Care Homes Owned by Crystal Care Collection in Norfolk

Since the day my in-laws both moved in to Baysfield Gardens care home, I have been nothing but so impressed with the staff and the service provided. Every single member of staff is so very caring and very professional. The care home always has a lovely warm feeling about it. Well done to everyone.

Staff have also helped with the transition from living at home (changing doctors etc)

From our first contact with Baysfield Gardens prior to their opening they have been extremely helpful. After looking around and meeting the staff and my sister and brother in law attending the opening day we together with mum made the decision to move her in permanently. She has been there three weeks and it is fantastic to see how well she has settled in. She has made friends and engages with many of the activities, the staff are always helpful and go above and beyond. The food has also been greatly appreciated, especially the Eton Mess. We are always made welcome by the friendly and caring staff.

All staff very caring and professional. The care home is immaculate, and offers a fantastic range of activities for the residents. The layout of the rooms are really well planned allowing for residents to add their own personal touch. The gardens are really well laid out with plenty of seating for residents to meet up and intermingle. The catering is really good. I feel a huge amount of effort was put into the designing of this home. It seems more like a first class hotel than a care home.

Mum has settled in to Baysfield gardens very well. She is now living a life instead of just existing. Making friends, enjoying crafts and has lots of stories to tell us when we visit. As visitors we are made welcome and her great grandchildren loved the magician. The staff are extremely friendly and helpful. We made a great decision the day that she made Baysfield gardens her home

Mum is a permanent resident at Baysfield Gardens. She has just completed her second week. I cannot believe how quickly and how well she has settled in. The staff are so welcoming, kind and helpful. She is 98 but joining in all sorts of great activities, making friends and enjoying the wonderful food. She is really happy with her room and the many facilities on offer. We are also made to feel welcome when we visit. Everything about mums move to Baysfield Gardens has been positive.

Thank you

I cannot praise this care home & staff enough. We need more places like this absolutely fantastic.