Sunrise of Hale Barns, Altrincham, Greater Manchester
Sunrise of Hale Barns, Altrincham, Greater Manchester
Sunrise of Hale Barns, Altrincham, Greater Manchester

When you’re living at Sunrise of Hale Barns, you’re just a stone’s throw from the community of Hale Village, with its wide range of cafes, shops, and beauty salons. You’re also just a short distance away from the desirable town of Altrincham, with superb rail links not only to Manchester city centre but also to the Midlands and South East. Other nearby locations served by the community include Altrincham, Bowdon, Dunham, Lymm, Sale, South Warrington, Cheshire and the Greater Manchester area. The community is easily accessed from the M56 and Manchester Airport, making visits by loved ones and family convenient, no matter what the distance. The village is also home to Ringway golf club and Cotterill Clough, a Site of Special Scientific Interest for its ancient and diverse woodland.

Group: Sunrise Senior Living

Person in charge: Maureen Ashworth (General Manager)

Local Authority / Social Services: Trafford Metropolitan Borough Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 95 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's

Admission Information: Ages 50+.

Single Rooms: 61

Shared Rooms: 17

Rooms with ensuite WC: 78

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Sunrise of Hale Barns: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9 Sunrise of Hale Barns has a Review Score of 9 (9.039)

The Review Score of 9 (maximum of 10) for Sunrise of Hale Barns is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 27 Reviews over all time. This Average Rating is also the rating value for Sunrise of Hale Barns in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 11 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.46 for Sunrise of Hale Barns is calculated as follows: ( (189 Excellents x 5) + (104 Goods x 4) + (24 Satisfactorys x 3) + (5 Poors x 2) + (2 Very Poors x 1) ) ÷ 324 Ratings = 4.46

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.579 Points relating to the number of positive Reviews for Sunrise of Hale Barns is based on 11 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 19 positive Reviews (95 registered maximum number of service users ÷ 5). 11 Reviews ÷ 19 Target = 0.579

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    16
  • Good
    9
  • Satisfactory
    2
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Sunrise of Hale Barns?

  • Extremely LIKELY
    18
  • Likely
    7
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    1
  • Extremely UNLIKELY
    1

Reviewer Connection to Sunrise of Hale Barns

  • Daughter of Resident/Service User
    13
  • Son of Resident/Service User
    6
  • Resident / Service User
    3
  • Daughter-in-law of Resident/Service User
    2
  • Friend of Resident/Service User
    1
  • more

My mother-in-law is blind and very frail, but still mentally alert for nearly 92. Being blind clearly inhibits her life hugely in that she can't watch tv (only listen) read, do puzzles or generally do stuff which sighted people can do.
She, therefore, needs a high degree of assistance and on balance, we have found everyone very helpful and caring. She is now being fed at mealtimes and this is essential to ensure she eats properly. One thing not so good is that she has her hair done then they put her under the shower so it's a waste of money! Please use a shower cap and combe her hair!

How likely would you be to recommend Sunrise of Hale Barns? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Satisfactory

Marketing, Digital Marketing Executive at Sunrise of Hale Barns responded to this review on 29 Nov 2017:

Thank you for taking the time to share your experience of Sunrise of Hale Barns.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Hale Barns Team

Always a very warm and welcoming environment. My mother seems happy and content here.

How likely would you be to recommend Sunrise of Hale Barns? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Marketing, Digital Marketing Executive at Sunrise of Hale Barns responded to this review on 23 Nov 2017:

Thank you for taking the time to share your experience of Sunrise of Hale Barns.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Hale Barns Team

Friendly staff, nice clean place. Lovely food and good trips for the residents.

How likely would you be to recommend Sunrise of Hale Barns? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Marketing, Digital Marketing Executive at Sunrise of Hale Barns responded to this review on 16 Nov 2017:

Thank you for taking the time to share your experience of Sunrise of Hale Barns.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Hale Barns Team.

A care home, not a nursing home, more residential care than nursing care.

How likely would you be to recommend Sunrise of Hale Barns? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Satisfactory

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Satisfactory

Marketing, Digital Marketing Executive at Sunrise of Hale Barns responded to this review on 12 Dec 2017:

Thank you for taking the time to share your experience of Sunrise of Hale Barns.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Hale Barns Team

My husband and I have been here 17 months. We are very comfortable and very well looked after. I have settled in and am contented. My husband finds it harder to adapt.
He hasn't joined in any activities, his mental condition makes if difficult. I hope he will settle soon, he has always been a private person. The staff have been wonderful and are a great support.

