Care Homes Owned by Crystal Care Collection in Derbyshire

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9.3 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Crystal Care Collection in Derbyshire

Only the locations & reviews in Derbyshire for Crystal Care Collection are showing below.

View the details of all 25 locations (with 264 reviews) owned by Crystal Care Collection

Crystal Care Collection Locations in Derbyshire (3)

3 Care Homes owned by Crystal Care Collection in Derbyshire
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Dale Brook

Derby Road, Clay Cross, Chesterfield S45 9AG 

10 19 reviews
"My Mother-in-law has been a resident at Dale Brook since October and she is so very proud to tell everyone that Dale Brook is her home. It…"   Read all 19 reviews
Location Type Care Home

Dale Brook Care Home sits on the outskirts of historic Chesterfield, offering the ideal blend of a vibrant market town atmosphere and the peaceful beauty of the Derbyshire countryside. The home provides high-quality, all-inclusive residential care,… Read more about Dale Brook

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Visual / Hearing Impairment
  • 66 Rooms
  • from £1,395 / week
Bowesbury

89 Bowes Road, Boulton Moor, Derby DE24 5BZ 

8.3 2 reviews
"My husband has been with Bowesbury for six weeks respite care. I cannot praise all the staff for their care during this time. They have…"   Read all 2 reviews
Location Type Care Home

Bowesbury Care Home in Boulton Moor redefines later life living with a perfect blend of luxury and thoughtful care. The care home provides 66 spacious, fully furnished ensuite bedrooms, stylish communal lounges and dining areas, and landscaped gardens… Read more about Bowesbury

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Visual / Hearing Impairment
  • 66 Rooms
  • from £1,350 / week
Dovebourne
Spring 2026

Derby Road, Hatton, Burton-on-Trent DE65 5PT 

Location Type Care Home
  • Care Provided
  • Short Term/Respite
  • Older Person Care
  • 66 Rooms

Crystal Care Collection Reviews in Derbyshire (21)

9.3

Crystal Care Collection has a Group Review Score of 9.3 (9.347) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Crystal Care Collection must have a Review Score.

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Review of

Bowesbury

from T B (Daughter of Resident) published on 29 January 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum arrived at Bowesbury after a stay in hospital. Her hospital discharge was fraught and the staff at Bowesbury were incredible! They assessed my mum in hospital on the same day we opted to use Bowesbury. The following day she moved into a beautiful room with a queen bed and a television. The staff
are lovely and very caring. The facilities are excellent including a hair salon and a cinema room.
In a nutshell my mum had initially agreed to stay for 2 weeks to recover from surgery. She has unilaterally signed up now for 6 weeks!
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Review of

Bowesbury

from S P (Wife of Resident) published on 29 January 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been with Bowesbury for six weeks respite care. I cannot praise all the staff for their care during this time. They have gone beyond and above to make my husband feel at home. He has been happy and enjoyed his time. All staff have been brilliant admin care maintenance chef and the facilities
are outstanding. I would highly recommend and would use Bowesbury again. Thank you all.
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Review of

Dale Brook

from R L (Son-in-law of Resident) published on 29 January 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother-in-law has been a resident at Dale Brook since October and she is so very proud to tell everyone that Dale Brook is her home.
It is such a comfortable, homely, place. All the staff, in all departments, are what make it the special place it is.
A wide range of activities are available everyday.
All meals are freshly cooked. Lovely, clean rooms. Laundry. Not forgetting the exceptional care, everyone receives.
Lots more is included in the price. No extras. All in!
If you are looking for a home for yourself or a family member, book an appointment for a look around!
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Review of

Dale Brook

from M M (Niece of Resident) published on 24 January 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent care home. Rooms/ facilities outstanding. All staff are professional and friendly and caring. Very pleasant atmosphere.
Lounge areas very comfortable.
Nothing is too much trouble.
Security good.
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Review of

Dale Brook

from Nathan P (Grandson of Resident) published on 23 January 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
The whole process from admission to respite really efficient my grandad really was treated with respect and care. The staff where all really caring and accommodating to grandads needs. He particularly liked the Christmas activities.
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Review of

Dale Brook

from Wendy W (Daughter of Resident) published on 21 January 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has only been in 1 week, but the change in her appearance, her walking has improved so much, she is taking her medication properly and eating well, i cant praise them enough, the carehome is so beautiful, its more like a hotel, the staff are so friendly there and are hands on all the time. I
can definitely recommend this care home ,
Reply from Donal McFadden, General Manager at Dale BrookThank you very much for you kind words! We are thrilled that your mum has settled well and has been thriving in the home. I will be sure to pass on your praise to our team members.
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Review of

