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Furze Field Manor

4 Dunnock Lane, Sayers Common, Hassocks, West Sussex BN6 9EQ
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A wonderful life-saving experience for my wife.Peter A(Husband of Resident/Service User)
Furze Field Manor, Hassocks
Furze Field Manor, Hassocks
Furze Field Manor, Hassocks

For those seeking high quality residential and dementia care, Furze Field Manor offers this in a serene and picturesque environment. The combination of personalised care, modern amenities, and the beauty of a small village setting, makes the home an ideal setting for residents to thrive and enjoy a fulfilling lifestyle.

Care Provided by Furze Field Manor

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,625From £1,625
Residential Dementia CareFrom £1,625From £1,625

At Crystal Care Collection, Everything is Included – One Simple Fee

Choosing a care home is a big decision, and we believe it should be as stress-free as possible. That’s why at Crystal Care, we offer one inclusive fee.

Here’s what’s included:

Tailored Care – Personalised support that adapts to changing needs, ensuring comfort and security at all times.

A Place to Call Home – Spacious, beautifully designed en-suite rooms for privacy and relaxation.

Delicious, Chef-Prepared Meals – Nutritious and varied menus, catering to all dietary needs and personal preferences.

Vibrant Lifestyle & Activities – A packed calendar of events and entertainment, led by our dedicated lifestyle team.

Well-being Services – Regular visits from professional hairdressers and chiropodists to keep residents feeling their best.

Our all-inclusive approach gives peace of mind to residents and their families, allowing them to focus on what truly matters - quality time together

Contact Furze Field Manor to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Jacquie Ferguson (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (66)
  • Single Rooms with ensuite Wet Room (66)

Visiting

  • No visiting restrictions. Booking in advance is not necessary.

Parking

  • Parking available on site and 3 electric charging points

Furze Field Manor Reviews (54)

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9.8

Furze Field Manor has a Review Score of 9.8 (9.805) out of 10, based on 50 reviews in the last 2 years. Over all time Furze Field Manor has 54 reviews.

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Review from Janice P (Daughter of Resident) published on 5 August 2026 Submitted via Postal Card
Overall Experience
There's always a nice welcome from Sarah. It's good to see Mum smile again after 5 years being on her own.

I feel happier knowing she is being looked after and I'm more relaxed and sleep better. I often hear Residents saying - could do with a cuppa. There's always something going on to keep residents occupied

Reply from Sara Heath, Customer Relations Manager at Furze Field Manor

Thank you for your thoughtful review. Were so pleased to hear that your mum is smiling again and enjoying life with us. Its wonderful to know that seeing her happy has also given you peace of mind and helped you feel more relaxed.

Sarah will be delighted to hear your kind words, and well be sure...  

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Review from Jean B (Resident / Service User) published on 5 August 2026 Submitted via Postal Card
Overall Experience

More cups of tea - please

Reply from Sara Heath, Customer Relations Manager at Furze Field Manor

Thank you for taking the time to share your feedback. We appreciate your comments and understand how important it is for residents to have regular opportunities to enjoy a cup of tea.

Your feedback has been shared with the team, and we will continue to review how we can ensure residents are...  

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Review from J G (Son of Resident) published on 28 July 2026 Submitted via Website
Overall Experience

Furze Field Manor have done a great job helping my 93 year old mother settle. She has dementia but the staff are kind and patient and take good care of her. They are very good at communicating and keeping me informed as to how Mum is doing. Thank you

Reply from Sara Heath, Customer Relations Manager at Furze Field Manor

Thank you so much for your kind words and thoughtful feedback. We are delighted to hear that your mother has settled in well with us. Our team is committed to providing compassionate, patient, and person-centred care, and it means a great deal to know that this has made a positive difference for...  

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Review from Damian T (Son of Resident) published on 23 July 2026 Submitted via Website
Overall Experience

An excellent experience for my Mum so far at Furzefield Manor with caring staff, interesting activities and great facilities. I would recomnend Furzefield for anyone looking for a caring and comfortable home for their loved ones.

Reply from Sara Heath, Customer Relations Manager at Furze Field Manor

Thank you so much for your wonderful review and kind recommendation. It means a great deal to our entire team to know that your mum is having such a positive experience at Furzefield Manor.

We're delighted that you've noticed the care and dedication of our staff, the variety of activities on...  

