
I could only give this home 100 out of 100 amazing place amazing staffIan H(Friend of Resident/Service User)



I could only give this home 100 out of 100 amazing place amazing staffIan H(Friend of Resident/Service User)



Halecroft Grange is situated within the heart of Hale village, and provides premium residential and dementia care on a short-term or permanent basis.
The home offers a wide range of accommodation options as well as large, communal spaces to socialise and snug seating areas to relax and enjoy the newspaper and a coffee. Outside you can enjoy beautiful, wheelchair-friendly landscaped gardens - perfect for a gentle stroll. Halecroft Grange is also...
Care Provided by Halecroft Grange
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 95 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees are subject to a pre-admission needs assessment which is required to fully understand the level of care and support required by each individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.
What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Halecroft Grange for full pricing details and T&Cs.
Contact Halecroft Grange to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Suzi Sumegi (General Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (95)
- Single Rooms with ensuite Wet Room (95)
Halecroft Grange Reviews (143)
Halecroft Grange has a Review Score of 9.7 (9.715) out of 10, based on 16 reviews in the last 2 years.
Over all time Halecroft Grange has 143 reviews.
Mum’s been in Sunrise for 7 months and although she took a while to settle in, she is now slowly beginning to accept being there... although she still has her moments! My brother and I feel she is being well cared for and we always receive phone calls should she fall or if paramedics are called for. The carers who phone us are considerate and understanding of both her needs and ours. She has recently been in hospital and on her return to Sunrise she said everyone was being so kind to her. We were so grateful for this as we are no longer allowed to visit her because of the coronavirus. We often have to send email requests for mum and they are answered quickly and efficiently and our questions are always answered and acted upon. Many times when I phone her and worry that she doesn’t answer, the concierge on duty is always happy to go and check up on her. All this and the weight of the uncertainty of Covid-19 on their shoulders, we feel comforted that we chose the right place for mum to reside.
Sunrise of Hale Barns appreciate moving into a care home can be an unsettling time. This is why we take the time to engage with family members and friends of the resident to make the process as smooth as possible, to get to know the resident on a personal level. We are pleased to hear your mother has settled in well.
Without exception, all the daytime staff, whether concierges, carers, cleaners or whatever, are wonderful. Their patience and kindness with the residents are so reassuring. They also take time to know us, the family, which makes us feel very welcome. Mum regularly needs to go to the loo at about 4 am. She presses her buzzer and it takes a long time to be answered. When someone does arrive she is told that she will have to wait until there are two people available to help, which is understandable as she is virtually immobile. However, that wait must be torture for Mum and embarrassing if she can't wait. I recognise that night time staffing must be difficult but I have mentioned this on numerous occasions following conversations with my very embarrassed mother and nothing has changed.
Thank you for taking the time to share your experience of Sunrise of Hale Barns. Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their...
A very caring community.
Here at Sunrise of Hale Barns, we endeavour to provide the very best experience for our residents and their families. Thank you for taking the time to share your kind words with us - these will be shared with the team.
My mother has now been at the home for 3 years and is very content. The home offers many activities and she has found a new interest in painting. The long term permanent staff are excellent. It is a shame that agency staff are still required to make up the numbers.
Our team here at Sunrise of Hale Barns are so grateful for your comments. Our activities co-ordinator and the team work hard to provide engaging and stimulating activities for all of our residents, we are so glad to hear the activities provided are one of your favourite elements of our home.
Moved in 18 months ago and in general, I have settled reasonably well. There are some issues which I'm not always happy about. It's very good in many respects but falls down occasionally.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their...
The home seems very good at taking care of my gran in a horrible situation.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
Do not live locally, but on every visit greeted warmly and recognised. On this occasion, I had to speak about a medical condition of my mother's with a senior member of staff. This member of staff was extremely helpful and sympathetic and I have confidence that my mother will be dealt with well. Yet again we are having a happy visit and they have even managed to fit us in for lunch.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
Very happy with everything to do with Sunrise of Hale Barns.
My dad is very happy there and it is worth the money!
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Hale Barns Team