How likely would you be to recommend Sunrise of Hale Barns? Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

UK Marketing, Marketing Assistant at Sunrise of Hale Barns responded to this review on 13 Jun 2017:

Thank you for taking the time to share your experience of Sunrise of Hale Barns.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Hale Barns Team

Staff are excellent, very attentive. My mother feels very at home and uses and enjoys many of the facilities.

How likely would you be to recommend Sunrise of Hale Barns? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

UK Marketing, Marketing Assistant at Sunrise of Hale Barns responded to this review on 15 May 2017:

Thank you for taking the time to share your experience of Sunrise of Hale Barns.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Hale Barns Team.

The ability to pop in at any time of the day and always feel a warm welcome is very reassuring. I haven't seen my mother looking so well for a long time. All her needs are met and she feels safe and secure. Each and every member of staff is at hand to talk to and help. They are an incredible team.

How likely would you be to recommend Sunrise of Hale Barns? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Satisfactory

UK Marketing, Marketing Assistant at Sunrise of Hale Barns responded to this review on 09 May 2017:

Thank you for taking the time to share your experience of Sunrise of Hale Barns.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Hale Barns Team

The greeting by the reception girls is friendly and very helpful. All the members of staff are also very helpful.
The home looks very clean, the gardens are well tended.
One feels welcome at all times. After visiting many care homes, Sunrise would be my choice if I could afford it.

How likely would you be to recommend Sunrise of Hale Barns? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

UK Marketing, Marketing Assistant at Sunrise of Hale Barns responded to this review on 21 Apr 2017:

Thank you for taking the time to share your experience of Sunrise of Hale Barns.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Hale Barns Team.

My mother seems to have settled in well. It is good that she is often in the main rooms and not alone in her own room. She likes having the company and finds the staff very helpful. She enjoys the music provided and it is good that there is stimulus for those who suffer from dementia. There has been a good variety of food and staff always willing to provide cups of tea.

How likely would you be to recommend Sunrise of Hale Barns? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

UK Marketing, Marketing Assistant at Sunrise of Hale Barns responded to this review on 12 Apr 2017:

Thank you for taking the time to share your experience of Sunrise of Hale Barns.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Hale Barns Team

The experience is a very nice one. Staff are warm, friendly and helpful. Whenever we had any concerns, Sunrise of Hale Barns staff have always endeavoured to meet them or try to sort our queries out. We've been offered something to eat even when we are just visiting our Mum. We are very happy with the service being provided and this has encouraged us to feel re-assured that our loved one is well looked after.

How likely would you be to recommend Sunrise of Hale Barns? Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

UK Marketing, Marketing Assistant at Sunrise of Hale Barns responded to this review on 23 Jan 2017:

Thank you for taking the time to share your experience of Sunrise of Hale Barns.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Hale Barns Team

All staff were very friendly and caring. I was very pleased to be in Sunrise for recovering from my terrible back trouble. We keep in contact.

How likely would you be to recommend Sunrise of Hale Barns? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

UK Marketing, Marketing Assistant at Sunrise of Hale Barns responded to this review on 23 Jan 2017:

Thank you for taking the time to review Sunrise of Hale Barns.
Your feedback is important to us, as is the care and well-being of all of our residents. We were delighted to have you stay with us and looking forward to welcoming you back in the future if you ever feel that it is required.
The Sunrise of Hale Barns Team

Excellent care over all aspects of care, welfare and kindness. My mother has lived here for over three years and will be 105 in January 2017

How likely would you be to recommend Sunrise of Hale Barns? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

UK Marketing, Marketing Assistant at Sunrise of Hale Barns responded to this review on 13 Jan 2017:

Thank you for taking the time to share your experience of Sunrise of Hale Barns.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Hale Barns Team

Courteous, caring and friendly staff. Welcoming environment clean and well laid out. Rooms are well maintained with efficient laundry service. Excellent dining facilities and staff strive to provide food to tempt differing tastes. Good that young people from the neighbouring college are welcomed into the house.

How likely would you be to recommend Sunrise of Hale Barns? Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

UK Marketing, Marketing Assistant at Sunrise of Hale Barns responded to this review on 13 Dec 2016:

Thank you for taking the time to share your experience of Sunrise of Hale Barns.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Hale Barns Team

My dad is very happy here but he had a pre-conceived idea that care homes made you sit around the outside of a room looking at each other and waiting for God! It's just not like that here. He can still make decisions on what he does each day. Each time I visit, I see evidence of the outstanding staff, so caring and respectful of each resident. I enjoy my visits and best of all, I know Dad is safe and it's been a whole year with no hospital admissions.

How likely would you be to recommend Sunrise of Hale Barns? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

UK Marketing, Marketing Assistant at Sunrise of Hale Barns responded to this review on 02 Dec 2016:

Thank you for taking the time to share your experience of Sunrise of Hale Barns.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Hale Barns Team

My mother has been in Sunrise of Hale Barns for nearly a year and would recommend it to anyone. It is like a six-star hotel for the elderly and I would not want my mother in anywhere else.

