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Care Home Owned by Crystal Care Collection in Staffordshire

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9.6 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Crystal Care Collection in Staffordshire

Only the locations & reviews in Staffordshire for Crystal Care Collection are showing below.

View the details of all 28 locations (with 370 reviews) owned by Crystal Care Collection

Crystal Care Collection Locations in Staffordshire (1)

 - Browse 1 Care Home owned by Crystal Care Collection in Staffordshire
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Stowe Mount
Scotch Orchard, Lichfield WS13 6DE 
9.9 30 reviews
Stowe Mount, Lichfield, Staffordshire
"We moved mum into this excellent care home recently following a disappointing experience at another Lichfield care home. From the moment we…"   Read all 30 reviews
  • from £1,545 / week
  • 66 Rooms
Location Type Care Home

Stowe Mount Care Home, in the heart of Lichfield, blends contemporary comfort with a warm, welcoming atmosphere. Purpose built with light filled spaces and thoughtfully designed interiors, it ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care

Crystal Care Collection Reviews in Staffordshire (30)

9.6

Crystal Care Collection has a Group Review Score of 9.6 (9.598) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Crystal Care Collection must have a Review Score.

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Review of

Stowe Mount

from John H (Son-in-law of Resident) published on 28 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We moved mum into this excellent care home recently following a disappointing experience at another Lichfield care home. From the moment we made initial contact with Stowe Mount, care has been exceptional and mum has thrived since moving across. The level of care, attention to detail and due diligence
paid to all the family (especially mum) has been outstanding and we could not be happier. Mum is more interactive than she was, seems brighter eyed and more willing to engage with us when we come down to see her. The level of care taken for us as a whole family has been wonderful even to the point of catering for our allergies when invited to afternoon tea. The home is exceptionally well appointed; the rooms carefully planned and laid out, and the induction by medical staff second to none. The transfer was managed seamlessly by staff in the office, they seemed to genuinely care that mum would settle and they did everything in their power to make the transfer work for all the family.
Reply from Rebecca Bristow, Care Home Manager at Stowe MountThank you for taking the time to review our care home and thank you for the lovely feedback. I will pass this onto the team.
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Review of

Stowe Mount

from Anthony K (Resident) assisted by family/friend published on 20 April 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very good, like a hotel rather than a care home.
Reply from Rebecca Bristow, Care Home Manager at Stowe MountThank you for taking the time to review our care home.
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Review of

Stowe Mount

from April P (Daughter of Resident) published on 20 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Put my mom into respite whilst me and my husband had a week respite as we care for her in our house. Cannot fault Stowe Mount at all! Attentive/caring/helpful. Put our minds at ease as well as updates and photos. Seeing mom taking part in activities was lovely will definitely be back when another break
needed. Thank you all the staff.
Reply from Rebecca Bristow, Care Home Manager at Stowe MountThank you for taking the time to review our lovely home we can't wait to welcome you back.
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Review of

Stowe Mount

from D K (Daughter-in-law of Resident) published on 20 April 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
In my limited experiences in care home (approx 5) my over all opinion is that this is the best in every way. Pleasantly the staff also seem very happy and content which will go a long way with service users and their families and comes across as very genuine which is comforting. One minor (if any) a
more solid, higher bedside table with a lockable drawer to hard rather than the flimsy stool type thing that exists.
Reply from Rebecca Bristow, Care Home Manager at Stowe MountThank you for taking the time to complete a review for our home.
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Review of

Stowe Mount

from K S (Daughter of Resident) published on 15 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From when my father arrived, everything has been excellent, the staff, professional, polite, very welcoming. Each day the residents are made to feel special. A great variety of activities. Lovely coffee mornings, great cinema room. So glad we brought my dad to Stowe Mount.
Reply from Rebecca Bristow, Care Home Manager at Stowe MountThank you for taking the time to review our lovely home.
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Review of

Stowe Mount

from Claire P (Daughter of Resident) published on 9 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have recently moved our Mom to Stowe Mount and from the first day of visiting we were blown away with how amazing the care home is from facilities to the staff who have been nothing but welcoming and caring. Mom is loving her new room. We have certainly made the correct decision in moving Mom here.
Thank you Leah and Rebecca in helping to get Mom moved.
Reply from Rebecca Bristow, Care Home Manager at Stowe MountThank you for taking the time to complete a review of our lovely home. I will pass on your good wishes to the team.
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Review of

Stowe Mount

from Andrew P (Sister-in-law of Resident) published on 27 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife and I were highly recommended to Stowe Mount from a close friend. We booked my mother in law here for 1 week whilst we took a short holiday. After caring for mother for the last 6 years, we were a little worried for her wellbeing. We had nothing to worry about whatsoever. Mother was treated
like a princess. The care home is beautiful, the staff are so welcoming and a tentative, food incredible and mother even joined in with the activities the care home puts on for all the residents. I can't recommend Stowe Mount highly enough. 10*......AMAZING. Thank you to every staff member.
Reply from Rebecca Bristow, Care Home Manager at Stowe MountThank you for taking the time to review our care home. We are thrilled your Mother enjoyed her stay. I will pass on your good wishes to the team.
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Review of

