1. UK Care Home Search
  2. Care Home Groups
  3. Locations Owned by Crystal Care Collection
  4. Locations Owned by Crystal Care Collection in Lancashire

Care Home Owned by Crystal Care Collection in Lancashire

Jobs
  • Care Home Owned by Crystal Care Collection in Lancashire

Only the locations & reviews in Lancashire for Crystal Care Collection are showing below.

View the details of all 20 locations (with 195 reviews) owned by Crystal Care Collection

Crystal Care Collection Locations in Lancashire (1)

Map View
Sort By
1 Care Home owned by Crystal Care Collection in Lancashire
Middleshaw Hills

Whalley Road, Barrow, Clitheroe BB7 9GB 

9.0 7 reviews
"The ambience of the home is first class, the staff are caring excellent and knowledgeable. The food is great but could do with some…"   Read all 7 reviews
Location Type Care Home

Middleshaw Hills Care Home in Clitheroe offers luxury residential, dementia, and respite care. Middleshaw Hills incorporates sustainable features such as eco-friendly technologies and energy-efficient systems, alongside beautifully crafted interiors.… Read more about Middleshaw Hills

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • 66 Rooms
  • from £1,450 / week

Crystal Care Collection Reviews in Lancashire (7)

Reviews posted for members of Crystal Care Collection

Overall Experience
  • 6
  • 1
  • 0
  • 0
  • 0
Date Published
  • 7
  • 7
  • 7
  • 7
  • 0
Reviewer Connection to Crystal Care Collection
  • 2
  • 2
  • 1
  • 1
  • 1
Review of

Middleshaw Hills

from Michael H (Resident) published on 16 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The ambience of the home is first class, the staff are caring excellent and knowledgeable. The food is great but could do with some variation at lunchtime. I have been a resident since the home opened and have waited until now before writing my review to see whether the standard is maintained which
it is despite some small staffing problems which ALL care homes are suffering. Despite this my husband has now moved in and is very happy with the quality of care. The management listen to any concerns and does react accordingly to them. Keep up the standard!!!
Reply from Charlotte Pardon, General Manager at Middleshaw HillsThank you very much for taking the time to share such a thoughtful and detailed review. We are delighted to hear that you continue to enjoy the ambience of the home and that our staffs care, knowledge, and dedication have made a positive difference to you.

We truly appreciate your feedback regarding lunchtime menu variety and will be sure to share this with our catering team as we are always looking for ways to improve. It is especially rewarding to know that despite the challenges faced across the sector, you feel the high standards of care have been maintained.

We are so pleased that your husband has settled in well and is happy with the quality of care he is receiving. Thank you again for your kind words and continued trust in our team your support means a great deal to us.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Middleshaw Hills

from Joanna L (Sister of Resident) published on 11 December 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My sister has Alzheimer's disease. She has always lived independently, but her condition has advanced to a situation where she is no longer safe alone. The staff at Middleshaw have managed the delicate balance between acknowledging her independence with giving her support. Their good humour and kindness
make a big difference. They treat the residents with respect.
Reply from Charlotte Pardon, General Manager at Middleshaw HillsThank you so much for sharing your experience. We understand how difficult it can be when a loved ones Alzheimers progresses to the point where independent living is no longer safe, and were truly grateful that you entrusted us with your sisters care.

Its wonderful to hear that our team has been able to strike the right balance between supporting your sister and respecting her independence. Maintaining dignity and choice is incredibly important, and your feedback means a great deal to everyone here.

Were also delighted that youve felt the kindness, good humour, and respect shown by our staffthey work hard to create a warm, reassuring environment for every resident.

Thank you again for your thoughtful words. Were honoured to be part of your sisters journey and will continue to support her with compassion and care.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Middleshaw Hills

from Jill W (Daughter of Resident) published on 9 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both my parents have gone to Middleshaw Hills and I just cannot fault it. We had got to crisis point and the staff there really 'pulled out the stops' to get everything sorted, so my parents could get in there quickly. The service from day 1 has been exceptional, super friendly staff throughout the
home, who introduce themselves and want to help. The care and compassion provided by the care staff is wonderful and nothing is too much trouble.There is a weekly programme of events and residents can join in with anything they wish, helped by the staff if required. The whole home is spotless throughout and the bedrooms/bathrooms are lovely, with fabulous views (many rooms can see Pendle Hill). A huge thank you to everyone involved.
Reply from Charlotte Pardon, General Manager at Middleshaw HillsThank you so much for taking the time to share your wonderful feedback. Were truly delighted to hear that both your parents have had such a positive experience at Middleshaw Hills. It means a great deal to our whole team to know that we were able to support your family during a difficult time and help make the transition as smooth as possible.

