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Care Home Owned by Crystal Care Collection in Staffordshire

8.5 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Crystal Care Collection in Staffordshire

Only the locations & reviews in Staffordshire for Crystal Care Collection are showing below.

View the details of all 7 locations (with 7 reviews) owned by Crystal Care Collection

Crystal Care Collection Locations in Staffordshire (1)

 
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1 Care Home owned by Crystal Care Collection in Staffordshire
Stowe Mount

Scotch Orchard, Lichfield WS13 6DE 

8.6 4 reviews
"Was very reluctant to go into a care home for a respite period but from the moment she got there she warmed to the staff & environment.…"   Read all 4 reviews
Location Type Care Home

Stowe Mount Care Home, in the heart of Lichfield, blends contemporary comfort with a warm, welcoming atmosphere. Purpose built with light filled spaces and thoughtfully designed interiors, it offers 66 stylish ensuite bedrooms, vibrant communal lounges,… Read more about Stowe Mount

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • 66 Rooms from £1,500 / week

Crystal Care Collection Reviews in Staffordshire (4)

8.5
Crystal Care Collection has a Group Review Score of 8.5 (8.532) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Crystal Care Collection must have a Review Score.

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Review of

Stowe Mount

from M C (Sister of Resident) published on 5 August 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Was very reluctant to go into a care home for a respite period but from the moment she got there she warmed to the staff & environment. Everyone was so very helpful & respectful and she soon felt more confident and reassured when staying there. In fact she expressed that the whole experience was so
much better than she had thought it would be and she would be very happy to go back if she needed future respite. In her 2 week stay she made good relationships with several staff who were regularly available to support her. They always made time to chat to her, nothing was too much trouble & they were attentive to her needs. I would recommend Stowe Mount without any hesitation.

Reply from Denise Spencer, General Manager at Stowe Mount

Thank you for your lovely feedback. We are very pleased to hear that your loved one enjoyed her stay with us at Stowe Mount and that her confidence grew during her stay. I will ensure to pass on your wonderful comments to all the team.

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Review of

Stowe Mount

from Sarah P (Daughter of Resident) published on 10 July 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Making the decision to move my mum into a care home has been a really difficult one to make. However from the first time I visited Stowe Mount I knew this would be the perfect place for her. Its been designed with the needs of its residents at the heart of what it delivers. The staff have been absolutely
awesome, nothing has been too much trouble and they have really made mum feel like she is at home. In fact when I talk to mum about Stowe Mount I refer to it as a village rather than a care home as it is such a welcoming place.

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Review of

Stowe Mount

from A C (Son of Resident) published on 9 July 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It's with a heavy heart that we've had to tread this path with Mom but we understand the need & necessity.
Stowe Mount offered a unique opportunity and the decision was made so much easier due to the professional guidance & support from the managers.
Our Mother has had such a change in her life over
the last twelve months, losing our Father, her partner of 72 years in July 2024. October last she had her second hip replacement and earlier this year a bad fall. It was a relief and such a help when we first visited Stowe Mount with Mom to view that she quickly decided to take the step, such a relief that she made the final decision herself to leave her bungalow of 40 years, where many many memories were made, to move into a care home & become the very first to take up residency . Many thanks to each and all at Stowe Mount & we wish it to be a great success. Sincerely.

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Review of

Stowe Mount

from T S (Granddaughter of Resident) published on 9 July 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan moved in recently and even though its been an emotional time every care helper person I've met has been lovely and so supportive, the site is clean and well built with a lot of attention to detail. They've been great with letting my nan express herself by bringing her favourite things from home
too her room. Whatever the residents want they take on board and try and get sorted as quickly as possible whether that's activities or food and snacks.

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Awards / Recognitions (0)

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