Search...

Woodland View Lodge

Dutchbarn Lane, Exeter, Devon EX2 7PW
Crystal Care Collection Logo
Jobs
Woodland View Lodge logo
Woodland View Lodge, Exeter
Woodland View Lodge, Exeter
Woodland View Lodge, Exeter

A brand-new, purpose-built care home in Topsham opening in September 2025. Designed to provide exceptional residential and dementia care, the home offers a warm, welcoming environment where residents can feel safe, comfortable, and truly at home. With beautifully designed spaces, engaging activities, and a dedicated team committed to delivering person-centred care that enhances well-being and quality of life.

Loading travel time

Care Provided by Woodland View Lodge

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,650From £1,650
Residential Dementia CareFrom £1,650From £1,650

At Crystal Care Collection, Everything is Included – One Simple Fee

Choosing a care home is a big decision, and we believe it should be as stress-free as possible. That’s why at Crystal Care, we offer one inclusive fee.

Here’s what’s included:

Tailored Care – Personalised support that adapts to changing needs, ensuring comfort and security at all times.

A Place to Call Home – Spacious, beautifully designed en-suite rooms for privacy and relaxation.

Delicious, Chef-Prepared Meals – Nutritious and varied menus, catering to all dietary needs and personal preferences.

Vibrant Lifestyle & Activities – A packed calendar of events and entertainment, led by our dedicated lifestyle team.

Well-being Services – Regular visits from professional hairdressers and chiropodists to keep residents feeling their best.

Our all-inclusive approach gives peace of mind to residents and their families, allowing them to focus on what truly matters - quality time together

Contact Woodland View Lodge to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Hazel McGwyne (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2025
  • Number of floors: 3

Room Information

  • Single Rooms (66)
  • Single Rooms with ensuite Wet Room (66)

Visiting

  • No visiting restrictions. Booking in advance is not necessary

Parking

  • Parking available on site with electric charging points

Woodland View Lodge Reviews (18)

Submit a Review
9.9

Woodland View Lodge has a Review Score of 9.9 (9.885) out of 10, based on 18 reviews in the last 2 years. Over all time Woodland View Lodge has 18 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Woodland View Lodge
Loading...
Showing 18 reviews matching selected criteria
Review from Dorothy S (Respite Resident) published on 3 August 2026 Submitted via Postal Card
Overall Experience

Very disappointed so few 'able' people staying. Only 2 couples and myself on 1st floor. 1 couple left at the end of week 2. So not much conversation. No menus on tables on 1st floor, didn't realise there was a choice until I went downstairs. Excellent staff and carers. No bed lamp! Dangerous in the night if the 'call bell' dropped to the floor as light switch too far from the bed. Lost laundry - not all clothes labelled.

Reply from Selina Sapsford, Customer Relationship Manager at Woodland View Lodge

Thank you for your feedback. We are pleased to hear that you found our staff and carers to be excellent.

As a new care home, we are gradually welcoming residents and filling the home slowly to ensure we maintain the highest standards of care, which we advise when visiting. Residents are always...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Nick R (Son of Resident) published on 15 July 2026 Submitted via Postal Card
Overall Experience

We recently moved our mother into woodland view from a different home via the hospital, in the short while she has been there, we have seen such a difference in her, the staff are just amazing, nothing is to much trouble, they take time to talk to us about how she is doing, she is so much more relaxed we feel she is in the right place at last. Thank you to all the staff

Reply from Selina Sapsford, Customer Relationship Manager at Woodland View Lodge

Such kind words, thank you so much and thank you for choosing us to care for your mum, we love looking after her and she has settled so very well. We will be sure to pass your wonderful comments onto the team and look forward to seeing you soon.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Rachel S (Friend of Resident) published on 9 July 2026 Submitted via Postal Card
Overall Experience

The home is beautifully decorated and feels homely. Staff are kind and went out of their way to accomodate us-even though we hadn't booked lunch we had a roast dinner which was delicious. Our friends had just moved in and their room already looked welcoming. All their photos were around and staff had already put pictures on the wall. Lots of small areas helped to make the place feel cosy. Staff clearly listen to residents and respond quickly to their needs.

