Care Homes Owned by Crystal Care Collection in South Gloucestershire

I want to thank everyone involved for the outstanding care and support you have given her since her arrival

It is reassuring to see my friend so well cared for in such a warm and friendly environment. I would highly recommend Tudor House to anyone looking for a high-quality care home.

My grandmother has recently been a resident of Tudor Lodge for respite. I have been blown away by the standard of care she has received alongside the high standard of the facilities at the home. It feels so friendly and like a 5 star hotel. The staff are warm, kind and really does feel like I can now relax and know that my 100 year old grandmother can be 100% looked after. I must mention the food - wow! It's delicious. Thank you for providing such a high quality care. I couldn't have asked for anything more, it has been a great experience for both my grandmother and our family.

My husband very recently spent one week at Tudor House for respite care. He was warmly welcomed by the staff and soon settled in enjoying the company of others but most importantly he was well care for during his stay. From our very first visit to look around Tudor Home we could see that there was a relaxed and warm environment that residents were experiencing. The general manager was attentive to both my husband's needs and to mind, so that the week's respite would benefit us both. I have no hesitation in my husband returning for a further respite period.

Tudor House is the most welcoming care facility. Exceptional attention to every detail. All staff are happy to put residents and visitors at ease. The gentle approach we chose ,of visiting at least once a week for approximately 4 weeks, before my wife's week long respite, was accommodated. Allowing us to familiarise ourselves with staff and vice versa. Overall excellent quality

Tudor House is a good care home. Most importantly, there is a high ratio of staff to residents and the staff are both friendly and caring. Rooms are well-equipped, beds are comfortable and the en suite washing facilities aid privacy. Added to this the very good, brand-new facilities, varied, good quality food and drink and high standard of cleanliness, altogether give the feeling more of a comfortable hotel than a home. The 'open door' policy enabling relatives and friends to visit and partake of meals with their loved-ones at any time (at no extra charge) is convenient and confidence-building. When issues arise, management listen carefully to any points raised and are quick to respond effectively.

Overall, Tudor House is consistently good across the board and definitely worthy of consideration should you be looking for a care home.

I regularly visit several diferent care homes so was rather amazed when going to Tudor for the first time to portrays like a high quality hotel, with beautiful furnishings etc to see the dining room set up for meals it is really lovely and for the residents it must make them feel so nice to have such facilities provided. The front of house staff are just so welcoming and accommodating to all my requirements, even to phone calls too. On all my visits the staff are friendly and polite and I am always offered tea/coffee. Highly recommend.

Following a series of hospital stays, and a recent diagnosis for Dementia /Alzheimers disease, it was evident that mum could no longer stay in her own home, so started the somewhat daunting process of looking for a suitable care home for her, and from our experience so far, Tudor Home is perfect. The staff and carers are so kind and understanding - nothing is too much trouble for them, and so far mum has settled in really well. The home is lovely, very well looked after - high standards of cleanliness, and the food is amazing. Although I was apprehensive about the whole process, and worried about how it would work out, Amanda and her team have been fantastic in understanding mums' needs and care required, and I would definitely recommend Tudor Home to anyone in a similar position.

Lovely care home with exceptional attention of care given to my father and mother in law. Invited to join them on Christmas Day and lunch was lovely. All staff are helpful, cheerful and friendly. Nothing is too much trouble. The care home itself is like a 5 star hotel and beautifully decorated.

My mother moved to Tudor House in October and I immediately felt that it was the right place for her-the care mum is given is exceptional- I can't fault it- staff go out of their way to meet mum's individual needs-they have made her feel welcome, settled, engaged and more than comfortable. The place itself is airy and light with lots of different spaces to sit in or walk to. Trips out have included a visit to the Concorde Museum and a local cafe and I know mum has been involved in various activities in the home. From what I have seen, the menu offered is outstanding. My mother's room has a patio door from which she can exit whenever she likes into the growing garden.I think it would have been a challenge to find a better new home for mum. Most grateful to all the staff at Tudor.

My mother moved here a few months ago and I'm so happy. Her immediate reaction when asked how she likes her new home is 'Oh lovely!!' The care, support, food and general ambiance is truely excellent. Highly recommended.

I just can't fault it in any way my overall experience is 'amazing'

The experience I found made a first time in a care home less traumatic than I was worried about. The welcoming staff were friendly and put me at ease. Nothing was too much trouble. Missed the recliner chair at home. Stool not good for me. Difficult switching light off from bed. (Used my stick) Overall a happy experience.

We moved my elderly mother into Tudor House Care Home recently. We are very pleased to have made this choice. The staff and management have all been so kind, so helpful and so supportive. At Tudor House they consider both her mental and physical well-being. She has commented on how happy she is to be living there.

My dad has moved into this fabulous care facility just this week. We've been impressed firstly by the well-trained staff and brand new facilities. My dad loves the variety on the menu and he's even been impressed by the speed of response from the carers. We had a choice of homes to review when moving him in to the area - from another care home - and we're all delighted we found Tudor House.