Submit a Review for Halecroft Grange
295 Hale Road, Hale Barns, Altrincham, WA15 8SN
View full details of Halecroft GrangeLatest Reviews for Halecroft Grange
19 January 2026
Two words care and caring they mean very different things. The Halecroft team deliver both in abundance. We are so grateful for not just the level of care you offer but how caring you are in its delivery. Your practise is outstanding. My mother is so grateful
For everything you're doing for her
husband my father at this time. You administer everything with compassion and good grace, giving my father the dignity he deserves at this stage of his life. We the children are also very grateful at how caring and supportive you are to my mother Gabrielle everytime she visits. Both mum and John are firefly independent living unaided until this year as John turned 90 and my mother 88. We hold you in admiration and know if there is a time when my mother needs such care only Halecroft will be good enough! Thank you for being you at our time of need.
29 October 2025
My wife spent 6 weeks in restbite care and the attention to care and well being could not have been better .the staff were wonderful
Did not know what to expect for my wife's needs but it turned out better than i could have asked for
07 October 2025
Halecroft Grange proved to be an excellent choice for a two month respite period for my mother. The manager, Shahvez, went out of his way to accommodate her wishes regarding a suitable room and the staff are delightful, discreet and attentive . Meals are plentiful with the option to have a tea time
sandwich in the room when preferred . Cleanliness is excellent and a very calm and friendly atmosphere prevails.
22 September 2025
We had a wholly positive experience which due our contact with Shahvez was both informative and reassuring. He was an excellent representative of Hale Croft and we were incredibly impressed with the facility which is first class. Shahvez struck exactly the right balance at a difficult time so five
stars to him.
17 July 2025
The staff from the initial contact with a particular staff member, the look around meeting with two staff members, through to everyday contact after move in have been excellent. They are friendly, remember everyone's name (even visitors) and are keen to help. The client has her dog in Halecroft with
her and they are amazing with her too. Can't recommend enough.
16 July 2025
This home is amazing staff are truly incredible caring and understanding. A particular staff member is so welcoming warm and professional. The assistant manager is kind helpful and always friendly. Every member of staff I have spoken to are so friendly and professional I could only give this home
100 out of 100 amazing place amazing staff
26 March 2025
Thank you. Moving mum to Halecroft has been a revelation. An amazing environment with the most kind and attentive staff. As a concerned family looking for a safe and happy environment for a parent who had been through a pretty miserable 13 months we could not be happier. Mum is in the best possible
environment to support her in old age. From the spotless rooms and common areas through to the gardens, library and the car park Halecroft is a new home that any family would be proud of. We are greeted by name on every occasion. Mum loves the company of others, the trips out and the food in the bistro.
A special thanks to the customer relations manager for his exceptional customer service and care. The floor manager was brilliant in getting mum settled and managing a difficult transition into her new environment and making sure all the necessary support was in place. All the carers on the first floor have been exceptional. Everyone on the front desk greets you with a smile and genuine hello. A superb well lead team.
21 March 2025
Mum has been a resident at Halecroft Grange since August 2023 initially to be with dad who was discharged from hospital into care with mobility and mental capacity issues but sadly passed away in early 2024. Initially mum considered her stay to be temporary, just to be with dad at his end. However,
through the devotion, professionalism, kindness and caring nature of the wonderful staff and management I am delighted to say that mum has come to fully embrace all that Halecroft Grange has to offer, has made many friends amongst the residents and is now proud to call it "her home".
If there is anything I wish to discuss I very much appreciate the open door policy, willingness to listen and determination to promptly resolve any issue. Nothing is too much trouble.
My overall experience with the home remains outstanding and I have no concerns for the safety, wellbeing and security of mum. At first sight the home may appear expensive but in my my view it represents very good value indeed.
12 February 2025
From the outset the quality and professionalism of each and every member of the staff is exemplary. Each individual knows their role and responsibilities which they undertake at the highest level, and the focus at Halecroft for everyone are their clients and their families. From the moment you step
inside you know it is a very special place. It is immaculately clean, the residents are all happy and settled and really embrace all that is on offer to them. The wraparound care and support is just as it should be and exactly what you want for your loved one. The food is carefully planned and is plentiful and nutritious to ensure the health and wellbeing of the community. We know mum is happy and safe and all her individual needs are met, which in turn gives us total peace of mind. An amazing team doing an amazing job! Thank you!
11 February 2025
My mum wanted to try respite in a care home, and after looking at a couple of homes, Halecroft stood out. The staff were very welcoming and assisted in making my mum comfortable which was very helpful as my mum was quite anxious about the experience. There was truly individualistic care offered by
all the staff. The food had not been particularly appetising initially, however, this had already been recognised, and a new chef started whilst she was there. The food quality was excellent following this.
