Halecroft Grange

295 Hale Road, Hale Barns, Altrincham WA15 8SN
Review Us
9.9 135 Reviews
  • Halecroft Grange, Altrincham
Halecroft Grange is situated within the heart of Hale village, and provides premium residential and dementia care on a short-term or permanent basis.

The home offers a wide range of accommodation options as well as large, communal spaces to socialise and snug seating areas to relax and enjoy the newspaper and a coffee. Outside you can enjoy beautiful, wheelchair-friendly landscaped gardens - perfect for a gentle stroll. Halecroft Grange is also pet friendly.

The passionate and dedicated team at Halecroft Grange ensures that all residents’ individual needs and requirements are met, and they encourage residents to stay active, make new friends, nurture interests, learn new skills and pursue favourite hobbies with a varied activity programme.

Halecroft Grange is proud to be accredited with the Gold Standards Framework Care Homes Programme. This demonstrates the team's skill and commitment to delivering high-quality, person-centred care to residents at the end of their life.

Show Halecroft Grange on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 95 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1425
  • Self-Funded Residential Dementia Care: from £1625

Respite stays are subject to a 20% uplift on the prices shown above.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

These prices are only a guideline, please contact Halecroft Grange to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Suzi Sumegi (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (95)
  • Single Rooms with Ensuite Wet Room (95)

Halecroft Grange Reviews (135)

Total of 135, showing 41-60
9.9

Halecroft Grange has a Review Score of 9.9 (9.919) out of 10, based on 25 reviews in the last 2 years. Over all time Halecroft Grange has 135 reviews.

Overall Experience

  • 106
  • 26
  • 2
  • 1
  • 0

Date Published

135
4
8
25
110

Review from Angela M (Daughter of Resident) published on 6 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has lived here for over one year and has settled in well. As a family, we are happy to recommend Halecroft Grange. Mum is well cared for, there are plenty of activities and Halecroft is a nice place for visitors.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Helen W (Daughter of Resident) published on 6 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother broke her hip in August 2022 she was no longer able to live with me. Halecroft made what could have been a very traumatic and worrying decision a seamless and positive decision and made it a very easy decision to make. They have been so helpful with settling my mum into her new home. It is
a lovely environment the staff are all very caring and excellent. They go above and beyond for all residents. Very happy with our decision, so is my mum she has a new lease of life new friends and a great social life.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from G S (Daughter of Resident) published on 6 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We only have praise for Halecroft Grange and all its staff.
My father spent three months there recuperating after a hip replacement.
Bright, cheery, friendly - these words best describe not only the home itself but all the members of staff. It really does feel like home.
The care my father received
was second to none. Nothing was too much trouble and always with a smile.
Very pleasant surroundings, delicious meals and plenty of activities.
Highly recommend.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M O (Daughter of Resident) published on 6 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved into Assisted Living at Halecroft Grange last autumn. The staff couldn't have been kinder in helping her to settle and she is enjoying making new friends. Her room is comfortable and bright and the food is (mainly) good. She enjoys all the various activities and we, as a family, feel relieved
that she is being well looked after in a safe environment.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from I B (Son of Resident) published on 6 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Halecroft Grange has been the ideal place for my mum after she broke her hip. The food, facilities and activities are second to none, and the staff are fantastic, with nothing too much trouble. We're delighted that mum is both happy and well cared for, and couldn't ask for anything more from a care
home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Elisa R (Daughter of Resident) published on 30 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother recently moved to Halecroft Grange. Although she is settling in nicely I thought there should have been a little more induction on the first or second day, eg. just a run through of what happens on a daily basis time wise and which type of carer assistant does which job. My mother moved
in on a Friday and maintenance does not work over the weekend so things were not properly put in place nor working until the Monday. As I do not live nearby I had no way to contact her for 36 hours!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from K S (Daughter of Resident) published on 30 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Halecroft Grange is a wonderful place and my father is so unbelievably happy. He is treated with respect and the home goes above and beyond to make sure he is well.
We had been looking for care options for a while before we found Halecroft Grange and right from the start I knew my father would be
happy there. The community relations team were welcoming and made the move into the home as easy and quick as possible.
The staff at Halecroft Grange are highly trained and professional. They always have time to chat with residents and families. The food is excellent too.
The activities programme at Halecroft Grange has been brilliant. Since my father has been there he has had trips to Manchester and the surrounding areas and he has enjoyed a variety of daily activities.
It is wonderful to know how happy my father is at Halecroft.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Carolyn R (Daughter of Resident) published on 26 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Halecroft Grange is a first class care home. The home and grounds are kept beautifully and my dad's room was well appointed, bright and airy.
My dad was a resident in the Reminiscence suite which in my opinion provides an excellent experience for the residents.
The unit had a real family feel to it
and we all felt welcome and at home there.
Every member of staff that I came into contact with was excellent.
The management team were efficient and the housekeeping, cleaning and entertainment staff were wonderful.
The daytime carers were kind, respectful and caring and the night time carers were truly exemplary in every way.
In the last few days of my dad's life the dignity, compassion and sensitivity shown to Dad and all our family was outstanding. I will always be immensely grateful for the incredible love and support the staff gave to Dad, myself and all the family.
Thank you for everything.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from D H (Son of Resident) published on 13 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The team bent over backwards to get my mum in for emergency respite care. She seems to have settled in well and is now happy whenever I speak with her. The staff seemed to know her name within a few days. She is also cleaner than for a long time following an assisted bath.
The rooms are huge when compared
with other residential homes I have viewed, including a kitchenette with kettle and fridge, and in very good repair.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Hilary C (Wife of Resident) published on 11 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I decided to put my husband into Halecroft Grange for a few weeks while I recovered from a knee replacement operation. I am delighted with this choice. He is very content and thinks the staff and the food are excellent. The dining room is similar to that of a first-class hotel. He has a lovely light
bedroom with access to a telephone so that he can keep in touch with friends and phone me night and morning. Whenever I visit, I find the staff friendly, polite and always helpful. I have nothing but praise for Halecroft Grange.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Tim J (Son of Resident) published on 17 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I now have both my mother and father in residence at Halecroft. They both have very different care needs meaning they reside in different areas of the facility, but the staff work hard to ensure they can both see each other and spend time together on a regular basis.
My mother initially went into
Halecroft on a respite basis but has felt comfortable enough to now extend this into a more permanent stay. The room staff picked out for her based on her profile (she quickly recognised the need for Mum to have access to an outside space) has been perfect and has really made the experience a pleasurable one. Mum has also been encouraged to join in some of the activities on-site and this, together with the caring attitude of all the staff, has meant that in a relatively short period of time she has started to feel a part of the bigger community.
At a difficult time for her Halecroft has really given a boost and will go a long way to making the final chapter of her life a happy one.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from L S (Daughter of Resident) published on 15 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We were in need of a place for my mum who was increasingly struggling to care for herself at home. All three of us daughters live at a distance so it was difficult to help. Halecroft provided a speedy assessment and offered a respite place. The home, gardens and rooms are beautiful, food excellent and
staff very warm and caring. My mum is very difficult to please but she has persistently said how good all the aspects of care are at Halecroft. Thank you!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from B W (Son-in-law of Resident) published on 24 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall my mother-in-law is well looked after. She has concerns as to the quality of the food. She is well looked after by the carers. It will be interesting to see how things develop under the new owners.

