Care Home Owned by Crystal Care Collection in Staffordshire
9.3
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in Staffordshire for Crystal Care Collection are showing below.
View the details of all 25 locations (with 264 reviews) owned by Crystal Care Collection
Crystal Care Collection Locations in Staffordshire (1)
Stowe Mount
9.9
19 reviews
Scotch Orchard, Lichfield WS13 6DE
"Mum was settled in really well. We are very happy with the level of her care and the facilities. The staff are fantastic, very caring. We…" Read all 19 reviews
Location Type Care Home
Stowe Mount Care Home, in the heart of Lichfield, blends contemporary comfort with a warm, welcoming atmosphere. Purpose built with light filled spaces and thoughtfully designed interiors, it offers 66 stylish ensuite bedrooms, vibrant communal lounges,… Read more about Stowe Mount
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Palliative Care
- 66 Rooms
- from £1,545 / week
Crystal Care Collection Reviews in Staffordshire (19)
9.3
Crystal Care Collection has a Group Review Score of 9.3 (9.347) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Crystal Care Collection must have a Review Score.
Review of
Stowe Mount
from T F (Daughter of Resident) published on 28 January 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My Mom is now a resident, from the day she arrived Sept 2025, to the present day. All of her needs have been met by the kind & caring staff here. They have made Mom feel part of a wider family from the care staff/house keeping/maintenance man & events ladies, they have shown Mom respect & kindness.
Chef will also accommodate individual need where possible.
Reply from Rebecca Bristow, Care Home Manager at Stowe MountThank you for taking the time to review our lovely care home.
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Review of
Stowe Mount
from Adrian S (Son of Resident) published on 28 January 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Mum was settled in really well. We are very happy with the level of her care and the facilities. The staff are fantastic, very caring. We even had Christmas day dinner at the care home with Mum, it was lovely food and we had a great day.
Reply from Rebecca Bristow, Care Home Manager at Stowe MountThank you for taking the time to review our lovely care home.
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Review of
Stowe Mount
from Duncan R (Son of Resident) published on 23 January 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Thank you to all the staff for making mum so welcome. To know that mum is surrounded by friendly and caring people is a great comfort and relief. Special thanks to Jayne for all her energy and fun, to Andy for maintaining such a spotless and trouble-free home, and to all the lovely carers, cooks and
managers.
Reply from Rebecca Bristow, Care Home Manager at Stowe MountThank you for taking the time to review our lovely home I will pass on your praise to the team.
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Review of
Stowe Mount
from G W (Sister of Resident) published on 16 January 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I found Stowe Mount really nice. The staff are very friendly and helpful and every request is seen to. I love the way they embrace the seasons, encouraged all the residents to take part in activities, lots of smiling faces all round.
Reply from Rebecca Bristow, Care Home Manager at Stowe MountThank you for taking the time to review our home it is much appreciated.
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Review of
Stowe Mount
from Willow S (Granddaughter of Resident) published on 9 January 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
All of the carers are very attentive to all of the residents, laughing and joking with everyone. They have many activities involving the community.
Reply from Rebecca Bristow, Care Home Manager at Stowe MountThank you for taking the time to review our care home.
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Review of
Stowe Mount
from Tegan T (Granddaughter of Resident) published on 9 January 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Grandfather is really happy living here, which makes us feel like it was a good decision. The activities are fabulous and movie afternoon is a big hit. Staff are so friendly and can't do enough. Brilliant place.
Reply from Rebecca Bristow, Care Home Manager at Stowe MountThank you for taking the time to review our care home.
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Review of
Stowe Mount
from Joe S (Grandson of Resident) published on 7 January 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Stowe Manor is the first place that I have visited where I truly feel happy knowing my nan is here safe and happy.
I come to visit at least once a week and usually at meal times since I work Mon-Fri in the day times and the staff and food are always top tier.
I come to visit at least once a week and usually at meal times since I work Mon-Fri in the day times and the staff and food are always top tier.
Reply from Rebecca Bristow, Care Home Manager at Stowe MountThank you for taking the time to review our lovely home.
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Review of
Stowe Mount
from Peter B (Husband of Resident) published on 24 December 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
This is Janes first time in respite and I cannot fault anything. Everybody is so helpful and I would definitely bring her back again. Thank you. (fabulous)
Reply from Rebecca Bristow, Care Home Manager at Stowe MountThank you for taking the time to review our lovely home. We very much look forward to welcoming you back. Do come and join us for Coffee and cake on Wednesdays it would be great to see you both.
