to know that your mum's independence, dignity, and quality of life have grown since joining us. We understand how important choosing the right home is, and we're honoured that you feel so at ease with her wellbeing. Thank you for your trust and for recommending Woodland View Lodge. We're proud to care for your mum
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