Halecroft Grange

295 Hale Road, Hale Barns, Altrincham WA15 8SN
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10 138 Reviews
  • Halecroft Grange, Altrincham
Halecroft Grange is situated within the heart of Hale village, and provides premium residential and dementia care on a short-term or permanent basis.

The home offers a wide range of accommodation options as well as large, communal spaces to socialise and snug seating areas to relax and enjoy the newspaper and a coffee. Outside you can enjoy beautiful, wheelchair-friendly landscaped gardens - perfect for a gentle stroll. Halecroft Grange is also pet friendly.

The passionate and dedicated team at Halecroft Grange ensures that all residents’ individual needs and requirements are met, and they encourage residents to stay active, make new friends, nurture interests, learn new skills and pursue favourite hobbies with a varied activity programme.

Halecroft Grange is proud to be accredited with the Gold Standards Framework Care Homes Programme. This demonstrates the team's skill and commitment to delivering high-quality, person-centred care to residents at the end of their life.
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Care Provided by Halecroft Grange

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 95 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1540
  • Self-Funded Residential Dementia Care: from £1670
  • RESPITE Self-Funded Residential Care: from £1848
  • RESPITE Self-Funded Residential Dementia Care: from £2004

Respite stays are subject to a 20% uplift on the prices shown above.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

These prices are only a guideline, please contact Halecroft Grange to find out the exact price for your requirements.

Contact Halecroft Grange to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Halecroft Grange to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Suzi Sumegi (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (95)
  • Single Rooms with Ensuite Wet Room (95)

Halecroft Grange Reviews (138)

10

Halecroft Grange has a Review Score of 10 (9.951) out of 10, based on 19 reviews in the last 2 years.
Over all time Halecroft Grange has 138 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Halecroft Grange
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Total of 138, showing 121-138
Review from J E (Friend of Resident) published on 21 April 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The greeting by the reception girls is friendly and very helpful. All the members of staff are also very helpful.
The home looks very clean, the gardens are well tended.
One feels welcome at all times. After visiting many care homes, Sunrise would be my choice if I could afford it.
Reply from UK Marketing, Marketing Assistant at Halecroft Grange
Thank you for taking the time to share your experience of Sunrise of Hale Barns.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in…read more
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Review from D B W (Daughter of Resident) published on 12 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother seems to have settled in well. It is good that she is often in the main rooms and not alone in her own room. She likes having the company and finds the staff very helpful. She enjoys the music provided and it is good that there is stimulus for those who suffer from dementia. There has been
a good variety of food and staff always willing to provide cups of tea.
Reply from UK Marketing, Marketing Assistant at Halecroft Grange
Thank you for taking the time to share your experience of Sunrise of Hale Barns.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in…read more
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  • Treated with Dignity
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Review from C A (Resident) published on 24 January 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All staff were very friendly and caring. I was very pleased to be in Sunrise for recovering from my terrible back trouble. We keep in contact.
Reply from UK Marketing, Marketing Assistant at Halecroft Grange
Thank you for taking the time to review Sunrise of Hale Barns.
Your feedback is important to us, as is the care and well-being of all of our residents. We were delighted to have you stay with us and…read more
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Review from KH (Son of Resident) published on 23 January 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The experience is a very nice one. Staff are warm, friendly and helpful. Whenever we had any concerns, Sunrise of Hale Barns staff have always endeavoured to meet them or try to sort our queries out. We've been offered something to eat even when we are just visiting our Mum. We are very happy with the
service being provided and this has encouraged us to feel re-assured that our loved one is well looked after.
Reply from UK Marketing, Marketing Assistant at Halecroft Grange
Thank you for taking the time to share your experience of Sunrise of Hale Barns.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in…read more
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  • Care / Support
  • Cleanliness
  • Treated with Dignity
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Review from M S (Daughter of Resident) published on 13 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care over all aspects of care, welfare and kindness. My mother has lived here for over three years and will be 105 in January 2017
Reply from UK Marketing, Marketing Assistant at Halecroft Grange
Thank you for taking the time to share your experience of Sunrise of Hale Barns.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
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Review from Lynda B (Daughter of Resident) published on 13 December 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Courteous, caring and friendly staff. Welcoming environment clean and well laid out. Rooms are well maintained with efficient laundry service. Excellent dining facilities and staff strive to provide food to tempt differing tastes. Good that young people from the neighbouring college are welcomed into
the house.
Reply from UK Marketing, Marketing Assistant at Halecroft Grange
Thank you for taking the time to share your experience of Sunrise of Hale Barns.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
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Review from Christopher G (Son of Resident) published on 2 December 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been in Sunrise of Hale Barns for nearly a year and would recommend it to anyone. It is like a six-star hotel for the elderly and I would not want my mother in anywhere else.
Reply from UK Marketing, Marketing Assistant at Halecroft Grange
Thank you for taking the time to share your experience of Sunrise of Hale Barns.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
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Review from Christine H (Daughter of Resident) published on 25 November 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been happy with the care given to my father and previously to my late mother. The costs are quite high, but it meant that Dad was able to have a room with a separate bedroom and plenty of space for the 3 piece suite and coffee table, and a little alcove which is ideal for his computer.


