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Care Home Owned by Crystal Care Collection in South Gloucestershire

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9.3 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Crystal Care Collection in South Gloucestershire

Only the locations & reviews in South Gloucestershire for Crystal Care Collection are showing below.

View the details of all 25 locations (with 264 reviews) owned by Crystal Care Collection

Crystal Care Collection Locations in South Gloucestershire (1)

1 Care Home owned by Crystal Care Collection in South Gloucestershire
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Tudor House

Cleve Wood Road, Thornbury, Bristol BS35 2GA 

9.0 7 reviews
"Lovely care home with exceptional attention of care given to my father and mother in law. Invited to join them on Christmas Day and lunch…"   Read all 7 reviews
Location Type Care Home

Tudor House is a brand-new residential care home opening in June 2025. It is located in the charming market town of Thornbury, near Bristol. There’s no belief in add-ons or extras—just a commitment to doing things properly. That’s why the All Inclusive… Read more about Tudor House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 66 Rooms
  • from £1,625 / week

Crystal Care Collection Reviews in South Gloucestershire (7)

9.3

Crystal Care Collection has a Group Review Score of 9.3 (9.347) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Crystal Care Collection must have a Review Score.

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Review of

Tudor House

from S C (Daughter-in-law of Resident) published on 23 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely care home with exceptional attention of care given to my father and mother in law. Invited to join them on Christmas Day and lunch was lovely. All staff are helpful, cheerful and friendly. Nothing is too much trouble. The care home itself is like a 5 star hotel and beautifully decorated.
Reply from Amanda Hawley, General Manager at Tudor HouseThank you for your wonderful review of our beautiful home. It means so much to the whole team when our families feel welcomed and cared for as much as our residents. Looking after your father-in-law and mother-in-law has been a privilege.
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Review of

Tudor House

from R H (Daughter of Resident) published on 14 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother moved to Tudor House in October and I immediately felt that it was the right place for her-the care mum is given is exceptional- I can't fault it- staff go out of their way to meet mum's individual needs-they have made her feel welcome, settled, engaged and more than comfortable. The place
itself is airy and light with lots of different spaces to sit in or walk to. Trips out have included a visit to the Concorde Museum and a local cafe and I know mum has been involved in various activities in the home. From what I have seen, the menu offered is outstanding. My mother's room has a patio door from which she can exit whenever she likes into the growing garden.I think it would have been a challenge to find a better new home for mum. Most grateful to all the staff at Tudor.
Reply from Amanda Hawley, General Manager at Tudor HouseThank you very much for taking the time to share such a wonderful review of our care home.
We are delighted to hear that your experience with us is so positive. Your kind words mean a great deal to our team and truly encourages us to continue providing the highest standard of care and support to our residents and their families.
Thank you once again for your thoughtful feedback. It has been a pleasure caring for your loved one.
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Review of

Tudor House

from F T (Daughter of Resident) published on 24 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother moved here a few months ago and I'm so happy. Her immediate reaction when asked how she likes her new home is 'Oh lovely!!' The care, support, food and general ambiance is truely excellent. Highly recommended.
Reply from Amanda Hawley, General Manager at Tudor HouseThank you so much for your wonderful 5-star review. We're truly delighted to know that your experience with our care home has been so positive. Our team works hard to create a safe, welcoming, and supportive environment for every resident, and it means the world to us that this has made a difference for you and your family. Your kind words encourage us to keep striving for excellence every day. We're grateful for your trust and look forward to continuing to provide the highest standard of care.
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Review of

Tudor House

from Judith S (Wife of Resident) published on 2 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I just can't fault it in any way my overall experience is 'amazing'
Reply from Amanda Hawley, General Manager at Tudor HouseThank you so much for your kind words and wonderful review. We're truly grateful you took the time to share your experiences. It means a great deal to our entire team to know that our care and support is making a positive difference.Providing a warm, safe, and welcoming environment is at the heart of what we do, and it's wonderful to hear that this came through. Your feedback inspires us to continue giving our very best every day.
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Review of

Tudor House

from Joy B (Resident) published on 29 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The experience I found made a first time in a care home less traumatic than I was worried about. The welcoming staff were friendly and put me at ease. Nothing was too much trouble. Missed the recliner chair at home. Stool not good for me. Difficult switching light off from bed. (Used my stick) Overall
a happy experience.
Reply from Amanda Hawley, General Manager at Tudor HouseThank you so much for taking the time to share your experience. We're delighted to hear that our welcoming team helped make your first stay in a care home feel comfortable and reassuring. It means a great deal to us that you felt at ease and well looked after.We also really appreciate your feedback about the chair, stool, and light switch. We'll review these points with the team to see how we can make future stays even more comfortable.It's wonderful to know that overall you had a happy experience with us, and we hope to welcome you back again in the future.
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Review of

Tudor House

from M P (Daughter of Resident) published on 29 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We moved my elderly mother into Tudor House Care Home recently. We are very pleased to have made this choice. The staff and management have all been so kind, so helpful and so supportive. At Tudor House they consider both her mental and physical well-being. She has commented on how happy she is
to be living there.
Reply from Amanda Hawley, General Manager at Tudor HouseThank you so much from all the team here at Tudor House. We strive to be the best every day and we are so pleased to hear how happy your mother is here at Tudor House.
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Review of

Tudor House

from R W (Son of Resident) published on 27 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has moved into this fabulous care facility just this week. We've been impressed firstly by the well-trained staff and brand new facilities. My dad loves the variety on the menu and he's even been impressed by the speed of response from the carers. We had a choice of homes to review when moving
him in to the area - from another care home - and we're all delighted we found Tudor House.
Reply from Amanda Hawley, General Manager at Tudor HouseThank you so much for your kind words, we truly appreciate you taking the time to share your experience for others. Our team is dedicated to providing compassionate, high quality care and it means so much to know that our efforts are making a difference. It is an honor to care for your dad and to welcome you all into our home. Thank you again for your trust and support.
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