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Review from Adrian M (Son of Resident) published on 20 July 2026 Submitted via Website
Overall Experience
We have been generally happy with Furze Field. My mother has been there for about a year now.
The main positive features are:
- it is modern, well designed and has a high standard of facilities and decoration
- the staff are friendly and caring
- it is kept very clean
Areas in which it might be improved:
- dementia residents are mixed with normal residents and my mother sometimes finds this depressing or stressful. For example sometimes residents with dementia will come into her room and refuse to leave. So she tries to keep her room locked a lot of the time, which is a shame.
- the food is okay but could be improved, such as having fresh instead of frozen vegetables or offering more interesting lighter meals. Lunches are sometimes nice but dinners are often just a sandwich or baked potato.
- as resident numbers have increased the ratio of carers to residents has dropped a bit low

- the air conditioning needs improving - in the recent hot weather the rooms have been very hot

Reply from Sara Heath, Customer Relations Manager at Furze Field Manor

Thank you for taking the time to share your feedback. We are pleased to hear that you and your mother have been happy with her experience at Furze Field and that you value our facilities, cleanliness, and the care provided by our team. Your kind comments will be shared with the staff.

We also...  

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Review from B R (Resident / Service User) published on 16 July 2026 Submitted via Postal Card
Overall Experience

Very welcome reception. All staff very kindly and helpful. Fellow residents amiable, mostly. Meal times mostly amiable with fellow residents. Would have liked easier access to garden area but staff always willing to help gain access. All-in-all a very pleasant stay at Furze Field Manor.

Reply from Sara Heath, Customer Relations Manager at Furze Field Manor

Thank you for your lovely feedback. We're delighted to hear that you enjoyed such a pleasant stay at Furze Field Manor. It's wonderful to know that you found our staff kind, helpful, and always willing to assist, and that you enjoyed the friendly atmosphere with your fellow residents.

We also...  

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Review from H N (Niece of Resident) published on 12 June 2026 Submitted via Website
Overall Experience

On my auntie's first look round she felt at home so much so she didn't want to look at any others ! The staff have been wonderful, patient , kind and considerate to my auntie's needs but also us as a family. Nothing is ever to much trouble and your always made to feel welcome. It's clean , tidy and has many activities to choose from. There is different themed days, menus for the residents to enjoy. The rooms are outstanding and homely. Truly a great home.

Reply from Sara Heath, Customer Relations Manager at Furze Field Manor

Thank you so much for your wonderful review. We are delighted to hear that your auntie felt at home from her very first visit and that both she and your family have had such a positive experience with us.

Our team works hard to provide a caring, welcoming, and supportive environment, so it's...  

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Review from Sarah H (Friend of Resident) published on 14 May 2026 Submitted via Website
Overall Experience
Since there's been a new chef and more supportive kitchen staff there has been improvement on the food.. in the main, which better caters to elderly residents taste.

Niw that the home is almost full, I get the impression the laundry and cleaning staff could do with more help.. But that's only hearsay!

Reply from Sara Heath, Customer Relations Manager at Furze Field Manor

Thank you for taking the time to share your feedback. We are very pleased to hear that you have noticed the improvements in the food since our new chef and additional kitchen support joined the team. Providing meals that are both enjoyable and suited to our residents tastes is very important to...  

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Review from Christina G (Daughter of Resident) published on 11 May 2026 Submitted via Website
Overall Experience

The care home has been a wonderfully welcoming new home. A lot of care was given to every aspect of my mother's needs and i have been consistently comforted and impressed by the staff. They are genuinely caring, patient and engaging. The facilities are modern and to a high specification, the food good and many little touches make it feel like home.

Reply from Sara Heath, Customer Relations Manager at Furze Field Manor

Thank you so much for your lovely feedback. It means a great deal to hear that your mother has felt so welcomed and supported since making Furzefield Manor her new home.

We are incredibly proud of our team and the genuine care, patience, and compassion they show each and every day, so it is...  

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Review from R W (Brother-in-law of Resident) published on 11 May 2026 Submitted via Website
Overall Experience
My Wife's Sister / Sister-in- Law is well looked after. All the staff are very caring and attentive toward our Sister/Sister-in Law's needs.
When visiting it is a delight to see our Sister/Sister-in Law and to see how settled she is at the Home and in her Room, which is well kept, airy and comfortable.
Being provided with a cup tea when visiting is also a joint treat.

All in all it is a super environment for our Sister / Sister-in Law.

Reply from Sara Heath, Customer Relations Manager at Furze Field Manor

Thank you very much for your lovely review and for sharing your experience with us. We are so pleased to hear that your Sister/Sister-in-Law is happy, settled, and being so well cared for by our team.

Your kind words about the staff being caring and attentive mean a great deal to us, as...  

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Review from A T (Daughter of Resident) published on 11 May 2026 Submitted via Website
Overall Experience

Furzefield is a lovely, quite new, care home. In comparison to others, it stood out to us when we were looking around for my mum. Most of the staff are warm, welcoming, caring and kind, all seem to have good experience. The facilities are excellent and the decor, situation and upkeep all align well. Exceptionally clean. Activities are provided, could perhaps be more varied with opportunities for different groups and abilities - more activity assistants needed. Who is there tries very hard indeed but it's a big job. Singers, yoga lady, artists etc regularly visit which are all popular and the odd trip out is also available. Gardens are lovely and hopefully these will become more utilised with different areas to encourage residents to engage further. Food is generally good it seems. Overall pleased with the experience and extremely grateful for the care given. A few of the carers such as Sam and the 2 Sarah's really go above and beyond and have been invaluable.

