Halecroft Grange

295 Hale Road, Hale Barns, Altrincham WA15 8SN
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10 139 Reviews
  • Halecroft Grange, Altrincham
Halecroft Grange is situated within the heart of Hale village, and provides premium residential and dementia care on a short-term or permanent basis.

The home offers a wide range of accommodation options as well as large, communal spaces to socialise and snug seating areas to relax and enjoy the newspaper and a coffee. Outside you can enjoy beautiful, wheelchair-friendly landscaped gardens - perfect for a gentle stroll. Halecroft Grange is also pet friendly.

The passionate and dedicated team at Halecroft Grange ensures that all residents’ individual needs and requirements are met, and they encourage residents to stay active, make new friends, nurture interests, learn new skills and pursue favourite hobbies with a varied activity programme.

Halecroft Grange is proud to be accredited with the Gold Standards Framework Care Homes Programme. This demonstrates the team's skill and commitment to delivering high-quality, person-centred care to residents at the end of their life.
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Care Provided by Halecroft Grange

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 95 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1540
  • Self-Funded Residential Dementia Care: from £1670
  • RESPITE Self-Funded Residential Care: from £1848
  • RESPITE Self-Funded Residential Dementia Care: from £2004

Respite stays are subject to a 20% uplift on the prices shown above.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

These prices are only a guideline, please contact Halecroft Grange to find out the exact price for your requirements.

Contact Halecroft Grange to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Halecroft Grange to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Suzi Sumegi (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (95)
  • Single Rooms with Ensuite Wet Room (95)

Halecroft Grange Reviews (139)

10

Halecroft Grange has a Review Score of 10 (9.954) out of 10, based on 20 reviews in the last 2 years.
Over all time Halecroft Grange has 139 reviews.