Reply from Selina Sapsford, Customer Relationship Manager at Woodland View Lodge

What a lovely review, thank you for taking the time to write one and we're really pleased you enjoyed your visit to see your friends and were able to stay for lunch with them. We look forward to welcoming you back soon.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from G F (Friend of Resident) published on 18 June 2026 Submitted via Postal Card
Overall Experience

Our friend was welcomed to Woodland View Lodge after we decided to move her from her previous care home. She settled quickly, and it is a delight now to visit her. Our friend refers to Woodland View as her 'hotel', and it certainly feels like that to us. Thanks so much to all the friendly management and staff.

Reply from Selina Sapsford, Customer Relationship Manager at Woodland View Lodge

Thank you so much for choosing Woodland View Lodge for your friend, we're so pleased she has settled so well and that you're enjoying your visits to see her. We look forward to seeing you soon!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Lesley H (Friend of Resident) published on 18 June 2026 Submitted via Postal Card
Overall Experience

This was our first visit to see our previous next-door neighbour who has dementia. We were very warmly welcomed by the staff who were friendly, yet personal. We noticed the home to be spotlessly clean, very well furnished; in fact, the environment was the best we have ever seen. For a large building, it feels very homely, calm and comfortable. Our neighbour seems very relaxed and content and looks very well and clearly very calm.

Reply from Selina Sapsford, Customer Relationship Manager at Woodland View Lodge

What wonderful feedback, thank you for the taking the time to review your visit, we're so pleased to hear how positive it was and look forward to welcoming you again soon, I will be sure to share with our team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Alex J (Daughter of Resident) published on 13 May 2026 Submitted via Postal Card
Overall Experience
Since moving in to Woodlan View Lodge Dad has been so happy. All the staff are excellent carers. It feels like a very welcoming home from home, nothing is too much trouble.

All staff are helpful and sincere in what they do.

Reply from Selina Sapsford, Customer Relationship Manager at Woodland View Lodge

Thank you so much for such wonderful feedback, it is a real pleasure to be looking after your dad and thank you for trusting us with his care!!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from H E (Granddaughter of Resident) published on 1 May 2026 Submitted via Postal Card
Overall Experience

Absolutely wonderful experience visiting my nan today. We had a great time with the musical experience of Violins! It was so nice to see all the residents enjoying dancing and singing. The staff were great and made it feel like home!

Reply from Selina Sapsford, Customer Relationship Manager at Woodland View Lodge

We're so pleased to hear you enjoyed your visit with your nan and were able to enjoy the wonderful violinists we had to entertain everyone. We love music at Woodland View Lodge and hope you can join us again soon and take part in some more of our activities! Thank you for taking the time to write such a lovely review!!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Rachel H (Daughter of Resident) published on 24 April 2026 Submitted via Website
Overall Experience

This is my second review of this home in the space of a few months. Our family has had such wonderful care that I feel I need to say this in public! Both my parents are in Woodland View Lodge and have had a tough couple of weeks with their health (physical and mental). Throughout that time, day and night, every single one of the staff have supported our family medically, practically and emotionally. They have treated my mum and dad with unfailing respect and love - and gentle humour where appropriate - and their care for me, as an exhausted and worried daughter, has meant more to me that I can ever explain. Never in my most hopeful dreams did I think a care home could be such a lifesaver and a "sanity saver". WVL is both of those things, and the care is given with such a lightness of touch, such grace and such genuine love for residents that it almost overwhelms me. I cannot praise WVL and its staff highly enough. Thank you WVL!

Reply from Selina Sapsford, Customer Relationship Manager at Woodland View Lodge

Thank you so much for your wonderful review and beautiful words, we are so pleased you are happy with the service we provide, we're honoured to be able to support you and your parents through difficult times. We will be sure to share this lovely review with the team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from S T (Daughter of Resident) published on 9 April 2026 Submitted via Website
Overall Experience

After viewing many care homes, Woodland View Lodge provided everything to meet my Mum''s needs and she immediately felt "at home". The facilities and staff are exceptional and I know she is being well cared for, nothing is too much trouble. The food is freshly cooked and the home is always very clean. My Mum enjoys the activities and the residents' birthdays are celebrated, including wonderful cakes baked by the chef! My Mum is so happy at Woodland View Lodge and I no longer have to worry.

