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Care Homes Owned by Crystal Care Collection in Derbyshire

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9.5 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Crystal Care Collection in Derbyshire

Only the locations & reviews in Derbyshire for Crystal Care Collection are showing below.

View the details of all 25 locations (with 303 reviews) owned by Crystal Care Collection

Crystal Care Collection Locations in Derbyshire (3)

 - Browse 3 Care Homes owned by Crystal Care Collection in Derbyshire
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Dale Brook
Derby Road, Clay Cross, Chesterfield S45 9AG 
10 20 reviews
Dale Brook, Chesterfield, Derbyshire
"The staff at Dale Brook went out of their way to help me when emergency repairs needed doing in my mums bungalow. She went in for daycare…"   Read all 20 reviews
  • from £1,395 / week
  • 66 Rooms
Location Type Care Home

Dale Brook Care Home sits on the outskirts of historic Chesterfield, offering the ideal blend of a vibrant market town atmosphere and the peaceful beauty of the Derbyshire countryside. The home ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Bowesbury
89 Bowes Road, Boulton Moor, Derby DE24 5BZ 
9.0 6 reviews
Bowesbury, Derby, Derbyshire
"Bowesbury is easy to find with plentiful parking. There is a warm welcome at Reception and a relaxed, calm and homely atmosphere within the…"   Read all 6 reviews
  • from £1,350 / week
  • 66 Rooms
Location Type Care Home

Bowesbury Care Home in Boulton Moor redefines later life living with a perfect blend of luxury and thoughtful care. The care home provides 66 spacious, fully furnished ensuite bedrooms, stylish ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Dovebourne
Spring 2026
Derby Road, Hatton, Burton-on-Trent DE65 5PT 
Dovebourne, Burton-on-Trent, Derbyshire
  • from £1,300 / week
  • 66 Rooms
Location Type Care Home

Dovebourne Care Home in Hatton offers luxury residential, dementia, and respite care. Dovebourne will be opening their doors in 2026 and available for tours in this April. The home is located in the ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care

Crystal Care Collection Reviews in Derbyshire (26)

9.5

Crystal Care Collection has a Group Review Score of 9.5 (9.479) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Crystal Care Collection must have a Review Score.

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Review of

Dale Brook

from Helen H (Daughter of Resident) published on 17 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Dale Brook went out of their way to help me when emergency repairs needed doing in my mums bungalow. She went in for daycare and had a lovely day. Everyone was so kind and helpful to both her and me, and made a very stressful situation so much easier. She enjoyed her lunch and coffee and
cake! I cannot speak highly enough of Dale Brook. Since it opened last year, we've also enjoyed coffee mornings and community activities there on a regular basis
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Review of

Bowesbury

from Valerie S (Sister of Resident) published on 7 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Bowesbury is easy to find with plentiful parking. There is a warm welcome at Reception and a relaxed, calm and homely atmosphere within the house. The high standard of furnishings, decor and cleanliness are most impressive. There are plenty of cheerful, helpful, caring staff on hand. The facilities
provided are excellent - including a hair salon, cinema, garden room, bar, library and plenty of quiet areas. There are separate dining areas on each floor and a good choice of food and drink. With a comprehensive list of organised activities for residents should they wish to join in, and a gentle morning Keep Fit session there's plenty to keep everyone busy.
In short, Bowesbury has a great deal to offer to anyone who is looking for high quality care.
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Review of

Dale Brook

from J E (Daughter of Resident) published on 6 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum had a 2 week Respite stay at Dale Brook. Her room was just like a nice hotel, very comfortable as well as practical with a large TV. There were a few lounge areas, all very comfortable and homely as well as practical. The staff were very professional, attentive and friendly, they all tried
extremely hard to make my Mum feel settled as well as meeting her care needs.
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Review of

