Furze Field Manor

4 Dunnock Lane, Sayers Common, Hassocks BN6 9EQ
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9.8 48 Reviews
  • Furze Field Manor, Hassocks
For those seeking high quality residential and dementia care, Furze Field Manor offers this in a serene and picturesque environment. The combination of personalised care, modern amenities, and the beauty of a small village setting, makes the home an ideal setting for residents to thrive and enjoy a fulfilling lifestyle.
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Care Provided by Furze Field Manor

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1625
  • Self-Funded Residential Dementia Care: from £1625
  • RESPITE Self-Funded Residential Care: from £1625
  • RESPITE Self-Funded Residential Dementia Care: from £1625

At Crystal Care Collection, Everything is Included – One Simple Fee


Choosing a care home is a big decision, and we believe it should be as stress-free as possible. That’s why at Crystal Care, we offer one inclusive fee.


Here’s what’s included:


Tailored Care – Personalised support that adapts to changing needs, ensuring comfort and security at all times.


A Place to Call Home – Spacious, beautifully designed en-suite rooms for privacy and relaxation.


Delicious, Chef-Prepared Meals – Nutritious and varied menus, catering to all dietary needs and personal preferences.


Vibrant Lifestyle & Activities – A packed calendar of events and entertainment, led by our dedicated lifestyle team.


Well-being Services – Regular visits from professional hairdressers and chiropodists to keep residents feeling their best.


Our all-inclusive approach gives peace of mind to residents and their families, allowing them to focus on what truly matters - quality time together

The price(s) shown are provided by the care home. Contact Furze Field Manor for full pricing details and T&Cs.

Contact Furze Field Manor to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Furze Field Manor to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Jacquie Ferguson (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (66)
  • Single Rooms with Ensuite Wet Room (66)

Visiting

  • No visiting restrictions. Booking in advance is not necessary.

Parking

  • Parking available on site and 3 electric charging points

Furze Field Manor Reviews (48)

9.8

Furze Field Manor has a Review Score of 9.8 (9.821) out of 10, based on 48 reviews in the last 2 years.
Over all time Furze Field Manor has 48 reviews.

