Care Homes Owned by Crystal Care Collection in Lancashire

Thank you again for taking the time to share your experience, and we look forward to continuing to make Middleshaw Hills a happy and welcoming home for your Great Uncle. Read less

We are also pleased to see that you have been happy with the other aspects of your experience at the home, and we really appreciate you sharing your feedback with Read less

Were also glad you found the facilities and your room comfortable during your stay. Your kind recommendation means a great deal to all of us at Middleshaw Hills, and we wish you continued health and recovery. Read less

Thank you so much for your kind and thoughtful review. It truly means a great deal to us. We're delighted to hear that your experience with Middleshaw Hill has been such a positive one. Supporting residents as they settle in, especially when living with dementia, is incredibly important to us, and we're so pleased that both your mum and your family have felt understood and supported throughout this journey. Creating a warm, home-from-home environment is exactly what we strive for, so it's wonderful to know this has come across in your experience. Your feedback about our team and their dedication is greatly appreciated, and we will be sure to share your kind words with them. Thank you again for taking the time to share your experience and for your 5-star recommendation. Read less

Thank you so much for your wonderful review. We're absolutely delighted to hear that your aunt is so happy with the care she's receiving at Middleshaw. It means a great deal to us to know that both she and your family feel comfortable, supported, and well looked after during her stay. Our team works hard to create a warm, welcoming environment, and your kind words about the staff, the food, and the little touches like arranging lunch after your long journey truly mean a lot. We'll be sure to share your feedback with the whole team. Thank you again for your recommendation; it's greatly appreciated. If there's ever anything further we can do for your aunt or your family, please dont hesitate to let us know. Read less

Thank you so much for taking the time to share such a heartfelt review.

Were truly delighted to hear that your mothers respite stay has been such a positive experience, especially after what sounds like a very difficult period for her and for your family. Knowing that she has regained physical strength, enjoyed her surroundings and meals, and most importantly felt happy and well cared for, means the world to us.

Your kind words about our team their compassion, sensitivity and genuine concern will be shared with them all. Providing thoughtful, person-centred care in a warm and supportive environment is at the heart of everything we do, and its incredibly rewarding to know that this has made a real difference to your mother.

Thank you again for your trust and your gratitude. It has been a privilege to care for her. Read less

Thank you again for your trust and kind words they will be shared with the entire team. Read less

Thank you so much for taking the time to share such a lovely review. We are truly delighted to hear how happy your dad is at Middleshaw Hills and that his move has made such a positive difference. Seeing our residents smile and feel at home means everything to us, and your kind words about our staff, environment, and the personal, dignified care your dad receives will be greatly appreciated by the whole team. Thank you for your trust and support it really does mean a great deal to us. Read less

Thank you so much for your kind and thoughtful review. We are delighted to hear that your mother is receiving excellent care and that you feel confident in your choice of Middleshaw Hills for her ongoing care. Our team works hard to create a welcoming, family-focused environment, so its wonderful to know that our staff, activities, and menus are making a positive difference to everyday life. Your feedback means a great deal to us, and we truly appreciate you taking the time to share your experience. Read less

Thank you very much for taking the time to share such a thoughtful and detailed review. We are delighted to hear that you continue to enjoy the ambience of the home and that our staffs care, knowledge, and dedication have made a positive difference to you.

We truly appreciate your feedback regarding lunchtime menu variety and will be sure to share this with our catering team as we are always looking for ways to improve. It is especially rewarding to know that despite the challenges faced across the sector, you feel the high standards of care have been maintained.

We are so pleased that your husband has settled in well and is happy with the quality of care he is receiving. Thank you again for your kind words and continued trust in our team your support means a great deal to us. Read less

Thank you so much for sharing your experience. We understand how difficult it can be when a loved ones Alzheimers progresses to the point where independent living is no longer safe, and were truly grateful that you entrusted us with your sisters care.

Its wonderful to hear that our team has been able to strike the right balance between supporting your sister and respecting her independence. Maintaining dignity and choice is incredibly important, and your feedback means a great deal to everyone here.

Were also delighted that youve felt the kindness, good humour, and respect shown by our staffthey work hard to create a warm, reassuring environment for every resident.

Thank you again for your thoughtful words. Were honoured to be part of your sisters journey and will continue to support her with compassion and care. Read less

Thank you so much for taking the time to share your wonderful feedback. Were truly delighted to hear that both your parents have had such a positive experience at Middleshaw Hills. It means a great deal to our whole team to know that we were able to support your family during a difficult time and help make the transition as smooth as possible.

Were especially pleased that youve found our staff to be friendly, compassionate, and always willing to helpthis is exactly the standard of care we strive to provide every day. Its also lovely to hear that the activities programme, the cleanliness of the home, and the comfort of the rooms have all contributed to your parents feeling settled and well cared for.

Thank you again for your kind words and appreciation. Were grateful for your trust in us and will continue doing everything we can to ensure your parents feel safe, supported, and at home. Read less

Thank you so much for your kind and heartfelt words. We're truly touched that you and your husband chose Middleshaw Hills, and we're glad we could be there for you during such a difficult and unexpected time.It means a great deal to our entire team to know that our care, accommodation, and support have made a positive difference. We strive to create a comforting and reassuring environment for all our residents and their loved ones, and your feedback is a wonderful reminder of why we do what we do.Please don't hesitate to reach out if there's ever anything more we can do to support you both. Warm regards Read less

Thank you so much for taking the time to share such a heartfelt review. We understand how difficult it can be for both residents and their families when experiencing respite care for the first time, so we're truly delighted to hear that your mother felt comfortable and well cared for during her stay at Middleshaw Hills.Its wonderful to know that not only did she feel happy and supported, but that your family also felt welcomed and reassured when visiting. Creating a safe, welcoming, and homely environment is something we take great pride in, and your kind words mean a great deal to our entire team.Thank you again for your recommendation and for entrusting us with your mothers care. We wish her and your whole family all the very best, and we hope to welcome her back in the future should she ever need us again. Read less