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Review of
Stowe Mount
from A F (Son of Resident) published on 15 December 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Extremely impressed with Stowe Mount. My mothers very happy and the staff are delightful!
Reply from Rebecca Bristow, Care Home Manager at Stowe MountThank you for taking the time to complete a review of our lovely care home.
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Review of
Stowe Mount
from Michael H (Brother-in-law of Resident) published on 12 December 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
No problems at all.
Reply from Rebecca Bristow, Care Home Manager at Stowe MountThank you for taking the time to review our lovely care home.
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Review of
Stowe Mount
from M S (Relative of Resident) published on 12 December 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Amazing home. Great atmosphere. Extremely friendly staff. Always made welcome when we visit. We often get lunch, which is extremely good quality food.
Reply from Rebecca Bristow, Care Home Manager at Stowe MountThank you for your lovely review I am delighted you have been able to enjoy lunch and tasted our chefs wonderful food.
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Review of
Stowe Mount
from J L (Daughter of Resident) published on 21 November 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
To see the change in my mom since she has been staying in Stowe Mount is truly amazing. The care, support and facilities are excellent. I can go after a visit and not have to worry if mom is being looked after. She is back opt her happy self!
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Review of
Stowe Mount
from M V (Granddaughter of Resident) published on 20 November 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My nan was made so welcome from the first day. All the staff are so friendly and welcoming. The home is like a 5 star hotel. Never have to worry if nan is looked after.
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Review of
Stowe Mount
from Candace M (Daughter of Resident) published on 11 September 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Dad has been in Stowe Mount for two weeks. We are amazed with his progress in the two weeks. No fails and walking much better. The staff are so kind, attentive and friendly. The food is excellent- dad loves it! Thank you very much!
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Review of
Stowe Mount
from Allen J (Resident) assisted by family/friend published on 11 September 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have been here 2 weeks. The staff are great. The food is lovely, especially the breakfast.
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Review of
Stowe Mount
from M C (Sister of Resident) published on 5 August 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Was very reluctant to go into a care home for a respite period but from the moment she got there she warmed to the staff & environment. Everyone was so very helpful & respectful and she soon felt more confident and reassured when staying there. In fact she expressed that the whole experience was so
much better than she had thought it would be and she would be very happy to go back if she needed future respite. In her 2 week stay she made good relationships with several staff who were regularly available to support her. They always made time to chat to her, nothing was too much trouble & they were attentive to her needs. I would recommend Stowe Mount without any hesitation.
Reply from Denise Spencer, General Manager at Stowe MountThank you for your lovely feedback. We are very pleased to hear that your loved one enjoyed her stay with us at Stowe Mount and that her confidence grew during her stay. I will ensure to pass on your wonderful comments to all the team.
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Review of
Stowe Mount
from Sarah P (Daughter of Resident) published on 10 July 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Making the decision to move my mum into a care home has been a really difficult one to make. However from the first time I visited Stowe Mount I knew this would be the perfect place for her. Its been designed with the needs of its residents at the heart of what it delivers. The staff have been absolutely
awesome, nothing has been too much trouble and they have really made mum feel like she is at home. In fact when I talk to mum about Stowe Mount I refer to it as a village rather than a care home as it is such a welcoming place.
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Review of
Stowe Mount
from A C (Son of Resident) published on 9 July 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
It's with a heavy heart that we've had to tread this path with Mom but we understand the need & necessity.
Stowe Mount offered a unique opportunity and the decision was made so much easier due to the professional guidance & support from the managers.
Our Mother has had such a change in her life over
Stowe Mount offered a unique opportunity and the decision was made so much easier due to the professional guidance & support from the managers.
Our Mother has had such a change in her life over
the last twelve months, losing our Father, her partner of 72 years in July 2024. October last she had her second hip replacement and earlier this year a bad fall. It was a relief and such a help when we first visited Stowe Mount with Mom to view that she quickly decided to take the step, such a relief that she made the final decision herself to leave her bungalow of 40 years, where many many memories were made, to move into a care home & become the very first to take up residency . Many thanks to each and all at Stowe Mount & we wish it to be a great success. Sincerely.
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Review of
Stowe Mount
from T S (Granddaughter of Resident) published on 9 July 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My nan moved in recently and even though its been an emotional time every care helper person I've met has been lovely and so supportive, the site is clean and well built with a lot of attention to detail. They've been great with letting my nan express herself by bringing her favourite things from home
too her room. Whatever the residents want they take on board and try and get sorted as quickly as possible whether that's activities or food and snacks.
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