Kinglea Court

Sewardstone Road, Waltham Abbey E4 7RE
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8.5 3 Reviews
  • Kinglea Court, Waltham Abbey
Kinglea Court, a new care home in Chingford operated by Crystal Care Collection, is set to open in February 2026 and has been thoughtfully designed with sustainable living at its heart.

The home will offer high-quality residential, dementia, and respite care for up to 66 residents.

Every bedroom will feature an ensuite wet room, and a unique all-inclusive fee will provide families with peace of mind, free from hidden or unexpected costs.

Care Provided by Kinglea Court

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1695
  • Self-Funded Residential Dementia Care: from £1695
  • RESPITE Self-Funded Residential Care: from £1695
  • RESPITE Self-Funded Residential Dementia Care: from £1695

At Crystal Care, Everything is Included – One Simple Fee


Choosing a care home is a big decision, and we believe it should be as stress-free as possible. That’s why at Crystal Care, we offer one inclusive fee.


Here’s what’s included:


Tailored Care – Personalised support that adapts to changing needs, ensuring comfort and security at all times.


A Place to Call Home – Spacious, beautifully designed en-suite rooms for privacy and relaxation.


Delicious, Chef-Prepared Meals – Nutritious and varied menus, catering to all dietary needs and personal preferences.


Vibrant Lifestyle & Activities – A packed calendar of events and entertainment, led by our dedicated lifestyle team.


Well-being Services – Regular visits from professional hairdressers and chiropodists to keep residents feeling their best.


Our all-inclusive approach gives peace of mind to residents and their families, allowing them to focus on what truly matters - quality time together

The price(s) shown are provided by the care home. Contact Kinglea Court for full pricing details and T&Cs.

Contact Kinglea Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Kinglea Court to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Lisa Coombs (General Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2025
  • Number of floors: 2

Room Information

  • Single Rooms (66)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (66)

Visiting

  • No visiting restrictions and bookings are not required.

Parking

  • Parking on site and 2 electric charging points

8.5

Kinglea Court has a Review Score of 8.5 (8.477) out of 10, based on 3 reviews in the last 2 years.
Over all time Kinglea Court has 3 reviews.

Overall Experience
  • 3
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Date Published
  • 3
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Reviewer Connection to Kinglea Court
  • 1
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Total of 3, showing 1-3
Review from Joanna B (Daughter of Resident) published on 17 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very impressed by all aspects of the care provided by Kinglea Court.


My father was admitted at a point of need and from the first conversation everything has been excellent. The care has extended to my mother, my husband and myself when we visit as well.


Just such a caring and professional team

and wonderful facilities. The home has only being open for a short time so the number of residents is currently low and by definition everything is new and shiny but I am sure the high standards I have experienced will continue.
Reply from Lisa Coombs, Registered Manager at Kinglea CourtThank you so much for your kind and thoughtful review. We're truly grateful for your words and for the trust you've placed in us at such an important time for your family. It means a great deal to hear that the care and support provided to your father and to all of you during your visits has made a positive difference. Our team is very proud of the warm, professional environment they've created, and feedback like yours reassures us that we're achieving what we set out to do.
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Review from A B (Son-in-law of Resident) published on 17 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The standard of care my Father-in-law is first class. From the moment he entered the home, every staff member we have interaction has been completely professional and dedicated to his welfare.
The general manager and care manager carried out a home visit within an hour of our call. They made all the
arrangements to safely transport my father-in-law to the home, and ensured that he was able to receive the support and care that he needs. We have been able to witness this fantastic level of care during visits
The building is brand new. As you would expect the rooms are spacious and all public rooms beautifully decorated.
When visiting we have been offered refreshments and lunch which is a nice touch.
Our thanks to all the wonderful staff at the home
Reply from Lisa Coombs, General Manager at Kinglea CourtThank you for your kind words, we are glad we were able to support in a time of need. We take great pride in providing exceptional care for residents and relatives, guiding them through their care journey. We will proudly share the review our team.
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Review from S P (Friend of Resident) published on 15 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Walking in the building, I was made to feel so welcome and seeing my friend with a big smile on his face was amazing to see. I was invited to have lunch with him, which I expected, the lunch was very tasty and plentiful. We enjoyed a glass of wine and then had a tour of the grounds, wildlife and picturesque
gardens, with bird feeders. My friend was so overwhelmed.
Reply from Jade Tomlin, Customer Relations Manager at Kinglea CourtThank you so much for your kind words. It really means a lot to hear how welcome you felt and to know your friend enjoyed the day so much. Seeing those smiles, sharing lunch, and spending time in our gardens are exactly the moments we love to create. We hope to see you again very soon.
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Current Review Score: 8.5 (8.477)