Bowesbury

from J B (Daughter of Resident) published on 2 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Amazing! We were trying to find somewhere for our mum who was in hospital. Nowhere felt right, then we came to see Bowesbury. Simply stunning. The facilities, ambience and welcome are head and shoulders above all others we looked at. We visited on Saturday, rang up to confirm we would like Mum to go
on the Monday, they came to the ward the same day to assess her, spending lots of time to find out all about her. She moved in the next evening. It was incredible.
The staff have been so supportive, not only of Mum but also for us as a family in what has been a really traumatic time. They really have have been a light in the darkness.
Their social media page shows what they have been up to and its so nice to see the lovely activities going on.
We feel so lucky to have found this gem.
I cannot thank the whole team enough. What was looking like a bleak road ahead, now seems so much brighter.
Thank you Bowesbury!!
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Review of

Bowesbury

from Wendy S (Daughter of Resident) published on 23 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our experiences for daycare so far has been amazing. I can't thank the staff enough for the care and attention they have given my mum, it has been outstanding. She comes back home talking about what a lovely time she has had and how lovely everyone is. It's such a big weight off my mind that she is
in such good hands and I don't have to worry. I will not hesitate to book her in for a stay for respite knowing that she will be so well cared for. I can't recommend Bowesbury Care home enough.
Reply from Denise Spencer, Home Manager at BowesburyThank you for your amazing feedback the team at Bowesbury are delighted that they have made such a positive impact for your mom. the staff team pride themselves to continue to provide compassionate care, and your feedback / comments have meant a great deal to them. thank you from the Bowesbury team for sharing your comments.
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Review of

Bowesbury

from H V (Daughter of Resident) published on 15 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The facilities and staff at Bowesbury are great, what a lovely place. My Dad goes to the Daycare sessions (10am to 6pm) so that he can socialise in an environment where he is safe and supported. During the day he does a variety of activities which have included exercise classes (to his capability level)
and games sessions. He has also had his hair cut and has had the chiropodist visit during his day there. The staff are friendly and interested and have really taken the time to get to know him, his background and interests to engage him accordingly. My Dad loves spending the day there.
Reply from Denise Spencer, Home Manager at BowesburyThank you for taking the time to provide us with such a positive review, the team at Bowesbury really appreciate your kind comments and really pleased to hear that your Dad enjoys his experience when he joins us for the day, we as a team continue to take pride in providing the best possible care for our residents in our Bowesbury community.
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Review of

Bowesbury

from T B (Daughter of Resident) published on 29 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum arrived at Bowesbury after a stay in hospital. Her hospital discharge was fraught and the staff at Bowesbury were incredible! They assessed my mum in hospital on the same day we opted to use Bowesbury. The following day she moved into a beautiful room with a queen bed and a television. The staff
are lovely and very caring. The facilities are excellent including a hair salon and a cinema room.
In a nutshell my mum had initially agreed to stay for 2 weeks to recover from surgery. She has unilaterally signed up now for 6 weeks!
Reply from Denise Spencer, Home Manager at BowesburyThe Bowesbury team would like to thank you for your review, we we are delighted to hear about your positive experience with our home, for you your family and Your mum during this difficult time, Our team continue to work hard to provide compassionate and high quality care, I have shared your comments with the whole team, and it meant a great deal to them and was very encourage by your words, thank you again.
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Review of

Bowesbury

from S P (Wife of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been with Bowesbury for six weeks respite care. I cannot praise all the staff for their care during this time. They have gone beyond and above to make my husband feel at home. He has been happy and enjoyed his time. All staff have been brilliant admin care maintenance chef and the facilities
are outstanding. I would highly recommend and would use Bowesbury again. Thank you all.
Reply from Denise Spencer, Home Manager at BowesburyWe would like to thank you for your amazing feedback, we are delighted to hear that the team at Bowesbury have made such a positive impact for you and it was a pleasure to support your husband, and continue to enjoy his weekly visits, you are both a big part of our Bowesbury Family.
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Review of