Reply from Selina Sapsford, Customer Relationship Manager at Woodland View Lodge

Thank you so much for taking the time to write such a positive review for us, we're so pleased to hear how happy you and your mum are with life at Woodland View Lodge. We will be sure to pass on your wonderful comments to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from K E (Daughter of Resident) published on 13 February 2026 Submitted via Postal Card
Overall Experience

Woodland View Lodge is amazing. We were recommended it after mum had to go into hospital. As soon as we arrived we felt at home and really safe.The staff are absolutely fabulous, all really friendly and caring - they really do go above and beyond. The rooms and facilities are great and everything is kept spotlessly clean. Hairdresser and laundry are included in the cost and the cost of care in the Lodge is well worth the money. Mum has never eaten so well!

Reply from Hazel McGwyne, General Manager at Woodland View Lodge

Thank you for taking the time to write this review, it means a lot to us. We are pleased to hear that you and your relative are happy with the care received. I will be sure to share this review with the team here.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from G B (Son of Resident) published on 26 January 2026 Submitted via Postal Card
Overall Experience

First class place for mum to be at wonderful staff + management nothing to much trouble. If we could give 11 I would. Thank you.

Reply from Lucy Lester, CRM at Woodland View Lodge

Thank you so much for your lovely review and we are delighted to hear we are First Class! It's always great to hear such valued feedback. Thank you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Paul B (Son-in-law of Resident) published on 23 January 2026 Submitted via Postal Card
Overall Experience

Family member was one of the 1st to stay here. She found the transition easy as staff are all amazing. They treat the residents with care + respect and above all dignity. She is very happy here. She's taken on outings, the shops etc. The staff in my opinion, are exceptional. Would highly recommend this home.

Reply from Lucy Lester, CRM at Woodland View Lodge

Thank you for your review and it is always lovely to hear how much our team are appreciated. We are so pleased your mother-in-law found the transition easy and we greatly enjoy having her as part of our Woodland View family.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Andrew M (Son of Resident) published on 22 January 2026 Submitted via Postal Card
Overall Experience

Mum moved to this care home after a year in another one, she is really starting to feel at home here unlike the other care home. The staff are attentive, kind and unhurried and friendly. We hope the attention to detail will continue as the home fill towards capacity.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Pete D (Partner of Resident) published on 16 January 2026 Submitted via Postal Card
Overall Experience

My partner is a private ambulance driver so does many patient transfers and says there are many nice homes, however this one is by far the best. My mother is the happiest I have seen her in years. The carers are faultless nothing is too much trouble 10/10 well done

Reply from Michele Nichols, General Manager at Woodland View Lodge

Thank you for taking the time to share such a wonderful review. Were so pleased to hear that your mother is the happiest she has been in years. Your comments about our carers are greatly appreciated and will be shared with the whole team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Josephine B (Resident / Service User) published on 9 January 2026 Submitted via Postal Card
Overall Experience

Very good feel safe

Reply from Michele Nichols, General Manager at Woodland View Lodge

Thank you so much for your wonderful 5-star review. It truly means a great deal to us to know that you feel happy, supported, safe, and well cared for in your home. Our team is dedicated to making every day comfortable and enjoyable for our residents, and your kind rating is very encouraging

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Julie G (Friend of Resident) published on 2 January 2026 Submitted via Postal Card
Overall Experience

We were very impressed by our first visit to the lodge. It so spacious and welcoming and run in an extremely efficient manner.

Reply from Michele Nichols, General Manager at Woodland View Lodge

Thank you so much for your kind words. Were delighted to hear that you enjoyed your first visit and found the lodge spacious, welcoming, and efficiently run. We truly appreciate your feedback and hope to welcome you back again soon

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S B (Resident / Service User) published on 14 November 2025 Submitted via Postal Card
Overall Experience

One day after hip replacement surgery I came to Woodland View Lodge for two weeks' convalescence and recuperation. The care and attention I received was first class every member of staff was kind and helpful and I felt safe and in good hands. After two weeks I walked out with confidence ready to start a normal life again. I would not hesitate to recommend it to those seeing the very best in care homes, Woodlands View Lodge is a shinning example of the real meaning of 'care'