Overview of Review Score

The Review Score of 8.5 (8.477) out of 10 for Kinglea Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 3 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.5 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Kinglea Court is calculated as follows: ( (34 Excellents x 5) ) ÷ 34 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.477 Points relating to the number of positive Reviews for Kinglea Court is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 = 3.25
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2. 3 Positive Reviews ÷ 13.2 = 0.227
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

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Meet the Team (3)

Lisa

Lisa Coombs

Job Title: General Manager Joined: 2025

Lisa began her career in care at the age of 18 after supporting a loved one, an experience that shaped her lifelong passion for caring for older people and supporting their families. She brings over 13 years of experience in the care sector, including the last 10 years as a Registered Manager, having progressed from a Healthcare Assistant through dedication and strong leadership.


In 2019, Lisa led a service to achieve an Outstanding CQC rating, making it the only care home in the London boroughs for people over 65 to receive this recognition at the time. She is passionate about delivering high standards of care, running safe and compliant services, and using digital systems and KPIs to drive quality, consistency, and continuous improvement.


Lisa strongly believes in empowering teams, creating growth opportunities, and supporting staff development at every stage of their journey. Building trusted relationships is central to her approach, and she enjoys working closely with local authorities, healthcare partners, schools, churches, and businesses to develop meaningful community and intergenerational connections.


She is proud of the positive feedback received from families and of maintaining full occupancy through trust, reputation, and word of mouth.


Outside of work, Lisa is a mum of two and enjoys travelling, being in the sunshine, and spending time outdoors walking her two Labradors. She is always looking for ways to give back, make a difference, and create positive change for the people and communities she supports.

Behije

Behije Selimi

Job Title: Care Manager Joined: 2026

Becky comes from a background as a qualified nurse and brings over 25 years of experience working in the care sector, including more than nine years in leadership roles within care home settings. She is passionate about delivering high-quality, person-centred care and ensuring residents feel safe, respected, and truly at home.


Approachable and supportive, Becky leads with warmth and professionalism, maintaining high standards while creating a positive environment for residents, families, and staff. She is committed to ensuring Kinglea Court Care Home is a welcoming place where everyone feels valued and cared for.

Jade

Jade Tomlin

Job Title: Customer Relations Manager Joined: 2026

Jade brings over five years’ experience in the care sector to her role at Kinglea Court and has a genuine passion for supporting residents and ensuring everyone feels welcome. She takes great pride in delivering a warm, friendly, and professional Front of House experience for residents, families, and visitors.


Known as a reliable go-to person, Jade is always willing to support residents, colleagues, relatives, and guests. Highly organised and attentive to detail, she has a natural instinct for noticing when something isn’t quite right and taking action to resolve it.


Outside of work, Jade enjoys spending time with family and friends and staying active through regular gym sessions, valuing continuous self-improvement both personally and professionally.

Frequently Asked Questions about Kinglea Court

What types of Care is Kinglea Court registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Kinglea Court have?

There are 66 Single Rooms.

What are the Facilities & Services at Kinglea Court?

Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Kinglea Court to the centre of Waltham Abbey?

2.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Kinglea Court to verify any information. View our terms and conditions. Kinglea Court has an Enhanced Service - more info.