Gillingham Grange

Furnham Road, Chard TA20 1BE
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9.8 16 Reviews
  • Gillingham Grange, Chard
Gillingham Grange, near to Chard, combines the tranquillity of the Somerset countryside with modern, personalised care in a beautifully designed setting.
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Care Provided by Gillingham Grange

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1550 – £1850
  • Self-Funded Residential Dementia Care: £1550 – £1850
  • RESPITE Self-Funded Residential Care: £1550 – £1850
  • RESPITE Self-Funded Residential Dementia Care: £1550 – £1850

At Crystal Care Collection, Everything is Included – One Simple Fee


Choosing a care home is a big decision, and we believe it should be as stress-free as possible. That’s why at Crystal Care, we offer one inclusive fee.


Here’s what’s included: Hairdressers, Daily Newspapers, Chiropodist, Telephone in rooms including calls, Taxis, basic toiletries.


Tailored Care – Personalised support that adapts to changing needs, ensuring comfort and security at all times.


A Place to Call Home – Spacious, beautifully designed en-suite rooms for privacy and relaxation.


Delicious, Chef-Prepared Meals – Nutritious and varied menus, catering to all dietary needs and personal preferences.


Vibrant Lifestyle & Activities – A packed calendar of events and entertainment, led by our dedicated lifestyle team.


Well-being Services – Regular visits from professional hairdressers and chiropodists to keep residents feeling their best.


Our all-inclusive approach gives peace of mind to residents and their families, allowing them to focus on what truly matters - quality time together

The price(s) shown are provided by the care home. Contact Gillingham Grange for full pricing details and T&Cs.

Contact Gillingham Grange to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Gillingham Grange to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Amanda Whyte (General Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2025
  • Number of floors: 2

Room Information

  • Single Rooms (66)
  • Single Rooms with Ensuite Wet Room (66)

Gillingham Grange Reviews (16)

9.8

Gillingham Grange has a Review Score of 9.8 (9.772) out of 10, based on 16 reviews in the last 2 years.
Over all time Gillingham Grange has 16 reviews.

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Total of 16, showing 1-16
Review from Hazel C (Friend of Resident) published on 12 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very welcoming staff, very clean.
Reply from Amanda Whyte, General Manager at Gillingham GrangeThank you so much for your lovely review. I will pass on your kind words to our lovely team
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Review from R C (Niece of Resident) published on 5 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the day my Aunt was assessed by staff from Gillingham Grange I felt confident about the high standard of communication, care & kindness. She has been a resident there for the past month, she is very settled & the family are reassured that she is receiving the best & most appropriate care. The staff
are also very supportive of family visiting, offering information, meals & snacks during visits. The building is spacious & light with easy access to the outside spaces. My Aunt's room has plenty of storage space & feels homely & individual. The most important thing is the kindness & efficiency of the staff members.
Reply from Amanda Whyte, General Manager at Gillingham GrangeThank you so much for taking the time to leave such a lovely review. I will ensure your kind words are passed onto the team.
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Review from Steve S (Son of Resident) published on 2 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother went to Gillingham Grange for respite care after a fall and broken hip, but during treatment it became clear that she was much more unwell than we had realised, so her stay was extended.
Although this has all been very stressful, Gillingham Grange and its staff have been a real source of
support.
The building is new and feels more like a hotel than a care home. The rooms are thoughtfully designed-spacious enough to be comfortable while still feeling cosy. The shared areas, like the private rooms, are bright and welcoming. The games rooms and cinema room have been a real source of enjoyment for my mother and her great-grandchildren during visits.
The staff matter most-and they have been exceptional. It is not just a few individuals; the whole team is clearly committed to providing the highest standard of care and companionship. They are always a pleasure to deal with and have shown great kindness to my mother during this difficult time and I cannot thank them enough.
Reply from Amanda Whyte, General Manager at Gillingham GrangeWhat a lovely review Steven. Thank you. I will pass on your kind words to the team. Look forward to seeing you soon.
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Review from R P (Son of Resident) published on 22 May 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
Staff have been friendly and helped Mum settle in.
Food is rated highly by Mum and overall both she and I are impressed by the level of care.
As a new building, it has everything you would expect and is of a high standard.
One issue reported by Mum was a night-shift lady, who complained that she
had lots of residents to look after. This was when Mum had pushed her button as she couldn't reach her water when in bed, due to weakness in her arms. Mum ended up crying and upset that the lady might always behave like this.
There don't seem to many activities, however it was explained that this would ramp-up as more residents joined.
Reply from Amanda Whyte, General Manager at Gillingham GrangeThank you for taking the time to leave such thoughtful feedback about your mum's stay with us. We are very pleased to hear that both you and your mum were impressed with the overall level of care, the friendliness of our team, and the quality of the food and facilities within our home.
We are, however, very sorry to hear about your mum's experience with a member of our night team. This is not the standard of care, compassion, or reassurance we aim to provide to any resident. We appreciate you bringing this to our attention and would always encourage any concerns to be reported directly to management at the time so they can be addressed promptly and appropriately.
You will soon meet our new activity team members and will continue to see a lot more fun going on here at Gillingham Grange.