Dale Brook

from R L (Son-in-law of Resident) published on 29 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother-in-law has been a resident at Dale Brook since October and she is so very proud to tell everyone that Dale Brook is her home.
It is such a comfortable, homely, place. All the staff, in all departments, are what make it the special place it is.
A wide range of activities are available everyday.
All meals are freshly cooked. Lovely, clean rooms. Laundry. Not forgetting the exceptional care, everyone receives.
Lots more is included in the price. No extras. All in!
If you are looking for a home for yourself or a family member, book an appointment for a look around!
Reply from Donal McFadden, General Manager at Dale BrookThank you so much for your lovely review! We are thrilled to know that you mother-in-law settled in well and feels at home here. We are all very proud of the work done by our team, and I will be sure share your kind words with them all.
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Review of

Dale Brook

from M M (Niece of Resident) published on 24 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent care home. Rooms/ facilities outstanding. All staff are professional and friendly and caring. Very pleasant atmosphere.
Lounge areas very comfortable.
Nothing is too much trouble.
Security good.
Reply from Donal McFadden, General Manager at Dale BrookThank you very much for your kind review. It is lovely to hear that your family has enjoyed their time with us, and I will be sure to pass this on to the rest of the team!
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Review of

Dale Brook

from Nathan P (Grandson of Resident) published on 23 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The whole process from admission to respite really efficient my grandad really was treated with respect and care. The staff where all really caring and accommodating to grandads needs. He particularly liked the Christmas activities.
Reply from Donal McFadden, General Manager at Dale BrookIt is wonderful to hear that your grandad enjoyed his time here at Dale Brook! We are extremely proud of the entire team here, and I will be sure to pass on your kind words.
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Review of

Dale Brook

from Wendy W (Daughter of Resident) published on 21 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has only been in 1 week, but the change in her appearance, her walking has improved so much, she is taking her medication properly and eating well, i cant praise them enough, the carehome is so beautiful, its more like a hotel, the staff are so friendly there and are hands on all the time. I
can definitely recommend this care home ,
Reply from Donal McFadden, General Manager at Dale BrookThank you very much for you kind words! We are thrilled that your mum has settled well and has been thriving in the home. I will be sure to pass on your praise to our team members.
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Review of

Dale Brook

from Julie C (Daughter of Resident) published on 16 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother had Respite care at Dale Brook reluctant at first, but mum was made very welcome and soon settled. Mum became very complimentary towards the staff and the home staff are very welcoming to famliy members. A very comfortable, safe, respectful, and clean environment.
Mum always praised the food
said it was always tasty and filling - always enjoyable. She enjoyed making new friends and the activities.
Thank you Dale Brook - You are all Amazing!!!
Reply from Donal McFadden, General Manager at Dale BrookThank you so much for your kind review! We're happy that your mum settled in and has enjoyed her time with us here at Dale Brook. We are very proud of our team, and I will be sure to pass on your lovely message to all of the staff members.
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Review of

Dale Brook

from Jo M (Respite Resident) published on 12 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I recently needed some respite care after an accident. I am so glad I chose Dale Brook as the staff are so lovely, kind and caring. The facilities are excellent with every need catered for. The entertainment on offer is marvellous, providing you with lots to do in spare moments. I would give Dale Brook
a five star rating; for me, it was a very memorable visit.
Reply from Donal McFadden, General Manager at Dale BrookMany thanks for these kind words, and we are so happy you enjoyed your stay at Dale Brook. We are very proud of our Team here and we will be be sure to pass this on to them.
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Review of

Dale Brook

from C L (Daughter of Resident) published on 9 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother went to stay at Dale Brook, initially for 2 weeks respite on 1st Oct 2025 with a view to return, (if she liked it,) in November whilst I cared for my husband after him having surgery.
She decided after 5 days that she would like to stay. Move in. Live there.
And she has!
Dale Brook is
a very special place and inside are some very special people.
As soon as you enter Dale Brook, you are made welcome and it isnt just your family members home, you are made to feel as if its yours too.
We cannot praise the staff, in every department, enough.
If you are looking for a home from home for someone you love, Dale Brooks door is the one to knock on!
Reply from Donal McFadden, General Manager at Dale BrookMany thanks for your kind words. We are so pleased you mother settled in here at Dale Brook, and I will be sure to pass on your kind words to the entire Dale Brook team.
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Review of