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Reviewer Connection to Halecroft Grange
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Review from J P (Wife of Resident) published on 14 June 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
In my experience, my husband's carers are always cheerful, polite, helpful, informative, kind and caring. So are those who perform admin duties, and the concierge staff. The managers have always kept us duly informed during the recent pandemic and have coped admirably. Kitchen staff work hard providing
good food. Recently though, I note the gardens aren't as bright and beautiful as they used to be.
Reply from Samantha Debenham, Personal Assistant at Halecroft GrangeThank you very much for taking the time to share your thoughts on Halecroft Grange – we’re very happy to hear your kind words about the care and the team here. I’m also very happy to let you know that, after a slight delay in sourcing new flowers and hanging baskets, these are now all in place in time for spring and the gardens are looking lovely and colourful again.
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Review from B K (Resident) published on 13 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Generally very pleased.
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Review from Neil N (Son of Resident) published on 10 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been in Halecroft Grange for 8 months and I have been very pleased with the care home, the services and staff are both excellent and Mum is very happy in her new home and has made many friends.
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Review from G Y (Resident) published on 24 May 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
Staff are very friendly and the food is good, rooms are good and housekeeping excellent
Friendly and convivial atmosphere.
Care is very good as is management, and the gardens and outside area are lovely.
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Review from N L (Resident) published on 23 May 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
Generally very happy and better than expectations, vegetables are a little overcooked for me but generally the food is very good.
Care is excellent and nothing is too much trouble. I always find the General Manager very friendly and helpful.
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Review from Paul M (Son of Resident) published on 20 May 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mum only moved into Halecroft Grange one week ago but has settled in extremely well. It really does feel like her new home already. The resident activities are very extensive and varied which has enabled her to meet a large number of other residents and staff to support the settling in process.
Social interaction is critical for my mum's wellbeing and Halecroft definitely provides the environment that. Completing the 'life story' questionnaire before the resident arrives is an excellent idea and we can clearly see that this info has been utilised on food preferences, care needs and activity interests.
At this stage, we feel extremely happy with our choice.
Kind regards and thanks.
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Review from J G (Daughter of Resident) published on 16 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was only there for 2 weeks respite care, covid prevented her from leaving her room initially, which was not great, but understandably unavoidable. The room was spacious, bright and airy and everywhere was clean. The staff were welcoming, helpful and pleasant and if I needed information were good
about getting back to me if the right member of staff was not immediately available. The food looked lovely. As my Mum was able to manage her own medication, she was allowed to carry on with this, rather than it having to be dealt with by the staff, which I felt gave her some degree of independence. Thank you to all.
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Review from Fiona S (Granddaughter of Resident) published on 12 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everyone is very friendly, helpful and compassionate. Nanna has been given exemplary care and coming to visit her is always a pleasure. Thank you all.
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Review from Michael J (Nephew of Resident) published on 30 April 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
Found all staff to be friendly, caring, and professional at all times keeping me informed of any medical issues with my aunt.
The room and care home is always spotlessly clean.
Had some issues with paying for care whilst the sale of my aunt's house went through but this was dealt with sympathetically
without any fuss.
Many thanks.
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Review from Andy B (Son of Resident) published on 27 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care my mother has been given recently and over the years has been brilliant. My mother would not be the person she is now without the love and care that you have all given. My family and I are very grateful,
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Review from Geoff A (Son of Resident) published on 27 April 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
The home has cared for my Mum for over 5-years. Mum is blind and restricted to a wheelchair. Of particular benefit has been the mental stimulation she has received over the years. I am convinced that this has been one of the reasons that she has retained her health.
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Review from S H (Sister of Resident) published on 27 April 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
Overall, I have been very happy with the care and kindness given to my brother. Occasionally, the medical knowledge and communication have been wanting, but I have found the carers have been approachable and happy to discuss problems.
Reply from Samantha Debenham, Personal Assistant at Halecroft GrangeThank you very much for your lovely words regarding your brother’s care at Halecroft Grange. Please do let us know if we are incorrect, but we believe the comment around medical knowledge and communication may be referring to the results of medical tests conducted at the local hospital. Unfortunately, although we do always try our best to get results and feedback on tests taken in other healthcare settings in a timely manner and inform family members of the outcomes of these as soon as we do, we often struggle to get through to hospitals and GPs (possibly due to NHS and team shortages their end). Where this occurs, please rest assured we will always continue to call and push to get test results as rapidly as we can, and will then always relay them back to the family as soon as we’re able. Thank you again for your review, and please do let us know at any time if you have any further comments or suggestions and we’ll always be happy to help.
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Review from A K (Daughter of Resident) published on 25 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are moving into a time of greater freedom nationally, whilst still having to protect the older members of society. The team are doing a good job of balancing the safety of residents with the freedom they crave to go out and about enjoying their twilight years. Please keep testing residents and ensure
visitors show a lateral flow test when visiting. The staff are friendly, and caring and ensure that my father is well looked after.
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Review from S B (Daughter of Resident) published on 18 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother came to Halecroft at a very difficult point in her life and says that from her first night, looking around her room, it felt like a sanctuary. She still says the same. Light, spacious and airy, and always immaculately clean, she loves the peace it offers, while at the same time she feels very
connected to the village with an easy walk.
Her wellbeing has been helped significantly by assisted living with continued independence, and what she describes as the kindness of carers and management. She has especially appreciated the restaurant and the hairdresser and found activities within the community that make a genuine difference to her quality of life.
