At Crystal Care Collection, Everything is Included – One Simple Fee
Choosing a care home is a big decision, and we believe it should be as stress-free as possible. That’s why at Crystal Care, we offer one inclusive fee.
Here’s what’s included:
Tailored Care – Personalised support that adapts to changing needs, ensuring comfort and security at all times.
A Place to Call Home – Spacious, beautifully designed en-suite rooms for privacy and relaxation.
Delicious, Chef-Prepared Meals – Nutritious and varied menus, catering to all dietary needs and personal preferences.
Vibrant Lifestyle & Activities – A packed calendar of events and entertainment, led by our dedicated lifestyle team.
Well-being Services – Regular visits from professional hairdressers and chiropodists to keep residents feeling their best.
Our all-inclusive approach gives peace of mind to residents and their families, allowing them to focus on what truly matters - quality time together
Contact Merceode Lodge to confirm what's included and get a personalised quote:
Contact Merceode Lodge to confirm what's included and get a personalised quote:
No visiting restrictions and bookings are not required.
Parking on site and 4 electric charging points.
Merceode Lodge has a Review Score of 8.2 (8.234) out of 10, based on 2 reviews in the last 2 years.
Over all time Merceode Lodge has 2 reviews.
5.0 out of 5
5.0 out of 5
The Review Score of 8.2 (8.234) out of 10 for Merceode Lodge is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
Please contact us for latest vacancies.
Helen is a committed and highly experienced professional with extensive experience as a Regional Manager, Operations Manager, and CQC Registered Manager across the adult social care, healthcare, and medical sectors.
Throughout her career, Helen has successfully created and led high-performing teams, consistently aligning operational delivery with company vision, values, and marketing strategies. She has a strong track record of implementing effective policies, processes, and procedures that deliver a ‘gold standard’ of customer service, while continuously improving resident pathways and overall experiences.
Helen is particularly passionate about wellbeing and has introduced wellbeing-focused initiatives across several care homes, benefiting both residents and teams. Outside of work, Helen leads a busy family life with her eight-year-old son and her much-loved (and mischievous) Dachshund, Dexter.
Conor is the Care Manager at Merceode Lodge Care Home and is proud to be leading the home from its very beginning. He is committed to creating a welcoming environment where residents receive the highest standard of care and feel truly valued, supported, and at home.
Working closely with his dedicated team, Conor promotes a culture built on dignity, respect, and compassion, ensuring residents enjoy meaningful connections and a strong sense of community. He is passionate about shaping a care home known for quality, kindness, and excellence.
Outside of work, Conor enjoys spending time with his wife and their two German Shepherds, as well as appreciating life’s simpler pleasures through long walks and time spent in scenic surroundings.
Jackie has worked in the care sector for over 27 years, dedicating her career to supporting older people and making a meaningful difference to their everyday lives. She began her journey in care as a carer, gaining valuable hands-on experience that has shaped her compassionate and resident-focused approach.
Throughout her career, Jackie has achieved a range of qualifications, including a Level 5 qualification in Management and Leadership. She is a strong advocate of person-centred care and is committed to ensuring residents enjoy a high quality of life within a warm, welcoming environment.
Jackie is delighted to be joining the Crystal Care Collection family and is very much looking forward to welcoming new residents and their loved ones to Merceode Lodge. Outside of work, she enjoys spending time with her family and taking relaxing walks along the beach.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Merceode Lodge to verify any information. View our terms and conditions. Merceode Lodge has an Enhanced Service - more info.
