Halecroft Grange

The rooms are huge when compared with other residential homes I have viewed, including a kitchenette with kettle and fridge, and in very good repair.

I decided to put my husband into Halecroft Grange for a few weeks while I recovered from a knee replacement operation. I am delighted with this choice. He is very content and thinks the staff and the food are excellent. The dining room is similar to that of a first-class hotel. He has a lovely light bedroom with access to a telephone so that he can keep in touch with friends and phone me night and morning. Whenever I visit, I find the staff friendly, polite and always helpful. I have nothing but praise for Halecroft Grange.

At a difficult time for her Halecroft has really given a boost and will go a long way to making the final chapter of her life a happy one.

We were in need of a place for my mum who was increasingly struggling to care for herself at home. All three of us daughters live at a distance so it was difficult to help. Halecroft provided a speedy assessment and offered a respite place. The home, gardens and rooms are beautiful, food excellent and staff very warm and caring. My mum is very difficult to please but she has persistently said how good all the aspects of care are at Halecroft. Thank you!

Overall my mother-in-law is well looked after. She has concerns as to the quality of the food. She is well looked after by the carers. It will be interesting to see how things develop under the new owners.

Always very friendly staff and take care of Grandmother. Nice warm environment.

Consistent staff, clean and friendly.

Always a warm welcome from front desk and covid precautions were excellent upon arrival of guests.

In my experience, my husband's carers are always cheerful, polite, helpful, informative, kind and caring. So are those who perform admin duties, and the concierge staff. The managers have always kept us duly informed during the recent pandemic and have coped admirably. Kitchen staff work hard providing good food. Recently though, I note the gardens aren't as bright and beautiful as they used to be.

Generally very pleased.

Mum has been in Halecroft Grange for 8 months and I have been very pleased with the care home, the services and staff are both excellent and Mum is very happy in her new home and has made many friends.

Care is very good as is management, and the gardens and outside area are lovely.

Care is excellent and nothing is too much trouble. I always find the General Manager very friendly and helpful.

Kind regards and thanks.

Mum was only there for 2 weeks respite care, covid prevented her from leaving her room initially, which was not great, but understandably unavoidable. The room was spacious, bright and airy and everywhere was clean. The staff were welcoming, helpful and pleasant and if I needed information were good about getting back to me if the right member of staff was not immediately available. The food looked lovely. As my Mum was able to manage her own medication, she was allowed to carry on with this, rather than it having to be dealt with by the staff, which I felt gave her some degree of independence. Thank you to all.

Everyone is very friendly, helpful and compassionate. Nanna has been given exemplary care and coming to visit her is always a pleasure. Thank you all.

Many thanks.

The care my mother has been given recently and over the years has been brilliant. My mother would not be the person she is now without the love and care that you have all given. My family and I are very grateful,

The home has cared for my Mum for over 5-years. Mum is blind and restricted to a wheelchair. Of particular benefit has been the mental stimulation she has received over the years. I am convinced that this has been one of the reasons that she has retained her health.

Overall, I have been very happy with the care and kindness given to my brother. Occasionally, the medical knowledge and communication have been wanting, but I have found the carers have been approachable and happy to discuss problems.