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Care Home Owned by Crystal Care Collection in Flintshire

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9.6 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Crystal Care Collection in Flintshire

Only the locations & reviews in Flintshire for Crystal Care Collection are showing below.

View the details of all 28 locations (with 370 reviews) owned by Crystal Care Collection

Crystal Care Collection Locations in Flintshire (1)

 - Browse 1 Care Home owned by Crystal Care Collection in Flintshire
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Estuary Gardens Care Home
Welsh Road, Sealand, Deeside CH5 2FN 
9.2 8 reviews
Estuary Gardens Care Home, Deeside, Flintshire
"Excellent communication and kindness, and courteous to mum and all relatives visited. A warm and welcoming place to live.…"   Read all 8 reviews
  • from £1,425 / week
  • 66 Rooms
Location Type Care Home

Estuary Gardens Care Home in Deeside offers exceptional residential, dementia, and respite care in a truly luxurious setting. Designed with both comfort and sustainability in mind, the home ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care

Crystal Care Collection Reviews in Flintshire (8)

9.6

Crystal Care Collection has a Group Review Score of 9.6 (9.598) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Crystal Care Collection must have a Review Score.

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Review of

Estuary Gardens Care Home

from Dafydd M (Friend of Resident) published on 4 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I'm writing this as the friend of two people who have recently - winter 2025-2026 - moved from their own homes into this brand-new purpose built home, itself as one part of the new large residential housing development. I visited them both in January 2026 - and then again today, 9 April 2026. Estuary
Gardens is, like many places, "easy to find the second time!". (For your first visit it's worth knowing that it's right next to the new supermarket.) It is an attractive modern building, with ample car parking on site - and the newly planted garden at the entrance will mature as 2026 goes forward. The main entrance is easy to find (and with no steps), and the receptionists answer it promptly. I was greeted politely and cheerfully, and I found the checking-in process - my name and vehicle registration, and who I was visiting - easy and appropriate.
I was shown to the room of one of my two friends. It was bright, cheerful and spacious.
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Review of

Estuary Gardens Care Home

from Jaqueline J (Daughter of Resident) published on 22 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent communication and kindness, and courteous to mum and all relatives visited. A warm and welcoming place to live.
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Review of

Estuary Gardens Care Home

from G T (Respite Resident) assisted by family/friend published on 30 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was there for respite whilst my sister could take a 2 week holiday. The experience was most enjoyable I would not hesitate to go there again.
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Review of

Estuary Gardens Care Home

from D B (Sister of Resident) published on 30 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I found the whole process excellent, all the staff very helpful, and they could not do enough for myself and my brother, who was in their care for respite whilst I went on holiday. I felt I could go on holiday and have peace of mind that he would be well cared for.
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Review of

Estuary Gardens Care Home

from Alison C (Daughter of Resident) published on 4 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot speak highly enough about Estuary Gardens for respite care. From the very first day, the staff were welcoming, compassionate, and genuinely caring. They treated my dad with dignity, patience, and kindness, which gave our whole family real peace of mind.


The carers are attentive and professional,

always taking the time to listen and respond to individual needs. Communication with our family was excellent - we were kept informed and felt involved throughout my dad's stay.
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Review of

Estuary Gardens Care Home

from G M (Daughter of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Estuary Gardens is a happy and caring home. It provides excellent support to its residents. All staff, at every level, are approachable, friendly and interact with the residents and family members. Communication is excellent and we feel fully informed on all aspects of Mum's care. There are daily activities
on offer and families are also invited to special events regularly.
There is a great range of food on offer with residents choosing from a couple of options every day. When visiting, family members are always asked if they would like a drink. We can also join Mum, for a meal, at no extra cost. The home is kept extremely clean and the housekeeping team make sure laundry is done and returned to resident's rooms.
The facilities are amazing. Rooms are spacious and beautifully appointed. The lounges and dining areas are set up to be extremely sociable. There are also two garden rooms for activities or private functions and a cinema room. All corridors are wide and the whole home is designed to take any equipment required.
This was a huge move for Mum but we can't fault the care and love that she receives daily.
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Review of

Estuary Gardens Care Home

from Wayne H (Son of Resident) published on 27 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum moved into Estuary Gardens in November 2024. She has been unwell and moved care homes, she has moved to be closer to family. Since her move, she has thrived, and her well being is considerably improved. The staff are all kind, caring and exceptional in every regard. Mum and all the family are very
grateful for the service provided.
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Review of

Estuary Gardens Care Home

from Karen G (Friend of Resident) published on 18 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Well how do I start - from the moment my friend arrived at Estuary Gardens he was cared for fantastically nothing was too much trouble, the staff were so caring and thoughtful and exceeded my expectations in every area - sadly my friend became very poorly and with the support of the home we were able
to keep my friend there with Nurses coming in to support the home as well, as it would not have been in my friends best interest for him to be moved to a nursing home and me and his family with be FOREVER grateful for the Manager and staff at the home for keeping him there and showing him the care and compassion he deserved. Not only did the home lovingly look after my friend they also looked after me allowing me to stay with him though the night feeding me lovely meals, bringing me treats during the night -thank you does not seem enough the Manager should be so proud of all his staff, I cannot say enough about Estuary Gardens it is not only a beautiful new home its caring is outstanding
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Awards / Recognitions (0)

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