Dale Brook

from Thomas J (Friend of Resident) published on 20 January 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
Fantastic quality of care, friendly environment, lovely rooms. My friend is very happy here. Staff engage very well with residents. There are lots of activities for them to engage in. Would highly recommend.
Reply from Donal McFadden, General Manager at Dale BrookThank you so much for your lovely review of our home. We truly appreciate your kind words and will pass it on to all of the team members.
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Review of

Dale Brook

from Julie C (Daughter of Resident) published on 16 January 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother had Respite care at Dale Brook reluctant at first, but mum was made very welcome and soon settled. Mum became very complimentary towards the staff and the home staff are very welcoming to famliy members. A very comfortable, safe, respectful, and clean environment.
Mum always praised the food
said it was always tasty and filling - always enjoyable. She enjoyed making new friends and the activities.
Thank you Dale Brook - You are all Amazing!!!
Reply from Donal McFadden, General Manager at Dale BrookThank you so much for your kind review! We're happy that your mum settled in and has enjoyed her time with us here at Dale Brook. We are very proud of our team, and I will be sure to pass on your lovely message to all of the staff members.
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Review of

Dale Brook

from Jo M (Respite Resident) published on 12 January 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
I recently needed some respite care after an accident. I am so glad I chose Dale Brook as the staff are so lovely, kind and caring. The facilities are excellent with every need catered for. The entertainment on offer is marvellous, providing you with lots to do in spare moments. I would give Dale Brook
a five star rating; for me, it was a very memorable visit.
Reply from Donal McFadden, General Manager at Dale BrookMany thanks for these kind words, and we are so happy you enjoyed your stay at Dale Brook. We are very proud of our Team here and we will be be sure to pass this on to them.
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Review of

Dale Brook

from C L (Daughter of Resident) published on 9 January 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother went to stay at Dale Brook, initially for 2 weeks respite on 1st Oct 2025 with a view to return, (if she liked it,) in November whilst I cared for my husband after him having surgery.
She decided after 5 days that she would like to stay. Move in. Live there.
And she has!
Dale Brook is
a very special place and inside are some very special people.
As soon as you enter Dale Brook, you are made welcome and it isnt just your family members home, you are made to feel as if its yours too.
We cannot praise the staff, in every department, enough.
If you are looking for a home from home for someone you love, Dale Brooks door is the one to knock on!
Reply from Donal McFadden, General Manager at Dale BrookMany thanks for your kind words. We are so pleased you mother settled in here at Dale Brook, and I will be sure to pass on your kind words to the entire Dale Brook team.
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Review of

Dale Brook

from Lynn S (Daughter of Resident) published on 30 December 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Dale Brook is a modern, beautifully appointed care home run by staff who are warm caring and work hard to create a good atmosphere.
The care is amazing, my father moved in as a recently bedridden man and within days he was able to take short walks, a result solely of the support and care offered. I
am just so impressed. They didnt see him as a broken man but as someone whose quality of life could be improved. He feels and is well cared for.
The staff are cheerful and always welcome me with a smile and an offer of hot drinks.
The buiding is new and was designed around the needs of the residents with bars, cafe areas, library, cine room, garden room all included to keep residents involved and included. The bedrooms are lovely, my father has a door to the gardens and he is looking forward to summer when he can enjoy that fully.
It is more expensive than other local care homes but the combination of care and accomodation make it worthwhile in my view.
Reply from Donal McFadden, General Manager at Dale BrookThank you for your kind words, we are very proud of the team we have and we will be sure to pass this on.
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Review of

Dale Brook

from Lesley W (Daughter of Resident) published on 29 December 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Firstly if your view of a care home is a sad rather musty place to sit and sleep think again.
Dale brook is light and bright with lots going on the staff are kind happy but above all competent,the residents are first priority treated with respect spoken with and listened too.
It was my dads first
visit to a care home for respite and he was very reluctant but from the minute he arrived he was treated with genuine care and attention which he loved and he thrived so I did't need to worry at all.
I can honestly say i cannot fault Dale Brook,the rooms are modern and comfortable with everything you need better than most hotels I've stayed in there's also a cinema room and a bar a restaurant area set out beautifully, a lounge and a garden room.
Visitors are welcome to join there loved ones for a meal too which is prepared by cooks in the kitchens on site which I must say is very good.
Thank you not only for looking after my dad but for giving me peace of mind
Reply from Donal McFadden, General Manager at Dale BrookThank you so much for your kind words Lesley! We loved having your dad stay with us and are pleased to hear that he enjoyed his time as well. I will be sure to pass your lovely review on to the rest of the team.
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Review of

