Care Homes Owned by Crystal Care Collection in Devon

Very disappointed so few 'able' people staying. Only 2 couples and myself on 1st floor. 1 couple left at the end of week 2. So not much conversation. No menus on tables on 1st floor, didn't realise there was a choice until I went downstairs. Excellent staff and carers. No bed lamp! Dangerous in the night if the 'call bell' dropped to the floor as light switch too far from the bed. Lost laundry - not all clothes labelled.

We recently moved our mother into woodland view from a different home via the hospital, in the short while she has been there, we have seen such a difference in her, the staff are just amazing, nothing is to much trouble, they take time to talk to us about how she is doing, she is so much more relaxed we feel she is in the right place at last. Thank you to all the staff

The home is beautifully decorated and feels homely. Staff are kind and went out of their way to accomodate us-even though we hadn't booked lunch we had a roast dinner which was delicious. Our friends had just moved in and their room already looked welcoming. All their photos were around and staff had already put pictures on the wall. Lots of small areas helped to make the place feel cosy. Staff clearly listen to residents and respond quickly to their needs.

Our friend was welcomed to Woodland View Lodge after we decided to move her from her previous care home. She settled quickly, and it is a delight now to visit her. Our friend refers to Woodland View as her 'hotel', and it certainly feels like that to us. Thanks so much to all the friendly management and staff.

This was our first visit to see our previous next-door neighbour who has dementia. We were very warmly welcomed by the staff who were friendly, yet personal. We noticed the home to be spotlessly clean, very well furnished; in fact, the environment was the best we have ever seen. For a large building, it feels very homely, calm and comfortable. Our neighbour seems very relaxed and content and looks very well and clearly very calm.

All staff are helpful and sincere in what they do.

Absolutely wonderful experience visiting my nan today. We had a great time with the musical experience of Violins! It was so nice to see all the residents enjoying dancing and singing. The staff were great and made it feel like home!

This is my second review of this home in the space of a few months. Our family has had such wonderful care that I feel I need to say this in public! Both my parents are in Woodland View Lodge and have had a tough couple of weeks with their health (physical and mental). Throughout that time, day and night, every single one of the staff have supported our family medically, practically and emotionally. They have treated my mum and dad with unfailing respect and love - and gentle humour where appropriate - and their care for me, as an exhausted and worried daughter, has meant more to me that I can ever explain. Never in my most hopeful dreams did I think a care home could be such a lifesaver and a "sanity saver". WVL is both of those things, and the care is given with such a lightness of touch, such grace and such genuine love for residents that it almost overwhelms me. I cannot praise WVL and its staff highly enough. Thank you WVL!

After viewing many care homes, Woodland View Lodge provided everything to meet my Mum''s needs and she immediately felt "at home". The facilities and staff are exceptional and I know she is being well cared for, nothing is too much trouble. The food is freshly cooked and the home is always very clean. My Mum enjoys the activities and the residents' birthdays are celebrated, including wonderful cakes baked by the chef! My Mum is so happy at Woodland View Lodge and I no longer have to worry.

Woodland View Lodge is amazing. We were recommended it after mum had to go into hospital. As soon as we arrived we felt at home and really safe.The staff are absolutely fabulous, all really friendly and caring - they really do go above and beyond. The rooms and facilities are great and everything is kept spotlessly clean. Hairdresser and laundry are included in the cost and the cost of care in the Lodge is well worth the money. Mum has never eaten so well!

First class place for mum to be at wonderful staff + management nothing to much trouble. If we could give 11 I would. Thank you.

Family member was one of the 1st to stay here. She found the transition easy as staff are all amazing. They treat the residents with care + respect and above all dignity. She is very happy here. She's taken on outings, the shops etc. The staff in my opinion, are exceptional. Would highly recommend this home.

Mum moved to this care home after a year in another one, she is really starting to feel at home here unlike the other care home. The staff are attentive, kind and unhurried and friendly. We hope the attention to detail will continue as the home fill towards capacity.

My partner is a private ambulance driver so does many patient transfers and says there are many nice homes, however this one is by far the best. My mother is the happiest I have seen her in years. The carers are faultless nothing is too much trouble 10/10 well done

Very good feel safe

We were very impressed by our first visit to the lodge. It so spacious and welcoming and run in an extremely efficient manner.

One day after hip replacement surgery I came to Woodland View Lodge for two weeks' convalescence and recuperation. The care and attention I received was first class every member of staff was kind and helpful and I felt safe and in good hands. After two weeks I walked out with confidence ready to start a normal life again. I would not hesitate to recommend it to those seeing the very best in care homes, Woodlands View Lodge is a shinning example of the real meaning of 'care'

Woodland View Lodge (WVL) is absolutely exemplary in its care of Mum. 'Care' being the operative word. The entire team, in no particular order - management, reception, maintenance, carers, cleaners and chef - are all actively engaged in making a difference to people's lives. Nothing seems to be too much trouble and no detail is too small for them to be bothered with. Moving Mum to WVL has been a reassertion of her independence and dignity and not a loss of it. Finding the right care home was challenging and overwhelming at times. But the day we walked into WVL changed my view of care and considerably increased my mums quality of life. I hope that if you are considering a care option for yourself or someone in your care, you will drop by and see for yourself the exceptional team at work here. I feel certain that you won't need to look any further. I can honestly say that this is the most relaxed I've felt about mums well being for a very long time.