See you soon. Amanda
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Review from Jonathan T (Son of Resident) published on 7 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother is now resident here, having moved from their sister home in Yeovil following my fathers passing.. What can I say. It is superb, like a hotel. The quality of care is superb. Amanda the manager is excellent and fully committed to running a quality , fully supported home for your loved ones.
They have brilliant staff ,who interact with my mother excellently , as she is not always the easiest (( being an ex-midwife). She is very happy and settled, what more can I ask for? I have no negatives they have been brilliant with mum and helped her through a difficult time , she and my father were together for 70 years.
Reply from Amanda, General Manager at Gillingham GrangeThank you so much for your lovely review. We are so happy to hear how settled Mum is and your very positive experience of Gillingham Grange. I will ensure I pass your kind words onto the team and we look forward to seeing you again soon.
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Review from A C (Son of Resident) published on 5 May 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I think it is a very good home with very friendly and helpful staff. The manager and front of house lady are both very helpful. The home is well furnished and decorated. The food is also good with a good choice. I have had a meal there and really enjoyed it. I feel it is quite expensive but I suppose
you get what you pay for and you are getting a lot.
Reply from Amanda Whyte, General Manager at Gillingham GrangeThank you for taking the time to leave us a review.
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Review from S C (Daughter-in-law of Resident) published on 24 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This lovely home has been designed for the safety and comfort of the residents - outside pathways and carpets easy to walk and push frames on. Dining chairs chairs and sofas comfortable and easy to get out of. Seating in lots of places. The rooms have comfortable beds, plenty of storage and big practicle
washrooms. Everywhere is designed for easy cleaning. Very important there is more staff to each residents than normal ensuring the residents needs are met quicker and manageable and the staff are happy and not exhausted! Amanda the manager and Tracey front house manager are very helpful, kind and lead a team caring for their staff with enthusiasm and co-operation. All the staff are polite, kind, patient and provide care and enjoyment with daily tasks and activities. The food is a high standard, enjoyable, tasty and good choice. The gardens are attractive and well cared for and the patio seating great for the summer as residents can easily approach from the doors is their rooms and bring pleasure looking at through their windows. Residents can have a phone is their rooms, hairdresser, chiropodist, newspapers all in the price.
Reply from Amanda Whyte, General Manager at Gillingham GrangeWhat lovely lovely words, thank you so much for taking the time to write a review and I will ensure the team are aware. See you soon and thank you again.
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Review from Daisy S (Friend of Resident) published on 14 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would highly recommend Gillingham Grange. It is clean, fresh, and the facilities are amazing. The staff are the shining star; however, they are warm and caring, always happy to sit and chat through updates and always smiling. The interaction between staff and residents is truly special to witness.
The food is incredible also, and the rooms are spacious and fresh. Thank you to all of you for making this transition so smooth and, above all, caring and respectful.
Daisy
Reply from Amanda Whyte, General Manager at Gillingham GrangeThank you so much for your lovely review and recommendation. I will pass on your kind words to the team. See you soon. Amanda
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Review from P R (Next of Kin) published on 6 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very impressed with the home. Friendly staff, very clean and new and many things other homes charge extra for like hairdressing are included.
They were also very quick and helpful with the admission and transfer.
Reply from Amanda Whyte, General Manager at Gillingham GrangeThank you so much for your review. It really is great to hear of your feedback. I will ensure your kind words are shared with the team and I look forward to seeing you again soon.
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Review from W M (Son-in-law of Resident) published on 5 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was so impressed when I first visited my mother-in-law, from decor and rooms, to the wonderful management and all staff. Very welcoming and friendly, always asked if I wanted drink/cake or bisuit, food looks amazing. The residents are always supplied with snacks + drinks. The cinema room is excellent,
activities to choose form, outings for residents 'weather permitting'. Doctors visits each week, hair salon, family rooms for visitors to dine with their loved ones. I highly recommend Gillingham Grange to anyone.
Reply from Amanda Whyte, General Manager at Gillingham GrangeIt is so lovely to read your lovely review of Gillingham Grange, thank you for taking the time to leave a review. I will ensure your kind words are shared with the team and we look forward to seeing you again soon.