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Review from Bob R (Respite Resident) published on 22 July 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The care home is still settling down following an opening just over a year ago. The dedication and care of the nursing and cleaning staff is remarkable. The facilities are good but communication between the ground and first floor is not so good, with the first floor tending to be left out. Personally
apart from the food which was terrible but a change of chef may have improved. I found the two week respite stay was exactly what I required. It is a very friendly and caring care home,
Reply from Jacquie Ferguson, General Manager at Furze Field ManorThank you so much for your kind words about your recent stay with us, We're truly delighted to hear that you enjoyed your time with us and you felt well cared for, that means a great deal to the team. We also appreciate your honest feedback about the food, and I'm pleased to say we have welcomed a new chef to the home and the feedback so far has been very positive. We have also welcomed some more residents upstairs communication has vastly improved,, We'd love the opportunity to welcome you back in the future and we are confident you would notice the difference
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Review from M W (Respite Resident) published on 23 June 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Having spent two weeks under your care. I have been well looked after and treated with care. At no time did I feel a nuisance to the staff, and they were always willing to help.
Reply from Jacquie Ferguson, General Manager at Furze Field ManorThank you so much for your kind words following your short stay with us, I will of course pass on your comments to all of the team, We were so glad we could help you and that you felt supported during your stay and we hope you will come and stay again with us in the future,.
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Review from L F (Niece of Resident) published on 21 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our aunt has come for a 2-week respite stay and has had a splendid time, she has settled well & she has decided that this is the change of life that was needed. The staff are wonderful - they can't do enough. the environment is like a 5-star hotel, the space is beautiful! Actually, to be honest, I
don't want to tell you all how good it is.
Reply from Jacquie Ferguson, General Manager at Furze Field ManorThank you for your lovely comments, which I will pass on to the team. We are so pleased that she has settled so well and is having a wonderful time.
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Review from S D (Daughter of Resident) published on 20 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother needed some short-term care following a hospital stay. I was delighted to find Furze Field Manor, the staff are all so kind, patient and understanding, and my mother was looked after so well. They were also very supportive to me in what was a difficult time. I would certainly use Furze Field
Manor again and would highly recommend it to others.
Reply from Jacquie Ferguson, General Manager at Furze Field ManorThank you so much for your kind words. We were so glad we could help in this situation and that you felt supported. We certainly look forward in having your mother stay with us again in the future.
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Review from J A (Daughter of Resident) published on 6 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has been looked after with dignity and compassion since arriving at Furze Field Manor. The staff have taken time to get to know him, so they understand his needs and interests. The facilities and meals are good, and recent efforts to improve his mobility have really helped him maintain his
independence.
Reply from Jacquie Ferguson, General Manager at Furze Field ManorThank you for your lovely comments, which I will pass on to the whole team. It has been a pleasure to see your father go from strength to strength.
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Review from S D (Respite Resident) assisted by family/friend published on 23 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent. Like entering a five-star hotel. It made all the difference having home-cooked food. I would visit again if possible. Thank you.
Reply from Wendy Peacock, General Manager at Furze Field ManorThank you very much for your fantastic review, i am so pleased your stay with us was a positive experience, i will pass on your comments to the whole team and the chef. We look forward to your next return to Furzefield Manor.
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Review from P W (Daughter of Resident) published on 11 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother spent 6 weeks respite at Furze Field Manor after being hospitalised with a serious illness. From the start all the staff were so kind, helpful and professional. Nothing was too much trouble. Beautifully appointed and with the feel of a 5 star hotel Furze Field has such a lovely happy atmosphere
and I can't recommend it enough for the care it provides.
Reply from Jacquie Ferguson, General Manager at Furze Field ManorThank you for your lovely feedback, which means a great deal to the team here at Furze Field Manor. I will pass on your lovely words to the whole Team
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Review from M H (Nephew of Resident) published on 11 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt moved to Furze Field Manor after living in a care home in Haywards Heath for just over a year. Our experience there meant we were apprehensive about a new care home but our fears have been quick dispelled. Furze Field Manor is excellent. Everything about it is new and fresh. The standard of
care so far seems excellent and is in a different league to the previous home. Staff genuinely care. They take time to get to know their residents. They work hard to encourage residents to make friends. My relative isn't just left in a chair and ignored, which typified our previous experience.
The rooms and decor are immaculate. Really superb interior design. They are also kept spotless, and unlike our previous experience, clothes are respectfully and thoughtfully put away, so my relative can easily make her own clothes choices. The housekeeping standards are top class. Food: outstanding.
Activities are a work in progress but not too bad so far. Management responsive.
Overall very good.
Reply from Jacquie Ferguson, General Manager at Furze Field ManorThank you for your amazing review and for choosing Furze Field Manor to take care of your Aunt. It has been our absolute pleasure getting to know your Aunt, you and her family and friends through your visits to the home. It is so nice to hear how we've been able to make a difference and support you all in having to make that tough decision about the need to make a move into a care setting. Thank you from the entire team for choosing Furze Field Manor, I will pass on your kind words to all the team.
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Review from J G (Wife of Resident) published on 1 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
An emergency occurred on the 5th of January when, after a fall, I damaged my left hip which required surgery. My main concern at the time was for my husband knowing is degree of problems, fully aware of his vulnerability, and I feared for his safety. It was with the help of a group which we were member
she was able to act on my behalf in securing my husband a place in the home. Thankfully, he settled in well, and the experience has been a good one for him. Now, home safe and sound.
Reply from Jacquie Ferguson, General Manager at Furze Field ManorIt was our pleasure to look after your lovely husband while you were recovering from your surgery. He was great fun, he was involved with all the activities, and he became a good friend to the residents. The entire team miss him, and hopefully, one day, you will both visit us for lunch.
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Review from J T (Niece of Resident) published on 31 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been really impressed by the staff at Furze Field Manor. My elderly aunt has a strong personality and can be quite resistant to change. The staff have been so patient and encouraging, that she has regained her strength following a spell in hospital. Thank you for all your hard work and care.
Reply from Jacquie Ferguson, General Manager at Furze Field ManorThank you very much for your positive words, I will pass your feedback onto our team, we are delighted that your aunt has decided to make Furzefield Manor her permanent home
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Review from P F (Sister of Resident) published on 3 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Just so grateful to get my sister back. She is stimulated comfortable and happy. Thank you all so much.
Reply from Wendy Peacock, Front of House Manager at Furze Field ManorThank you for taking the time to leave a review; we're very appreciative of your feedback - thank you! We are delighted that your sister has chosen to make Furze Field Manor her home.
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Review from Peter H (Friend of Resident) published on 27 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely environment and quality staff and have been very accommodating towards the specific requirements including allowing home effects. Also visiting is easy as free parking. Would recommend it to others needing a care home.
Reply from Wendy Peacock, Front of House Manager at Furze Field ManorThank you for your lovely feedback which means a great deal to the team here at Furze Field Manor.
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Review from S D (Wife of Resident) published on 10 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
After 53 years of marriage, the need to place my husband in a care home had to be faced. From the moment I walked into Furze Field Manor I knew this was where I wanted him to be. The warm and welcoming way I was met was a clear indication of the care, dignity, respect, and support I was looking for.
The Management of the Home is excellent and they and all their wonderful team are like an extended family to not only my husband but to also to our family. Their care, time and understanding is never rushed. The choice of delicious and nutritious food is served in first class dining areas, with attention paid to residents dietary needs.


