Care Homes Owned by Crystal Care Collection in Derbyshire

Sue.

The home is immaculate and the management and staff very professional.

My husband has just spent two weeks in Respite Care at Dovebourne Care Home. He has been looked after very well indeed, with professionalism and kindness shown throughout by all members of the Staff Team. It is a beautiful Care Home and the Management has established high standards of care. We hope to have the opportunity to return.

Well done and "thank you" for all that you're doing day and night. It really is appreciated.

Trying to navigate care and support for a parent with a recently diagnosed complex health issues is hard to deal with in itself. The team at Bowesbury truly understood mine and my brothers needs for our mum. Returning back to UK from living in Spain added to the complexity. But the team supported us through these unchartered waters. Their flexibility to help us solution the care for mum was excellent and pragmatic. We know that we were a unique case, but that didn't phase them. It's an adjustment for anyone to deal with and especially mum. Gladly we are starting to see the signs that she is becoming settled and feeling part of the Bowesbury family. Thank you for all that you have done to help us navigate all of this - we couldn't have done it with you.

It's not possible to nominate or single out any of the team for going the extra mile because everyone has the same mindset of delivering an amazing caring environment not just for the service users but their respective family members. As a family we can now sleep easy knowing our father is in safe hands. Thank you to all the team at Bowesbury.

I can thoroughly recommend this home to everyone who is thinking of going into one!

Very impressed with every aspect of Mum's stay so far. Having experienced a previous care home stay, both mum and I were very nervous. Mum demanded to come home within 5 hours previously, but at Bowesbury, mum has been more relaxed and is happy to go back 'home' when we've taken her out, which is the ultimate reassurance that she's being well looked after. She tells me how lovely all the staff are to her.

Thank you for giving us peace of mind.

Mum went to stay in Dale Brook for 2 weeks respite while I went away. So impressed with everything. Mum enjoyed her stay and will be back on June. All the staff are so lovely and nothing was too much trouble.

The staff at Dale Brook went out of their way to help me when emergency repairs needed doing in my mums bungalow. She went in for daycare and had a lovely day. Everyone was so kind and helpful to both her and me, and made a very stressful situation so much easier. She enjoyed her lunch and coffee and cake! I cannot speak highly enough of Dale Brook. Since it opened last year, we've also enjoyed coffee mornings and community activities there on a regular basis

In short, Bowesbury has a great deal to offer to anyone who is looking for high quality care.

My Mum had a 2 week Respite stay at Dale Brook. Her room was just like a nice hotel, very comfortable as well as practical with a large TV. There were a few lounge areas, all very comfortable and homely as well as practical. The staff were very professional, attentive and friendly, they all tried extremely hard to make my Mum feel settled as well as meeting her care needs.

Thank you Bowesbury!!

Our experiences for daycare so far has been amazing. I can't thank the staff enough for the care and attention they have given my mum, it has been outstanding. She comes back home talking about what a lovely time she has had and how lovely everyone is. It's such a big weight off my mind that she is in such good hands and I don't have to worry. I will not hesitate to book her in for a stay for respite knowing that she will be so well cared for. I can't recommend Bowesbury Care home enough.

The facilities and staff at Bowesbury are great, what a lovely place. My Dad goes to the Daycare sessions (10am to 6pm) so that he can socialise in an environment where he is safe and supported. During the day he does a variety of activities which have included exercise classes (to his capability level) and games sessions. He has also had his hair cut and has had the chiropodist visit during his day there. The staff are friendly and interested and have really taken the time to get to know him, his background and interests to engage him accordingly. My Dad loves spending the day there.

In a nutshell my mum had initially agreed to stay for 2 weeks to recover from surgery. She has unilaterally signed up now for 6 weeks!

My husband has been with Bowesbury for six weeks respite care. I cannot praise all the staff for their care during this time. They have gone beyond and above to make my husband feel at home. He has been happy and enjoyed his time. All staff have been brilliant admin care maintenance chef and the facilities are outstanding. I would highly recommend and would use Bowesbury again. Thank you all.

If you are looking for a home for yourself or a family member, book an appointment for a look around!

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