Reply from Samantha Debenham, Personal Assistant at Halecroft Grange

Thank you for your review, and we’re happy to hear your kind words about the care at Halecroft Grange. Although the provider changed to Care UK at the end of last year, the management and team in the home, as well as the ethos of quality care and lifestyle, remains the same – we also hold regular meetings for family members and residents, and our door is always open, should you have any queries, feedback and suggestions at any time. One of the areas that Care UK are particularly well known for is the emphasis on the quality of food in our care homes, and all our menus are bespoke based on the residents wishes in each home. Our chef-led team at Halecroft Grange produce meals in-house, using fresh local ingredients where possible, so we’re very sorry that your mother-in-law has concerns. We would be more than happy to sit down with her to make sure there are items on the menu she likes, and to improve in any way we can.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J D (Grandson of Resident) published on 21 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always very friendly staff and take care of Grandmother. Nice warm environment.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from R D (Grandson of Resident) published on 21 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Consistent staff, clean and friendly.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from david d (Son of Resident) published on 20 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the inital feedback from my mum. She has only just arrived so is settling in but is already enjoying her time.
Always a warm welcome from front desk and covid precautions were excellent upon arrival of guests.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J P (Wife of Resident) published on 14 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

In my experience, my husband's carers are always cheerful, polite, helpful, informative, kind and caring. So are those who perform admin duties, and the concierge staff. The managers have always kept us duly informed during the recent pandemic and have coped admirably. Kitchen staff work hard providing
good food. Recently though, I note the gardens aren't as bright and beautiful as they used to be.

Reply from Samantha Debenham, Personal Assistant at Halecroft Grange

Thank you very much for taking the time to share your thoughts on Halecroft Grange – we’re very happy to hear your kind words about the care and the team here. I’m also very happy to let you know that, after a slight delay in sourcing new flowers and hanging baskets, these are now all in place in time for spring and the gardens are looking lovely and colourful again.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from B K (Resident) published on 13 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Generally very pleased.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Neil N (Son of Resident) published on 10 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been in Halecroft Grange for 8 months and I have been very pleased with the care home, the services and staff are both excellent and Mum is very happy in her new home and has made many friends.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from G Y (Resident) published on 24 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are very friendly and the food is good, rooms are good and housekeeping excellent
Friendly and convivial atmosphere.
Care is very good as is management, and the gardens and outside area are lovely.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.9 (9.919)

Overview of Review Score

The Review Score of 9.9 (9.919) out of 10 for Halecroft Grange is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 25 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.919 for Halecroft Grange is calculated as follows: ( (277 Excellents x 5) + (18 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 298 Ratings = 4.919

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Halecroft Grange is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 95 registered maximum number of service users is 19, which has been reached with 25 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 Aug 2023

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Awards / Recognitions (100)

Meet the Team (1)

Suzi

Suzi Sumegi

Job Title: General Manager

My name is Suzi Sumegi, I am a qualified nurse and I have worked within the field of care for the past 34 years. I have gained an extensive knowledge base on care delivery and throughout the years, I have also obtained a certificate in management. I re-joined Halecroft Grange after a seven-year absence and I am thrilled to have re-joined a fabulous team. It is an honour and a pleasure to care for the residents at Halecroft Grange, and it is my ultimate goal to ensure we, as a team, deliver the highest standards of care with a person-centred approach.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Halecroft Grange to verify any information. View our terms and conditions. Halecroft Grange has an Enhanced Service - more info.