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Care Home Owned by Crystal Care Collection in Lancashire

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8.6 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Crystal Care Collection in Lancashire

Only the locations & reviews in Lancashire for Crystal Care Collection are showing below.

View the details of all 7 locations (with 11 reviews) owned by Crystal Care Collection

Crystal Care Collection Locations in Lancashire (1)

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1 Care Home owned by Crystal Care Collection in Lancashire
Middleshaw Hills

Whalley Road, Barrow, Clitheroe BB7 9GB 

8.7 4 reviews
"My husband and I had visited the Middleshaw Hills on two occasions prior to my husband being accepted for short term care. We were very…"   Read all 4 reviews
Location Type Care Home

Middleshaw Hills Care Home in Clitheroe offers luxury residential, dementia, and respite care. Middleshaw Hills incorporates sustainable features such as eco-friendly technologies and energy-efficient systems, alongside beautifully crafted interiors.… Read more about Middleshaw Hills

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • 66 Rooms
  • from £1,450 / week

Crystal Care Collection Reviews in Lancashire (4)

8.6

Crystal Care Collection has a Group Review Score of 8.6 (8.577) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Crystal Care Collection must have a Review Score.

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Review of

Middleshaw Hills

from J T (Wife of Resident) published on 16 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband and I had visited the Middleshaw Hills on two occasions prior to my husband being accepted for short term care. We were very impressed by both the accommodation and staff. Not thinking at the time we would need their support to soon after the viewing everything happened so suddenly I was
in turmoil but everyone at Middleshaw were so kind and reassuring.
Everything is perfect and suits both my husband's and my needs.
Reply from Charlotte Pardon, General Manager at Middleshaw Hills

Thank you so much for your kind and heartfelt words. We're truly touched that you and your husband chose Middleshaw Hills, and we're glad we could be there for you during such a difficult and unexpected time.It means a great deal to our entire team to know that our care, accommodation, and support have made a positive difference. We strive to create a comforting and reassuring environment for all our residents and their loved ones, and your feedback is a wonderful reminder of why we do what we do.Please don't hesitate to reach out if there's ever anything more we can do to support you both. Warm regards

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Review of

Middleshaw Hills

from Diane G (Daughter of Resident) published on 3 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother went for 2 weeks respite care and I have to say, she was very nervous, as this was her first time away from myself and family. I spoke to mum every day whilst I was on holidat and she was more than happy with the facilities and staff and spoke very highly of everyone involved in her care.
Other family members visited mum and couldn't believe how beautiful it was. They were made very welcome as I was, I would definitely recommend Middleshaw Hills to any of their potential clients, and I'm so relieved and grateful to everyone who cared for her.
Reply from Charlotte Pardon, General Manager at Middleshaw Hills

Thank you so much for taking the time to share such a heartfelt review. We understand how difficult it can be for both residents and their families when experiencing respite care for the first time, so we're truly delighted to hear that your mother felt comfortable and well cared for during her stay at Middleshaw Hills.Its wonderful to know that not only did she feel happy and supported, but that your family also felt welcomed and reassured when visiting. Creating a safe, welcoming, and homely environment is something we take great pride in, and your kind words mean a great deal to our entire team.Thank you again for your recommendation and for entrusting us with your mothers care. We wish her and your whole family all the very best, and we hope to welcome her back in the future should she ever need us again.

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Review of

Middleshaw Hills

from Paul B (Son of Resident) published on 23 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely new building. Ample parking with EV charging. Impressive spacious airy layout, Nothing too much trouble for attentive, caring staff. Private spaces and rooms for family get-togethers. Cinema and other activity rooms. Lots of arranged activities - even if my 101 year old mother doesn't
appreciate them all. Ground floor garden rooms have own access to garden courtyard. All rooms have queen-size beds, and my mother's has an ensuite wet room - not sure if they all have that but they probably do - Downloadable brochure.
Reply from Charlotte Pardon, General Manager at Middleshaw Hills

Thank you for your thoughtful review of our home. We're delighted to hear that you're pleased with everything provided. At Middleshaw, we take great pride in our activity programs, and your kind words mean a great deal to us.

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Review of

Middleshaw Hills

from Patricia S (Wife of Resident) published on 9 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has thoroughly enjoyed his stay at Middleshaw Hills Care Home and is so looking forward to going again in September. The care he received could not have been any better. The attention to detail from Management and all the Staff was exemplary. I cannot thank the staff enough and will be keeping
in touch. Thank you all once again.
Reply from Charlotte Pardon, General Manager at Middleshaw Hills

Thank you so much for your kind words. We loved having your husband with us at Middleshaw Hills, and we are looking forward to him returning in September and hopefully seeing some more of his dance moves!

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Awards / Recognitions (0)

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