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Care Home Owned by Crystal Care Collection in London

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9.6 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Crystal Care Collection in London

Only the locations & reviews in London for Crystal Care Collection are showing below.

View the details of all 28 locations (with 370 reviews) owned by Crystal Care Collection

Crystal Care Collection Locations in London (1)

 - Browse 1 Care Home owned by Crystal Care Collection in London
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Kinglea Court
Sewardstone Road, Waltham Abbey E4 7RE 
8.5 3 reviews
Kinglea Court, Waltham Abbey, London
"The standard of care my Father-in-law is first class. From the moment he entered the home, every staff member we have interaction has been…"   Read all 3 reviews
  • from £1,695 / week
  • 66 Rooms
Location Type Care Home

Kinglea Court, a new care home in Chingford operated by Crystal Care Collection, is set to open in February 2026 and has been thoughtfully designed with sustainable living at its heart. The home ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care

Crystal Care Collection Reviews in London (3)

9.6

Crystal Care Collection has a Group Review Score of 9.6 (9.598) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Crystal Care Collection must have a Review Score.

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Review of

Kinglea Court

from Joanna B (Daughter of Resident) published on 17 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very impressed by all aspects of the care provided by Kinglea Court.


My father was admitted at a point of need and from the first conversation everything has been excellent. The care has extended to my mother, my husband and myself when we visit as well.


Just such a caring and professional team

and wonderful facilities. The home has only being open for a short time so the number of residents is currently low and by definition everything is new and shiny but I am sure the high standards I have experienced will continue.
Reply from Lisa Coombs, Registered Manager at Kinglea CourtThank you so much for your kind and thoughtful review. We're truly grateful for your words and for the trust you've placed in us at such an important time for your family. It means a great deal to hear that the care and support provided to your father and to all of you during your visits has made a positive difference. Our team is very proud of the warm, professional environment they've created, and feedback like yours reassures us that we're achieving what we set out to do.
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Review of

Kinglea Court

from A B (Son-in-law of Resident) published on 17 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The standard of care my Father-in-law is first class. From the moment he entered the home, every staff member we have interaction has been completely professional and dedicated to his welfare.
The general manager and care manager carried out a home visit within an hour of our call. They made all the
arrangements to safely transport my father-in-law to the home, and ensured that he was able to receive the support and care that he needs. We have been able to witness this fantastic level of care during visits
The building is brand new. As you would expect the rooms are spacious and all public rooms beautifully decorated.
When visiting we have been offered refreshments and lunch which is a nice touch.
Our thanks to all the wonderful staff at the home
Reply from Lisa Coombs, General Manager at Kinglea CourtThank you for your kind words, we are glad we were able to support in a time of need. We take great pride in providing exceptional care for residents and relatives, guiding them through their care journey. We will proudly share the review our team.
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Review of

Kinglea Court

from S P (Friend of Resident) published on 15 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Walking in the building, I was made to feel so welcome and seeing my friend with a big smile on his face was amazing to see. I was invited to have lunch with him, which I expected, the lunch was very tasty and plentiful. We enjoyed a glass of wine and then had a tour of the grounds, wildlife and picturesque
gardens, with bird feeders. My friend was so overwhelmed.
Reply from Jade Tomlin, Customer Relations Manager at Kinglea CourtThank you so much for your kind words. It really means a lot to hear how welcome you felt and to know your friend enjoyed the day so much. Seeing those smiles, sharing lunch, and spending time in our gardens are exactly the moments we love to create. We hope to see you again very soon.
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