Reply from Sara Heath, Customer Relations Manager at Furze Field Manor

Thank you so much for taking the time to leave such a thoughtful and detailed review. We are delighted to hear that Furzefield stood out to you when choosing care for your mum and that you have been pleased overall with the care and support she has received.

Your kind comments about our team,...  

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Review from Gerald A (Husband of Resident) published on 11 May 2026 Submitted via Website
Overall Experience
I have found the staff very caring and helpful through a very difficult experience after putting my beloved wife of 64 years into their care. She is being looked after in the best possible way.

The Care Home is extremely well run and leaves me with no concerns at all for her well being.

Reply from Sara Heath, Customer Relations Manager at Furze Field Manor

hank you so much for your kind and heartfelt words. We truly appreciate you taking the time to share your experience with us during what we understand is a very difficult and emotional time.

It means a great deal to know that you feel reassured by the care and support your wife is receiving. Our...  

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Review from Robin S (Son of Resident) published on 29 April 2026 Submitted via Website
Overall Experience

We are absolutely delighted with Furze Field. The staff are so friendly, cheerful and compassionate. The whole team encourage Mum to engage and participate in the activities. If there are ever any issues then they deal with it in a positive, cheerful way. The whole home is spotless and they always welcome the family when visiting. A big thank you.

Reply from Sara Heath, Customer Relations Manager at Furze Field Manor

Were delighted to hear that youre so happy with the care your Mum is receiving. Our team works hard to create a warm, positive and welcoming environment, and its wonderful to know that this is being felt by both residents and their families.

Encouraging everyone to take part in activities, while...  

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Review from Wendy J (Daughter of Resident) published on 28 April 2026 Submitted via Website
Overall Experience

To helping my Mum understand a stay at Furze Field would be beneficial right through to assisting her moving in, settling, encouraging and comforting Mum, I could not have asked for more.

As with all new experiences, it has taken Mum a while to settle but I'm so thankful for the amazing staff who support her with everything she needs; from medication to entertainment right through to ensuring her room is tidy and her clothes are clean - a wonderful service.

I also want to acknowledge the help I've received as a daughter in navigating the unpredictability, pain and deep sense of loss that comes with a parent suffering from dementia. I am learning news ways to embrace a 'shifting' relationship with my Mum and this is due to the empathy and professional advice I receive from all the staff at Furze Field.

Reply from Sara Heath, Customer Relations Manager at Furze Field Manor
Thank you so much for your incredibly kind and heartfelt words.

It means a great deal to know that weve been able to support both you and your Mum during what we understand can be a very emotional and challenging time. Moving into care is a big step, and were so pleased to hear that your Mum is...  

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Review from A L (Daughter of Resident) published on 21 April 2026 Submitted via Postal Card
Overall Experience

Furze Field Manor has been a very positive experience for my mum and for our family. The staff and facilities are excellent, and she is very well cared for.

Reply from Sara Heath, Customer Relations Manager at Furze Field Manor
Thank you so much for your kind words. We're delighted to hear that Furze Field Manor has been such a positive experience for both your mum and your family.
Our team is dedicated to providing the highest standard of care in a warm and supportive environment, so it's wonderful to know that this has made a difference. Your feedback truly means a lot to us.
Kind regards,

SAR CRM

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Review from Annie C (Daughter of Resident) published on 16 April 2026 Submitted via Postal Card
Overall Experience

I cannot fault the care that my mother received from the wonderful staff at Furze Field Manor. The food was excellent, and the house is always spotlessly clean. The warm welcome at reception and the efficiency is excellent. The decor makes everyone feel that they are in a luxurious but very cosy hotel.

Reply from Sara Heath, Customer Relations Manager at Furze Field Manor

Thank you so much for your kind and thoughtful feedback. It truly means a great deal to us that you felt your mother received such high-quality care during her time at Furze Field Manor.

We are delighted to hear your lovely comments about our team, who work incredibly hard to create a warm,...  

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Review from Richard M (Partner of Resident) published on 15 April 2026 Submitted via Postal Card
Overall Experience
The immediate impression on entering the building is one of professionalism. The building is spacious and spotless, and the staff and carers are helpful.

All the residents seem happy in their environment and are obviously well cared for.

Reply from Sara Heath, Customer Relations Manager at Furze Field Manor

Thank you so much for your kind and thoughtful review. Were delighted to hear that your first impression of the home was such a positive one. Creating a clean, welcoming, and professional environment is very important to us, and its wonderful to know that this was reflected during your...  