Dale Brook

from Pam P (Daughter of Resident) published on 23 December 2025
Submitted via Website • Report
Overall Experience 4.0 out of 5
My mum went to stay at Dale Brooke for a holiday whilst I went away
We call it her Hotel because that's what it feels like a luxury hotel with fab caring people, brilliant chefs and great activities. Mum has dementia and I felt relaxed and happy whilst away.
They went out to a local Christmas fayre
and to the pub for a sing along , had therapy dogs visit and a Filipino dance group . They also had coffee morning with chesterfield footballers to collect toys for hospital
Lots to be involved with and visitors can go anytime day or night .
Reply from Donal McFadden, General Manager at Dale BrookMany thanks for you kind review. We are so happy your mum settled in here at Dale Brook and hope that she will come back for a visit soon! We will be sure to pass on your kind words to all of our care team.
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Review of

Dale Brook

from K M (Friend of Resident) published on 16 December 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
I had a lovely welcome when I entered the home, staff were really friendly and caring. My friend is having respite care for a few weeks and I could see that she was thriving, enjoying the food and activities and chatting to other residents. Lovely relaxed atmosphere throughout. I was invited to join
in a Christmas card making activity. My friend said her room was lovely but I didn't get round to seeing it.
Reply from Donal McFadden, General Manager at Dale BrookMany Thanks for these kind words. We are so proud of our Team here at Dale Brook and we will be be sure to pass this on to them.
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Review of

Dale Brook

from Joseph W (Grandson of Resident) published on 4 December 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My Gran is currently at Dale Brook on a long term stay up until at least Summer 2026.


She has dementia, though not currently severe.


The staff speak to her very kindly and have already made her feel welcome and at home.


The building, though strange looking from the outside, is absolutely perfect

within.


The food and drinks on offer is sublime and the activities and very fun.


I would highly recommend this care home to anybody within Derbyshire.

Reply from Nicola Sutton, Group Administrator at Dale BrookThank you Joseph for your lovely review. We really do appreciate your feedback and we are happy that Gran is doing well and that you are happy with home and services we offer.
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Review of

Dale Brook

from Janet R (Daughter of Resident) published on 24 November 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Don't judge a book by its cover.
Although from the outside the building does not look inviting Dale Brook is a wonderful place.
The staff, accommodation and food is superb.
Nothing is too much trouble, they are looking after my mum with care and attention which is all you can ask for. Having experienced
other Care Homes I can honestly say this is the best one I have ever come across.
I would have no hesitation recommending them to anyone.
Reply from Donal McFadden, General Manager at Dale BrookThank you Janet for your very kind review. We are so happy your mum has settled in so well and we will pass on these kind words to our team who will be very proud.
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Review of

Dale Brook

from June O (Wife of Resident) published on 24 November 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is truly a care home. The staff are all not just working, they care. It is like a 5-star hotel, yes it is! It is also extremely homely, no sitting in circles staring into space. The layout is of a very nice open plan house. The bedrooms are luxurious with lovely facilities and decor. It is the
only place I would let my husband go to.
Reply from Donal McFadden, General Manager at Dale BrookMany thanks for your very kind review, June. We are very proud of our team and are proud we are your Care Home of choice. This means the world to our team.
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Review of

Dale Brook

from C d (Son of Resident) published on 24 November 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
This is a new residential home that is just establishing itself. My mother chose this over many others due to location but also because of the good impression we had when visiting.
She is staying for a few weeks respite and the staff have been very attentive with daily activities and especially with
her specific dietary needs.
Due to get enjoying her stay so much she has extended it for another week.
The facilities and decor and cleanliness are very good and I visit her regularly whilst she has been there.
No residential home is particularly cheap but it compared favourably to others at the same level.
Reply from Donal McFadden, General Manager at Dale BrookMany thanks for your kind words. We are exceptionally proud that your mother enjoyed her stay as much as we enjoyed having her. We will be sure to pass on your kind words to our team.
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Review of

Dale Brook

from Mark W (Son-in-law of Resident) published on 24 November 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Dale Brook are looking after my mother-in-law and have been so attentive to her needs.


Dale Brook is spotlessly clean, the food is wonderful, the entertainment and social needs of the residents is second to none.


I highly recommend Dale Brook

Reply from Donal McFadden, General Manager at Dale BrookThank you for your kind words, We are so proud of our team and we will be sure to pass on your kind words to them.
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Review of

Dale Brook

from J C (Niece of Resident) published on 14 October 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My uncle is in his first month at Dale Brook and has undergone an amazing improvement. His physical health, his socialisation and his mental/communication abilities have improved hugely. The staff have, throughout his stay this far, treated him as part of a 'family'. The social outings have enabled
him to widen and enjoy his twilight years fully. Thank you.
Reply from Donal McFadden, General Manager at Dale BrookThank you for your lovely feedback. We are very pleased to hear that your loved one enjoyed his stay with us at Dale Brook and that his confidence grew during his stay. I will ensure to pass on your wonderful comments to all the team
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