There were staff available when needed, and the home was warm, clean and comfortable. There were a variety of activities on offer, but my mum also liked that she could pick and choose activities of her choosing and have the flexibility of food in her room if she wasn't feeling well. I was very impressed with the communication from the staff, particularly the new customer relations manager in helping me navigate the introduction to care and also in managing my mum's anxieties.
24 January 2025
Christmas at Halecroft Grange was fantastic, everyone made such an effort to give the residents the best time. From the huge tree in reception to the decorations, the daily activities and the vast amounts of food. To name but a few, mum attended quizzes, parties, choirs, had singing around the piano
and went to the market stalls set up in reception.
It's so lovely to see mum living her best life and surrounded by lovely people, she has a better social life than me! I wouldn't want it any other way. Thanks to all.
30 September 2024
My father has just passed away a few days ago at Halecroft after a short illness. The care of the staff and respect have been second to none. The dignity and respect, they gave him, and us as a family, has been amazing. Kindness beyond words to him and us.
During his time at Halecroft, a total of
11 months, he was so happy and settled there. he thoroughly enjoyed all the activities, and the food too.
A very big thank you to all the staff.
25 July 2024
The care is excellent. However, I am not impressed with the car park. One day my car was damaged and whoever did it just drove away without saying anything. I noticed signs up saying CCTV in operation only to find that there were no cameras so I couldn't find out who had hit me. I think it's
misleading to say there are cameras when there are not.
Other car park issues are people taking two spaces parking their cars. Not sure how this can be solved apart from putting a sign on the cars telling them.
22 July 2024
Halecroft is an excellent care home.
My mother is very happy, she has new friends and the staff and management are wonderful.
Any concerns are welcomed and resolved.
My mother joined in all the activities and had her wish recently a visit to the seaside organised by the activities staff.
Halecroft has beautiful gardens and the home is spotless.
I cannot recommend Halecroft highly enough, it is a happy home and deserves their latest award, it is 'Outstanding'.
24 May 2024
My Mum started with dementia and could no longer live at home. With utmost care, we chose Halecroft Grange to be her home.
For a year she lived in the general community but last year she moved to Reminiscence where her needs could be better met.
Her dementia has progressed rapidly and she is no
longer able to join in activities or feed herself. The care team have ensured she is well looked after and patiently sits by her to feed her at every meal.
She is always dressed in clean clothes and is bathed very regularly. Staff stop to talk with her even though she is not always able to answer coherently. If she is very tired she is put back to bed and allowed to rest til she feels more alert.
She has had several falls due to her condition and these have been dealt with professionally.
An important feature for me, the home is spotlessly clean and there is never a smell. The staff have become my extended family, it's a loving place.
23 May 2024
Halecroft Grange has a wonderful atmosphere and the residents always seem fully occupied and engaged in the main areas. I always visit unannounced and have always found the staff welcoming and kind, My mother is very happy with the home and all the residents I have spoken to also seem content with
the levels of service they receive. My only slight concern is the food variety and quality could be improved a little. Other than that I am very happy with the home.
22 May 2024
This care home is truly amazing, the staff and carers go above and beyond with everything - Dad is so well looked after at Halecroft, there is such a variety of activities to keep them occupied and engaged. It is very clean and the food is lovely - he is very very happy here.
19 February 2024
My friend has been at Halecroft Grange for just over 12 months, where his care has been exemplary. It is so good that I thought of checking myself in for a month.
The staff could not be more attentive to my friends' needs.
The management have things really well organised, such that at set times,
without fail, in my experience, a carer will appear with his medication.
I have eaten with my friend on three occasions and always clear my plate. I cannot fault the food.
I am not looking forward to spending time in a care home, but should I need to, this is where I would want to stay.
30 January 2024
When visiting Halecroft Grange I have always found all the staff extremely helpful and friendly with a very warm and welcoming manner. The atmosphere is always homely and looks spotlessly clean. Always a pleasure to visit Halecroft Grange!
30 January 2024
Having enjoyed a respite stay at Halecroft in the Autumn of 2023, my mother-in-law was very pleased that there was space for her to move in on a permanent basis this January. She has been greeted like an old friend by residents and staff alike and was delighted to find her new room was on the same
floor so she recognised the team looking after her. Our family are delighted with the support and care that the team at Halecroft offers. She has been able to bring furniture, ornaments and pictures from home and her room has a delightful aspect and she is settling in well with these familiar things around her. She is already making use of the on-site hair salon and takes part in many of the activities and visits on offer. We are able to relax knowing she is very comfortable, safe and well cared for and most importantly happy in her new home!