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Review from L M (Daughter of Resident) published on 5 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum moved into Gillingham Grange the first day it was opened 30/10.25. It is a very luxurious home, the care team are wonderful, so caring toward residents. Very polite and helpful, all staff + management are friendly always welcome you, providing beverages biscuits + cake, nothing is too much trouble.
I am so glad that this care home was built, not far for me to travel. My mum is so happy there, its the best thing, for me to know my mum is happy safe and well looked after. I would recommend this care home without a doubt.
Reply from Amanda Whyte, General Manager at Gillingham GrangeThank you so very much for your lovely words. I will ensure this is feedback to our wonderful team and we look forward to seeing you soon.
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Review from S J (Daughter of Resident) published on 26 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother initially moved in for 2 weeks' respite care. After 3 days she loved Gillingham Grange Care Home and staff so much she decided to make it her permanent home. As the single carer for my mother I would never be able to give my mother this level of care and support. Thanks to the wonderful staff
I can now go back to being her daughter and enjoy our time together chatting and going out rather than doing all the jobs a carer does.
Reply from Amanda Whyte, General Manager at Gillingham GrangeThank you so very much Sarah. We are really happy to hear how well your mum has settled here at Gillingham Grange. I will pass on your lovely words to the team. See you soon. Amanda
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Review from M R (Grandson of Resident) published on 26 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent facilities, comfy warm environment, modern features, lovely staff, excellently managed, welcoming environment, first class cleaning standards. Excellent food.
My grandmother recently moved into Gillingham Grange and has thrived since doing so. Her care is second to none and is completely
catered to her needs. All the staff are very friendly, approachable, always smiling and nothing is ever too much trouble. We as a family are very happy knowing she is in a safe and warm environment and can live her life to the full. Thank you to all the staff at Gillingham Grange.
Reply from Amanda Whyte, General Manager at Gillingham GrangeThank you for your lovely words and for taking the time to leave a review. I am so happy to hear of your feedback and will of course pass it on to all team members. Look forward to seeing you again soon. Amanda
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Review from Sharon I (Daughter of Resident) published on 19 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the very minute my Dad stepped into Gillingham Grange in Chard to view the new care home, he was instantly taken under their wings.
It was immediately obvious to Amanda, that my Dad urgently needed care and somewhere safe, warm and attentive that could meet his needs, in fact, she knew it was
not safe for him to go back to his home to collect some belongings.
Amanda and her team have gone above and beyond to assist my Dad in his journey back to health. Every detail with regards his care and medical needs is safely in their hands; well managed and communicated with all professional bodies.
Living so far away, I can take great comfort knowing that Dad is in the most thoughtfully thought out care home; spatial yet homely with rooms that are modern and functional which is complimented with the most amazing, professional, compassionate, attentive carers who provide warmth, dignity and encouragement every day.
Other members of staff also contribute hugely to this wholesome environment.
Reply from Amanda Whyte, General Manager at Gillingham GrangeThank you so much for your lovely review Sharon. I will pass on your kind words to the team. It really is our pleasure to see the improvement with your dad since coming to Gillingham Grange. Looking forward to you visiting soon. Amanda
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Review from Tony P (Respite Resident) published on 16 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I spent Christmas week at Gillingham Grange having asked for respite care, respite from caring and cooking for myself. The reception I received from the staff, whether management or care, without exception, was out of this world (divine?) their kindness, solitude, smiles made me feel so welcome. It
was a real treat from living alone with pulmary fibrosis.
Reply from Amanda Whyte, General Manager at Gillingham GrangeThank you for your review Tony. We really enjoyed having you stay with us over the festive period- especially your Christmas Hat. We hope to see you again soon, remember you are welcome to pop in at anytime for cake/lunch. I will pass on your lovely feedback to the team also. Hope to see you soon. Amanda
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Review from Steven R (Son of Resident) published on 16 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the first time we walked through the door, we got that feeling and knew it was the right place for my mum. The no team are not just carers: they are friends who truly listen and want to improve the resident's lifes. Simply stunning place which has swept away the old concept of what a care home
was like 20 years ago. - somewhere you had to go rather want to go it. The level of care is exceptional and genuine, and good wonderful.
Reply from Amanda Whyte, General Manager at Gillingham GrangeThank you for your review Steven. It is a real pleasure to have your mum live with us here at Gillingham Grange. I will pass on your lovely words to the team. See you again soon. Amanda
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Current Review Score: 9.8 (9.772)