Stowe Mount

from R R (Friend of Resident) published on 24 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The most impressive care home we have ever visited. As visitors we are always made very welcome.
Reply from Rebecca Bristow, Care Home Manager at Stowe MountThank you for taking the time to review our care home.
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Review of

Stowe Mount

from Catherine K (Daughter of Resident) published on 5 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
More like a luxury hotel than a care home! A real home from home. The staff and management are truly excellent and nothing is too much trouble. Such a friendly and welcoming place and given my dad a wonderful two weeks respite care. He loved it so much he'd be happy to return, and we'll definitely support
his return here. Thank you all!
Reply from Rebecca Bristow, Care Home Manager at Stowe MountThank you for taking the time to complete a review we are so pleased your dad enjoyed his stay you are all welcome to come back anytime.
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Review of

Stowe Mount

from T K (Respite Resident) assisted by family/friend published on 5 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I shall be pleased to come here again. I was here for two weeks respite care. Thank you all for making my stay enjoyable, and a great experience away from my home.
Reply from Rebecca Bristow, Care Home Manager at Stowe MountThank you for taking the time to complete a review we are so pleased you enjoyed your stay.
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Review of

Stowe Mount

from S K (Granddaughter of Resident) published on 5 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The rooms are clean and tastefully decorated, on each visit, I was warmly welcomed and could clearly see how well my grandad was cared for.
Reply from Rebecca Bristow, Care Home Manager at Stowe MountThank you for taking the time to complete a review for our lovely care home
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Review of

Stowe Mount

from T F (Daughter of Resident) published on 28 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Mom is now a resident, from the day she arrived Sept 2025, to the present day. All of her needs have been met by the kind & caring staff here. They have made Mom feel part of a wider family from the care staff/house keeping/maintenance man & events ladies, they have shown Mom respect & kindness.
Chef will also accommodate individual need where possible.
Reply from Rebecca Bristow, Care Home Manager at Stowe MountThank you for taking the time to review our lovely care home.
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Review of

Stowe Mount

from Adrian S (Son of Resident) published on 28 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum was settled in really well. We are very happy with the level of her care and the facilities. The staff are fantastic, very caring. We even had Christmas day dinner at the care home with Mum, it was lovely food and we had a great day.
Reply from Rebecca Bristow, Care Home Manager at Stowe MountThank you for taking the time to review our lovely care home.
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Review of

Stowe Mount

from Duncan R (Son of Resident) published on 23 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Thank you to all the staff for making mum so welcome. To know that mum is surrounded by friendly and caring people is a great comfort and relief. Special thanks to Jayne for all her energy and fun, to Andy for maintaining such a spotless and trouble-free home, and to all the lovely carers, cooks and
managers.
Reply from Rebecca Bristow, Care Home Manager at Stowe MountThank you for taking the time to review our lovely home I will pass on your praise to the team.
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Review of

Stowe Mount

from G W (Sister of Resident) published on 16 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I found Stowe Mount really nice. The staff are very friendly and helpful and every request is seen to. I love the way they embrace the seasons, encouraged all the residents to take part in activities, lots of smiling faces all round.
Reply from Rebecca Bristow, Care Home Manager at Stowe MountThank you for taking the time to review our home it is much appreciated.
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Review of

Stowe Mount

from Willow S (Granddaughter of Resident) published on 9 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All of the carers are very attentive to all of the residents, laughing and joking with everyone. They have many activities involving the community.
Reply from Rebecca Bristow, Care Home Manager at Stowe MountThank you for taking the time to review our care home.
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Review of

Stowe Mount

from Tegan T (Granddaughter of Resident) published on 9 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Grandfather is really happy living here, which makes us feel like it was a good decision. The activities are fabulous and movie afternoon is a big hit. Staff are so friendly and can't do enough. Brilliant place.
Reply from Rebecca Bristow, Care Home Manager at Stowe MountThank you for taking the time to review our care home.
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Review of

Stowe Mount

from Joe S (Grandson of Resident) published on 7 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Stowe Manor is the first place that I have visited where I truly feel happy knowing my nan is here safe and happy.
I come to visit at least once a week and usually at meal times since I work Mon-Fri in the day times and the staff and food are always top tier.
Reply from Rebecca Bristow, Care Home Manager at Stowe MountThank you for taking the time to review our lovely home.
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Review of

Stowe Mount

from Peter B (Husband of Resident) published on 24 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is Janes first time in respite and I cannot fault anything. Everybody is so helpful and I would definitely bring her back again. Thank you. (fabulous)
Reply from Rebecca Bristow, Care Home Manager at Stowe MountThank you for taking the time to review our lovely home. We very much look forward to welcoming you back. Do come and join us for Coffee and cake on Wednesdays it would be great to see you both.
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Review of

Stowe Mount

from A F (Son of Resident) published on 15 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Extremely impressed with Stowe Mount. My mothers very happy and the staff are delightful!
Reply from Rebecca Bristow, Care Home Manager at Stowe MountThank you for taking the time to complete a review of our lovely care home.
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