Dale Brook

from Lynn S (Daughter of Resident) published on 30 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dale Brook is a modern, beautifully appointed care home run by staff who are warm caring and work hard to create a good atmosphere.
The care is amazing, my father moved in as a recently bedridden man and within days he was able to take short walks, a result solely of the support and care offered. I
am just so impressed. They didnt see him as a broken man but as someone whose quality of life could be improved. He feels and is well cared for.
The staff are cheerful and always welcome me with a smile and an offer of hot drinks.
The buiding is new and was designed around the needs of the residents with bars, cafe areas, library, cine room, garden room all included to keep residents involved and included. The bedrooms are lovely, my father has a door to the gardens and he is looking forward to summer when he can enjoy that fully.
It is more expensive than other local care homes but the combination of care and accomodation make it worthwhile in my view.
Reply from Donal McFadden, General Manager at Dale BrookThank you for your kind words, we are very proud of the team we have and we will be sure to pass this on.
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Review of

Dale Brook

from Lesley W (Daughter of Resident) published on 29 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Firstly if your view of a care home is a sad rather musty place to sit and sleep think again.
Dale brook is light and bright with lots going on the staff are kind happy but above all competent,the residents are first priority treated with respect spoken with and listened too.
It was my dads first
visit to a care home for respite and he was very reluctant but from the minute he arrived he was treated with genuine care and attention which he loved and he thrived so I did't need to worry at all.
I can honestly say i cannot fault Dale Brook,the rooms are modern and comfortable with everything you need better than most hotels I've stayed in there's also a cinema room and a bar a restaurant area set out beautifully, a lounge and a garden room.
Visitors are welcome to join there loved ones for a meal too which is prepared by cooks in the kitchens on site which I must say is very good.
Thank you not only for looking after my dad but for giving me peace of mind
Reply from Donal McFadden, General Manager at Dale BrookThank you so much for your kind words Lesley! We loved having your dad stay with us and are pleased to hear that he enjoyed his time as well. I will be sure to pass your lovely review on to the rest of the team.
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Review of

Dale Brook

from Pam P (Daughter of Resident) published on 23 December 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mum went to stay at Dale Brooke for a holiday whilst I went away
We call it her Hotel because that's what it feels like a luxury hotel with fab caring people, brilliant chefs and great activities. Mum has dementia and I felt relaxed and happy whilst away.
They went out to a local Christmas fayre
and to the pub for a sing along , had therapy dogs visit and a Filipino dance group . They also had coffee morning with chesterfield footballers to collect toys for hospital
Lots to be involved with and visitors can go anytime day or night .
Reply from Donal McFadden, General Manager at Dale BrookMany thanks for you kind review. We are so happy your mum settled in here at Dale Brook and hope that she will come back for a visit soon! We will be sure to pass on your kind words to all of our care team.
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Review of

Dale Brook

from K M (Friend of Resident) published on 16 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I had a lovely welcome when I entered the home, staff were really friendly and caring. My friend is having respite care for a few weeks and I could see that she was thriving, enjoying the food and activities and chatting to other residents. Lovely relaxed atmosphere throughout. I was invited to join
in a Christmas card making activity. My friend said her room was lovely but I didn't get round to seeing it.
Reply from Donal McFadden, General Manager at Dale BrookMany Thanks for these kind words. We are so proud of our Team here at Dale Brook and we will be be sure to pass this on to them.
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Review of

Dale Brook

from Joseph W (Grandson of Resident) published on 4 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Gran is currently at Dale Brook on a long term stay up until at least Summer 2026.


She has dementia, though not currently severe.


The staff speak to her very kindly and have already made her feel welcome and at home.


The building, though strange looking from the outside, is absolutely perfect

within.


The food and drinks on offer is sublime and the activities and very fun.


I would highly recommend this care home to anybody within Derbyshire.

Reply from Nicola Sutton, Group Administrator at Dale BrookThank you Joseph for your lovely review. We really do appreciate your feedback and we are happy that Gran is doing well and that you are happy with home and services we offer.
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Awards / Recognitions (0)

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