Care Homes Owned by Crystal Care Collection in Kent

Really appreciate everyone there and give yourselves a pat on the back for David ;) An absolute sweetheart but just can't be told hahaha. TY

We've just been celebrating mum's 90th birthday at Lake View Lodge. The staff, cake and setting were amazing. My mum has only been there few months. The place is like a five star hotel but most of all my mum is happy there. Thank you to all that work there.

I have thoroughly enjoyed my 4 weeks in respite while my son has been away. I intend to keep in touch and hope to come again. The staff are excellent and nothing is too much trouble. I shall recommend Copperfield Court at every opportunity.

Highly recommend Copperfield Court.

Would highly recommend.

Visited my relative on Tuesday and couldn't believe how well she looked and how lovely the staff were. I am so pleased she is at copperfield court. Everyone was very welcoming and friendly Nikki was very kind and helpful and made me a lovely cup of coffee it really is a delightful home with a great atmosphere

I cannot praise highly enough the very high standard of every aspect of this establishment. Clearly, the staff are selected with enormous care and demonstrate outstanding courtesy and respect, combined with professionalism and great kindness. Nothing is too much trouble! My sister is in full possession of her mental faculties and appreciates the very high standards she sees throughout the day (and night). She says she is very happy and content here.

My dad was slowly dying in a hospital, Northampton. I spent every day I was off work travelling to see him and sitting by his bed side. He could barely talk, couldn't walk, had no memory whatsoever. Copperfield helped me rescue him, against all the wishes of the hospital and Northampton systems that were leaving him to slowly die.. Every step of the way , they stood behind me backing me up and fighting for him too, although they only had my word for the funny cheeky gentle true gentleman he is and I knew would be again given the chance. He arrived immobile, grumpy, confused, sad with not more than 30 seconds of memory. They have nurtured him 24/7. He is his old self once more and it is down to them entirely. The staff are so magnificent I simply do not have the words. Kind. Funny. Talented. Warm and truly work as a team. Have fun with each other and the residents. Nothing is too much trouble. AMAZING! I can't thank u all enough. You saved him. And me. Grateful beyond belief. Thank you

I left the care home knowing that my grandma was in safe hands and that she would be looked after which gave me a sense of relief and reassurance.

Should my dad need a permanent home or more respite, we shall return!

We are wanting to say a big thank you to all the staff at Copperfield Court. Although not there for very long they were nothing but friendly, helpful and caring for my Brother In Law. At the time of his passing the staff were extremely kind and caring to us and made a very difficult time so much easier to handle, for which we thank them. Overall we cannot give Copperfield Court a bigger recommendation than to say if a time comes when we need a carehome this will be the one we look at. Once again our gratitude and thanks go to all the staff at Copperfield Court.

Thanks to your dedication and warmth, what could have been a stressful transition, especially moving my mother-in-law from Northern Ireland, has instead felt so positive and comforting. We are incredibly grateful and feel reassured knowing she will be in such capable and compassionate hands! Thank you for everything you've done so far, we couldn't have asked for better support.

Communication between the home & relatives is excellent

The upbeat attitude shown by the staff clearly impacts the residents who appear to respond in a positive way.

Having recently moved mum into Lake View Lodge, I can say it was the best move. Her previous care home had gone downhill rapidly. Lake View is very much like a first class hotel and in no way looks like a care home. I have found everyone so welcoming and the care given to mum is exemplary. The oyster care home group certainly have the correct ethos. Everything is included, there are no hidden extras, no restricted meatimes. Relatives can visit anytime. Brilliant place. Thank you.

Thank you so much for the support

My Mother has been in this home for 4 months. The facilities are excellent. The staff very caring. The food is superb. A good range of activities arranged for residents. What more could one ask for. Can't recommend it more highly.

My dear wife has been at Lakeview Lodge for the last 6 weeks and the care for her has been outstanding. From the moment she arrived the management and staff have treated the family with kindness, respect and dignity. My wife has received such genuine compassion and I could not have wanted more for her. Everyone of the staff have gone above and beyond for her comfort, dignity and happiness. Thank you all so very much.

My Grandma Lola has settled into the home really well, we cannot fault Copperfield Court, what a perfect home. The staff are just amazing and are always very helpful and attentive. Lots of entertainment and activities for all the residents. 5 star all round.

Today we have visited spontaneously. On arrival Adam could not have been more helpful in finding my gran. The facilities are great. I feel like she is in a hotel. She is always happy here.