
I could only give this home 100 out of 100 amazing place amazing staffIan H(Friend of Resident/Service User)



I could only give this home 100 out of 100 amazing place amazing staffIan H(Friend of Resident/Service User)



Halecroft Grange is situated within the heart of Hale village, and provides premium residential and dementia care on a short-term or permanent basis.
The home offers a wide range of accommodation options as well as large, communal spaces to socialise and snug seating areas to relax and enjoy the newspaper and a coffee. Outside you can enjoy beautiful, wheelchair-friendly landscaped gardens - perfect for a gentle stroll. Halecroft Grange is also...
Care Provided by Halecroft Grange
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 95 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees are subject to a pre-admission needs assessment which is required to fully understand the level of care and support required by each individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.
What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Halecroft Grange for full pricing details and T&Cs.
Contact Halecroft Grange to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Suzi Sumegi (General Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (95)
- Single Rooms with ensuite Wet Room (95)
Halecroft Grange Reviews (143)
Halecroft Grange has a Review Score of 9.7 (9.715) out of 10, based on 16 reviews in the last 2 years.
Over all time Halecroft Grange has 143 reviews.
She, therefore, needs a high degree of assistance and on balance, we have found everyone very helpful and caring. She is now being fed at mealtimes and this is essential to ensure she eats properly. One thing not so good is that she has her hair done then they put her under the shower so it's a waste of money! Please use a shower cap and combe her hair!
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Hale Barns Team
Always a very warm and welcoming environment. My mother seems happy and content here.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Hale Barns Team
Friendly staff, nice clean place. Lovely food and good trips for the residents.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Hale Barns Team.
Staff are excellent, very attentive. My mother feels very at home and uses and enjoys many of the facilities.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Hale Barns Team.
The ability to pop in at any time of the day and always feel a warm welcome is very reassuring. I haven't seen my mother looking so well for a long time. All her needs are met and she feels safe and secure. Each and every member of staff is at hand to talk to and help. They are an incredible team.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Hale Barns Team
The home looks very clean, the gardens are well tended.
One feels welcome at all times. After visiting many care homes, Sunrise would be my choice if I could afford it.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Hale Barns Team.
My mother seems to have settled in well. It is good that she is often in the main rooms and not alone in her own room. She likes having the company and finds the staff very helpful. She enjoys the music provided and it is good that there is stimulus for those who suffer from dementia. There has been a good variety of food and staff always willing to provide cups of tea.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Hale Barns Team
All staff were very friendly and caring. I was very pleased to be in Sunrise for recovering from my terrible back trouble. We keep in contact.
Your feedback is important to us, as is the care and well-being of all of our residents. We were delighted to have you stay with us and looking forward to welcoming you back in the future if you ever feel that it is required.
The Sunrise of Hale Barns Team
The experience is a very nice one. Staff are warm, friendly and helpful. Whenever we had any concerns, Sunrise of Hale Barns staff have always endeavoured to meet them or try to sort our queries out. We've been offered something to eat even when we are just visiting our Mum. We are very happy with the service being provided and this has encouraged us to feel re-assured that our loved one is well looked after.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Hale Barns Team
Excellent care over all aspects of care, welfare and kindness. My mother has lived here for over three years and will be 105 in January 2017
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Hale Barns Team
Courteous, caring and friendly staff. Welcoming environment clean and well laid out. Rooms are well maintained with efficient laundry service. Excellent dining facilities and staff strive to provide food to tempt differing tastes. Good that young people from the neighbouring college are welcomed into the house.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Hale Barns Team
My mother has been in Sunrise of Hale Barns for nearly a year and would recommend it to anyone. It is like a six-star hotel for the elderly and I would not want my mother in anywhere else.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Hale Barns Team
I have been happy with the care given to my father and previously to my late mother. The costs are quite high, but it meant that Dad was able to have a room with a separate bedroom and plenty of space for the 3 piece suite and coffee table, and a little alcove which is ideal for his computer.
As Mum had dementia, she was on a separate, secure floor, but being in the same building made visiting easier for everyone.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Hale Barns Team
Observations thus far have shown the care home to be efficient and well run.
No concerns other than the length of time my mother can remain there due to high costs associated with her residency there.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Hale Barns Team
The home is beautifully presented and welcoming. What sets is apart is the professionalism of its staff. They work to very high standards and give confidence that they will care for your loved one. Communication is excellent and it's always easy to talk to the person you need advice and/or information from. There are many activities on offer and guests are encouraged to participate.
Sunrise is a great place for older people who still have good mental capacity, and good communication skills, but for someone like my mother with dysphasia and comprehension problems, their staff are not trained up to an adequate level to meet their emotional and physical needs.
Your feedback is important to us, as is the care and well-being of all of our residents. We would like to understand your concerns further and would be grateful if you could email more information to us on...
Good dining facilities, but the care not what I would expect for that level of weekly charge. Mixed staff - some who you can see caring is in their genes, some who it is a chore. Don't get me wrong, like being in a hotel - but I'd say same level of care to cheaper care home.
Your feedback is important to us, as is the care and well-being of all of our residents. We would like to understand your concerns further and would be grateful if you could email more information to us on...
A first-class home in a very convenient location (walking distance to local shops and surgery) with an excellent range of accommodation and facilities. Staff are courteous and caring throughout. There are plenty of activities should a resident wish to get involved. Various levels of care and support are available dependent on an individual residents needs.
Care is good, Support is good, the staff are very good, patient and kind.
Sunrise provides an extremely safe and comfortable environment with plenty of very professional and friendly staff. Whilst certain elements will need to be adjusted to suit an individuals needs the staff are always more than willing to seek to ensure that these needs are met eliminating any potential stress on the resident.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 25 August 2023Outstanding
- CaringOutstanding
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (40) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Halecroft Grange.
Awards / Recognitions (124)
- 04 Aug 2026Recipient: Halecroft Grange
- 23 Jul 2026Recipient: Care UK
- 13 Jul 2026Recipient: Care UK
Accreditations
There are no accreditations posted yet for Halecroft Grange.
Meet the Team (1)

My name is Suzi Sumegi, I am a qualified nurse, and I have worked within the field of care for the past 34 years. I have gained an extensive knowledge base on care delivery, and throughout the years, I have also obtained a certificate in management. I re-joined Halecroft Grange after a seven-year absence, and I am thrilled to have re-joined a fabulous team. It is an honour and a pleasure to care for the residents at Halecroft Grange, and it is my ultimate goal to ensure we, as a team, deliver the highest standards of care with a person-centred approach.
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