I cannot find appropriate words to rate the Home and the staff highly enough, but what I can say is if my beloved husband cannot be with me, this is where I am happy he is. Thank you to all at Furze Field.

Reply from Wendy Peacock, General Manager at Furze Field ManorThank you for your amazing review and for choosing Furze Field Manor to take care of your husband. It has been our absolute pleasure and we have loved getting to know you and your family through your visits to the home. It is heartwarming to hear how we've been able to make a difference and support you all in having to make that tough decision about the need to make a move into a care setting and making that transition as smooth as possible. Thank you from the entire team for choosing Furze Field Manor.
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Review from Kim B (Granddaughter of Resident) published on 8 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I looked at many care homes for my 97 year old grandmother and Furze Field Manor was by far the nicest. My grandmother was not looking forward to the move at all but has surprised us all by immediately settling in and reports that she loves it there. I think this is due to the wonderful facilities and
food but more importantly the staff. They take the time to update me on how she is doing and address any of my queries very quickly. They are very kind and engaged with the residents. It's good to see the same staff members regularly. The management team have been delightful to deal with and the whole process has been very easy. The Memory Clinic nurse couldn't say enough nice things about Furze Field Manor, not just the facilities but that she spotted staff spending time with and engaging with residents which is so helpful. I would highly recommend.
Reply from Wendy Peacock, General Manager at Furze Field ManorThank you so much for taking the time to provide this amazing feedback. It is our pleasure to take care of your grandmother, she has settled into her new home very quickly and is already taking part in and enjoying a wide range of activities and even been on a couple of resident outings in the short time she has been at Furze Field Manor. Spending time and engaging with our residents, outside of providing day to day care, is really important to us and one of our core values and so hearing this feedback from both you and a healthcare professional and visitor to the home is special. Thank you again for taking the time to provide this review.
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Review from D C (Resident) assisted by family/friend published on 7 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very comfortable and modern with excellent friendly staff.
Reply from Wendy Peacock, General Manager at Furze Field ManorWe were delighted that you chose Furze Field Manor for your respite stay and it has been so lovely to see you keeping in touch and coming back to join us for a coffee, lunch and even some activities and to catch up with the friends you made whilst staying with us. Thank you for taking the time to provide your review and we very much hope that you will return again very soon for another respite stay; you will always be very welcome.
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Review from Kevin G (Son of Resident) published on 3 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum moved to Furze Field after a very frustrating time at another (much older) care home. We are very happy with our decision.
The staff are all very engaged with the residents and their families: helpful, professional, and above all genuinely caring. The quality of the food is exceptional. All of
the support activities (housework, laundry, IT etc.) are carried out smoothly and effectively as part of the running of a friendly home. Communication from the managers and care staff of the home has been diligent, timely, and proactive: I have not had to spend any time chasing things up.
I feel that my mother is safe and well looked after by people who care about her as a person.
Reply from Wendy Peacock, General Manager at Furze Field ManorThank you for your feedback which is much appreciated. It is lovely to hear that you are happy with all aspects of our service and that you feel your mum is safe and being cared for by people who care about her as a person. This very much aligns with our core values and ethos. Your positive feedback means a great deal, especially to the support teams who work tirelessly in the background but may not always be front of house. It is our pleasure to take care of your mum and thank you for choosing Furze Field Manor.
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Review from L D (Daughter of Resident) published on 28 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad initially stayed at Furze Field Manor for respite care. A sudden further change meant he required full time care and our immediate choice was Furze Field. I'm full of praise for the way the home is run and for the staff that work there. The home is clean and welcoming and the food is brilliant!
The staff are kind, friendly, caring, respectful and thoughtful and always professional. The last few months have been incredibly hard for us as a family and we have all been supported in varying ways by Furze Field. We could not have asked for more, as Furze Field is like home from home. Even my teenage sons look forward to a welcoming environment where they can spend time with their granddad. We have been able to enjoy time as a whole family, having a delicious lunch with my father. I can honestly say many of the staff who look after my dad have become friends who I trust and respect. Thank you to all at Furze Field for bringing some light and kindness to us at a very tough time.
Reply from Wendy Peacock, General Manager at Furze Field ManorThank you so much for this amazing feedback! It means a great deal to hear that we've been able to support you and your family during such a tough time - not just by caring for dad but welcoming the wider family to the home to join dad/granddad for meals and hopefully providing a listening ear and supporting you in other ways. To hear that we've made a difference means a lot. Thank you again for taking the time to share your feedback.
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Review from Vanessa S (Daughter of Resident) published on 20 November 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I booked my mum in for respite care for 10 days whilst I was away on holiday. She enjoyed the support and care of the kind staff, made friends with the other residents and meal times were a highlight. Mum left here to more happy and relaxed person. Thank you.
Reply from Wendy Peacock, General Manager at Furze Field ManorThank you for choosing Furze Field Manor for your mum's respite stay. It was our pleasure to take care of her whilst you were away. Your mum made some lovely friendships which we would love to see continue so you are both very welcome to come and visit any time or perhaps come and have lunch with us. It was especially nice to see mum have lots of her friends visit her during her stay and for them to join her for meals. We hope to see you both again very soon!
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Review from Janice S (Wife of Resident) published on 25 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has just returned from a 2 week respite stay at Furze Field Manor. His illness means that his condition is erratic and he sometimes has significant mobility problems and, increasingly, confusion. He needs medication every 3 to 4 hours day and night.
But the staff at this home managed to
cope with this and support him with great kindness, good will and patience.
The whole team in every department is doing a great job. Being a brand new purpose-built home, it has excellent facilities and the interiors are calm, spacious, comfortable and beautifully designed.
Special mention to the chef and his team. The menu was interesting, healthy, varied and beautifully served.
I think we are lucky to have Furze Field Manor close by.
Thank you to everyone.
Reply from Wendy Peacock, General Manager at Furze Field ManorThank you so much for taking the time to provide feedback on your husband's recent respite stay. It was our pleasure to take care of him and, hearing your feedback means a great deal to the entire team at Furze Field Manor. We are indeed very fortunate to have a purpose-built home that enables us to offer safe and comfortable surroundings for residents who choose to come to Furze Field Manor. We are delighted that your husband enjoyed his stay and we very much hope to see you both again very soon. Thanks again from all the team.
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Review from Michael J (Husband of Resident) published on 16 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very pleased with the care given to my wife during her two-week respite. Staff are very friendly and helpful. The home is kept very well and clean. Food and restaurant are very good. Good menu. Amazing staff. Hope to be back soon.
Reply from Wendy Peacock, General Manager at Furze Field ManorIt was our pleasure to take care of your wife during her stay at Furze Field Manor and it is lovely to see such positive feedback about the home, the dining experience and our amazing team. Thank you for taking the time to provide your feedback. We very much hope that you will consider Furze Field Manor the next time a need arises. Please do call by any time or perhaps come back and have lunch with us. You would be very welcome and we'd love to see you both again soon.
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Current Review Score: 9.8 (9.821)

