Care Home Owned by Crystal Care Collection in Cheshire

Arplemere team have steered us all through it. We are all deeply appreciative.

by so many friendly and welcoming people, it felt very special indeed. I actually thought we had arrived at a 5* hotel!! The new building is beautifully designed and set out. A lot of thought has gone into making this place homely, it is a real gem and my dad absolutely loves it here. We met so many staff on our 1st day and each and everyone of them were fantastic but a big thank you goes out to Sarah who was amazing at getting my dad settled and to the brilliant chef for the fantastic lunch which we were invited to stay for. Thank you everyone xx

new and has been finished to a very high standard.

occasion, exclusive use of the room for as long as we wanted, and a lovely buffet provided for us - making it possible for us to make happy memories, and celebrate a special occasion as a family.

to ensure both residents and visiting family members feel comfortable and supported. The environment is spotless and bright, with a calm, fresh feel throughout the home that instantly reassures you.

We would especially like to thank Lauren, Sarah, Holly, and Alex, who were outstanding in every way. Their kindness, professionalism, and dedication really stood out.

This care home is exceptional, and we feel incredibly grateful knowing our grandma is cared for in such a wonderful place. We highly recommend it without hesitation.

to ensure residents are comfortable, respected, and cared for as individuals. Everyone is incredibly friendly and approachable, and it's clear they genuinely love what they do. The facilities themselves are immaculate-always clean, fresh, and welcoming, which gives us great peace of mind.
We recently visited for an early Christmas celebration, and the kindness shown to our entire family was unforgettable. The staff made the day feel so special, not just for our grandma, but for all of us. A special mention must go to Lauren, Sarah, Holly, and Alex, who were absolutely exceptional-compassionate, attentive, and truly wonderful.

made sure the transition went smoothly . They also make sure the home is clean, welcoming and put my parents needs and welfare first. The facilities (bar, tearoom, cinema, hair salon etc) are beautiful and the attention to detail (my parents favourite tipple, activities they enjoy, food they favour) make this a "home from home" experience
The care staff; Lauren, Oliver, Alex, Lauren and all the other carers have been excellent. They have kept us updated re my parents health needs and have given us all outstanding support. My parent's welfare is their priority. Rob and Sam prepare amazing food and treats. Jo provides fantastic entertainment and activities. Care at this home is exceptional.

standard. They make the home welcoming for families to visit also.
The home is filled with laughter and activities to keep all residents engaged.
Seeing our mum laugh and smile for the first time in a long time is heartwarming
Thank you to all the staff for your support not just with my mum but to us as a family. I would highly recommend Arplemere to anyone who has to make the difficult decision to put a love one in a home.

Nan on arrival and we already feel so happy she is there.

Lauren ( I think I've remembered your name) is just amazing, she greeted my nan like she'd known her for months and had her smiling and laughing, knowing she is going to be in your care is a lovely feeling. All of the staff (sorry too many names to remember) have gone above and beyond today, especially the two carers who assisted my nan today whilst we moved her in - thank you thank you thank you. We can't wait to see how she settles in and it becomes home for her!!

which has made her feel so at home and relaxed with the move it really does feel like a home and not a care home as everyone is so pleased to be working there this reflects in the care they provide. They even provided a five star lunch for all of us during the move so a MASSIVE Thank you to Lauren and all of her colleagues for looking after all of us today, A big Thank You to Danielle Customer Relations Manager who is perfect in her role and ensured our every need was met today. Finally to Laura who is in complete charge who came to See our Mum when we applied to go to Arplemere Care Home THANK YOU as a Manager you are simply just amazingly Brilliant at doing your role .