Overview of Review Score

The Review Score of 9.8 (9.772) out of 10 for Gillingham Grange is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 16 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.872 for Gillingham Grange is calculated as follows: ( (166 Excellents x 5) + (19 Goods x 4) + (1 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 187 Ratings = 4.872
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.9 Points relating to the number of positive Reviews for Gillingham Grange is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.9
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 16 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (4)

Amanda

Amanda Whyte

Job Title: General Manager Joined: 2025

Amanda has worked in the Health and Social Care sector since the age of 17, starting as a Health Care Assistant and progressing through different roles. She studied Health and Social Care at college before moving to Plymouth, where she completed a BSc in Management in Health and Social Care (Level 6). She graduated while nine months pregnant with her now 11-year-old son, Harry. At the age of 26, Amanda became a Registered Manager and has since successfully managed three care homes.


She lives and breathes being a Registered Manager and could never imagine doing anything else. Amanda has an unwavering love and respect for all of the residents she supports, alongside a strong commitment to ensuring colleagues are empowered to provide the highest standards of care while also enjoying every moment of their work.


In her spare time, Amanda enjoys being with Harry—her favourite moments are attending his many sports matches and cheering him on from the sidelines. Together, they also love to sing and dance at every opportunity. She has a passion for travelling and has recently found a real love for solo adventures.


Amanda has a lovable, bouncy cockapoo named Barney and a cheeky cat named Jack, both of whom bring her great joy.


“Find a job you love and you’ll never work a day in your life.” Seventeen years in care, and this has never changed for Amanda.

Gemma

Gemma Jones

Job Title: Customer Relationship Manager Joined: 2026

Gemma brings a wealth of experience from working in care settings, where she has worked as both an Activities Lead and Care Assistant. Alongside her care experience, she has strong administrative skills that make her perfectly suited to supporting families every step of the way.


She loves meeting new people and will be your first point of contact for enquiries and home tours. She’s here to make your experience as welcoming and informative as possible.


Outside of work, Gemma enjoys long walks with her dogs, exploring in her camper van, and is a big Formula 1 fan!

Tracey

Tracey Gold

Job Title: Home Administrator

With over 20 years of experience as an administrator, including seven years in the care sector, Tracey brings a wealth of knowledge, organisation, and compassion to her role.


Throughout her career, she has developed a genuine passion for supporting others and building meaningful connections—something that makes her feel truly at home working in care.


Tracey is married and a proud grandparent to four wonderful grandsons who bring endless joy to her life. She loves meeting new people, hearing their stories, and being part of a team that makes a positive difference every day.

Joe

Joe Warren

Job Title: Care Manager Joined: 2026

Joe has over 12 years of experience in Health and Social Care. Throughout his career, Joe has supported individuals in a variety of settings, including General Nursing, Dementia Care, Community Care, and services for people with Autism and Learning Disabilities.


Joe is currently working towards his Level 5 qualification in Leadership and Management. Joe is highly motivated, well organised, and able to work effectively under pressure. He is approachable and values teamwork, believing that sharing experience and ideas helps create a positive and supportive environment for both staff and residents.


Outside of work, Joe is a proud father to his 18-month-old son, who keeps him and his partner busy. In his spare time, he enjoys attending live music events and festivals, watching football, and going fishing.

Frequently Asked Questions about Gillingham Grange

What types of Care is Gillingham Grange registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Gillingham Grange have?

There are 66 Single Rooms.

What are the Facilities & Services at Gillingham Grange?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Gillingham Grange to the centre of Chard?

0.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Gillingham Grange to verify any information. View our terms and conditions. Gillingham Grange has an Enhanced Service - more info.