
I could only give this home 100 out of 100 amazing place amazing staffIan H(Friend of Resident/Service User)



I could only give this home 100 out of 100 amazing place amazing staffIan H(Friend of Resident/Service User)



Halecroft Grange is situated within the heart of Hale village, and provides premium residential and dementia care on a short-term or permanent basis.
The home offers a wide range of accommodation options as well as large, communal spaces to socialise and snug seating areas to relax and enjoy the newspaper and a coffee. Outside you can enjoy beautiful, wheelchair-friendly landscaped gardens - perfect for a gentle stroll. Halecroft Grange is also...
Care Provided by Halecroft Grange
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 95 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees are subject to a pre-admission needs assessment which is required to fully understand the level of care and support required by each individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.
What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Halecroft Grange for full pricing details and T&Cs.
Contact Halecroft Grange to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Suzi Sumegi (General Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (95)
- Single Rooms with ensuite Wet Room (95)
Halecroft Grange Reviews (143)
Halecroft Grange has a Review Score of 9.7 (9.715) out of 10, based on 16 reviews in the last 2 years.
Over all time Halecroft Grange has 143 reviews.
Overall my mother-in-law is well looked after. She has concerns as to the quality of the food. She is well looked after by the carers. It will be interesting to see how things develop under the new owners.
Thank you for your review, and we’re happy to hear your kind words about the care at Halecroft Grange. Although the provider changed to Care UK at the end of last year, the management and team in the home, as well as the ethos of quality care and lifestyle, remains the same – we also hold regular...
Always very friendly staff and take care of Grandmother. Nice warm environment.
Consistent staff, clean and friendly.
Always a warm welcome from front desk and covid precautions were excellent upon arrival of guests.
In my experience, my husband's carers are always cheerful, polite, helpful, informative, kind and caring. So are those who perform admin duties, and the concierge staff. The managers have always kept us duly informed during the recent pandemic and have coped admirably. Kitchen staff work hard providing good food. Recently though, I note the gardens aren't as bright and beautiful as they used to be.
Thank you very much for taking the time to share your thoughts on Halecroft Grange – we’re very happy to hear your kind words about the care and the team here. I’m also very happy to let you know that, after a slight delay in sourcing new flowers and hanging baskets, these are now all in place in time for spring and the gardens are looking lovely and colourful again.
Generally very pleased.
Mum has been in Halecroft Grange for 8 months and I have been very pleased with the care home, the services and staff are both excellent and Mum is very happy in her new home and has made many friends.
Friendly and convivial atmosphere.
Care is very good as is management, and the gardens and outside area are lovely.
Care is excellent and nothing is too much trouble. I always find the General Manager very friendly and helpful.
Social interaction is critical for my mum's wellbeing and Halecroft definitely provides the environment that. Completing the 'life story' questionnaire before the resident arrives is an excellent idea and we can clearly see that this info has been utilised on food preferences, care needs and activity interests.
At this stage, we feel extremely happy with our choice.
Kind regards and thanks.
Mum was only there for 2 weeks respite care, covid prevented her from leaving her room initially, which was not great, but understandably unavoidable. The room was spacious, bright and airy and everywhere was clean. The staff were welcoming, helpful and pleasant and if I needed information were good about getting back to me if the right member of staff was not immediately available. The food looked lovely. As my Mum was able to manage her own medication, she was allowed to carry on with this, rather than it having to be dealt with by the staff, which I felt gave her some degree of independence. Thank you to all.
Everyone is very friendly, helpful and compassionate. Nanna has been given exemplary care and coming to visit her is always a pleasure. Thank you all.
The room and care home is always spotlessly clean.
Had some issues with paying for care whilst the sale of my aunt's house went through but this was dealt with sympathetically without any fuss.
Many thanks.
The care my mother has been given recently and over the years has been brilliant. My mother would not be the person she is now without the love and care that you have all given. My family and I are very grateful,
The home has cared for my Mum for over 5-years. Mum is blind and restricted to a wheelchair. Of particular benefit has been the mental stimulation she has received over the years. I am convinced that this has been one of the reasons that she has retained her health.
Overall, I have been very happy with the care and kindness given to my brother. Occasionally, the medical knowledge and communication have been wanting, but I have found the carers have been approachable and happy to discuss problems.
Thank you very much for your lovely words regarding your brother’s care at Halecroft Grange. Please do let us know if we are incorrect, but we believe the comment around medical knowledge and communication may be referring to the results of medical tests conducted at the local hospital....
We are moving into a time of greater freedom nationally, whilst still having to protect the older members of society. The team are doing a good job of balancing the safety of residents with the freedom they crave to go out and about enjoying their twilight years. Please keep testing residents and ensure visitors show a lateral flow test when visiting. The staff are friendly, and caring and ensure that my father is well looked after.
Her wellbeing has been helped significantly by assisted living with continued independence, and what she describes as the kindness of carers and management. She has especially appreciated the restaurant and the hairdresser and found activities within the community that make a genuine difference to her quality of life.
As her daughter, I have been extremely well supported by the staff and management team and will always be grateful to them for the help they have extended to me in looking after my mother.
However, the recent draconian Covid restrictions seem way over the top in light of the fact that the vast majority of residents, staff and visitors are fully vaccinated.
Not being able to take residents out and severely impeding visits is having a detrimental effect on our mother who is a resident and finds it difficult to understand why this is.
Thank you so much for taking the time to write your review for Halecroft Grange, and for your kind words about the team and the home. In regards to the restrictions during Covid outbreaks, the home (both now under Care UK management but also when run by Sunrise) has always followed the local and...
My mother moved in in early October. She can't find anything bad to say about any of the staff or the facilities. That in itself, is remarkable! She has a lovely suite with her own furniture. She's eating well again. Living overseas we, her 3 children, were all becoming increasingly alarmed at her emotional and physical decline which had been exacerbated by Covid and no longer driving. It's an incredible relief to us all to know that she is being well looked after and as happy as we have seen her in a long while.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 25 August 2023Outstanding
- CaringOutstanding
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (40) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Halecroft Grange.
Awards / Recognitions (124)
- 04 Aug 2026Recipient: Halecroft Grange
- 23 Jul 2026Recipient: Care UK
- 13 Jul 2026Recipient: Care UK
Accreditations
There are no accreditations posted yet for Halecroft Grange.
Meet the Team (1)

My name is Suzi Sumegi, I am a qualified nurse, and I have worked within the field of care for the past 34 years. I have gained an extensive knowledge base on care delivery, and throughout the years, I have also obtained a certificate in management. I re-joined Halecroft Grange after a seven-year absence, and I am thrilled to have re-joined a fabulous team. It is an honour and a pleasure to care for the residents at Halecroft Grange, and it is my ultimate goal to ensure we, as a team, deliver the highest standards of care with a person-centred approach.
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