As

Mum had dementia, she was on a separate, secure floor, but being in the same building made visiting easier for everyone.
Reply from UK Marketing, Marketing Assistant at Halecroft Grange
Thank you for taking the time to share your experience of Sunrise of Hale Barns.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
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  • Staff
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  • Value for Money
Review from S H (Daughter of Resident) published on 28 October 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All employees from senior level to more junior made my mother welcomed and wanted within Sunrise. They were also considerate of her families needs and requests.
Observations thus far have shown the care home to be efficient and well run.
No concerns other than the length of time my mother can remain
there due to high costs associated with her residency there.
Reply from UK Marketing, Marketing Assistant at Halecroft Grange
Thank you for taking the time to share your experience of Sunrise of Hale Barns.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
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  • Value for Money
Review from Beverley B (Daughter of Resident) published on 28 April 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
The home is beautifully presented and welcoming. What sets is apart is the professionalism of its staff. They work to very high standards and give confidence that they will care for your loved one. Communication is excellent and it's always easy to talk to the person you need advice and/or information
from. There are many activities on offer and guests are encouraged to participate.
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Review from Diana F (Daughter of Resident) published on 12 April 2016 Submitted via Website • Report
Overall Experience 3.0 out of 5
Sunrise is a great place for older people who still have good mental capacity, and good communication skills, but for someone like my mother with dysphasia and comprehension problems, their staff are not trained up to an adequate level to meet their emotional and physical needs.
Reply from UK Marketing, Marketing Manager at Halecroft Grange
Thank you for taking the time to review Sunrise of Hale Barns.
Your feedback is important to us, as is the care and well-being of all of our residents. We would like to understand your concerns…read more
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Review from Sue A (Daughter of Resident) published on 15 February 2016 Submitted via Website • Report
Overall Experience 4.0 out of 5
Good dining facilities, but the care not what I would expect for that level of weekly charge. Mixed staff - some who you can see caring is in their genes, some who it is a chore. Don't get me wrong, like being in a hotel - but I'd say same level of care to cheaper care home.
Reply from UK Marketing, Marketing Manager at Halecroft Grange
Thank you for taking the time to review Sunrise of Hale Barns.
Your feedback is important to us, as is the care and well-being of all of our residents. We would like to understand your concerns…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Mr B (Son of Resident) published on 3 February 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
A first-class home in a very convenient location (walking distance to local shops and surgery) with an excellent range of accommodation and facilities. Staff are courteous and caring throughout. There are plenty of activities should a resident wish to get involved. Various levels of care and support
are available dependent on an individual residents needs.
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Review from Ann J (Resident) published on 1 February 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Care is good, Support is good, the staff are very good, patient and kind.
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Review from Peter B (Son of Resident) published on 29 January 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
Sunrise provides an extremely safe and comfortable environment with plenty of very professional and friendly staff. Whilst certain elements will need to be adjusted to suit an individuals needs the staff are always more than willing to seek to ensure that these needs are met eliminating any potential
stress on the resident.
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Review from Russell C (Son-in-law of Resident) published on 28 January 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
A lovely caring environment, with the greatest asset being the staff. Nicely appointed rooms, which can be personalised, and very pleasant gardens. A full diary of activities every day and in which residents are actively encouraged to participate.
My father-in-law (aged 96) has been resident 7 months
and is very happy.
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Review from Andrea B (Daughter of Resident) published on 5 January 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is very happy here. The staff seem very caring.
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Review from Anna H (Daughter-in-law of Resident) published on 5 November 2015 Submitted via Website • Report
Overall Experience 2.0 out of 5
Nice building and surroundings, shame I cannot say anything positive about the care.
My mother in law is slumped in a chair all day, which has now led to further health problems. If I can manage to get her up why can't they? I work in care and see plenty of Dementia customers that enjoy a good quality
of life because they are treated like an individual and promote their independence and have some one to one conversations. Sunrise is expensive and the care does not represent that, they wanted more money because my mother was getting more difficult, gave no empathy or showed concern about her wellbeing! They specialise in Dementia and staff should be able to deal with challenges in the care industry, the patients on the 1st floor all look depressed and unhappy, no person centred care whatsoever, avoid!!
Reply from Sunrise Team, Sunrise Senior Living at Halecroft Grange
We’re sorry to hear that you did not have a good experience. We take feedback very seriously indeed. At Sunrise, we strive to provide the highest quality care to all residents and the health of…read more
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Current Review Score: 10.0 (9.951)

Overview of Review Score

The Review Score of 10 (9.951) out of 10 for Halecroft Grange is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.951 for Halecroft Grange is calculated as follows: ( (215 Excellents x 5) + (9 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 225 Ratings = 4.951
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Halecroft Grange is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 95 registered maximum number of service users is 19, which has been reached with 19 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 Aug 2023

Overall Outstanding

  • Caring Outstanding
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (107)

Meet the Team (1)

Suzi

Suzi Sumegi

Job Title: Home Manager

My name is Suzi Sumegi, I am a qualified nurse, and I have worked within the field of care for the past 34 years. I have gained an extensive knowledge base on care delivery, and throughout the years, I have also obtained a certificate in management. I re-joined Halecroft Grange after a seven-year absence, and I am thrilled to have re-joined a fabulous team. It is an honour and a pleasure to care for the residents at Halecroft Grange, and it is my ultimate goal to ensure we, as a team, deliver the highest standards of care with a person-centred approach.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Halecroft Grange to verify any information. View our terms and conditions. Halecroft Grange has an Enhanced Service - more info.