Were especially pleased that youve found our staff to be friendly, compassionate, and always willing to helpthis is exactly the standard of care we strive to provide every day. Its also lovely to hear that the activities programme, the cleanliness of the home, and the comfort of the rooms have all contributed to your parents feeling settled and well cared for.

Thank you again for your kind words and appreciation. Were grateful for your trust in us and will continue doing everything we can to ensure your parents feel safe, supported, and at home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Middleshaw Hills

from J T (Wife of Resident) published on 16 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband and I had visited the Middleshaw Hills on two occasions prior to my husband being accepted for short term care. We were very impressed by both the accommodation and staff. Not thinking at the time we would need their support to soon after the viewing everything happened so suddenly I was
in turmoil but everyone at Middleshaw were so kind and reassuring.
Everything is perfect and suits both my husband's and my needs.
Reply from Charlotte Pardon, General Manager at Middleshaw HillsThank you so much for your kind and heartfelt words. We're truly touched that you and your husband chose Middleshaw Hills, and we're glad we could be there for you during such a difficult and unexpected time.It means a great deal to our entire team to know that our care, accommodation, and support have made a positive difference. We strive to create a comforting and reassuring environment for all our residents and their loved ones, and your feedback is a wonderful reminder of why we do what we do.Please don't hesitate to reach out if there's ever anything more we can do to support you both. Warm regards
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Middleshaw Hills

from Diane G (Daughter of Resident) published on 3 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother went for 2 weeks respite care and I have to say, she was very nervous, as this was her first time away from myself and family. I spoke to mum every day whilst I was on holidat and she was more than happy with the facilities and staff and spoke very highly of everyone involved in her care.
Other family members visited mum and couldn't believe how beautiful it was. They were made very welcome as I was, I would definitely recommend Middleshaw Hills to any of their potential clients, and I'm so relieved and grateful to everyone who cared for her.
Reply from Charlotte Pardon, General Manager at Middleshaw HillsThank you so much for taking the time to share such a heartfelt review. We understand how difficult it can be for both residents and their families when experiencing respite care for the first time, so we're truly delighted to hear that your mother felt comfortable and well cared for during her stay at Middleshaw Hills.Its wonderful to know that not only did she feel happy and supported, but that your family also felt welcomed and reassured when visiting. Creating a safe, welcoming, and homely environment is something we take great pride in, and your kind words mean a great deal to our entire team.Thank you again for your recommendation and for entrusting us with your mothers care. We wish her and your whole family all the very best, and we hope to welcome her back in the future should she ever need us again.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Middleshaw Hills

from Paul B (Son of Resident) published on 23 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely new building. Ample parking with EV charging. Impressive spacious airy layout, Nothing too much trouble for attentive, caring staff. Private spaces and rooms for family get-togethers. Cinema and other activity rooms. Lots of arranged activities - even if my 101 year old mother doesn't
appreciate them all. Ground floor garden rooms have own access to garden courtyard. All rooms have queen-size beds, and my mother's has an ensuite wet room - not sure if they all have that but they probably do - Downloadable brochure.
Reply from Charlotte Pardon, General Manager at Middleshaw HillsThank you for your thoughtful review of our home. We're delighted to hear that you're pleased with everything provided. At Middleshaw, we take great pride in our activity programs, and your kind words mean a great deal to us.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Middleshaw Hills

from Patricia S (Wife of Resident) published on 9 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has thoroughly enjoyed his stay at Middleshaw Hills Care Home and is so looking forward to going again in September. The care he received could not have been any better. The attention to detail from Management and all the Staff was exemplary. I cannot thank the staff enough and will be keeping
in touch. Thank you all once again.
Reply from Charlotte Pardon, General Manager at Middleshaw HillsThank you so much for your kind words. We loved having your husband with us at Middleshaw Hills, and we are looking forward to him returning in September and hopefully seeing some more of his dance moves!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money

Awards / Recognitions (0)

Loading

Loading Loading

Loading

Loading

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Crystal Care Collection to verify any information. View our terms and conditions. Crystal Care Collection has a Platinum Service – more info.