I am really happy with the care my Dad receives for a life with dementia and in his 90's. He needs a high level of care and monitoring. When a carer speaks to him a big smile appears on his face. His life is varied by activities, entertainment, trips out and good food. I am kept informed of his health and any changes. The carers amaze me with the level of patience and kindness. It's great to see a mix of male and female carers too. The atmosphere is one of happiness and I enjoy visiting him because it feels like he is in an extended family.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Hale Barns Team
The home is clean, modern, warm, beautifully decorated and furnished, like being in a very nice hotel, with a lovely relaxed homely feel, we knew from the first time we visited it was the right place for Mum and Dad. Care on Reminiscence is excellent, we had complete peace of mind they were well cared for and supported with good liaison/support for us as family. As well as dementia, Mum had a difficult healthcare need and this was managed well. Staff always seemed kind, calm, gentle and very patient. Quality and choice of food and drink is excellent. Plenty of daily activities and residents are encouraged to be involved. We were able to visit at any time and made very welcome. It was during the last weeks of Mums life when she was very ill that everyone at Sunrise really excelled themselves, supporting her and us with the utmost compassion and dignity whilst she was receiving palliative care, meaning she was able to spend her last weeks “at home” rather than hospital.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great...
He would prefer meals that are plainer, less 'spicy'.
We would prefer more 'formal' visits by the GP rather than the informal arrangement.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their...
My father is a resident at Sunrise, Hale Barnes. It is a well run care home with a highly motivated team. Residents are treated with respect and all the staff know and speak with residents using their first names. The quality of the surroundings and rooms speaks for themselves. My father quickly settled at Sunrise and made a new circle of friends.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Hale Barns Team
Lovely care home, friendly staff. Comfortable for my mother.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Hale Barns Team
Excellent activities. Supported by staff and chef. Ate well in the sunshine, we had an excellent BBQ.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Hale Barns Team
Lovely bright, clean home with excellent facilities and amazing staff. They appear to really care for Mum and nothing is ever too much trouble - plus there are lots of activities to keep her busy.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Hale Barns Team
She is 87 but physically fit for her age and the staff organise trips to interesting places, take her to mass and have activities in-house to occupy the mind.
Her room is very pleasant.
The house has a lovely ambience for the visitor too.
Before going to Sunrise she had had cancer and other appointments and would phone in the middle of the night to ask the time etc.
Now she doesn't have to worry, the staff are her memory. I too worry less.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Hale Barns Team
She is now deciding whether to stay as she probably is unable to manage with care at home.
We are very happy she is considering this as many other suggestions over the years have failed.
Your feedback is important to us, as is the care and well-being of all of our residents. We were delighted to have you stay with us and looking forward to welcoming you back in the future, if your requirements change. Please contact us anytime or pop by our community if you need any more information.
The Sunrise of Hale Barns Team
My husband and I have been here two years. We have been comfortable and well treated. My husband suffers from Alzheimer's and hasn't settled but everything has been done to make us comfortable.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Hale Barns Team.
A very safe and caring environment. The staff are very caring and my dog can come and visit me often which is very important to me.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Hale Barns Team.
A care home, not a nursing home, more residential care than nursing care.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Hale Barns Team
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 25 August 2023Outstanding
- CaringOutstanding
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (40) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Halecroft Grange.
Awards / Recognitions (124)
- 04 Aug 2026Recipient: Halecroft Grange
- 23 Jul 2026Recipient: Care UK
- 13 Jul 2026Recipient: Care UK
Accreditations
There are no accreditations posted yet for Halecroft Grange.
Meet the Team (1)

My name is Suzi Sumegi, I am a qualified nurse, and I have worked within the field of care for the past 34 years. I have gained an extensive knowledge base on care delivery, and throughout the years, I have also obtained a certificate in management. I re-joined Halecroft Grange after a seven-year absence, and I am thrilled to have re-joined a fabulous team. It is an honour and a pleasure to care for the residents at Halecroft Grange, and it is my ultimate goal to ensure we, as a team, deliver the highest standards of care with a person-centred approach.
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