Reply from Michele Baxendale-Nichols, General Manager at Woodland View Lodge

Thank you so much for your wonderful review and kind words. We're delighted to hear that your stay at Woodland View Lodge helped you recover with confidence and comfort after your surgery. Our team takes great pride in providing compassionate, personalised care, and its truly rewarding to know that...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jane K (Daughter of Resident) published on 7 November 2025 Submitted via Website
Overall Experience

Woodland View Lodge (WVL) is absolutely exemplary in its care of Mum. 'Care' being the operative word. The entire team, in no particular order - management, reception, maintenance, carers, cleaners and chef - are all actively engaged in making a difference to people's lives. Nothing seems to be too much trouble and no detail is too small for them to be bothered with. Moving Mum to WVL has been a reassertion of her independence and dignity and not a loss of it. Finding the right care home was challenging and overwhelming at times. But the day we walked into WVL changed my view of care and considerably increased my mums quality of life. I hope that if you are considering a care option for yourself or someone in your care, you will drop by and see for yourself the exceptional team at work here. I feel certain that you won't need to look any further. I can honestly say that this is the most relaxed I've felt about mums well being for a very long time.

Reply from Michele Baxendale-Nichols, General Manager at Woodland View Lodge

Thank you so much for your wonderful review. We're truly grateful for your kind words about our team and the care we provide. It means a great deal to know that your mum's independence, dignity, and quality of life have grown since joining us. We understand how important choosing the right home is,...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Woodland View Lodge.

Upcoming Events

There are no upcoming events for Woodland View Lodge.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Woodland View Lodge.

Accreditations

There are no accreditations posted yet for Woodland View Lodge.

Meet the Team (3)

Selina Sapsford
Selina SapsfordJob Title:Customer Relationship ManagerJoined: 2026

My name is Selina, and I am the Customer Relationship Manager at Woodland View Lodge Care Home. My role is to support and guide individuals and families from the moment they enquire, helping them navigate what can be one of the most difficult decisions, choosing the right care for themselves or a loved one.

I changed my career in 2011 following my father-in-law’s diagnosis of Lewy Body Dementia, an experience that inspired me to work within the care sector. Since then, I have dedicated my career to supporting others, with a particular passion for dementia care. I have previously worked for the Alzheimer’s Society and ran a local Dementia Action Alliance within the community.

Outside of work, I am a proud mum to my son Oliver and a dog owner to two energetic fur babies, Barney & Gizmo, so my spare time is spent either being a taxi driver or enjoying long dog walks.

I look forward to welcoming you to Woodland View Lodge and supporting you every step of your journey with us.

Leigh Harvey
Leigh HarveyJob Title:Home AdministratorJoined: 2026

Leigh brings a wealth of experience with her:

15 years in the motor trade, working on reception and even organising major Land Rover events. Experience in domiciliary care, including working as a Deputy Manager, and 5 years working in reception roles within care homes

She loves the variety of her role and that no two days are ever the same. Whether she’s meeting staff, residents, relatives or professionals, Leigh says the home feels like a happy and friendly place to work.

Outside of work, Leigh is a proud mum to two grown-up children and a doting grandmother of two. In her spare time, she enjoys trips to the pub, watching rugby and ice hockey, and treating herself to the occasional bottomless brunch!

karen Kite
karen KiteJob Title:Care ManagerJoined: 2026

Karen is a registered nurse who has previously worked in A&E in America, bringing valuable international experience to her role. Since returning to the UK 15 years ago, she has continued to build her career, most recently working as a General Manager in a nursing home.

What Karen loves most about her role is simple but powerful: being able to help people every day

Outside of work, Karen is kept busy by her twin girls, spending much of her spare time running around after them. When she gets a well-earned moment to herself, she enjoys relaxing with a good book in the garden.

Frequently Asked Questions about Woodland View Lodge

What types of Care is Woodland View Lodge registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Woodland View Lodge have?

There are 66 Single Rooms.

What are the Facilities & Services at Woodland View Lodge?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Woodland View Lodge to the centre of Exeter?

3.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Woodland View Lodge to verify any information. View our terms and conditions. Woodland View Lodge has an Enhanced Service -more info.