Latest Reviews for Halecroft Grange
19 January 2026
Two words care and caring they mean very different things. The Halecroft team deliver both in abundance. We are so grateful for not just the level of care you offer but how caring you are in its delivery. Your practise is outstanding. My mother is so grateful
For everything you're doing for her
husband my father at this time. You administer everything with compassion and good grace, giving my father the dignity he deserves at this stage of his life. We the children are also very grateful at how caring and supportive you are to my mother Gabrielle everytime she visits. Both mum and John are firefly independent living unaided until this year as John turned 90 and my mother 88. We hold you in admiration and know if there is a time when my mother needs such care only Halecroft will be good enough! Thank you for being you at our time of need.
29 October 2025
My wife spent 6 weeks in restbite care and the attention to care and well being could not have been better .the staff were wonderful
Did not know what to expect for my wife's needs but it turned out better than i could have asked for
07 October 2025
Halecroft Grange proved to be an excellent choice for a two month respite period for my mother. The manager, Shahvez, went out of his way to accommodate her wishes regarding a suitable room and the staff are delightful, discreet and attentive . Meals are plentiful with the option to have a tea time
sandwich in the room when preferred . Cleanliness is excellent and a very calm and friendly atmosphere prevails.
22 September 2025
We had a wholly positive experience which due our contact with Shahvez was both informative and reassuring. He was an excellent representative of Hale Croft and we were incredibly impressed with the facility which is first class. Shahvez struck exactly the right balance at a difficult time so five
stars to him.
17 July 2025
The staff from the initial contact with a particular staff member, the look around meeting with two staff members, through to everyday contact after move in have been excellent. They are friendly, remember everyone's name (even visitors) and are keen to help. The client has her dog in Halecroft with
her and they are amazing with her too. Can't recommend enough.
16 July 2025
This home is amazing staff are truly incredible caring and understanding. A particular staff member is so welcoming warm and professional. The assistant manager is kind helpful and always friendly. Every member of staff I have spoken to are so friendly and professional I could only give this home
100 out of 100 amazing place amazing staff
26 March 2025
Thank you. Moving mum to Halecroft has been a revelation. An amazing environment with the most kind and attentive staff. As a concerned family looking for a safe and happy environment for a parent who had been through a pretty miserable 13 months we could not be happier. Mum is in the best possible
environment to support her in old age. From the spotless rooms and common areas through to the gardens, library and the car park Halecroft is a new home that any family would be proud of. We are greeted by name on every occasion. Mum loves the company of others, the trips out and the food in the bistro.
A special thanks to the customer relations manager for his exceptional customer service and care. The floor manager was brilliant in getting mum settled and managing a difficult transition into her new environment and making sure all the necessary support was in place. All the carers on the first floor have been exceptional. Everyone on the front desk greets you with a smile and genuine hello. A superb well lead team.
21 March 2025
Mum has been a resident at Halecroft Grange since August 2023 initially to be with dad who was discharged from hospital into care with mobility and mental capacity issues but sadly passed away in early 2024. Initially mum considered her stay to be temporary, just to be with dad at his end. However,
through the devotion, professionalism, kindness and caring nature of the wonderful staff and management I am delighted to say that mum has come to fully embrace all that Halecroft Grange has to offer, has made many friends amongst the residents and is now proud to call it "her home".
If there is anything I wish to discuss I very much appreciate the open door policy, willingness to listen and determination to promptly resolve any issue. Nothing is too much trouble.
My overall experience with the home remains outstanding and I have no concerns for the safety, wellbeing and security of mum. At first sight the home may appear expensive but in my my view it represents very good value indeed.
12 February 2025
From the outset the quality and professionalism of each and every member of the staff is exemplary. Each individual knows their role and responsibilities which they undertake at the highest level, and the focus at Halecroft for everyone are their clients and their families. From the moment you step
inside you know it is a very special place. It is immaculately clean, the residents are all happy and settled and really embrace all that is on offer to them. The wraparound care and support is just as it should be and exactly what you want for your loved one. The food is carefully planned and is plentiful and nutritious to ensure the health and wellbeing of the community. We know mum is happy and safe and all her individual needs are met, which in turn gives us total peace of mind. An amazing team doing an amazing job! Thank you!
11 February 2025
My mum wanted to try respite in a care home, and after looking at a couple of homes, Halecroft stood out. The staff were very welcoming and assisted in making my mum comfortable which was very helpful as my mum was quite anxious about the experience. There was truly individualistic care offered by
all the staff. The food had not been particularly appetising initially, however, this had already been recognised, and a new chef started whilst she was there. The food quality was excellent following this.