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Review from Alison A (Daughter of Resident) published on 29 January 2026 Submitted via Postal Card
Overall Experience

Our experience of Furze Field Manor has been outstanding. Every member of staff has been kind, compassionate, positive and helpful. Mum is settling in well and getting to know everyone. Great care has been taken to ensure she is happy, safe and her needs are met. We are very grateful for her smooth transition. Thank you.

Reply from Lucy Lester, CRM at Furze Field Manor

Thank you so much for your lovely review. We have loved settling your Mum in well and are pleased to hear that both you and your mum are happy to be part of our Furze Field family.

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Review from Trevor D (Son of Resident) published on 13 November 2025 Submitted via Website
Overall Experience

My Mother stayed here for about 3 months. The care and attention she received during that time was second to none. Couldn't fault her stay in anyway. The staff were extremely professional.During her stay she became more outgoing and confident. Really can't recommend this care home enough.

Reply from Jacquie Ferguson, General Manager at Furze Field Manor

Thank you so much for your kind review, We're so pleased to hear that your Mothers stay with us at Furzefield Manor was so positive, It means a lot to us to know that the team made her feel welcome, and to know that her confidence grew and that she is now a more outgoing person, this is such lovely...  

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Review from S C (Daughter of Resident) published on 12 November 2025 Submitted via Postal Card
Overall Experience
Our mum received respite care in Furze Field Manor for 12 days and was very happy to spend time in this lovely environment.
She received a high level of care to suit her needs, and enjoyed the social contact with staff and fellow residents, all of whom were friendly and supportive.

As a family, we were also treated with respect and compassion, and Mum's stay was arranged very efficiently. Thank you to everyone.

Reply from Jacquie Ferguson, General Manager at Furze Field Manor

Thank you so much for your kind words and thoughtful feedback. We're delighted to hear that your mum enjoyed her time with us and felt comfortable, cared for, and supported during her stay. It's wonderful to know that our team was able to make her respite experience such a positive one, and that...  

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Meet the Team (3)

Jacquie Ferguson
Jacquie FergusonJob Title:General ManagerJoined: 2025

With over 30 years of experience in the care sector as a Registered Nurse, Jacquie has dedicated her career to elderly care and care homes. Having worked as both a Registered Nurse and Home Manager, she has also taken on senior leadership roles as an Operations Area Manager and Regional Manager for two large healthcare companies. However, her passion for hands-on care led her back to the role of Home Manager, where she thrives on daily interactions with residents and their families.

Jacquie remains a Registered Nurse to this day, believing it is essential to keep her clinical skills active. Her primary responsibilities include ensuring the highest standards of care for residents, overseeing the smooth running of the home, and guiding her team to deliver exceptional, person-centred care that promotes independence, privacy, and dignity.

What Jacquie loves most about her role is the personal connections she builds—whether it’s with residents, their families, or her care team. Outside of work, she enjoys spending time with her family and three lively Jack Russells and escaping to Spain, where she can relax with a good book.

Sara Heath
Sara HeathJob Title:Customer Relationship ManagerJoined: 2024

Sara has worked in care for over 10 years.

She began her journey as a Senior Care Assistant, where she developed a deep passion for dementia care, leading to her completing her NVQ Level 3 and progressing to the role of Team Lead.

Her passion remains centred on ensuring that those living with dementia, or in a care home setting, experience a quality of life filled with care, empathy, and compassion. She believes this is her role and purpose. Now, as the Customer Relationship Manager, she continues to lead with these values, striving to provide meaningful interaction and engagement for every resident, while also supporting their families as they navigate the care journey.

Yasmin Gibbs
Yasmin GibbsJob Title:Head of HouskeepingJoined: 2024

Yasmin has owned and run several businesses, including catering, building, and design, before joining the care sector at Oyster. She enjoys being in a care environment and being part of a team that can make a difference in people’s lives. Yasmin’s experience with several family members in care settings led her to choose to work at Furze Field.

A perfectionist with a keen attention to detail, she is passionate about ensuring that our residents feel at home and comfortable in a spotless environment.

In her personal life, Yasmin enjoys family time and cooking for loved ones. An animal lover, she cares for her menagerie, which includes several neighborhood cats and a goose named Dolly!

Frequently Asked Questions about Furze Field Manor

What types of Care is Furze Field Manor registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Furze Field Manor have?

There are 66 Single Rooms.

What are the Facilities & Services at Furze Field Manor?

Pet Friendly (or by arrangement), Close to Local shops, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Furze Field Manor to the centre of Hassocks?

2.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Furze Field Manor to verify any information. View our terms and conditions. Furze Field Manor has an Enhanced Service -more info.