How likely would you be to recommend Sunrise of Hale Barns? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

UK Marketing, Marketing Assistant at Sunrise of Hale Barns responded to this review on 02 Dec 2016:

Thank you for taking the time to share your experience of Sunrise of Hale Barns.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Hale Barns Team

I have been happy with the care given to my father and previously to my late mother. The costs are quite high, but it meant that Dad was able to have a room with a separate bedroom and plenty of space for the 3 piece suite and coffee table, and a little alcove which is ideal for his computer.

As Mum had dementia, she was on a separate, secure floor, but being in the same building made visiting easier for everyone.

How likely would you be to recommend Sunrise of Hale Barns? Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

UK Marketing, Marketing Assistant at Sunrise of Hale Barns responded to this review on 25 Nov 2016:

Thank you for taking the time to share your experience of Sunrise of Hale Barns.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Hale Barns Team

All employees from senior level to more junior made my mother welcomed and wanted within Sunrise. They were also considerate of her families needs and requests.
Observations thus far have shown the care home to be efficient and well run.
No concerns other than the length of time my mother can remain there due to high costs associated with her residency there.

How likely would you be to recommend Sunrise of Hale Barns? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Satisfactory

UK Marketing, Marketing Assistant at Sunrise of Hale Barns responded to this review on 28 Oct 2016:

Thank you for taking the time to share your experience of Sunrise of Hale Barns.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Hale Barns Team

The home is beautifully presented and welcoming. What sets is apart is the professionalism of its staff. They work to very high standards and give confidence that they will care for your loved one. Communication is excellent and it's always easy to talk to the person you need advice and/or information from. There are many activities on offer and guests are encouraged to participate.

How likely would you be to recommend Sunrise of Hale Barns? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Sunrise is a great place for older people who still have good mental capacity, and good communication skills, but for someone like my mother with dysphasia and comprehension problems, their staff are not trained up to an adequate level to meet their emotional and physical needs.

How likely would you be to recommend Sunrise of Hale Barns? Unlikely

Average Rating: 

 3.3 out of 5

Overall Standard: Satisfactory

Facilities: Good

Care / Support: Satisfactory

Cleanliness: Satisfactory

Treated with Dignity: Satisfactory

Food & Drink: Good

Staff: Satisfactory

Activities: Good

Management: Poor

Safety / Security: Good

Rooms: Good

Value for Money: Poor

UK Marketing, Marketing Manager at Sunrise of Hale Barns responded to this review on 12 Apr 2016:

Thank you for taking the time to review Sunrise of Hale Barns.
Your feedback is important to us, as is the care and well-being of all of our residents. We would like to understand your concerns further and would be grateful if you could email more information to us on information@sunriseseniorliving.com or please speak with our Community General Manager so that we can explore your concerns fully.
The Sunrise Team

Good dining facilities, but the care not what I would expect for that level of weekly charge. Mixed staff - some who you can see caring is in their genes, some who it is a chore. Don't get me wrong, like being in a hotel - but I'd say same level of care to cheaper care home.

How likely would you be to recommend Sunrise of Hale Barns? Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Satisfactory

Safety / Security: Good

Rooms: Excellent

Value for Money: Satisfactory

UK Marketing, Marketing Manager at Sunrise of Hale Barns responded to this review on 15 Feb 2016:

Thank you for taking the time to review Sunrise of Hale Barns.
Your feedback is important to us, as is the care and well-being of all of our residents. We would like to understand your concerns further and would be grateful if you could email more information to us on information@sunriseseniorliving.com or please speak with our Community General Manager so that we can explore your concerns fully.
The Sunrise Team

A first-class home in a very convenient location (walking distance to local shops and surgery) with an excellent range of accommodation and facilities. Staff are courteous and caring throughout. There are plenty of activities should a resident wish to get involved. Various levels of care and support are available dependent on an individual residents needs.

How likely would you be to recommend Sunrise of Hale Barns? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Care is good, Support is good, the staff are very good, patient and kind.

How likely would you be to recommend Sunrise of Hale Barns? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Satisfactory

Sunrise provides an extremely safe and comfortable environment with plenty of very professional and friendly staff. Whilst certain elements will need to be adjusted to suit an individuals needs the staff are always more than willing to seek to ensure that these needs are met eliminating any potential stress on the resident.

How likely would you be to recommend Sunrise of Hale Barns? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

A lovely caring environment, with the greatest asset being the staff. Nicely appointed rooms, which can be personalised, and very pleasant gardens. A full diary of activities every day and in which residents are actively encouraged to participate.
My father-in-law (aged 96) has been resident 7 months and is very happy.