Overview of Review Score

The Review Score of 9.8 (9.821) out of 10 for Furze Field Manor is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 48 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 48 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.821 for Furze Field Manor is calculated as follows: ( (472 Excellents x 5) + (83 Goods x 4) + (6 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 563 Ratings = 4.821
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Furze Field Manor is based on 48 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 48 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (3)

Jacquie

Jacquie Ferguson

Job Title: General Manager Joined: 2025

With over 30 years of experience in the care sector as a Registered Nurse, Jacquie has dedicated her career to elderly care and care homes. Having worked as both a Registered Nurse and Home Manager, she has also taken on senior leadership roles as an Operations Area Manager and Regional Manager for two large healthcare companies. However, her passion for hands-on care led her back to the role of Home Manager, where she thrives on daily interactions with residents and their families.


Jacquie remains a Registered Nurse to this day, believing it is essential to keep her clinical skills active. Her primary responsibilities include ensuring the highest standards of care for residents, overseeing the smooth running of the home, and guiding her team to deliver exceptional, person-centred care that promotes independence, privacy, and dignity.


What Jacquie loves most about her role is the personal connections she builds—whether it’s with residents, their families, or her care team. Outside of work, she enjoys spending time with her family and three lively Jack Russells and escaping to Spain, where she can relax with a good book.

Sara

Sara Heath

Job Title: Care Manager Joined: 2024

Sara has worked in care for over 10 years.


She began her journey as a Senior Care Assistant, where she developed a deep passion for dementia care, leading to her completing her NVQ Level 3 and progress to the role of Team Lead.


Her passion remains centered on ensuring that those living with dementia, or in a care home setting, experience a quality of life filled with care, empathy, and compassion. She believes this is her role and purpose. Now, as the Care Manager, she continues to lead with these values, striving to provide meaningful interaction and engagement for every resident, while also supporting their families as they navigate the care journey.

Yasmin

Yasmin Gibbs

Job Title: Head of Houskeeping Joined: 2024

Yasmin has owned and run several businesses, including catering, building, and design, before joining the care sector at Oyster. She enjoys being in a care environment and being part of a team that can make a difference in people’s lives. Yasmin’s experience with several family members in care settings led her to choose to work at Furze Field.


A perfectionist with a keen attention to detail, she is passionate about ensuring that our residents feel at home and comfortable in a spotless environment.


In her personal life, Yasmin enjoys family time and cooking for loved ones. An animal lover, she cares for her menagerie, which includes several neighborhood cats and a goose named Dolly!

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