There were staff available when needed, and the home was warm, clean and comfortable. There were a variety of activities on offer, but my mum also liked that she could pick and choose activities of her choosing and have the flexibility of food in her room if she wasn't feeling well. I was very impressed with the communication from the staff, particularly the new customer relations manager in helping me navigate the introduction to care and also in managing my mum's anxieties.
24 January 2025
Christmas at Halecroft Grange was fantastic, everyone made such an effort to give the residents the best time. From the huge tree in reception to the decorations, the daily activities and the vast amounts of food. To name but a few, mum attended quizzes, parties, choirs, had singing around the piano
and went to the market stalls set up in reception.
It's so lovely to see mum living her best life and surrounded by lovely people, she has a better social life than me! I wouldn't want it any other way. Thanks to all.
30 September 2024
My father has just passed away a few days ago at Halecroft after a short illness. The care of the staff and respect have been second to none. The dignity and respect, they gave him, and us as a family, has been amazing. Kindness beyond words to him and us.
During his time at Halecroft, a total of
11 months, he was so happy and settled there. he thoroughly enjoyed all the activities, and the food too.
A very big thank you to all the staff.
25 July 2024
The care is excellent. However, I am not impressed with the car park. One day my car was damaged and whoever did it just drove away without saying anything. I noticed signs up saying CCTV in operation only to find that there were no cameras so I couldn't find out who had hit me. I think it's
misleading to say there are cameras when there are not.
Other car park issues are people taking two spaces parking their cars. Not sure how this can be solved apart from putting a sign on the cars telling them.
22 July 2024
Halecroft is an excellent care home.
My mother is very happy, she has new friends and the staff and management are wonderful.
Any concerns are welcomed and resolved.
My mother joined in all the activities and had her wish recently a visit to the seaside organised by the activities staff.
Halecroft has beautiful gardens and the home is spotless.
I cannot recommend Halecroft highly enough, it is a happy home and deserves their latest award, it is 'Outstanding'.
24 May 2024
My Mum started with dementia and could no longer live at home. With utmost care, we chose Halecroft Grange to be her home.
For a year she lived in the general community but last year she moved to Reminiscence where her needs could be better met.
Her dementia has progressed rapidly and she is no
longer able to join in activities or feed herself. The care team have ensured she is well looked after and patiently sits by her to feed her at every meal.
She is always dressed in clean clothes and is bathed very regularly. Staff stop to talk with her even though she is not always able to answer coherently. If she is very tired she is put back to bed and allowed to rest til she feels more alert.
She has had several falls due to her condition and these have been dealt with professionally.
An important feature for me, the home is spotlessly clean and there is never a smell. The staff have become my extended family, it's a loving place.
23 May 2024
Halecroft Grange has a wonderful atmosphere and the residents always seem fully occupied and engaged in the main areas. I always visit unannounced and have always found the staff welcoming and kind, My mother is very happy with the home and all the residents I have spoken to also seem content with
the levels of service they receive. My only slight concern is the food variety and quality could be improved a little. Other than that I am very happy with the home.
22 May 2024
This care home is truly amazing, the staff and carers go above and beyond with everything - Dad is so well looked after at Halecroft, there is such a variety of activities to keep them occupied and engaged. It is very clean and the food is lovely - he is very very happy here.
19 February 2024
My friend has been at Halecroft Grange for just over 12 months, where his care has been exemplary. It is so good that I thought of checking myself in for a month.
The staff could not be more attentive to my friends' needs.
The management have things really well organised, such that at set times,
without fail, in my experience, a carer will appear with his medication.
I have eaten with my friend on three occasions and always clear my plate. I cannot fault the food.
I am not looking forward to spending time in a care home, but should I need to, this is where I would want to stay.
30 January 2024
When visiting Halecroft Grange I have always found all the staff extremely helpful and friendly with a very warm and welcoming manner. The atmosphere is always homely and looks spotlessly clean. Always a pleasure to visit Halecroft Grange!
30 January 2024
Having enjoyed a respite stay at Halecroft in the Autumn of 2023, my mother-in-law was very pleased that there was space for her to move in on a permanent basis this January. She has been greeted like an old friend by residents and staff alike and was delighted to find her new room was on the same
floor so she recognised the team looking after her. Our family are delighted with the support and care that the team at Halecroft offers. She has been able to bring furniture, ornaments and pictures from home and her room has a delightful aspect and she is settling in well with these familiar things around her. She is already making use of the on-site hair salon and takes part in many of the activities and visits on offer. We are able to relax knowing she is very comfortable, safe and well cared for and most importantly happy in her new home!