How likely would you be to recommend Sunrise of Hale Barns? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

We were struggling to care for my Dad in his home environment and I was constantly worried about him. He was adamant that he did not want to lose his personal freedom which is difficult to achieve when your relative has dementia but I understood what he meant. When we visited Sunrise with my brother, his wife and my husband we were all impressed with the friendliness of everyone and the atmosphere was more like a hotel. Dad made the decision himself to try it, we didn't need to persuade him. Within three days of moving in Dad looked like a different person, bright and chatty with a smile on his face.
My Dad moved to Reminiscence at Sunrise the week before Christmas. His room is spacious and more like a studio apartment. I saw photos of him at Christmas lunch wearing his party hat, smiling and having a great time. All the family couldn’t believe what a different person he was in the space of one week!! He told my brother "It's not bad in here".
We have noticed the culture at Sunrise that this is "home" and there are caring staff who are compassionate and focused on ensuring that life is as good as it can be for people with dementia. Reminiscence may have a locked door but it is such a spacious place with lovely furnishings arranged like they would be at home and wide corridors so it doesn’t feel as though movement is restricted. It’s the little things that matter towards your relatives dignity, like the carers wiping his face when there is food on it, the caring touches on his shoulder and telling me he has had the giggles. I’m really happy with his care and the improvement I have seen in him and how happy he seems in himself. I can stop worrying.

How likely would you be to recommend Sunrise of Hale Barns? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother is very happy here. The staff seem very caring.

How likely would you be to recommend Sunrise of Hale Barns? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Satisfactory

Nice building and surroundings, shame I cannot say anything positive about the care.
My mother in law is slumped in a chair all day, which has now led to further health problems. If I can manage to get her up why can't they? I work in care and see plenty of Dementia customers that enjoy a good quality of life because they are treated like an individual and promote their independence and have some one to one conversations. Sunrise is expensive and the care does not represent that, they wanted more money because my mother was getting more difficult, gave no empathy or showed concern about her wellbeing! They specialise in Dementia and staff should be able to deal with challenges in the care industry, the patients on the 1st floor all look depressed and unhappy, no person centred care whatsoever, avoid!!

How likely would you be to recommend Sunrise of Hale Barns? Extremely Unlikely

Average Rating: 

 2.8 out of 5

Overall Standard: Poor

Facilities: Good

Care / Support: Very Poor

Cleanliness: Good

Treated with Dignity: Poor

Food & Drink: Good

Staff: Satisfactory

Activities: Satisfactory

Management: Poor

Safety / Security: Good

Rooms: Good

Value for Money: Very Poor

Sunrise Team, Sunrise Senior Living at Sunrise of Hale Barns responded to this review on 04 Nov 2015:

We’re sorry to hear that you did not have a good experience. We take feedback very seriously indeed. At Sunrise, we strive to provide the highest quality care to all residents and the health of wellbeing of everyone we support is always our number one priority. We would be grateful if you could email more information to us on information@sunriseseniorliving.com so that we can explore your concerns fully. The Sunrise Team

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Awards / Recognitions

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Job Vacancies

Staff Profiles

Ashleigh

Ashleigh Lynch

Job Title: Activities and Volunteer Coordinator

Joined: 2014

Description:

Before starting at Sunrise in November 2014 I previously worked as the Physical Education and Science Co-ordinator in a Cheshire Primary School where I taught. Having enjoyed planning and co-ordinating many whole school events, I felt it was time to try a new and exciting challenge as the new Activities and Volunteer Co-ordinator here at Sunrise of Hale Barns. I believe in creating ambitious and exciting activities and events, which meet all our residents’ needs and interests. Having a hands on approach and spending time with each of our residents, I strive to offer a wide range of activities based around our “Mind, Body and Soul” philosophy. We, the Activities team, want to make a difference to our seniors’ lives.

Sue

Sue Cameron

Job Title: Reminiscence Co-ordinator

Description:

As the Reminiscence Co-ordinator at Sunrise of Hale Barns, I am responsible for the care and wellbeing team in the Reminiscence neighbourhood. I joined Sunrise in 2010 and am thoroughly enjoying my position here. It is an honour and a pleasure to care for our residents who live with dementia and it is extremely rewarding to be able to enhance their quality of life.

Val

Val Shaughnessy

Job Title: Assisted Living Co-ordinator

Description:

I've been a nurse for 37 years and have lots of experience in different areas. I've worked as a nurse in the NHS, Civilian nurse for the Army, In Prison Service and Private Sector. I'm a keen traveller and loving caravanning and walking my dogs. I'm married and have four grown up children Lee, Nicola, Lauren and Nathan.

Care Home Idol 2016

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