As her daughter, I have been extremely well supported by the staff and management team and will always be grateful to them for the help they have extended to me in looking after my mother.
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Review from G T (Son of Resident) published on 18 January 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
Halecroft Grange (formerly Sunrise) is a high standard facility with generally caring staff, very nice rooms and reception areas.
However, the recent draconian Covid restrictions seem way over the top in light of the fact that the vast majority of residents, staff and visitors are fully vaccinated.
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being able to take residents out and severely impeding visits is having a detrimental effect on our mother who is a resident and finds it difficult to understand why this is.
Reply from Amanda Holland, General Manager at Halecroft GrangeThank you so much for taking the time to write your review for Halecroft Grange, and for your kind words about the team and the home. In regards to the restrictions during Covid outbreaks, the home (both now under Care UK management but also when run by Sunrise) has always followed the local and national rules and guidance from Public Health England (PHE), as all care homes should be doing. Although I realise that, during the short time periods that these are in place, they can be frustrating to residents and of course their loved ones too, it is important that we follow all policies put in place by PHE and the government to make sure we are doing everything we can to keep everyone, particularly residents, as safe as we can. I would also like to reassure you that the team in the home – from management to care colleagues – are fully trained to support all residents, particularly during these changeable times, including to keep in touch with family members using specially adapted Covid-safe visiting rooms. We of course hope that restrictions will ease for everyone soon, and will keep family members and residents fully informed as we have throughout. Thank you again for your testimonial and please do let us know at any time if we can be of help.
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Review from R C (Son of Resident) published on 2 December 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother moved in in early October. She can't find anything bad to say about any of the staff or the facilities. That in itself, is remarkable! She has a lovely suite with her own furniture. She's eating well again. Living overseas we, her 3 children, were all becoming increasingly alarmed at her emotional
and physical decline which had been exacerbated by Covid and no longer driving. It's an incredible relief to us all to know that she is being well looked after and as happy as we have seen her in a long while.
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Review from David J (Son of Resident) published on 9 September 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can’t praise the staff and care provided highly enough. They go over and above to look after my mum in what have been difficult times for everyone over the last 18-months. It’s great to get back to visiting my mum in her room again and to be able to use the excellent facilities on offer around the
home; it really does feel more like a quality hotel than a care home. Regular updates have been and are provided on ensuring all residents and staff are kept safe in these strange times, and its good normality is returning for residents and visitors. My thanks to all the staff for all the help and support they give to my mum.
Reply from Amanda Holland, General Manager at Halecroft GrangeThank you for taking the time to share your experience of Sunrise of Hale Barns. Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
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Review from Liz H (Daughter of Resident) published on 27 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum went in to stay on a two-week respite and now she doesn’t want to come home! The service is second to none! It’s excellent! She was made to feel at ease as soon as she arrived! All staff go above and beyond and she fitted in with others residents very quickly, the activities cater for everyone.
She loves the choice of breakfast and dinner menu that she can choose from, she loves all the activities that are provided and she loves her room with a kitchen and en-suite which is cleaned for her daily, mum says it’s a 5* hotel and I agree! She's looking forward to staying there again at the end of May! Big thank you to all the staff that make the elderly feel alive again!
Reply from Amanda Holland, General Manager at Halecroft GrangeThank you for your kind words. We believe we have a fantastic team here at Sunrise of Hale Barns, and your recognition of this is appreciated by every member of our team. By having a whole-home approach here at Sunrise, we believe this creates a relaxed and friendly environment for our residents to call home. We look forward to welcoming her back soon.
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Review from Julia W (Daughter of Resident) published on 14 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been staying at Sunrise for respite care following a fall. I have been delighted with the care she has received from all the staff, both during the day and night. I have found the staff and management extremely helpful and very responsive to any queries. I would highly recommend Sunrise.
Reply from Amanda Holland, General Manager at Halecroft GrangeThank you for your kind words. We believe we have a fantastic team here at Sunrise of Hale Barns, and your recognition of this is appreciated by every member of our team. By having a whole-home approach here at Sunrise, we believe this creates a relaxed and friendly environment for our residents to call home.
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Review from Marion R (Power of Attorney of Resident) published on 5 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have no issues with the care given to the resident, particularly during these very challenging times. Although it has been very frustrating at times with respect to being unable to visit, I feel that the very best has been done to facilitate visits when it has been safe to do so.
Reply from Amanda Holland, General Manager at Halecroft GrangeHere at Sunrise of Hale Barns, we have worked hard to ensure all residents receive the highest quality of care and security within our home. Thank you for your kind words, these will be shared with the team, and we look forward to welcoming you back to our home soon.
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Current Review Score: 10.0 (9.954)

Overview of Review Score

The Review Score of 10 (9.954) out of 10 for Halecroft Grange is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 20 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.954 for Halecroft Grange is calculated as follows: ( (227 Excellents x 5) + (9 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 237 Ratings = 4.954
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Halecroft Grange is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 95 registered maximum number of service users is 19, which has been reached with 20 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 Aug 2023

Overall Outstanding

  • Caring Outstanding
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (107)

Meet the Team (1)

Suzi

Suzi Sumegi

Job Title: Home Manager

My name is Suzi Sumegi, I am a qualified nurse, and I have worked within the field of care for the past 34 years. I have gained an extensive knowledge base on care delivery, and throughout the years, I have also obtained a certificate in management. I re-joined Halecroft Grange after a seven-year absence, and I am thrilled to have re-joined a fabulous team. It is an honour and a pleasure to care for the residents at Halecroft Grange, and it is my ultimate goal to ensure we, as a team, deliver the highest standards of care with a person-centred approach.

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